Reliance Communications Complaints & Reviews

i am unable to check my reliance usb net connect cdma 1x balance

I have reliance mobile(Classic 202).Last Month I got my SIM Block(Entered PIN wrongly three times).
Then I went to Reliance Gallery in GhatKopar and requested to provide me another SIM which is suposed to b provided to customer at cost of Rs 100.
But they ask me to get this Sim card from local vendors who charge around Rs 200-250.
Why should I go to local vendor When I m supposed to get it from Reliance at low cost.

My prepaid smart mobile number is [protected].On[protected] I made an easy recharge of Rs.399 from my local dealer and 'Recharge successful' massage was instantly received but activation of the said recharge is yet to be made.During the last 7 days as many as three complaints had been registered through customer care center with distinctive complain ID numbers.But nothing has been done as yet.
Am I to believe that a company like yours will be so indifferent towards customer grievance and would force the customer to find redressal through the intervention of regulatory bodies or consumer courts?
I shall be glad enough if I am proved rong.Waiting for an immediate resolution of the matter.
yours faithfully,
Sagnik Chatterjee

I HAVE BEEN TRY TO ACTIVATE DO NOT DISTURB ON MY RIM FOR THE PAST 30 MONTHS WITH NO LUCK.EVERY TIME I SPEAK TO THE CUSTOMER SERVICE DEPT THEY ARE VERY VERY RUDE AND SAY IT WILL BE ACTIVATED IN THE NEXT FEW DAYS.THE SMS DO STOP FOR SOME TIME THEN THEY REAPPEAR.MESSAGES SUCH AS 'GET HOT JOKES AND LAUGH OUT LOUD SMS GET HOT TO 54545 AND RECEIVE FUNNY HOT JOKES ON YOUR MOBILE @RS 3 /SMS' 'EXERCISE EAT RIGHT GET ENOUGH SLEEP AND STAY POSITIVE THAT WILL KEEP YOU IN GOOD SEXUAL HEALTH.FOR MORE LOVE TIPS SMS LOVE TO 54545' 'HOW MUCH U LOVE WITH YOUR PARTNER TO KNOW SMS LUV FOLLOWED BY UR NAME AND PARTNERS NAME TO 55352 @RS 3/SMS EG: LUV ANIL TINA TO 55352' ' WE PROVIDE SERVICES CIVIL ELECTRICAL PLUMBING UTILITIES REPAIRS PEST CONTROL TOURS COMPUTERS CAR BUY/SELL FLATS ETC VISIT TOTAL HOME SERVICES.IN [protected] 'I DONT THINK I HAVE MUCH OPTION HAVE TO SIMPLY BEAR WITH ALL THIS SERVICES.

Dear Sir,
I booked one broadband connection with reliance on 2829 at Mall Road, Ludhiana office of Reliance communication. But even after 10 days my connection is not installed and not even the company employees giving any explaination on this and not picking up the phone. The executive present there was Mr. Puneet Kalia.
Kindly resolve my problem or refund my payment.
My details are as follows:
Sarabjeet Singh
#382, Urban estate, Phase-1, Dugri, Ludhiana
Ph: [protected]

Police enquiry has done before 1 month but status is still showing that Application is pending for want of Police Report
Respected Sir,
Complain Department
Regional Passport Office, Delhi

I am Sandhya JoshiI have submitted application for fresh
passport on 26th Nov, 2008. My file no is H020060, Key No.:[protected]-Delhi.

complaint: Application is pending for want of Police Report but police verification has been done before 1 month.


Please, kindly take some action regarding this.

Waiting for the reply,

Thanking you,

Yours Sincerely,
Sandhya joshi

i am sumit kumar sahu having data card no [protected] is very slow and
i have gone to the service center and they gave me the solution and i
am sending the attach file of the job-sheet. If i am giving the data
card to the asp then they are taking more than 15days to give us the
service which is very late. When i complained on this matter you have
not taken any action. When i am contacting to your customer service
then they are not giving me the proper solution and they misbehaved me
4 time till now. When i am telling to give the solution they are
writing a complane and telling me two wait for two days. Like this i
have waited for 5 months but till now i have not used the internet. So
i want my money return. I am asking a question that why are they creating these
bustard things if you have no solution. when your engieneer called me
on phone to guide i also helped him but it also not worked and i told
me that the web page is not opening. They told me that we will call
you with in one day for this solution but they not called me for 3days
and not till now. If you want anything else then contact me on my
phone no [protected] as soon as possible.

I Activated My DND on 4/12/2007 .Since 2007 to 2009 continue Getting Promotional SMS & Calls . Like Recharge Offer, Caller Tunes, Inaam Jito & Calls About caller Tunes, Find a friend Within this Period i call Customer care Several times .
But they are not listened my Query .Daily Getting 5-6 Massages from to My Number [protected].
Please Guide Me How i Go to Court ? What is the Charges? How it Will Stop.
T

Hi,
I am using a Reliance smart no.[protected]. Some one month back, I got a SMS from RMS(Reliance Music Station) saying that my music subscription is activated, although I have not called for any such service. I called Reliance Customer care[protected] and called customer care executive. He told me that this is done only when the customer opts for such service. I also noticed that my balance was reduced by Rs. 30.

Now, today (i.e. 9th March 2009), I again got a SMS saying that my RMS subscription will be renewed tomorrow. I called up the customer care which told me that to deactivate it, I have to dial 57777 and then 2324. But this no. is not recognized in Kolkata. It means that I have to carry my mobile out of Kolkata, and then do as told. I was also told that since I have got the sms, Rs. 30 will be deducted again today or tomorrow whether I deactivate it or not.

Now my complaints are as below:
1. Deactivate the service ASAP. I haven't activated it at all in the first place.
2. Refund the first Rs. 30
3. in case extra Rs. 30 is debited for the renewal, refund that too.

Please note that we expect a standard company like yours to follow the basic do's and don'ts of service industry. I will forced to bring up the issue to limelight in case this is not solved ASAP.

I have recharged my RELIANCE NO. with Rs. 110.00 and a tariff plan of Rs. 23.00 which was valid for 1 month. But suddenly after 10 days I saw that my calls are charged at normal call rates. when I enquire about the same, they told me that the tariff plan has been stopped and I can not avail the facility further. Is this right to take full amount for a month a shut the facility before the valid time. It is totally unjustified act by reliance. Due to that I loss a good amount of my talk time, assuming that the tariff voucher is working but the reliance was charging at Normal Rates. When I talk them they say they can't do anything.
In my view reliance is the worst kind of mobile service in India where people are charged more than they use.

Dear sir,
I
am Arabinda sahoo a post paid user of reliance communication for last 1 years, due to un adquate charges i want to migrate this connection to prepaid.i paid my all out outstanding dues after adjusting my advance security and submitted migrated form in authorised outlet of reliance communicationc(OTC CODE-63015) on28.02.09.The Executive told me to make the process within 4 days.since one week has been passed it has not been done.iam very hope less after frequntly calling to cusomer care and number of times running to this out let.each other is getting funny to pass on my qurey.
pls help me in this regard.iwill great ful to you.

Regards
Arabinda Sahoo
[protected]
KSBL, 301
VISHAL VABAN, 95,
NEHRUPLACE, NEW DELHI-19

sir...my reliance number [protected] is inactive for last 20 days...!! i had submitted proper documents( my driving license's photocopy)...first it worked well for starting 20 days and then got inactive...
please reactivate my number as soon as possible..!! I'll be grateful to you.!

regards
Ankita Munola

From Last Few month i am seeing that Reliance is debiting my mobile balance without making any calls, they are setting the caller tunes without client request, when complaning at customer care they are not accepting the complain, and if accepting then giving fake complain nos. i have given several complains and emails also but i found that this is thier pattern of business or company has found new way to come out of Recession. I also like to give a suggestion that company should shut down thier customer care because they customer care is originally Company care. If they wont accept the consumer complain then what is the need of the same

sir,
the said company has deducted Rs.30/- from my account for caller tune which I'dnt activated.when I complained this to thier customer care they said it was done by mistake and they will deactivate the service n remitt my money to my num.but what they did is they deactivated the service but said it was done by me n they will not refund the money.When i said them that this is not true they said we cant do anything n u do whatever u wish.

I strongly recommend NOT TO GO FOR RELIANCE BROADBAND CONNECTION because the speed and support provided by them is worst. It's worst than governament support.

I have a loged a complain with reliance about my speed problem 100s of times, with customer care help line. They are not intrested to solve the problem, even after proving that I am getting speed less tan 20 kbps, most of the time even 8kbps, with the site the customer care executives asked me for.Then I asked to stop my servece on 12 feb 2009.customer csre executive name Rana.complaint no.88883852.I asked him to stop my service. But till date it is not stopped, and Reliance is demanding bill payment and issuing me bills for which I had stopped using service. They are not interested to solve the problems, but issue next bill and make people defolters. Shame on Reliance Support...

Dear Team,
I have a reliance mobile phone which no is [protected].
Complain:-
I have received so many calls each and everyday from reliance communication no [protected], [protected], [protected] for activating caller tunes since morning 7:00 AM TO 10:00 pm for this i had called to customer care to stop all these calles as on 02/02/2009 and they gave me a request no 87778569 which will be addressed within 30 days or minimum 12 hour but that all process was wasted because still i am getting all this type of call.

please take a hard action against this company


regards
sudha pal

On 27 august 2008 I have paid the bill two times but still the amount is not adjusted.I have contacted several time in cosutomer care but they dont help at all.

A.)
I have made a online payment of Rupees 500/- through
http://bill.reliancecommunications.co.in/webapp/portal/jsp/user/InputAmount.jsp on 27 august 2008 from icici bank .

ICICI BANK VASHI
[protected][protected][protected][protected][protected]
Tran ID Value Date Txn Date Description Cr/Dr Amount
[protected][protected][protected][protected][protected]
27/08/2008 27/08/2008 BIL/[protected]/reliance bill/ Dr 500
[protected][protected][protected][protected][protected]

B).And on same day the 499 rupees deducted through ECS .

Savings Account No.:
Date Narration Cheque/Ref. No. Value Date Withdrawal
[protected][protected][protected][protected][protected]
27 Aug 2008 ECS DR IILECS-RELIANCEINFO- 27 Aug 2008 499.00
[protected][protected][protected][protected][protected]

fter contacting so many times to customer care My problem is not rectified.

dear sir

i have relliance mobile postpaid connection last 3 years and i gold costumer of this company but last 6 month i do not get any bill and i complained more than 19 times in costumer care and reliance web world
but ther is no action.

my name Dharmesh
cell no. [protected]


please solve my problem

and what cai do sir


thanks

Dharmesh P
([protected])

We've subscribed for 600kbps speed Reliance Broadband for 3 months @ Rs. 4715.75 from 20-Jan-2009. The service so far is PATHETIC and I feel like using the word 'It Sucks' for the following reasons:

#1. They took the payment in advance and now show irregularities in providing services and consistent poor/no network connectivity.
#2. The network connectivity is never 600Kbps as assured. My Vodafone mobile Internet with 56 kbps used to have better connectivity.'
#3. The net connection is so slow that I can personally go and deliver the mail instead of composing an e-mail. Moreover, most of the times the internet fails to get established.
#4. When complained to customer care, they promise to resolve the issue in '24-hrs' time which is on much higher end. The customer care executive gives harsh responses and false promises to resolve the issue and keeps one waiting till decades.

The latest of the several complaint numbers we got is 90854284. The earlier one was 87516389 and we've talked to customer care dogs named Praful, Vaibhav and Nikhil (all from mumbai location) who did nothing but to agree upon Reliance Broadband's pathetic service and connectivity issues.

Sir,
My self Davinder Singh Prop. Of M/S Sarvottam Telecom Services. I was working with Reliance communication Ltd.Till March 2008 as a Local Business Associate. My LBA code is [protected].
I was resigned from distributionship of reliance on 10th march 2008 with one month notice period..i have sent so many mails to contact persons but i have still wating for our settlement.circle head gives me committment date 23rd feb 2009 for settlement.but he has fail to fulfill his committment.i have sent to you our resignation copy.also see mails sent by me and received from company.




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Flag this messageFw: Account settlement Last ReminderTuesday, 17 February, 2009 3:23 PM
From: "Sanjeev.[protected]@relianceada.com" <Sanjeev.[protected]@relianceada.com>View contact detailsTo: [protected]@yahoo.co.inMessage contains attachmentssarvottam resignation.doc (232KB) No virus threat detected File: sarvottam resignation.doc Download File

fyi.

Regards,
Sanjeev Teotia,
RIM[protected]
----- Forwarded by Sanjeev Teotia/RCOM/RelianceADA on 02/17/2009 03:15 PM -----
Sanjeev Teotia/RCOM/RelianceADA
02/17/2009 03:18 PM
To [protected]@sarvottamTelecom.com
cc amarinder.[protected]@relianceada.com, imtiaz.[protected]@relianceada.com, munish.[protected]@relianceada.com, rajeev.sh.[protected]@relianceada.com, ravi.[protected]@relianceada.com, vimal.v.[protected]@relianceada.com
Subject Re: Fw: Account settlement Last ReminderLink






Dear Mr Laadi,

This has reference to our telecon today regarding resolution on your account settlement . During our discussion you have clarified your requirements to us and now the same would be incorporated while processing your settlement. We are taking up the issue with concerned and shall be closing on the same latest by 23rd Feb 09 EOD..

Regards,
Sanjeev Teotia,
RIM[protected]


Sarvottam Telecom Services <[protected]@yahoo.co.in>
02/17/2009 01:01 PMPlease respond to
[protected]@sarvottamTelecom.com


To sanjeev.[protected]@relianceada.com
cc ravi.[protected]@relianceada.com, imtiaz.[protected]@relianceada.com, amarinder.[protected]@relianceada.com, munish.[protected]@relianceada.com, rajeev.sh.[protected]@relianceada.com, vimal.v.[protected]@relianceada.com
Subject Fw: Account settlement Last Reminder







This is my last reminder to all of you...
i think nobody wants to settle my account.i have sending mails to all of you but i do not recieve any detail of my account.circle people don't want to attend my call.i think that is my very big mistake when i joint with RELIANCE COMM.if you have not any intrest in my account settlement and i cannot recieved account settlement detail then my next mail to chairman of Reliance communication. Remeber That my account settlement case pending from Last 11 months.

Regards.
Sarvottam Telecom Services,
Davinder Singh Laadi
[protected].
[protected].
[protected].



--- On Fri, 30/1/09, Sarvottam Telecom Services <[protected]@yahoo.co.in>wrote:
From: Sarvottam Telecom Services <[protected]@yahoo.co.in>
Subject: Fw: Account settlement Reminder
To: ravi.[protected]@relianceada.com, sanjeev.[protected]@relianceada.com, imtiaz.[protected]@relianceada.com
Cc: amarinder.[protected]@relianceada.com, munish.[protected]@relianceada.com, rajeev.sh.[protected]@relianceada.com, vimal.v.[protected]@relianceada.com, arvind.g.[protected]@reliancada.com, rupesh.k.[protected]@relianceada.com
Date: Friday, 30 January, 2009, 6:02 PM

Sir,

My self Davinder Singh Prop. Of M/S Sarvottam Telecom Services. I was working with Reliance communication Ltd.Till March 2008 as a Local Business Associate. My LBA code is [protected].


I would like to bring you notice that I was resigned from Reliance Prepaid PCO distribution business. I was resigned on 10th march 2008 with one-month notice period. I have a receiving of my resignation. I have sending mails continuously for account settlement to contact persons. But I am not received any reply mail for my settlement.

I am totally confused when I received clawback mails from your end. The all expired MDN are which is I received by mail. They are expired from 1st May to 31st October and after my resignation or notice period. So which means that I shall not be held liable for any clawback after 10th April as per company policy.

Sir I am sending to you receiving of my resignation. as per company statement I will not liable for any claw back till 31st march 2008. I am just liable for claw back 1stApril to completion of notice period.

So now I will again request to you please settle my account as early as possible to remember my resignation or notice period date.



Please don’t give me mentally harassment
Settle my account as early as possible.



Regards.
Sarvottam Telecom Services,
Davinder Singh Laadi
[protected].
[protected].
[protected].



--- On Tue, 9/12/08, Sarvottam Telecom Services <[protected]@yahoo.co.in>wrote:
From: Sarvottam Telecom Services <[protected]@yahoo.co.in>
Subject: Fw: Account settlement Reminder-
To: sarabjeet.s.[protected]@relianceada.com
Cc: amarinder.[protected]@relianceada.com, [protected]@relianceada.com, rupesh.k.[protected]@relianceada.com, [protected]@sarvottam.biz.ly
Date: Tuesday, 9 December, 2008, 5:18 PM

Dear Sir,
This is with reference to the subject i would like to bring to your notice that i have send a mail and also in writen (for which i have receiving )about my resignation from 10th March 2008.which means that i shall not be held liable for any clawback after 10th april 2008 as per company policy.
Even after this my account has not been settled till now and continuesly i am getting mails of claw back from your end till october 2008.which are not supossed to be for me.

PLEASE CLERIFY THE SAME ON URGENT BASIS.
Regards.
Sarvottam Telecom Services,
Davinder Singh Laadi
[protected].
[protected].
[protected].



--- On Sat, 18/10/08, Sarvottam Telecom Services <[protected]@yahoo.co.in>wrote:
From: Sarvottam Telecom Services <[protected]@yahoo.co.in>
Subject: Fw: Account settlement Reminder-1
To: [protected]@relianceada.com
Cc: sarabjeet.s.[protected]@relianceada.com, amarinder.[protected]@relianceada.com
Date: Saturday, 18 October, 2008, 4:30 PM



Regards.
Sarvottam Telecom Services,
Davinder Singh Laadi
[protected].
[protected].
[protected].



--- On Fri, 3/10/08, Sarvottam Telecom Services <[protected]@yahoo.co.in>wrote:
From: Sarvottam Telecom Services <[protected]@yahoo.co.in>
Subject: Fw: Account settlement
To: sarabjeet.s.[protected]@relianceada.com
Cc: amarinder.[protected]@relianceada.com
Date: Friday, 3 October, 2008, 7:29 PM

Dear Sir,
This is requested to you we are the loyal LBA of reliance.we were doing good bussiness with reliance.but we discontinues this some personal reasones.now we are still waiting for our account settlement.Sir nobody help us for settlement.so this is request to you please provide to us my account Statement ([protected]@ claw back Detail, pending commission, security deposits).

I Hope u understand my problem.


Regards.
Sarvottam Telecom Services,
Davinder Singh Laadi
[protected].
[protected].
[protected].



--- On Mon, 23/6/08, Sarvottam Telecom Services <[protected]@yahoo.co.in>wrote:
From: Sarvottam Telecom Services <[protected]@yahoo.co.in>
Subject: Refund of security deposit against LBA ship
To: amarinder.[protected]@relianceada.com
Cc: sarabjeet.s.[protected]@relianceada..com, giriraj.[protected]@relianceada.com
Date: Monday, 23 June, 2008, 2:27 PM


Dear Sir,
This is with reference to the subject, i would like to bring to your notice that, we had given a security deposit of Rs.210000/- for LBA respectively..
I would like to request you to refund the mentioned deposit as soos as possible and settle our account once and for all.

Thankig you,



Regards.
Sarvottam Telecom Services,
Davinder Singh Laadi
[protected].
[protected].
[protected].