Reliance Communications — Ditching 1909 governing rules and regulations | |
Reliance communication is ditching rules and regulations has to be followed by them as defined by governing body. 1909 has defined set of categories and when you opt for them Mobile service provider should restrict promotional messages from all those categories. I opted for all the categories but still receiving messages/calls from various units. When I complained this to reliance they gave me assurance that this will be fixed and provided one SR No.[protected]. After 2 days I received a message from reliance that my request is processed and right after that same set of promotional sms. FRUSTATING!!!! when I called back ... you know what customer service executive stated - sir you need to tell us all the number from you are getting number (THEN WHAT ARE THOSE CATEGORIES FOR?), even more that too within 3 days from when you received those irritating number. And Believe me guyz these message doesnt have any numbers at all (trying using reply back). I request governing body to take action against Reliance Communication. Was this information helpful? | |
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my number [protected]
I have received a call from Reliance communication service centre on 16 April, 4:41 PM just have a look at the justification -
"We can only able to track that you have received promotional sms from RM-Reliance apart from this you are not receiving any sms's (so I am here for a joke, huh?). So hereby, you will not receive any sms's from RM-Reliance (still - received a sms on 18 April, 10:02 AM)"
Guyz I can give a photo of my cell with the sms's from the following receive frequent sms's from following-
1. LM-Orange (13 April, 11:52 AM)
2. LM-SNAP DEL (13 April, 12:07 PM)
3. LM-F.nY (15 April, 04:57 PM)
4. RM-Reliance (18 April, 10:02 AM)
5. LM-DEALSnu (18 April, 11:35 AM)
6. DM-SNAP DEL (08 April, 12:26 PM)
7. BL-GUNNYBAG (15 April, 09:02 PM)
8. LM-SNAP_DEL (18 April, 01:04 PM)
It’s not as simple as to claim that we can’t track other promotional sms. If you can’t track these sms it seems poor Information technology system to me and others.
"We can only able to track that you have received promotional sms from RM-Reliance apart from this you are not receiving any sms's (so I am here for a joke, huh?). So hereby, you will not receive any sms's from RM-Reliance (still - received a sms on 18 April, 10:02 AM)"
Guyz I can give a photo of my cell with the sms's from the following receive frequent sms's from following-
1. LM-Orange (13 April, 11:52 AM)
2. LM-SNAP DEL (13 April, 12:07 PM)
3. LM-F.nY (15 April, 04:57 PM)
4. RM-Reliance (18 April, 10:02 AM)
5. LM-DEALSnu (18 April, 11:35 AM)
6. DM-SNAP DEL (08 April, 12:26 PM)
7. BL-GUNNYBAG (15 April, 09:02 PM)
8. LM-SNAP_DEL (18 April, 01:04 PM)
It’s not as simple as to claim that we can’t track other promotional sms. If you can’t track these sms it seems poor Information technology system to me and others.
I dont see an update on https://www.consumercomplaints.in/complaints/reliance-communications-c547941.htm...⇄ ... Still Receiving bugging promotional SMS's from various vendors. You guyz are ditching 1909 regulations. I opted for the same service on AIRTEL they followed my preference and I am not receiving ANY promotional SMS from them.THEN, Why RELIANCE service is so very poor???? Why are you guyz so very slow in doing a simple things? Is your IT system is so weak? Forget about receiving SMS from other vendors - I am receiving Promotional SMS from RM-Reliance. What the heck. Reliance is way to poor in service even a small request takes months here.
I too have the same issue.
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Reliance — Neglecting rule
I have activate the DND service that work within 45 days but message are still coming and i said to them that the service is not working but there is a no reaction.i have activate the service on 27/09/2009.
thank you
pawan