Reliance Communications Complaints & Reviews

i am a nw reliance customer,
The problem is that message sendings are not delivered
o other problem

I am a reliance prepaid costomer
My mobile no. is [protected]
Mere no. par automatically balance minus ho raha hain.
Please check karen
Jo bhi Scheme activate ho gai ho, use Turant Deactivate kijiye

Thanking you !

dear sir,

mera reliance mobile no.[protected] hai sir hmare nomber per ek messag aya tha(23/11/09).
jisme likha tha kaise aayega paisa, kaise banayein apna kaam jaaniye apna bhavishya.
bas dial kijiye 53030111 bilkul free. is number ko dial kiya to ismay bola gaya ki hindi ke liye ek english ke liye 2 aur call samapt karne ke liye 3 dabaye maine 3 dabaya aur mere 30 rupay kat gay hum chate hai sir app is per koi action ley taki agey kisi aur ke sath aisa na ho.

I have sent e-mail many times to reliance customer care but no response till now. I have wrote mail on 24 August again reminder but no response. what is reason? It is big company but according me it is not favour for customer.

i want a GSM sim card for kota

hiiii,
i am a relince user i take sim card in delhi i have a problem jab main call karta hu to network busy batata hai...ya error in connection ...balance bhi *367# dial karne per jaldi nahi batata hai...r world bhi work nahi kar raha hai...plz solve my problem fastly...i am wating for your mail...

Activation is very slow, I took a new connection on 08-04-09, SIM is activated but the power and lifetime will activated after 48 hours.I am from West Bengal.

In Delhi Region I got a many phone of reliance sells manager her Office number is[protected] he is comited that you will get connection and same day will be activated.
I chose a number dated[protected] and i will there a id and address proff and photograph. Again day other Verification team is reached my address i give again Id proof and Adress proff. and Till Date and time connection is not activate. I will lost 500 Rupess.my receipt number is 354 . i will anytime call reliance customer care and Dealer number is [protected] any time give me just activated but not activated. so i request each person not buy a reliance any connection.

Thanks

Dhiraj Kumar Choudhary

i bought a postpaid sim frm reliance dey didnt give me any no. instead they said that dey will giv me a choice of various numbers if i buy dere no. i bought the sim nd now after two days of my repeatedly calling them they have neither given me ne no. against my sim neither they hav sent ne team for verification. they r not even recieving my calls. even one of their executives hanged my call wen i made an enquiry. i dont hav ne other option dan to go to consumer forum. reliance has live upto its name of not doing wot it promises. its the worst mobile company in the world. even the MTNL customer care is better dan reliance never trust reliance dat is wot i want to say to u all.

Hello Sir,

plz send the all details of reliance gsm new connection and also mention the new schemes immidiately.



Thanking you,
Regards,
Indu

Sir,

pls send the details of January-09 & Febuary-09.

M.No:[protected]

Sir,

pls send the details of in coming call and out going call march[protected] &[protected]

M.No:[protected]

SIR
Plz send pls send the details of in coming call and out going call " jan to mar "

Please send me the incomming call list of May '09.
Mobile No.-[protected]

Reliance — calls list

Sir,
My name is chinnari, a very dear friend of mine lovaraju has a smart mobile no. that is [protected].
We want to know about the incoming and outgoing call details of this no.
we shall be highly grateful to you.
please send the details on my e-mail id.

thank you.

Yours faithfully
chinnari

sir
pls send call details of [protected]

SIR
Plz send pls send the details of in coming call and out going call

i want detail of last 2 months call of this number [protected]

R/s Sir,
I want bill of june 2009 to august 2009. my mobile no: [protected].

please tell me how to find latest callers tune codes of new movies on internet.please send details to my mail address.

Sir,

I want my call detials from[protected] to[protected] all out going an incomings calls my number is [protected] plz sir it is requested to you to do this as soon as possible

i want my call deteil from 01-12-09 to 31-12-09 all out going an incoming call my no is [protected] plz sir it is requested to you to do this as soon as possible

i want call ist of[protected] from 8th jan 2010

i want my call deteil from[protected] to 27-1-10 all out going an incoming call my no is [protected] plz sir it is requested to you to do this as soon as possible

i want my call deteil from[protected] to[protected] all out going an incoming call my no is [protected] plz sir it is requested to you to do this as soon as possible

Pls send me my calls detais from jan 20/2010 to feb 5/2010

Pls send me my calls detais from jan 20/2010 to feb 5/2010
my mobile no. is [protected]

pls. Send me the Call List of Feb 2010

pls Send me Call List of my mobile number [protected]

SIR
I want my call deteil from[protected] to 20-3-10 all out going an incoming call. My no is [protected]. Please send it to my email address.

plz give me call list of mobile no [protected] from january 2010

SIR
Plz send pls send the details of in coming call and out going call " augest "
my no-[protected]

Sir i want my call details from[protected] to[protected] all out going an incoming calls & my no is [protected] plz sir it is requesting you to do this as soon as possible, this details only solves my problem. Plz send details to my email: [protected]@yahoo.co.in for any kind of information i can ready show proofs of my number,

sir
iwant my call deteil from[protected] to 3-2-2011all incoming call and out going call my no is [protected] please send it to email address

Sir i want my call deteil 2010 january to 6th march. All outgoin and incoming my no is [protected] my email address. [protected]@gmail.com

i want my call deteil from 10 feb to 6 march all out going and incoming call. my no is [protected] plz send it to my email eddress.

pls send me list of my mobile nummber [protected] to date 5-5-2010 to still date
email:[protected]@gmail.com

sir my balance is cuts too many times all times i cal to 198 and asked but he/she says no roung cuts, and u cal to some people and cut the balance but i think i am no cal that times. now pls send me my call list to my adders i will cheek my calls pls.

please sir send
my incoming call detail
15/3/2012 to 29/3/2012 my number is [protected]
e-mail [protected]@yahoo.com

send me the details incoming and outgoing call from 28 november 2012 to 15 january 2013 mobile no [protected]

plz send me in coming and out going call and massage details from 1st April 2012 to 22nd February 2013 my mail id is [protected]@gmail.com M no [protected]
Thanks & Regards
Bivabosu Das

Sir, please send the call list of the month of march 2013.
no. [protected]

Please send me the call list for the month of April, 2013.
My mobile number is [protected]

sir
i need to get my past call lists
[protected]

SIR
I want my call deteils from[protected] to[protected] all out going an incoming call. My no is [protected]. Please send it to my email address.[protected]@yahoo.co.in

Please send me the call list details from past one month my number is:[protected]
to mail id:isaiah.[protected]@gmail.com

pls. Send me the Call List of May-July till date 2015, No. [protected]

SIR
I want my call detail from[protected] to[protected] all out going and
incoming call. My no is [protected]. Please send it to my email address [protected]@yahoo.co.in

Reliance India Mobile — Extreme Carelessness

Hi
Sir/Madam
I am usning relinace landphone no[protected]Located in Koyilandy, Calicut, Kerala) for the last 6 months. I am using this mainly for internet. usually I am recharging this wih 25 or 50 cards in one day i am recharging 2 to 4 times. now the customer care informed me that there is a plan or 999 thar i can use internet unlimitedly for a month. I asked them "is there is any problum will hapen when i recharge" they told me that there is no other hidden thinks in that if you recharged you will get it unlimitedly for one month. and i recharged it . But i got internet only for 2 days and the customer care telling that i used internet unlimitedly before it recharging and i have a balance or 14000. I never used it unlimitedly when ever it cuts i recharged it again again, i told u earliar 2 to 4 times in a day. if it not cutting properly thats not my fault, I am a poor handycaped girl i cant go out of my home to complain or other thing, i doing some online jobs related to graphic design. so please dont stolen my money and my life

Semeema M.V
Thejas
behind lulukas jwellery, Koyilandy
Kozhikode, Kerala, 673305
[protected]@gmail.com
Ph:[protected]

To,
The Supervisor/ In-charge,
Reliance India Mobile.

Dear Sir,
Ref : Mobile phone connection No. [protected]

I have done a complaint over my mobile phone at about 08.40 p.m. on 27.08.08 regarding Unexpected Reliance Tune (English) activated (suspected activated date 23.08.08) in my Mobile Phone. So, according to your rules every day 50 paise was deducted from my account balance, as a result my account balance is now Rs. – 3.41.
Now I use my mobile phone only for received call where I get the connection as a life time connection.
Several time I asked to your customer executive, namely 1. Mr. Sudip 2. Mr. Sahnawaz 3. Mr. Amarnath 4. Ms. Sudipta 5. Mr. Tridip 6. Ms. Sanyukta from dated 27.08.08, 29.08.08, 31.08.08, 01.09.08, 03.09.08, 05.09.08 & 07.09.08 respectively to inactivate the Tune & refund my balance. Among them one executive says “work in process” one says “within 24hrs we will done this” one says “ we will call you later” another says “ Wait for a long time” etc. etc.

My Reliance tune is now inactivate recently but the balance is not return till now. So, I can not make any call from my mobile till date (i.e. 10.09.08).

So, you are requested to step necessary action very soon.

With regard,

Bishnu Dey
Bhadreswar,
Hooghly (West Bengal)
Date 10.09.08.

I have submitted my Identitity proof thrice to the Reliance webworld in south extension (New Delhi). But the staff of Reliance Webworld did not sent it to the concerned department due to which my services have been deactivated since last four days. I have complained about it to the webworld a number of times but everytime I have seen/observed extreme carelessness. The Relianec services are pathetic and carelessness is touching the sky.

Reliance GSM Smart — line mistake

when i was talked with my friend so any other reliance constumer was recorded my talking . tell me plz its really urgent

i am distributor of reliance gsm service in chamba dstrict of H.P. A security sum of Rs.50000.00 was deposited.at the very first time some of higher value coupons rcv which di not find sale till date. company is not taking back these rcv amounting rs.1 lacs. so help me to exchange wit lower value rcv. company is still not sdealing with me without any reason from last two year from s.l.traders chamba[protected]

Even i m getting the same problem. i live in virar, maharashtra. i m not getting a network in my place. n also because of network congestion there r many problems while recharging gsm card. also while calling i m getting errors like "network busy", "error in network" ...etc..!!!

thank you!!!

whose number is [protected]

my smart sim no [protected] . now all outgoing and incoming call deactivated

i send a complain 10.06.09 but no action till now.


somnath



Dear Customer,



This is in reference to your mail received at Customer Care Reliance India Mobile. Please note that we have forwarded it to Customer Care team of Smart connection (gsm.[protected]@relianceada.com). One of our executives will be in touch with you shortly.

We appreciate your cooperation in this regards.


For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at [protected]@relianceada.com or fax us at[protected].



Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.



Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.



Yours sincerely,



Priya Mhatre

Customer Care

Reliance Communications



"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.



The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.



This electronic message transmission contains information from Reliance Communications Ltd and is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: somnath pandit (pandit.[protected]@gmail.com)
Date: Tuesday, June 16, 2009 06:25 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Re: Acknowledgement Mail

Boss what is the status no body call me.and secondly i complane against reliance communacation(reliance mobile) not big tv.



regds

somnath


On 6/13/09, [protected]@relianceada.com <[protected]@relianceada.com> wrote:
Dear Customer,



This is in reference to your mail received at Customer Care Reliance India Mobile. Please note that we have forwarded it to Customer Care team of BIG TV ([protected]@bigtv.co.in )of our executives will be in touch with you shortly.

We appreciate your cooperation in this regards.



We look forward to an opportunity to assist you again.



For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at [protected]@relianceada.com or fax us at[protected].



Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.



Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.



Yours sincerely,



Dipali Gharat

Customer Care

Reliance Communications



"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attahments) with size less than or equal to the allowed mail limit in all your future communication.



The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.



This electronic message transmission contains information from Reliance Infocomm & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: somnath pandit (pandit.[protected]@gmail.com)
Date: Wednesday, June 10, 2009 07:38 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Bad Sevice

Dear Sir,
My self somnath pandit, i am a employee of reliance ADA Group, My company name is Big Flix(Reliance Big Entertainment)My Sap Id Is 70074783.The complain is that poor networking service and when i try to any call every time mobile is showing that network busy..I call to *333 and said my problem he writedown my complain and tell me within two days they give feedback.after two days when i call *333 the customer care executive very miss behave with me he said that his name is srikanta(call time is 18.30 date 10.06.09) and he disconnect the line i said that i am a reliance employee but he is laughing.And afterthat next time i call *333 i says the problem and i said that i want to complain against the customer care executive she said that she transfer the the line to her seniour person and she disconnect the line approx time 18.48 date 10.06.09.now my point is that if any customer care executive missbehave with his own company staff then another customer what behave espect from call centre.Sir Please look into this matter.My Mobile No is [protected]


--
Somnath Pandit
M-[protected]

I am very hardly been able to call or receive any call for the last 15 days. I had also registered a complaint with customer care on 55200 but of no use. Kindly solve my problem otherwise I am going to switch over to other network.

I am very hardly been able to call or receive any call for the last 15 days. I had also registered a complaint with customer care on 55200 but of no use. Kindly solve my problem otherwise I am going to switch over to other network. My number is [protected]. I live in Kolkata.

Dad service from your end for post paid to prepaid migration -Customer :- using your reliance data card no:[protected]- for internet purpose

Dear Mr.Aseem Raj,
Nodal officer
Reliance Communications Ltd, 12th Floor,
Vijaya Building, Barakhambha Road, New Delhi
110001.
Email - Rcomnodalofficer.[protected]@relianceada.com
Phone No.[protected].
Fax No.[protected].

And

Mr. Anil Kaila
Reliance Communications Ltd, 4th Floor, Vijaya
Building,
Barakhamba Road, New Delhi-110001.
Email -
Rcomappellateauthority.[protected]@relianceada.com
Phone No.[protected]


Dear Sir,

I am using your reliance data card no:[protected] ( Post paid) for internet purpose since last one year.

Later on there is a poor connectivity of internet, so i requested several times on the same to customer care and finally decided to migrate towards prepaid connection.


on 5th of august 2009, I visited your Delhi reliance web word ( s-37- green park main market) and requested for migration from post paid to prepaid. there your employ told me to clear my outstanding dues ( being my bill date is 14th of every month) immediately I paid Rs.1655 against Receipt no:S[protected] RECEIVED by Mr.Deepak Sharma) on the same date 5th Aug.

THere your employ took a migration form from me and made a request to customer care, then he told me wait for 10 days, he instructed not to use data card till ur customer care will call. ( Ref no:[protected]

I eagerly waited till 19th of this month and I called to Customer care (*222) and asked for the update to Mr.Abhijeet ( Call Ref no:[protected]), and he told initially that there is a out standing amount pending thats why migration from post paid to prepaid is not given. After checking the records, he cleared that there is no such outstanding dues from my end. He asked me wait for 24 hrs. But with in 24 hrs there is no reply or call from your customer care end.

On 21st Aug I again called to customer care and talked with Mr.Ravinder ( call ref no:[protected]) and he also told to wait again 24 hrs.

on 22nd August, i called again and talked with Mr.Divya jyothi ( call ref no :[protected] ..22/08/09), he also said wait for 24 hrs...

I again called on 23rd Aug to customer care, and talked with Ms.snehal- and now she is asking me to wait for 48hrs and she said we will make a complaint on that particular reliance web word ( s-37- green park main market).


Initially 24 hrs now it went to 48 hrs...

Is this is the services you are providing for a customer, who cleared all his outstanding amount before bill date and asked for post paid to prepaid migration ?????????



please respond immediately, else I will proceed as per legal., as there is no problem from my end regarding the formalities for conversion from post paid to prepadi . because I visited your web world on 5th of Aug 2009and cleared the payment and filled the migration form also...and I dont have time to revisit your web-world on this issue.




Thanks and Regards,
D.V.S.RAMA RAO

Balance Deduction !
shanker sharma <[protected]@yahoo.co.in>
ViewMonday, 31 August, 2009 9:13:18 PM
To:[protected]@relianceada.com
Cc:Rcomnodalofficer.[protected]@relianceada.com; Rcomappellateauthority.[protected]@relianceada.com

Hi,

This is Shanker Sharma An User of Reliance GSM having MDN No. of [protected],
As all thing is good but really I don't know about my Balance, I keep doing recharging
my balance and my balance always get to be cutted, for this I called up 5- 10 times
to Customer Care on *333 but they always "our system is now updating Please call after
five mins" I really don't know your system is getting updating 24*7*365 and what about
Customer Care Executive Persons are doing they even disconnecting the call without
giving any information, I really want to take some action on this issue as soon as possible,

Please review my account for any unfair balance deduction and let me know

Shanker Sharma
[protected]

customar care number in W.B

sis the same problem i too faced is that i usually use reliance mob...at times rworld was free, so i used to surf for hours but when i quit it off the charge remains same. But the near next morning i got a msg that u have a minus balance of 250/-. so kindly recharge for smooth running. In cases i find difficult to call and if at all recharge they take the balance lumpsum and leaving one rupee balance for next recharge..its too idiotic telcom. Now i avoided reli and took airtel post paid because i give priority to good cus care.

plz refund my money who's mines against caller tune plz immmidatly

my place no tower.NH209 udumalai, my place pulankinar...
PULANKINAR PLACES NO TOWER...SO CALL ME THIS NUMBER [protected]

my places tower no. my place name pulankinar

hi iam reliance card user my mobile has a incoming call but nt outgoing so solve my problem iam ur thankful

Reliance Communication /Smart — Disconnection without any information

Without any information Reliance communication had disconnected my account.When I inquired ,I got to know that ,When they called me for address verification ,they got a reply that "I am not reachable".Since the network of "Smart " is poor in Sukanta nagar ,Salt lake ,sector IV ,kolkata,is it my fault?
Anyway I contacted the distributor of Smart in "Sukanta NAgar" itself.He promised me that ,my account will start within 24 Hrs.Its more than one week,my account has not been activated(only incoming no outgoing).I called his Boss (I dont know his name,his no. is [protected]),he told me to message my no.But after 10 minutes ,when I again tried his mobile is switched off.
Why these distributors are careless? They have been given distributorship to serve the customer not to disturb?
And If network of RELIANCE is poor ,then what can I do?

smart gsm connection — Not being able to contact customer care

Not being able to contact customer care from 15 days.when ever trying to call in Customer Care getting Voice error network busy.Need to work on this ASAP.

It’s already more than a month since I filed an incident report regarding the plug and talk device that I purchased in SM North Branch. An agent that goes by the name of “Benny” (a girl with short hair) told me that she’d call me to let me know of the update. And I think the cp number that she gave me is bogus since I can’t get through it. The useless unit is still with them and the money used to purchase the item that I returned yet they didn't even bother to contact me. I've tried to call their hotline but all they do is make me wait on the line for more than 10 minutes everytime.
Please get your act together and start caring for your customers.

Dear Sir/Madam,

I want to draw your attention towards the harrassment caused to me on trying to have my problem solved by the CUSTOMER CARE (Reliance Communications).

I have been availing the SMS service pack for the last two months but when tried to deactivate my service, Customer care executives provided me with wrong procedure of deactivation and noted my complain on the basis of that.
Again, my service was activated in the end of month. I called the Customer care and ask them about this confusion and requested to remain my service activated, since the money was already deducted. they assured me of returning my money. But the next day they deactivated the service and kept the charges also.

On querying, they harrassed a lot and replied bluntly that, neither would they activate my service nor return the money in my cell A/c.

My question is that why the services are offered to customer - for their facility or harrassment? When the deactivation service is not done in the correct way, it seems Customer care executives are trained to provide wrong info, becuase all of them have same reply. Mistakes are done by their division and customer has had to bear the loss.

Reliance smart GPRS connection is also useless. They dedeuct the money very easily even after no acces to web pages. They just make their money, with no concern to customer satisfaction.

[protected]

i using reliance GSM The No. is [protected] & i call by [protected]connection suddenly balance deducted in my [protected] no. then i called to customer care then they didn't give me satisfied answer 16/09/2010 Mr.denson disconnect my call continueslly two time & Mr. Kesh Shurani disconnect my call one time on 16//08/20/10 before 1 day Mr. Vivek khandawe disconnect my call so please this my humbly request to you terminate all these guys because they don't think abt customers pro. they think about his A.H.T. and they also didn't transfer my call to T.L. when i told him to transfer my call to your T.L. then they told me sorry sir T.L. not available on floor. How they mentain floor .

Regards
Vijay khatri

i have gote many activation by you. i want to diactive all
my survices shortely . i was try cus.care but they dont do anything do somthig imediately. i m not happy with your that type of survices.[protected]

I use a reliance gsm smart(pre-paid) connection(kolkata). whenever Mrs. Archana disconnect my call continueslly two time I have lost my mobile & GSM Reliance Sim Card my mobile no. is [protected] I want to block this sim card

Regards
Kamalika

Reliance GSM Mobile Communications — Recharge Facility Not Provided

i have received a msg from reliance GSM comp. i.e. "recharge from 149 Rs and get unlimited call for R2R & Reliance CDMA for 1 month" after recharging that facility not provided by the comp. and no satisfied answer given by the customer care of Company .

my reliance gsm sim oter srevice activte plz solfe my porablam

sir,
my reliance mobile number is [protected].i have converted this number from cdma to gsm on[protected].but still it is not activated.how many times i complaint them but no action is taken until now. please take an action about the problem.



regards
gurucharan singh
nellore
andhra pradesh.

Sir,
Maine apna rel gsm phone Jiska number hai- [protected], 9 feb 2011 ko Port Out karaya tha jiska Porting Request code RW148763 hai..
aaj 14 march 2011 ho gaye hai aur abhi tak mera number port out nhi hua...
customer care pe phone karne par baar baar 24 hrs ka time diya jata hai aur phir nhi hota hai...
15 feb 2011 ko meani complain bhi ki thi aur unhone 22 feb ka time diya tha aur kaha tha ki portout ho jayega...
Jab 2 mar 2011 ko phone kiya toh kaha gaya ki abse theek 24 hrs baad ho hi jayega, but jab nhi hua toh aaj phone karne par phir wohi answer diya ki 24 hrs wait karo….
27 jan 2011(SR NO.[protected] hai) ko maine complain ki thi ki mere msg airtel aur others network par 400-500 baar repeat ho rhe hai... usme bhi koi responce nhi aaya, jis karan maine port out karaya aur ab portout bhi nhi kar rhe hai…
Maine3 mar ko bhi mail kar ke complain ki thi, bt abhi tak koi bhi response nhi aaya hai…….
Plz, Sir solve my problem as soon…….

i have a big problem in surfing the net, i am from muzaffarpur, my mob. no is [protected]

dear sir,
i am facing some illegal type of charges, today 4 june 2011 i found that from my account the deducted 30 rs for some jokes activation but actually i never activated such type of services on my account . i try to approach your costumer care, they are really very roughs and they feel to be helpless, i mention my detain below

mobile no [protected]
email id :- [protected]@gmail.com

kindly deposit my amount as soon as possible
thanking you
vaibhav gandhi

Plz solve my prob against Reliance complaint no.[protected].0711,[protected],[protected],[protected],[protected].08.11.otherw...⇄ i will disconnect my number.thanx

Dear Sir,

I have purchased 01 GSM prepaid sim form Reliance Communication at Trimylghery and my Sim No. was [protected]. Not one day it had worked, I have checked up in our webworld it was found that my related documents (photo & address proof) was attached to someone else and it was showing some CDMA customer and hence my SIM got blocked. I kindly request to to look into the matter and do the needful.

EUGINE XAVIER
H.No. 3-50-30,
S.P.Colony,
Trimulgherry (post),
Secunderabad - 15.
My existing Ph No.0 [protected].

I am not satisfied reliance network other network is very good, nodal officers & superior officers are not solving my problem.

Names list of Nodal officers.
1.ramya 2.geetha 3.jaya sri(hyd) 4.jaya sri(chenni) 5.pradeep 6.prasad

Names list of Superior officers.
1.Sujatha 2.Naresh 3.Prasad 4.Vinod 5.Adhib 6.Hussen 7.Surendra 8. Sonthos 9.Marry 10.Vishnu 11.Bhanu Prasad

Take immediately series action.
Mr.MD. Nandana Babu Garu. Immediately Reliance network to another network portable&immediately sim block, immediately department call me now.

Mobile number [protected]
Address:
A.Yesudasu
Sunkesula(villege)
Pedda Araveedu (mandal)
prakasam (Dist), AP.

A.p, w.st.godavari, pentapadu mandal, vipparu villege lo reliance tower undi daniny cloused 5 days chesaru signall ledu plz tower opening

sir,
I use a reliance gsm since last two years connection(uttarpradesh), & my number is [protected] sir i am using 1 paisa sms pack on this number from last one year & problem is that after activating this pack my sms charge is detecting 1.5 rupees, may i know why?
i have talked Mr. Pradeep your executive & he didn't give me any complete information, i want to know why my balance is detecting 1.5 rupees while sms pack was activate on my number.

my second problem is that, when sms pack was already active my number why did you detect 39 rupees from my account.

please give me information & i am giving a complain in consumer forum also.

thanks

Mohd.Tariq Ansari
[protected]

Sir/Madam.
I had recharged the gsm rel no-[protected] with Rs 58 for pay per sec tariff plan on10 Aug 2012.Also I had recd sms fm 52811 Recharge of Rs 58 successful. Pay per sec tarif activated and before this I was already having call rate @ 1.2 ps per sec. I had recharge it again for 1ps per second which is not activated. I had talked to Pradeep on phone and also talked to Devendra on phone for the same at the customer care *333 but to my surprise I came to know that the recharge I have done will not benefit me.
There fore I request you to either make the tarif rate 1ps per sec or the money to be adjusted to my phone for talk value.
Thanks.

I have purchased a CDMA Prepaid SIM No REC RUC[protected] and Mobile No [protected] for my LG CDMA hand Set and submitted my Identity proof thrice, three photographs and SIM card to Mr Parmod Kumar Sharma at Reliance web world in S-37, Green Park, and New Delhi On 26 Oct 2013 for SIM activation. I have visited web word continue three days. Ring up to Tele No [protected] 25 time but no any positive response from Mr Parmod kumar Sharma still SIM card not activated. Please take action. I have complained about it to the web world a number of times but every time I have seen/observed extreme carelessness. The Reliance services are pathetic and carelessness is touching the sky.

Faujdar Ojha
H. No- F-37/3
Andrewsganj, New Delhi
[protected]

Reliance smart service — unwanted calls

Dear Sirs,
Unwanted calls ( advertisementes) are coming to my number so frequently from certain reliance numbers causing a serious disturbance in my office work. I have requested the customer care on [protected] for a solution. But, it is unfortunate that they expressed their inability to stop these unwanted calles.Only they requested them not to make any further calles. But all in vain. It is unfortunate that the staff of the customer care are reluctant to talk with me on the issue.Now I am tired of these calls. I am a customer of relience smart since last 10 years. Now I have no option but to stop using reliance service. My no. is [protected]. Hope the officers of customer care unit sholud be advised to keep patience to listen the problems of an old customer like me and my problem should be taken care.
Sincerly yours
N.K. DHAL
Rourkela
Orissa

Reliance India Mobile — Unwanted Commercial calls at odd hours

excessive commercial call and spcially at odd hours and frequency of calls is very high.7-8 commercial calls a day is beyond the servce standard.kindly stop it else will be help to withdraw services.

i am getting disturb from the number([protected]) which is a unknown number so i want to know this number's owner name.
thank you,

From last 2 weeks daily I am getting more than 7 calls from some advertisements and more than 8 sms for the same...even I have send a sms to " START DND" to 1909 but even then also reliance gsm were failed to stop this service or may be they don't want to stop. I have talked to many of their customer care but all the time they are giving fake assurance that it will be deactivate in few days.
yesterday I had made a call to one of their customer care whose name was "MAITREE" AT 02:58:25 PM ON 22 FEB 09 she has said that on 30th day( w.r.t. the day on which i have given a request sms of DND ) i will not going to get not a single sms or call from advertisements...
if anybody can tell me their complaint cell, so that i can write them a complaint about it.

reliance gsm smart don't want to entertain their customer. if it is so then soon i will definitely give up this connection and forced to switch over to some other opertator.

hiiiiiiiiiiiii

Dear sir
My phone No. is [protected]. I have been receiving numeres commercial calls whic disturbs me a lot. Please help me in this connection.

I am gatting disturb from the number ([protected]) which is a unknown number so i want to know this n
number owner name. Thank you.

Dear Sir; My Reliance Smart Mobile Nos is [protected], and i have a big problem getting these commercial calls at odd hours of the day, many a times right in the middle of trading when i expect calls from Friends and Company, i recieve machine generated Commercials, Kindly stop this nonsense on my phone number, i will be very grateful

RELIANCE SMART GSM SERVICE — Unwanted commercial calls are disturbing

Sir,

Please do somthing and protect me from commercial ads comming through the sms and voice calls to my mobile phone, my no. is [protected]. I don't want to receive it any more. Otherwise I will throw this SIM card.

Sir,

Please do something and protect me form commercial ads comming through the sms and voice calls to my mobile phone, my no. is [protected]. I don't want to receive it any more. Will remain thankful and obliged if you stop the same at an earliest possible.

Regards

Ravi

Smart GSM — unwanted commercial calls and messages.

i am custummer of mp-chhattisgarh circle with no [protected]. please stop the unwanted commercial calls and sms to my no. I hav disturbed enough.

Sir,

Please do something and protect me form commercial ads comming through the sms and voice calls to my mobile phone, my no. is [protected]. I don't want to receive it any more. Will remain thankful and obliged if you stop the same at an earliest possible.

Regards

Bishal

Reliance — want to stop unwanted commercial machine-generated calls

I have one Reliance Smart GSM lifetime mobile phone connection in the Banglore.
I receive unwanted commercial machine-generated calls from the number [protected].
Please help me to get relief from this disturbance.

Reliance Smart GSM — unwanted commercial calls

sir ,i always receive automatic commercial advertisement calls on my cellphone no-[protected]
please do something or guide me what & where to complain.this is not only my problem but its all
reliance smart customer problem..

Sir,

Please do somthing and protect me from commercial ads comming through the sms and voice calls to my mobile phone, my no. is [protected]. I don't want to receive it any more. Otherwise I will throw this SIM card.

I am using Reliance Smart GSM, West Bengal circle. I just want to get rid of the Commercial Calls and SMS. Please advice

plz stop them
[protected]

dear service provider,

i have a reliance connection in pune.although it works well and is satisfactory, the unwanted commercially generated calls and sms are taking a toll on my patience.
i would be very pleased and thankful if you complied at the very earliest
my number is [protected]

Unwanted commercial calls are disturbing

even i want to stop the commercial adds please if possible stop it.

sir, i always receive automatic commercial advertisement calls on my cellphone no-[protected]
please do something or guide me what & where to complain.this is not only my problem but its all
reliance smart customer problem..

Reliance GSM — disturbing more

Sir,
A [protected] Reliance GSM no make no of time call nd disturb more.
please give him a suggestion otherwise i will do a FIR.

RAJ ARYAN SRIVASTAVA
PRO

reliance communication is a bad service provider.Its for taking d money from people in unscrupulous way...

incoming facility withdrawn by you
Dear sir,
I submitted my ID proof and filled the form again but not solve my problem yet., I have not received any message and incoming facility is withdrawn by you kindly activate my mob.no. [protected] .I contect personally your customer care office at b. s sales, mahan singh gate amritsar and dealer jolly telecom, tilak nagar amritsar.iam calling mr manas who the excutive reliance, his contact number is[protected] but he is not answering me.Any body not properly responce yet. I take this
connection Dt.02.02.2009, and my connection disconnect 09 02 09.but not solve my problem yet.

So, I requested to you my complaint solve Immediately.actually sir iam going to jammu few days. if you contact me my 2nd number is [protected], incase iam not available anywher so please contact [protected] -or this is my jammu sister number [protected]
please help me.
Thanking you
POOJA SHARMA.
[protected]-[protected]

incoming facility withdrawn by you
Dear sir,
I submitted my ID proof and filled the form again but not solve my problem yet., I have not received any message and incoming facility is withdrawn by you kindly activate my mob.no. [protected] .I contect personally your customer care office at b. s sales, mahan singh gate amritsar and dealer jolly telecom, tilak nagar amritsar.iam calling mr manas who the excutive reliance, his contact number is[protected] but he is not answering me.Any body not properly responce yet. I take this
connection Dt.02.02.2009, and my connection disconnect 09 02 09.but not solve my problem yet.

So, I requested to you my complaint solve Immediately.actually sir iam going to jammu few days. if you contact me my 2nd number is [protected], incase iam not available anywher so please contact [protected] -or this is my jammu sister number [protected]
please help me.
Thanking you
POOJA SHARMA.
[protected]-[protected]

ye reliance wale sale bade madarchod us gandu anil ambani se pucho ki wo madarchod ID proof aur photo kya teena ambani ki chut mein ja rahe hain
sale number kar dete behnchod bhonsdiwala ambani apni gaand toilet paper bachane ke chakkar mein customers ki ID se saf karta hai latrin aur apni gaand ki khujli mitane ko gaand mein dal leta hai

HI,
thanks for your valuable message to Indians

regards,
Lakshmi.

its compleatly false what Mr.Vishwanath had said may be he got the problem as may be he did the recharge before activation of the sim but there is nothing like that even i took the same sim and i got my balence iam and using it its very nice very very nice we can use the daily upgrade of the talk time and even i the free talk time between 11 to 6 thats great
iam really happy with it and iam sure u will be compleatly satisfied with it iam sure
bybye take care

Hi Sir
good afternoon i m manoj kumar. I want to recharge reliance gsm card by atm

Hello Sir

I have a Relince Mobile But i want my std 1rupess & local 50 pese .

Can It's Possibal...

Reliance Broadband Services — No connection for last 7 months

We have taken the connection on 2007, september but still now there is no connection . We are not getting any bills for that also.
We are trying to dissconnect their services but they are not taking any action upon that.Every time we are calling them they are simply giving a date for the dissconnection.But no action has been taken yet.

Reliance Broadband — CONNECTION NOT BEING TERMINATION AND REPEATED BILLS

I have had reliance broadnet connection for an year now and my woes with the service started when I terminated the connection in April 2009. I still continued getting bills for May and June. I called up customer service and I got the update that for cancelling the telephone line there needs to be a separate request that needs to be logged. Post paying the remaining amount and getting my account ACTIVE I went ahead and called them up for cancellation of the said phone number. They informed me that the phone connection would be terminated and everything would be done to ensure that I do not get any more bills from Reliance henceforth. To my surprise I got a bill just minutes back. I have logged one more complaint to have the connection terminated. My cup of woes overfloweth! I am attaching the mail trail with Reliance!

[protected][protected][protected][protected][protected]

Gmail Anish Nambiar <anish.[protected]@gmail.com>
RE:'ADAG=[protected]'Reference to your e-mail
1 message
[protected]@relianceada.com <[protected]@relianceada.com> Thu, Aug 6, 2009 at 2:36 PM
To: Anish Nambiar <anish.[protected]@gmail.com>
Dear Customer,

Greetings of the day!

We apologize for the difficulty faced.

With reference to your e-mail regarding service termination of phone line service ([protected]), please note that your request has been processed from our end and the same will be terminated at the earliest.

Also, we would like to inform you that your Broadband service has already been terminated from our end.

In addition to inform you that necessary waiver if any will be posted to your account once the account gets closed from our end.

Kindly be assured that we would do our best to resolve your concern.

Further, if you still find any billing issue, we request you to revert.

For additional product and service related information, you may contact us through any of the following means:

Phone:[protected] from any phone (Toll free) or,
[protected] from any phone.
Email: [protected]@relianceada.com
Website: www.rcom.co.in

You can also book your service complaints online at
http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp


Yours sincerely,



Indraini Kaila
Broadband Customer Care
Reliance Communications.

Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments).
Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.


-----Original Message-----
From: Anish Nambiar (anish.[protected]@gmail.com)
Date: Thursday, August 06, 2009 11:21 AM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Re: Reference to your mail

Hi Billing team,
I had a discussion with Parag from customer care and was told that I will be considered for the prorated bill which has got generated and also any additional charges which have been levied till date for a service which I am not using. I am attaching the mail from Mr. P Srinivas for the same below and I have highlighted the area where the said promise has been made. Do let me know if there is any other information required to close this connection once and for all.

Thanks
Anish



On Fri, Jul 24, 2009 at 2:04 AM, [protected]@relianceada.com <[protected]@relianceada.com> wrote:

Dear Customer,

Thank you for contacting Reliance Broadband Customer Care.

With reference to your mail regarding termination of Fixed Wireline Phone connection, please note that we have taken your request and one of our executives from the concerned team will contact you within next 48 hours over this issue.

Further, please note that FLP means- Fixed Line Phone, Modem means- the instruments, which you have got with the internet connection and IAD is also a type of modem. This is to apprise you that this is just a information for you to return the instruments related to connection. However, the equipments will be collected from our end, once the service get terminated from our end.

Also to inform you that the payment of Rs.187.00/- made by you on[protected] has been updated in our system and the services of the said Fixed wireline phone number [protected] are active.

Further to your concern regarding reversal of charges, we request you to revert us once the services get terminated from our end.

We regret for the delay in reply and sincerely apologize for the inconvenience caused to you from our executives in the process of termination.

We are constantly trying to improve our services.

Looking forward to serve you in the future.

For additional product and service related information, you may contact us through any of the following means:

* Phone: *377 from any Reliance Fixed line phone or,
*[protected] from any phone (Toll free) or,
*[protected] from any phone.
* Email: [protected]@relianceada.com
*
Website: www.reliancecommunications.co.in


You can also book your service complaints online at http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp

Yours sincerely,

P.Srinivas
Broadband Customer Care
Reliance Communications.

Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments).
Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.













-----Original Message-----
From: Anish Nambiar (anish.[protected]@gmail.com)
Date: Wednesday, July 15, 2009 10:02 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Re: Reference to your mail

Mr Srinivas
I would need to know what you mean by FLP MODEM IAD. I have the modem and the i have the telephone IN THE SAME CONDITION that they were given to me. Additionally I would like to know if your organizations modus operandi to fleece customers has been to keep them not informed on the process for termination of a connection when there are 2 cases which need to be raised. THIS WAS NOT COMMUNICATED TO ME when i cancelled the broadband after paying an amount for the necessary closure in March.
Such behavior is intolerable from an organization of the stature of Reliance. I would make this a consistent point in all forums and all customer redressal forums regarding the pathetic service by Reliance. This is not regarding the payment of 180. This is regarding keeping a customer in the dark regarding wierd policies wherein a broadband connection (RJ11) termination is not linked to the telephone line!
I would need an apology and reversal of all charges immediately. Additionally I would want one of your engineers to come and pick up the handset and modem immediately.
Do let me know if there is any confusion again regarding the requirement.
Thanks
Anish

On Wed, Jul 15, 2009 at 6:49 PM, [protected]@relianceada.com <[protected]@relianceada.com> wrote:

Dear Customer,

Thank you for contacting Reliance Broadband Customer Care.
With reference to your mail regarding termination of Fixed Wireline Phone Connection, please note that the services of the said Directory Number [protected] are barred from our end, due to non-payment of outstanding amount Rs.187.53/-. Hence, we request you to make this payment at the earliest, in order to process the termination request.

Further, please note that in post cancellation of connection, you will have to return the instrument or else you will be charged Rs.1250/ for POTS instrument. You need to return all the equipments provided by reliance including FLP, MODEM, IAD, etc.

We regret for the inconvenience caused in the process of termination from our executives.

Further, if you face any issue, kindly revert us.

Looking forward to serve you in the future.

For additional product and service related information, you may contact us through any of the following means:

* Phone: *377 from any Reliance Fixed line phone or,
*[protected] from any phone (Toll free) or,
*[protected] from any phone.
* Email: [protected]@relianceada.com Website: www.reliancecommunications.co.in


You can also book your service complaints online at http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp

Yours sincerely,

P.Srinivas
Broadband Customer Care
Reliance Communications.

Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments).
Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.











-----Original Message-----
From: Anish Nambiar (anish.[protected]@gmail.com)
Date: Wednesday, July 15, 2009 04:36 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Re: Reference to your mail

Hi Poonam
I am not sure if I got it right. I would need to know what needs to be done to close this account once and for all. I would need the telephone connection also to be terminated as informed in my calls with your customer service reps. In March I spoke with multiple people from reliance on having this connection terminated. I have been told by your customer service rep Preetam today that the telephone connection is still not terminated as there needs to be one more request that needs to be logged for termination of that connection. I have spoken to the csr supervisor Lalit also regarding closing this connection once and for all and I would appreciate a quick response on this. Also in this mail there is no mention of logging a separate case for terminating the landline connection.

My details are as follows:
BAN - [protected]
CAN[protected]
userid:[protected]

Customer Service Agent: Preetam
Customer Service Supervisor: Lalit
Location: Mumbai

Thanks
Anish



On Wed, Jul 15, 2009 at 3:49 PM, [protected]@relianceada.com <[protected]@relianceada.com> wrote:

Dear Customer,


Greetings of the day!

We regret for the inconvenience caused.

This is with reference to your e-mail regarding "Bill related dispute", registered under the Service Request ID[protected] . Please note that your complaint has been resolved with the resolution that you have already got the adjustment of Rs.106.38 /-. And also remaining amount whatever you have been charged after 24/02/2009 will be automatically reversed in your broadband account.

Further, if any issue persists, kindly revert.


Looking forward to serve you in the future.



For additional product and service related information, you may contact us through any of the following means:



Phone: *377 from any Reliance Fixed line phone or,

[protected] from any phone (Toll free) or,

[protected] from any phone.

Email: [protected]@relianceada.com

Website: www.reliancecommunications.co.in



You can also book your service complaints online at http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp







Yours sincerely,





Poonam Sharma

Broadband Customer Care

Reliance Communications.



NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.





The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice.


This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.



-----Original Message-----
From: Anish Nambiar (anish.[protected]@gmail.com)
Date: Wednesday, July 15, 2009 01:02 PM
To: Service Assurance Email ([protected]@relianceada.com)
Subject: Regarding cancellation of my reliance connection

From: Anish Nambiar (anish.[protected]@gmail.com)
Date: Tuesday, July 14, 2009 08:58 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Regarding cancellation of my reliance connection


Hi
This is with regards to my broadnet connection which I had terminated 3 months back. I still continue getting tariff mails regarding this connection. I would require you to cancell this connection with immediate effect and reverse all charges that are being asked of me. I would need a confirmatory mail regarding this asap without which I would need to get in touch with the customer grievance cell.
My details are as follows
My details are as follows:

BAN - [protected]
CAN[protected]
userid:[protected]

You can call me on [protected] to get further details regarding this connection.
Thanks
Anish

my broadband connection was in the name of manoj gupta and even the phone connection...later we had returned the instrument and got the number changed and even got the connection in the name of smt. mamta gupta the id being the same...now the id has been temporarily barred..and i am not able to understand the reason behind it...we are paying the monthly bills which are being payed in the name of smt. mamta gupta...we are receiving the bills from that name and when being asked at the cutomer care...they say that the connection is still in the name of manoj gupta...though we receive the bills which show that the payment is being made in the name of smt. mamta gupta..we have been paying all the bills with no due bills..but at the customer care they say that the connection is still in the name of manoj gupta and there is some due bill..which is clearly wrong...
my user id is[protected]...please look into this matter as asp...

Reliance Broadband Services — Broadband services delay in installation

Hello,

I wanted a broadband connection to my home i met one of the feild representatives who's name is Mohan and his cell # [protected] and as per his verbal commitment the Broadband service will be installed with in 3 days. I issue him a currentdated Cheque form SBI Bank on the 29th of August. Later i recived a all from him stating that there is a server issue and my connection will be installed by tuesday of next week i.e 3rd.I said ok and later i called him on the 3rd for the same and he told me that it will be installed 100% on friday. Now today is Saturday and there is no serivice installed. I personally made a trip to the local broadband office and for my surprise they say that there is no server issue and they dont have Fiber Cables to lay form the junction box to the customer's house.There are about 350 customers with the same complaints.My next question is what was going on i get two different replies. I dont know what is going on still and i called Mr.Mohan back and now he says its going to take till Monday next week.ie on the 7th of september.I called the customer service several times and they say they can only send emails regarding my issue. My issue is still not solved as of this date. I recon that these people are just Buch of Liers. kindly advice what can be done next.I hope Mr Ambani does not face the same Installation Issue.


Thanks and Regards,

Rajamani Shivakumar.
Mob:[protected]

i have this conection befor 2 month
conection was cut at every 2 days for last 5 days...
so plz regard this

i agree with this. me too face the same problem now its 9th october. still i dint get the connection. they are giving stupid reasons and im mentally disturbed with this buddies. they suck my money and not giving connection.what the hell the persons are working for ? i dont know it may be a modern technic to suck money from reliance communications.where i can bare it? nearly i called 100 times to tht bluddies in a month.stillam not able to get connected.its make meirritated severely.

wont we sack these frauds to out of india?

ram

Reliance Broadband Services — improper response

I have applied for a broadband on oct ' 09.
before applying, their sales executives were calling frequently to obtain payment.
i have done the initial payment too.
despite payment, they have not provided connection.

i wonder abt their rerason!!

"Due to lack of cables" was their reason!!!!

i have just quitted to continue with them further.

I demanded to refund the amount which ive paid.
they are always saying some reasons

evrn after 100 days, im getting the same reply from them

sincere sales representatives, who were sincere before obtaining a client, doesn't cares and giving "sincere" answers.

i am 200% dis satisfied with reliance broadband services.

hi i m[protected]
my land line number is dad for 1.5 month
my land line num is[protected]

Hi My Reliance Broadband ID is[protected]
My contact num is [protected] Mr. Mahipal Zhala, Personnel Officer, Vadodara Municipal Corporation, Khanderao Market Building, General Adminstration Department
This connection dead for last 10 days
so please kindly do needful.

Reliance Broadband Services — INTERNET CONNECTION NOT TERMINATED BY RELIANCE

sir,
i am anuj gupta from anuj trading company.i have internet connection from reliance broadband services,i m not satisfied with their services.last week on 5th october i request for terminate my connection then they told me that ur connection will be disable in 48hrs,my request no. is[protected] &my refund will come within 10 days.they r not terminatting my connection & increasing my bill day by day.so plz take action against this & help me to terminate my connection.plz rpl me as soon as possible.my contact no. [protected]

Reliance Broadband Services — charges for the product that was deactivated by the company itself

dear sir,
i have been using the relaince broadband services since jan 21,2011...when i purchase this product ..the executive offered a relaince sim card for its mobile phone services..which was free of cost;; he was given all the necessary document needed for the same..like i-card.residence proof..
now the company has stopped the services for the sim card by saying that there was some problem in the identity provided..but with the same i-card the broadband service(netconnect) is activated..
moreover..the company has charged me for the sim card..which is not used ever..
plzz tell how can i cope up with this problem...should i pay the bill for the sim card too???

My name is Pankaj Tyagi. I had applied for a Reliance Broadband services around 3 years back. One person named Rakesh from Reliance came to my house and explained the scheme and told me to pay just 500 for the instrument, which will be refundable. They came the next day and installed the connection and at that moment it was working. But since last Sept 2010, it stopped working. I made numerous calls to the customer care, attended by different people. No one bothered to come home and check the connections. After one week of futile effort, I made calls to them to disconnect their services. This was also left unheard.

At the end of the month comes their bill asking me to pay Rs. I260!! I called them again and told them I cannot pay the bill since I have not used their services even for 5 minutes. They kept promising me that they will take necessary action and they will forward the issue to the billing department. Still for almost 2 months and more I continued getting calls regarding my outstanding and i kep repeating my story again and again.. it was the heights of mental harassment.

But I feeling cheat and such a mental torture by a so called reputed company..I will request every one who happens to read this forum to pleeeeeeeeeese not take any connections from Reliance..if you want mental peace.

Since I have not written them any request letters by mail or post, i do not have any proofs of the requests that I have made, other than the transaction IDs. Please let me know if there is any way I can fight.. It is not only about the money.. but people should not be cheated like this..


Pankaj Tyagi
Broadband UserID[protected]
Billing ac # [protected]



Then came the calls from Mumbai asking me the reasons for the disconnection request.. this also went on for long.. I forget for how many months..again I had to repeat my vows to them..

HI I am using reliance broadband connection and sim as well but the address where I lives is Roseland Residency Pimple Saudagar where the network coverage is zero from almost last 15 days I also complain about this to customer care and the complain number is[protected]..but of no use...There are many people in our society as it's township of almost 1500 flats and many of which using the reliance connection and are in trouble because of no network coverage .I request you to please resolve the problem

hi My broadband ID is[protected].my complain is that i requested ur patel nagar new delhi based cyber world about transferring my internet connection from post paid to pre paid several times but ur lazy and useless worker does take any required action seriously.they just gave assurance inspite of doing work.i[censored] please resolve this problem then I will be grateful to you.my contact no is [protected].
yours faithfully
sumant mani yadav
new delhi

my landline connection has lost at begning stay on broadband connection

my caf number-[protected]. its been over a week, since i paid for reliance broadband service. They were only in time to collect the money but when it came for the connection they have just started ignoring the calls on lame excuses. i want a proper and immediate action to be taken. my contact number is [protected].

Net connectivity and hopeless services for the complains. Only the brawd name Reliance. The services which we got one and half year back and the one we are getting today drastic change............ if not able to manager more customers then y making more customers and worrying existing ones....

Till now I have never defaulted in payments then y i m not gettting proper services...........

reliance broad net is such a waste of money in my opinion
very bad managing directors they r just using public's money
bheek maangni hai toh footpath pe jaake maango son of

Hi am suman,
I am applied for the reliance wimax broadband connection.At that time i paid Rs.500/-for the instalation charges, but due to feasebily (connetivity )problem they didn't install or didn't provide the wimax broadband connection to me .It is happen on 12-feb-2008 . I asked about this to customer care several times, but they didn't rerspond for my problem.can you any one give any suggestion. I am a student come from a middle class family.
I need suggestion for this and how can i get that Rs.500/- money

regads,
Suman.Alla

its the work connection provider.

I have submitted a cheque of Rs 500/- to install broad band and telephone system (Rs. 650 PM +150 Calls) to Reliance authority through Mr. Ashish working in Reliance as employ at my residence C-8, 255 Yamuna Vihar Delhi-53 on 28.05.09. Consequently all the required system installed at my residence and telephone No. 30529137 started functioning w.e.f 01.06.09. But the Broad band/Internet System has not started functioning till now i.e. 09.06.09 despite requesting helpline of Reliance and Mr. Rudra Pratap Singh Delhi Executive head (Telephone No.[protected] and Mr. Deepak (ph no [protected]) who installed the system. Kindly do the work on priority basis or if not possible then disconnect the system so I may able to shift my idea to other agency.

Contact Address & Ph. No.

Mrs. Gurdeep Kaur
C-8, 255 Yamuna Vihar, Delhi-53

M No. [protected]

I am used one Reliance Aircard before one year and Surrendered that number. Now i want to use my card.
I went to customer care and activate recharged for Rs.1000. But not yet worked. Then again in customer they told old number is not working so they activate in NEW number for Rs.100. but this also not worked.

So in reliance customer they say wait for a day. we filed complaint in mumbai office. It is also no use.

Then how can we use my card now. We buyed for Rs.2500/=. kindly help us to do so.

Raliance Communication Ltd. — Misbehaviour of executives

the executives & the out staff i.e on company's web world& the persons on custemercare centers are not well informed & harrass the customer by their unlogical arguments, moreover they are completely unable to reddrress the problems of the custemers

I am having prepaid data card, every time i used to recharge with Rs.1099 for unlimitted uses. But after 20 days my services had been stopped saying yiou have minus balance.Thers is no mechanisam to see iteam vise billing for the money which i paid.
If i pay for unlimited service how can i have pending dues every month? Though I paid Rs.100 extra to comeout from pending balance for two consucative month, but third time after 20 day they stopped my Net connectivity.
Thier quated no.53535 with net bal sms not giving correct balance.
Should no there have been any system for knowing my billing details? Why they are not informing prior to stopping the sevices?
There is no facility for prepaid customer for registering. Where to go?

Hi,
I m having prepaid datacard . I recharged Rs. 1099 for one month unlimited excessing and downloading.I get Rs. 996.37 as an access value. I m asking u could i access one month by this 1099 recharge? I have recharged on 28/08/09. plz reply as soon as possible to my email address.

I am having prepaid data card, every time i have to recharge by paying cash at weborld showroom. Is it posible for me to recharge it through credit card.

I had post paid connection of Reliance 1X datacard, which has been misplaced in July end 2009. For the same i have already been talking to Call centre and having correspondence on emails, but till date bill is generated every month without ant usage.

August month bill also shows usage of 30 minutes time, which is surprising and is not yet replied to by RELIANCE.

Best service is MTNL broadband to overcome these private service provider cheats

the same thing happened with me.on 4th jan 2010 i was unable to connect to the internet on enquiring i was told that i have a negative balance, so i recharged with Rs. 200 easy recharge but i got a balance of Rs. 2.32 only so i recharged again Rs. 200. on calling the customer care i was told that my balance was Rs.105.74. So i lodged a complain and was told that balance would be credited in next 72 hours. today when i called them they say my main balance is Rs 105.74 and netconnect balance is 50 hours which is to be used within 11th jan 2010. i told them how can this be possible since i am having a life time connection so all these last day of validity is irrelevant.When i took the connection i was told that the recharge would be just like a mobile recharge and i will get the balance by whatever recharge value i use.

today i regret my decision o[censored]sing reliance netconnect and this is truly miserable of such big a company.they should have proper transparency in telling the terms of the connections.

Dear All,

Please do not take RELIANCEDATA CARD. they are cheating the customers. they are just concerned about the sales. The moment you make the payment for the datacard, you willk realise that you have done the biggest mistake by opting the same.

I have donr that mistake. so wanted to save others.
Pleasde communicate the same to all your friends & colleagues.

I have an Reliance internet data card Broadband+.I tried to recharge it online.But it shows that the bank has denied and can not be processed.Later i tried with another card.It also shows the same.I have balance in both of the accounts.I asked customer service to help.Each said 3 days.But finally they are saying to go to the nearest store.

Reliance Data Card — no access for the past one month but new bill generated

Dear Sir,

my reliance no.[protected]

for the past one and half month i've no net access and your system has generated a new bill for 1918-00 inc.previous dues.
when my credit limit is 3600-00, with out any info.your people disconnected my net access and now the bill is generated for 1918-00.
having no service at all for the past one month or so, is it fair to raise bill for the above amount ?
i have great loyalty towards reliance and hence i approched your stores for help.as they told me they are helpless till first week,i am lodging a complaint here.
please help me by reworking this bill and look at this case on "business ethics"
thanks and looking forward to hear from you.

Let this be a Lesson to all the Penny Wise and Pound Foolish Customers of the Reliance ADAG Phone Companies.
We get sucked by those free or cheap phone rates.. and ultimately land up with fatter and bigger bills and to top it all we get FREE STRESS...

Three choices we have..
1. Continue and suffer
2. Switch to services of more reputed companies.. don't forget to spread the word.. :) (I did this)
3. Send letters to TRAI to bring in Number Portability so you can follow the 2nd Option

Have a nice day !

i am also agree with this complain. It well happened to me several times.I was shocked.I thing reliance is a cheater.It cheat common people.every month i deactivate Vas pack but it cut rs 49 per month.whait i can do ...plz suggest. my mobile no is [protected]

i am also agree with this complain. It well happened to me several times.I was shocked.I thing reliance is a cheater.It cheat common people.every month i deactivate Vas pack but it still amount is cutting per month. it is consumed my balance almost Rs.200/- i am sacred to rechare the moblie. whait i can do ...plz suggest. my mobile no is [protected]

Dear support
I m using a Reliance GSM mobile no.[protected]Bihar / Jharkhand)
I don’t know whether this is the right place to complain or not, if not then
forward me to the right person if possible.

This no. is activated for life time connection, recently I had top up of rs. 200/-
In this number and got approx Rs. 185/- as a balance after that to my surprise
they activated VAS packs first of all Astro pack and deducted rs. 30/- against
they I requested to inactivate it again after some days I found that they activated
another VAS pack as LOVE guru and again the same story.

I believe this is a normal practice of stealing clients money this way and I had experienced
The same in past on my different reliance number.

Ur call center [protected] was unable to give any complain no., email id or any link. Good way
So that no trace will be left behind.
ashutosh

I'm also facing the same problem now. After giving request fro termination, I'm keep getting the bills and now they have sent me the notice too, what is this happening without using the service, how can they bill me for 3 months, Can anybody take this matter seriously.

respected sir, mam
Ihave problem with reliance comunication. After giving request fro termination, I'm keep getting the bills and now they have sent me the notice too, what is this happening without using the service, how can they bill me for 2 months, Can anybody take this matter seriously.I have complaints number. ( complaints no.)
landline =96549009, 96595657
broadband= 96550158
Ihave just got a notice.(mention there) Iam pay 790bill on a chequway.thing is that I don"t have any bank Account.so how can possible.your reliance service man already got all instument.

I am sathya from Chennai.i am finished DECE. i want job.

We, KEEMPL alloy casting manufacturer, are having a Relience land-line no. +[protected] installed at our office at 224 A. J. C. Bose Road, Kolkata 700 017. We have seen lots of bogus things, who have come to earth by default and lost their existence by default, but never seen a worst net-work like RELIENCE. May be Dhirubhai's sons have got enough fund by Gods gift and they donot need money.

We are waiting with their bill payments for last two / three months bill ; but no-one bothers to collect or receive. Our line has been disconnected.

Now we suggest to the new applicants of RELIENCE to please please be alert.