Reliance Communications Complaints & Reviews

Dear Sir/Madam,

I, Gaurav Narang, have applied for RELIANCE POWER SHARES and have still not recieved allotment and refund from the company.


APPLICATION DETAILS

Bid Cum Application Form No. : 3 2241007

Name : Mr. Gaurav.G.Narang

Address : 402, Ashoka Pavillion-B, Opp.Kapadia Health Club, New Civil Road, Surat.

Pin Code : 395007

Cheque No. : 095009

Name Of The Bank & Branch : SUTEX BANK, Ring Road, Surat.

Dated : 14-01-08

Amount : Rs.25875

Bid Option (i) : 225 nos.equity shares

Price Per Share - CUT OFF


PERSONAL DETAILS

Bank Ac No : 12064

PAN No. : ADQPN7853F

Bank Name : SUTEX CO-OPERATIVE BANK LTD.-RING ROAD, SURAT

MICR :[protected]

DP ID : 41500

Broker : Jainam Share Consultants Pvt. Ltd.

Branch : JAY


Inspite of numerous complaints at karvy office no action has been taken yet. I think its been high time now that i have still not recieved the refund and allotment. Kindly look into the matter and revert.
--
Regards,
Gaurav Narang
Cell # :[protected]

My Name is Sriramakrishna Dendukuri. I have requested an Internet connection from Reliance Communications for house hold purpose on 05/Feb/2009, also I told them I have a Wireless router and the connection which I am looking for should work for that, and they took 9 days to get it setup at my house and finally they show up on 14/Feb/2009 and set the modem and found it requires to pass through login screen every time and it can not be connected to Wireless router. So they suggested for a Static IP address, then I requested to provide that Static IP address. The customer care people of Reliance Communications told me that my information in their system is not updated and it will take 72 hours, so they ask me to call on 18/Feb/2009. I did call on 18/Feb/2009 for a Static IP Address and they took the complaint and gave a complaint number as 89378541. Today is 03/Mar/2009 and still I did not get the Static IP Address, Since then I am calling customer care at least 4 to 5 times a day and asking for the status, but they are telling me that the status is “work is in progress”. Every time I am calling them I was asking them to call me back and give me the reason why it is getting delayed and also the time to complete this issue, but nobody has called me till now. One more thing is, the check I gave for this service Rs 3033 is already debited from account. I am not sure how those people are very prompt for taking money but not providing service to the customer. Frankly speaking I am not at all satisfied with the customer care of Reliance Communications. They are very rude and not at all friendly, even if I say I need to talk to their manager, they were not connecting me to their manager. I am really disappointed and requesting this form that get my money back and also pay me some compensation for the mental tension that I have gone through last one month. Please let me know what I should do for getting my compensation.

Reliance the only Telecom company activate and charge the customer for the service which the customer has not subscribed, which is careless about the issue when contacted, Cricket Pack (Cricket Update) has been activated without my permission and charged for it, when called customer care, they provided me wrong information and had to call 7-8 times(talking to them more than an hour after a long hold) to register complaint and didn't get resolved, The Customer Care Executives are the most illiterate lot in the industry and they fail not only in solving my problems but also fails to register them . It’s a pity that a company like Reliance has such a pathetic system in operation which fails to take an action for the past three month.

Also I sent so many Emails to the following Customer Service Emails

[protected]@rcom.co.in

Rcomnodalofficer.[protected]@relianceada.com

Rcomappellateauthority.[protected]@relianceada.com

[protected]@relianceada.com

P.S
: My Problem is still persisting and did not solve. And I recently received the SMS stating that they can’t be deactivated.

Here is my first complaint dated 11/12/2008 & SR 82717750 and goes on...

SR 83486130 on 19/12/2008

SR 83704581 on 22/12/2008

SR 87143897 on 27/01/2009

SR 87245848 on 28/01/2009

SR 87909677 on 03/02/2009

SR 88658815 on 10/02/2009

SR 89930517 on 22/02/2009

Now i got a soution finally moving to VODOFONE

Sir,

I am using reliance bbc account last three & half year.but last 14 jan 2009 i was unable to recharge my account because i was out of station. After that i go 8-9 times to sector 14 Gurgaon [BBC center] but i am not getting amount in my account back.My account have 3800 account balance.


Details of account Given below

Account id - parveen3494
Account balance - more then 3800/- Rs.

email id [protected]@gmail.com


Regards
Parveen kumar

I want to deactivate my DND service

Dear Sir/Madam
I got made Reliance One card at Reliance Outlet in Reliance Werllness Outlet, Jaipur in 2008 .The Temporary Card No.: is [protected] but till now Permanent Card has not been received. On asking reply at Customer Care Desk was requirement of 10 transactions. I have done more than the required figure but no trace of card till now.
2
If this is the way the big companies deal with their customers, I doubt they will take care of customer's interest.

i am a regular user of SMART GSM service and had been using my no:[protected] since last one year. To my astonishment i found that my no is not having incoming and outgoing facility when i received a message from +52088. How is this possible . I tried calling the customer service 1000 times but all in vain.they gave me a complaint number for reference i.e.90249934 They even don't know the reason. Tell me where should i go with this complain. and the terrible service Reliance is providing in bihar.now i am in delhi with this number, i cannot be in contact with my relatives, some body help me out of this problem.

I paid my bill on a prticular day, which was much later than the due date. My outgoing calls were barred. Then that very day (morning) i paid my bill through my bank account (debit card) online. the transaction was successful. Since i was making such a transaction for the first time, i did not know that i would need to note the transaction ID, as my bank account statemnt does not mention that. The next evening, my calls were still not activated. So i call up the customer care.. or whateva you would want to call that. The so called supervisor asked me for a transaction ID, i say i dont have it but i have my account statement, which says the the money has been debited from my bank account, and i can fwd it to you. The supervisor then said that they would need a proof of the transaction, which acc to them was only the transaction ID. As if i would fake the account statement!!! I told the person that i did not note the txn ID that time and she was like mam this is not my problem that you did not note the txn ID but without it they are not ready to help me.
I just have one question now, Are the executives and the supervisors there for only arguing, without worrying at all about solving our problems because thats exactly what i felt.

Sir
I have the honor to state that I am customer of R com. Of Karnataka state, Bangalore .district. For office purpose I have to be make visits to almost all the state of India. but it very sad to say that I am not getting roaming services as presently I am in kanpur (eastern up). I started my journey from Bangalore on 21 feb 09.but as soon as I left the karnataka my network has been gone off. I have done all the option-switch off/on, changed the sets even visited to the web world at kanpur also at JS COMMUNICATION LAN BANGA, run by Mr manoj, miss ishika etc. they have given me compl no[protected] which has been resolved in their computer but practically it hasn’t, then they have given me another comp no[protected]. I have also given compl at *333 (customer care ) on 23 feb they have given me 72 hrs to resolve my prob and the compl no is 8992857 . I have contacted to mr priybrat (supervisor), Mr. santosh kumar and so many which I don’t know their name at *333. but they have unable to resolve my prob .when I have tried to contact *333 yesterday then after picking my call some body told me, sir u wait I m transferring u r call to supervisor then he make me on hold, can u believe me up to what time it was amazing 49 min 32 sec after that I had to cut the phone as my battery got discharged(it was from my alternate no-[protected]). And one thing more I would like to bring in u r notice I have tried to contact to u also at [protected]. but unable to connect.

So this was the story, now tell me, are u providing this type of service ? u know I may be expelled out from company as I am not in touch since last 06 days, can u believe, u will not. But it true, shall I go to consumer court? Is it the solution.

Sir its my humble request to resolve my problem soon so that i will be in touch .As I am losing my validity, daily 5 rs talk time, and the use of my reliance India calling card facility 650 rs card (night calling free) . for that I m paying to much money to talk to my family as I am not able to avail night calling free facility.
So either resolve my prob or give me any local Sim with extended- validity, talk time and night calling facility.

And one thing more –I have network problem but it is not due to location as I m residing in heart of the city .certified by JS COMMUNICATION, run by Mr manoj, miss ishika webworld at lalbanga, kanpur(eastern up).

Presently I am having alternate no [protected]. u can contact me at this no.

sir,
my name is anish kumar .i habe a smart number([protected])from bihar. validity of my number is available. butmy numer is rejected to 24february . but i dont know why? i send complaint but donot take any action by service. no any reply on my mail by company. i want plese reopen my number quickly.
thank you.

i bought a reliace plan of DAPO-1 which offered me free local & national sms (unlimited).

but now they are changing the plan by only 3000 sms free per month.

every one is suffering with this problem we want the solution plz co-operate

my contact no - [protected]

I have taken New No of Reliance GSM One month before, i submitt require documents but after one month today 27-02-09 my number is not activated. for activation i was complant in call center. they Said U should contact with Dealer or go R World Which u Can Help with Activate Your Cell No.. but Dealer shope hasbeen Closed for last One Month. then i go for R World.the cant give me satisfy reply.my cell no.[protected] which is not activated yet.

My Name is kalpesh barevadia. I had applied on behalf of my componey for reliance broadband connection, i give all document to reliance employee( Name Mukesh Shrama Mobile no. [protected]). My Company not give approval to install broad band services, so at that time i stop payment of my check worth Rs 750/-. after that before his installation of cable i refuse the man and tell to company i don't want connection, so take back your items. then after his sales employee call me and say these word " sir, please install the cable after install the cable i take back. it's my effect my job problem, they are release of my job. now i don't have any job". then i say ok. after install he take 300 Rs. from me for stop broadband services. now till date he is not pickup my any phone and not stop services. after that i many times call customer care and register complaint for surrender. then they not do any thing. i attach receipt from for 300 Rs. Plase see it and help me.
Connection No. [protected]

Last december we tried out wireless netconnection and found out that it was too slow and internet did not work properly, skype ( net phone) did not work at all. Reliance company worker gave us addwise to get ourselves a landline. Reliance could not provide us with one, so we got it from Airtel.
We agreed to disconnect Reliance netconnect at once. How ewer bills keep comming and the customer service of this company is a joke! I´ve spend more than 4 hours trying to call their "customer service numbers", non of them answers or are non existing. I tried to send email to their "customer service mail", but address was non existing, I tried to call both their local nodal offisers and send them email, no answer. So am I supposed to pay something that is not there...no connection, no service...way to go Reliance! In Finland you would not operate anymore, but I guess indian people are used to deal with this kind of "service".

Sub.: Non traceability of mobile set classic632 deposited at authorized service center
Dear sir,
Reliance mobile classic-632, RSN no.RRTHSK[protected], MDN NO.[protected] WAS PURCHASED FROM M/S SIMPLE ELECTRONICA, UGF-14, Udai Plaza, sector- H, LDA Colony, Lucknow on 14/03/2007.
the same mobile set along with battery was deposited at the authorized service center Adonis electronics pvt ltd/ Digital customer care, Aliganj Extension, Lucknow. Vide job no. [protected] on 25/02/2008 within warranty period for rectification of the problem because of some defects.
Inspite of several reminder and visit, the same mobile set was not rectified and is still lying with the service center
It is regretted to state that based on the latest enquiry, the service center which was situated at Aliganj Extension at the time of depositing the set, is not available now.
It is requested to kindly expedite the matter urgently and get the mobile set traced out and be handed over to me without any further delay. Scan copy of Job card is also attached.
Mohd. ZIBRAIL, mobile : [protected], Address: K -524, Ashiana Colony, Lucknow.226011, UTTER PRADESH, INDIA.

I have submitted a request to Reliance Customer Care to disconnect my Number [protected] way back in Aug 2008, Still i received a bill in Jan for some 743, which i paid and said gave a written application to disconnect my Number. Again I kept getting calls from the Reliance people stating that i needed to pay a minimum amount of bill as the number is not disconnected.

I have not got any call from them from 7 days now. But I am not sure I wouldn't receive any in the near future. This is a very disgusting ploy from the ADAG group of reliance. I hope it doesn't happen with any other customer.

Dear Sir,


My mobile number is [protected]. I recharged unlimited relinace to reliance plan 799 .Recharge was sucessfull but the day after three they started charge on reliance STD also saying that you have shifted plan to 388 . However this is a top up not a tariff. by this way they are doing more and more fraud.They start a scheme and exploit the customer by there ignorance.

Regards,

[protected]
Sudheer Singh

Dear sir/madam
I have lost my mobile yesterday 24/2/09 no. [protected] near by bhatkal town Uttar karnataka Karwar dist. Please who ever taken it or found it please return it to me. my contact no is [protected].

request to the reliance authority to trace the mobile as they are lifting the call but not answering, please trace the locality where exactly it is located. contact no [protected].

i am a reliance GSM user from M.P. Indore...and i want to share few techy things which gives us a lots of problems...

smart GPRS does not support socket connection...it can be checked by the fact that operamini connects by http link and not by socket type...
secondly slick software (in beta stage) used as online IM client for many protocols like yahoo MSN gtalk etc does not work as it also uses socket type. i tried it with airtel gprs and it worked smoothly in the same cell.

the network often drops to zero and remains like that for many hrs in many cities of M.P. at the same time and this has become a regular issue...

the speed of GPRS varies a lot from city to city...i have checked it for eg in Indore it is usually around 15KBps but in Ujjain or Dewas which r 60 and 35 Kms it is below 6KBps

please if some1 is listening then please do something about these issues...there r many more but i think these r of much more importance

I didn't activate reliance shayaari pack, but it autometically activated and I recieve a sms on 20/02/2009 at 8:34am of renewal i.e Subscription for shayaari pack has been renewed and valid for 10 days.To Un Subcribe sms UNSUB SHA to 56060.
and Rs.10 cut off from my mobile a/c balance .
if I activate that service why didn't I get any shayaari sms still now(21/02/2009, 5:12pm).
its simply cheating customer for money.