[Resolved]  Reliance Communications — sim not activated

sim not activated
Sir,
I bought a Reliance postpaid GSM sim on Saturday(31 Oct 2009) from Reliance channel Partner Name ITBL (B-70, Naraina Phase 2) New Delhi.

I would like to tell you about my problem of activation of new postpaid GSM connection and wrong commitment by agent and you authorized channel partner of reliance communication(ITBL) or (Harjase Mobile Mall Pvt.Ltd). I took new postpaid GSM connection (99 rental)on 31st of October, When i received call from this company then the sales agent commit that my connection will activate till 5 pm on 31st Oct but it did not activate but when i call to you authorized channel partner (ITBL)they told me that it will activate on Monday please wait till Monday but again connection did not activate on Monday. I call again (ITBL) cust care no[protected] she told me my connection will activate till tuesday but it did not activate on Tuesday. I call again to Team leader of (ITBL)on this mobile no- [protected]. When i called up at this number then this person told me i will tell u the status with in 15 minutes and i will call u at ur mobile no. But i did not receive even a single call. After waiting 3 hrs i called up that person mobile no but he did not pick my single call he disconnected my call every time. Even i m not getting the proper solution. If this is the service reliance is providing to customer then i dont want to take this new post paid GSM connection. I have paid already 500RS this is the receipt no- 5388, (Date[protected]. If my connection will not activate till Thursday then i will not take this connection and i want my money back otherwise i will go to consumer court and take action against Reliance communication. Even they dont provide me my new reliance GSM no. I am sending receipt copy to you also. They are not picking up the phone also. I want action on this bad and disgusting service by Reliance Partner and its employee and reliance service.

Then I called to reliance channel partner company name ITBL Telecom Pvt. Ltd, Address is B-70, Naraina Phase 2nd. I told them the verification has been done on Monday[protected] why my number is not activated but they abused me and told me that we will not provide now numbers and we will not refund your 500Rs also and said to me go to hell they said to me like this. I have reliance postpaid gsm sim no with me[protected]). ITBL employee did not allotte me number they told me two no [protected] and [protected]. I selected [protected]. I talked with ITBL back-end Manager name Preeti but she was also rude with me. But till now there is no resolution.

Plz do needful help for me

Reliance service is very poor.

its same with me too... i bought poatpaid sims 2 weaks ago from local relience store in sanatnagar, srinagar (Kmr) .. paid the required fee.. but my sim is still not activated.. i asked for the reason, everyday i hear the same excuse, "tonight it'll be activated".. m fed up...

i bought a reliance gsm sim on 28 november.but till now my sim is not been activated what is the reason. my sim no.is [protected]

Please visit the office of reliance with the documents given to you by ITBL and ask them to refund the money. As ITBL is thr authorized DSA of reliance, so reliance have a responsiblity for refunding my money.But you need to visit their office for the same.

NAME:- CHANDAN SHARMA
MOBILE NO. [protected] REQUEST ON.19.04.11

DAER SIR,

WITH REFRENCE TO THE ABOVE MOBILE NUMBER 20 DAYS AGO I HAVE TAKEN A REQUEST REGADING MNP (MOBILE NUMBER POTABILITY ) TATA INDICOM POSTPAID TO RELIANCE GSM (POSTPAID) IN RELIANCE WEB WORLD , NETAJI SUBHASH MARG, DARYA GANJ, NEW DELHI-110002 ON DATED.19.04.11.

THEY TOLD ME THAT IT WILL BE ACTIVATE MORE THAN 2-3 DAYS AND MAXIMUM 7 DAYS. BUT MY SIM NOT ACTIVATED SO FAR. AND ALSO I HAVE VISITED MORE THAN 15 TIMES IN RELIANCE WEB WORLD BUT NOBODY TAKEN RESPONCE TO ME. AND SAY WE CANT DO ANY THING.

ALSO I HAVE COMPLAINT TO NODAL OFFICER THEY ASSURING WE CAN CONTACT NEXT 24 HOURS BUT IT HAS BEEN 7 DAYS AGO.

PLASE LOOK AT MATTER AS SOON AS POSSIBLE AND TAKE NESSECERY ACTION.

TNAKS & REGARDS
CHANDAN SHARMA
[protected]

sir, i was converted from reliance CDMA to reliance GSM. These proces should have to complet from 7 days.but for me 10 days.before 5days back i finished my tele verefacation. But not activeted. Till am facing this problm from 15days.Num-[protected] solv pls