| Address: Agra, Uttar Pradesh |
My Self Nishant Garg , I have applied for the Mobile Number Portability [ MNP ] on 5th Febuary 2011 , I have received the porting request No.- RW142156 Valid till 20/02/2011 03:37:39 . On & 7th Febuary I have submitted My photocopies of Passport & License to the Reliance World , Kamla Nagar , Agra-5 [ Uttar Pradesh ] & they have also issued me Reliance GSM SIM No.[protected] , after a week they called me & said that the Sim that we have issued to You is wrong & again they have issued me the New Sim No.[protected] . They told me to wait for 48 hours & your sim will be acctivated . But Sir After 24 hours my Incoming Calls are Barred & till now i.e. 05/03/2011 not my GSM Sim is Activated & Not my Incoming Calls are Activated . I Approached to the Reliance World , Kamla Nagar , Agra regarding this Problem but they are Not Giving me the attention & not taking this issue as their duty to do their work. After that I contacted the Reliance Head Office , Shri Vrindhavan Tower , Sanjay Place , Agra [Uttar Pradesh] regarding this issue , they told me to wait for 24 hours , after 24 hours they told me that your Porting Request is Rejected due to some reason . I Have Also Mailed so many times to Customer Care but from there also no proper answer .
Sir i also want to tell you that they have also done the survey of my Residential Address regarding this Portability . & Sir I am very old Customer of Reliance Communication Since 2003 . I always pay my bill within time & recently I have also cleared all my dues of Rs 350/- by Cash on 15th Feb 15:39:08 IST 2011 . One More Thing Till Now My Incoming is Not Opened . Here is My Information :-
Name – Nishant Garg
Address – 14/266 , Ganesh Market , Gur Ki Mandi , Agra -282003 [ Uttar Pradesh ]
Mb.No.- +91 [protected] [ on which MNP Applied ]
Alternate Mb.No.- +91 [protected]
E-mail – [protected]@rediffmail.com
All the above information is True to the best of my knowledge .
It is therefore requested to you to take the necessary action & please do the needful , waiting for yours early & positive reply .
Thanking You
Yours Faithfully
NISHANT GARG
14/266,Ganesh Market ,
Gur Ki Mandi , Agra-282003
Reliance Communications — Take extra Rent
Dear SirMy Data Card no is [protected]. i have purchased post paid connection purchased one year before and i have regular payment history.
I had go to the Reliance web world near Kora kendra Borivali (W) Mumbai for request convert my postpaid to prepaid. But the staff first said me the system has down and not working and i placed request for conversion they ask me for the Rs.150/- for conversion charges i am asked for what is the conversion charges they replied its compulsory and they also take me the one month extra Rental charges Rs.400/-.
I asked the staff why you taking the extra one month Rs.400/- they said its our rule and regulations if customer want convert or closed we have taken one month extra who have i have not used the data card and they have taken from me Rs.400/-.
How is the possible that i have not used the internet and paid Rs.400/- and conversion charges Rs.150/-.
Please sir take appropriate actions against the Reliance Communication and the rude staff.
Thanks
Yours Faithfully
Wasim Khan
[protected]