Reliance Communications Complaints & Reviews

my name is abhishek gaur
i am using smart gsm servicein madhaya pradesh my no is [protected] last 1 month i am facing the problem of balance deduction without any reason I have done complaint 4 times . but my problem is not sort out i am very disturb with activity of smart(Reliance) GSM in madhya pradesh
now i am thinking to take any legal action if my complaint is not sort out

Tel no. 32012458
I received my Reliance Landline bill (FWP) for[protected] to[protected] . I was shocked to find that they have charged Rs. 462/- towards value added services, which i have never used. On enquiring from their customer care they told me that I had called a number "51234" from my phone. However neither I nor any of my family members know or have used the services. The Customer care people have refused to accept my request for reversing of charges, and are insisting that I have used the services, I use the Landline only for voice and my calls are minimal. The usage pattern of my phone history would confirm that.

Such type of wrong billing was also done in by earlier bills for the period[protected] to[protected], and upon frequent follow ups the charges were reversed.

i am reliance postpaid dapo coustmer.always my bill stand for rs:-1200 to 1500.though i have rimto rim pack and i regurely use my calls to reliance custmer's .i have lot of time complent to the custmer care but the answer is nil to date so i want the counsernt person to do the needful to the dapo custmer the oldest coustmer.thank u sir

Reliance USB Netconnect No. [protected]
USB Zte Mg880

I am sorry to lodge complaint again & again, but your company representatives of Jamshedpur are not bothered to attend it. This is not the 1st time I am complaining about your Reliance Netconnect Speed. I again beg you to please increase the speed of Reliance netconnect from 05-10kbps to 100-150kbps as assured by your company. In past also I have lodge complaint through your website http://www.rcom.co.in and to your Reliance Communication Office at Sakchi, Jamshedpur and by mobile contact to authorized person of your company from Jamshedpur representative and they had assured me that they are visiting my house for verification and do the needful requirements. But I am again sorry to inform to the reliable concern of Reliance Netconnect that after lodging the complaint again & again. From the date I have lodge the complaint, my Netconnect has been disconnected from your side and I am not able to do my needs from your service. So, I am a frustrated and fed-up from service of Reliance Netconnect. We request you to give the PROPER SERVICE or NOT then take-back your service from my house and refund my money back.

NOTE : I have returned back the USB netconnect Zte Mg880to the dealer where I have buyed it.

Dear sir,
Most Respectfully beg to state that i use your prepaid service since last six month, my Current balance is -114.16 for Activate of Joke and Astro Pack .plese sir deactivate my This two pack.

Thanking You Mobile No.-[protected]

i am retaller from khachrod dis. ujjain m.p.
plz solve smart gsm i care problem from khachrod .

Hi,

My smart card no is[protected] and my name is Tarun Sharma . I bought your Big TV on September 3, 2008 for 2499 with three months subscription free which was supposed to get expire on 3 December 08 . On 4th Dec 08 I buy the recharge coupons for 400rs and I tell your people that I had a three months subscription which gets expired today so tell me that what do I do and they suggest me to activate standard pack 3 and three top ups . The standard pack 3 is for 175 and the rest of top ups are for 25 each which makes it 175+75=250 and I gave the coupon no and get this thing activated and watch the TV for one more month and now I get SMS that my monthly subscription is for 536rs and I have a negative balance . So I happen to call your customer care people who are not worth even sitting there and they don’t know anything about your BIG TV . When I get angry at them and ask them that Why the hell do I have a negative balance then they tell me that you have not deactivated the premium pack and its still getting charged on your subscription so I asked them that when I gave you recharge coupons, you never told me that I am supposed to deactivate the premium pack and if I don’t do that it gets continued itself in one month lock in period . How the hell a customer is supposed to know all this in this world if your customer care rep won’t tell us . It meant that I am paying double money to watch a single channel . As your premium pack which according to me got expired on 3rd December is also getting charged on my account and I activated the standard pack as well, which means that I paid 286 for premium pack and 250 for the packs which I activated . I am paying 536rs in one month to watch same channels . I am not a fool . On 9th Jan 09 I call back and they tell the me the whole story and premium pack gets cancelled and they said that they have forwarded the complaint and we will get the negative balance settled in 48 hours and no response till today . I call back again in customer care and I have to repeat the same old story and get to talk to one of the supervisor whose name is Renu and she says that no complaint was forwarded and they will forward another complaint and you need to wait for another 48 hours . Now I can’t watch TV because of your foolish customer care reps who don’t have a common sense to let the person know that what should a person do . Please help me understand that where is it my fault that I didn’t request for deactivating it . when I don’t know about the same, how will I request about the same .Tell me why will I pay for premium pack when it is supposed to get expire on 3rd Dec 08 and if it is getting continued is it my fault ???? and for that matter I got my packs activated 4th Dec 08 . The premium pack got deactivated on 9th Jan 09 and I shouldn’t be paying for all this nonsense which is been created by your staff . Please let me know how this will be resolved as I paid 150rs extra last month . If you think that you can’t solve it please let me know so that I can go to consumer forum for the same .

i have purchased a rel gsm sim. after working for 3 days it has stopped working and showing UNREGISTERED SIM but i have submitted a photograph and a photocopy of my driving license . my mobile no is [protected]. please into the matter as soon as possible.

Hi: The greatest blunder I had ever made was to invest in Reliance Mutual Fund. Their customer service is so unprofessional and intentionally take small investors for a ride. I had been complaining to them about a triple entry of SIP in the same month, which is not presented in my statement but reflected in my bank pass book, fell in deaf ears. They had promised me to redress it in 7 days, which has not happened since a year, inspite of repated reminders. This is the worst mutual fund management company, I had ever seen. Stay away from investing in it- Praveen Kumar

Dear Sir,

I made online refill of Reliance Prepaid throgh HDFC bank and mobile number is [protected].
The money got deducted from my account and refill has not done. I called HDFC bank they said when we receive amount from Reliance we will credit in your account. Then I called Reliance Customer Care and registered a complaint regarding the same and they assured that your problem will be solved within 48 hours, but many days has gone there is no solution. I feel money shold be refunded.

Thanks
Sunny Sachdeo
[protected]

Dear Sir,

This is regarding the delivery of my Permanent Reliance One Card to me. So far I have not received my Permanent Reliance One Card.

Pls find below my card details :

Card No - [protected]
Name - Taslim Akhtar Khan
Place : Vapi, Gujarat

Kindly do the needful.

Regards,
Taslim Khan
Silvassa
Cell : [protected]

Respected

I working in Reliance Web store at Bajirao Road,
Pune and submitted resignation letter and PF form to the respected HR in
Pune i.e. Mr Pravin Naik, Rahul Sangore and Manis, Amol Raskar. But still we are not
able to received FF, PF amount and salaries also. We were take follow up them
regularly but they did not do anything with there work and told that your
process will be completed to the end of the month every time.

I are much irate to this process. Following is the details of the
previous employees in Reliance.

I Was also send mail to Mr.praveen.k.[protected]@relianceada.com, Maniesh.G.[protected]@relianceada.com, Anwesha.[protected]@relianceada.com, Altaf.I.[protected]@relianceada.com.shivangi.[protected]@relianceada.com

But they don’t reply me or they not receiving my call.

Name: Vineet Rmchandra Kudale.
Issue: PF Pending and Experience Letter not received and salary for
the month April and May 2008.
Employee No.: 27611534
Date of Joining: 28th May, 2007.
Date of leaving: 15th April, 2008.
Last day working: 15th May, 2008.
Business: Operation Executive.
Document submitted on: 20th June, 2008. (To Pravin Naik(PF) & resigned Letter Amol Raskar)
Salary Pending: April 2008 and May 2008.

Kindly look into matter and do the necessary action.

Thanks & Regard,
Vineet R Kudale
[protected]
[protected]
Date 12.01.2009

My Office number[protected] has been registered since November 2008. The person from Reliance Communication are calling us and intimating that your credit limit is over so kindly make the payment. They are making repetitive calls and harrasing us. We said that we are ready to pay but first we want the Invoice Copy of the month. My demand is valid but still they are not accepting it & have disconnected the outbound calls. The number is registered in family member name.

coustomer - shyamveer
connection- WLL[protected]
instrument- Lg - LSP 340E

while stayin in Ranchi i had this connection at adress- P-101/8, EME Line, Dipatoli Cantt, Ranchi-09(jharkhand), for this connection i had payed a security fee of Rs- 4300/-
while leaving Ranchi station, i had deposited the connection with instrument at Reliance Office-
reliance web world
1st floor, Hari Om Tower
Circular Road, Ranchi- 834001

but unfortunately i had lost the reciept because of pick pocketing in train.

i have written three times to this company along with deposit reciept of security money but still the balance money Rs-2900/- cheque is nt released by the company.
i request you to look in this matter and so that i can get my cheque on the new address-
Nb/Sub/Pharma Shyamveer
60 FMSD
c/o 56 APO
jalandhar cantt - 903060
punjab.

thanking you.

Reliance USB Netconnect No. [protected] / CIOU Code WBRI10041

I am sorry to lodge complaint again & again, but your company representatives of Jamshedpur are not bothered to attend it. This is not the 1st time I am complaining about your Reliance Netconnect Speed. I again beg you to please increase the speed of Reliance netconnect from 05-10kbps to 100-150kbps as assured by your company. In past also I have lodge complaint through your website http://www.rcom.co.in and to your Reliance Communication Office at Sakchi, Jamshedpur and by mobile contact to authorized person of your company from Jamshedpur representative and they had assured me that they are visiting my house for verification and do the needful requirements. But I am again sorry to inform to the reliable concern of Reliance Netconnect that after lodging the complaint again & again. From the date I have lodge the complaint, my Netconnect has been disconnected from your side and I am not able to do my needs from your service. So, I am a frustrated and fed-up from service of Reliance Netconnect. We request you to give the PROPER SERVICE or NOT then take-back your service from my house and refund my money back.

block unwanted sms from the company

Plz. Activate Do Not Call On my cell No. [protected] Immediately

Hi
Reliance comuniations have debarred my outgoing calls without specifying the reasons either by way of message or call from customer care and when we make outgoing calls, it says to contect to customer care and when we call at customer care at *333 this no. in engaged all the time.
If we check our status of billing at the billing site then it is also not showing any detail over there of previous payment and also the amount payable and also the reason for debarring the outgoing calls.

Up to one year this no. was under a scheme but now that scheme is over after completion of one year and we are sffering because of non intimation of what to do next.
Please guide us what to do.

I AM A RELIENCE CUSTOMER FROM PAST 6-7 YEARS AND FROM PAST 1YEAR I MY FAMILY MEMBER AND MY FRIENDS IS SUFFERING FROM THE PROBLEM OF DEDUCTION OF AMOUNT WITHOUT ANY REASON AND ACTIVATION O[censored]SELESS SERVICES.
NUMBERS ON WHICH THE SAME SCHEME HAS BEEN ACTIVATED AND AMOUNT HAS BEEN DEDUCTED WITHOUT ANY REASON ARE :-
[protected] (SATISH KR GUPTA)
[protected] (MEGHA SINHA)
[protected] (SATYA DEVI)
EVERY TIME I REGISTER ACOMPLAINT OR CALL THE CUSTOMER CARE DEPARTMENT OF RELIENCE THEY SAID THAT WE CAN'T DO ANYTHING OR THEIR SERVER IS NOT WORKING OR PUT MY CALL ON HOLD OF 1HRS.THIS VERY HARRESING.I HAD PERSONALLY WENT TO CUSTOMER SERVICE CENTER OF RELIENCE I HAD REGISTER THE COMPLAINT AGAINST THAT BUT TILL TODAY I DID'NT GET ANY RESPONSE OR THE SOLUTION OF THIS PROBLEM.THERE IS ONE NO([protected]) THIS NO.BELONG TO MY MOTHER WHO IS 70 ABOVE SHE MET AN ACCIDENT AND WAS NOT ABLE TO USE HER PH BECAUSE THIS COMPANY DEDUCTED THAT USELESS AMOUNT FOR THE SERVICE WHICH WE HAD NEVER REQUESTED.I HAD EVEN TRY TO SEND A MSG PF DEACTIVATION OF SERVICE BUT I GOT A MSG THAT NO SERVICE IS ACTIVATED ON THIS NO AND I NEVER GET ANY SOLUTION OF THIS PROBLEM.I WANT YOU TO TAKE A SERIOUS ACTION AGAINST THIS AND SORT MY PROBLEM.I WILL BE VERY THANKFULL TO YOU.

Hi

I am Brigendra Gupta using Reliance GSM Sim from last 4 months.My number is [protected].I have got a message from customer care that your service has been disconect while talking with customer care they inform me that your doccuments cant be submit at Reliance office.If my doccuments are not submited there then how i got the service far from last 4 months?I hvae submit the form 3-4 times please activate my sim as early as possible.