Reliance Communications Complaints & Reviews

Reliance Prepaid — service problem

sir, , ,
my connection is registered wth name of vijeta vincent, , , , , , , , , , plzzzzzzzzzz activate my connection, , , , , , ,

sir my reliance GSM card is not working properly. it's temporarly out of service.
i dont know what to do.
plzz activate my connection .
my mobile no. is [protected]

dear sir
i am navin kumar, i use this prepaid Reliance connection for last 1.5 yrs. This time running problem in prepaid connection without activation any services & also reduce balance in account. Pls sir stop this type of problem. Any activated service pls stop this type of service & also revert my balance in my account.
pls sir I'll you request this type of problem is not generated in future time.
My mobile no:[protected]
Thanks you
Your faithfully
Navin kumar

Reliance — activating offers with out knowledge and cutting money

they are activating offers or packs with out users interest or knowledge and deducting balance from accounts.If complaint is given about this they wont process it fairly.when i called customer care and told about this initially they said balance will be returned sorry for inconvenience but later they said balance will be sent back. we can t help out.
this is the worst network with out proper signal and robbing away money by activating packs they like with out users prior request. I want stir actions to be taken on telecom operators with this cheap tricks t earn money

Hi
This is Tribhuvont and my number is [protected].

Sir,
for the last few days i've been facing this problem from Reliance Gsm service of my money from my mobile balance being deducted without ny service subscribed by me...when contacted their customer care they says that i may have sent some sms or command for the activation of those services which is utterly false...i've called to their customer care(maheshwari) on *333 on 3 times already..everytime i've asked them to unsubscribe all the unnecessery services which were activated without my knowledge but still the problem continues...they have been continuously deducting my money with the excuses of Caller Tune, News Pack, SMS pack etc which i never activated myself...looking for a solution to this problem and a refund of my money, also please suggest me if i can go for some other places with my complaint..

I am a resident of Asmita Building (Asmita 'B' Bldg, 5th Floor, Flat No. 8, Teenbatti, Walkeshwar, Mumbai - 400006.). There is a Reliance Tower on top of terrace. The contract of the tower was over in OCtober, but we have not renewed since we know the harmful effects of towers. Despite repeated notices / letters, the tower company has not vacated from our premises. It has been over 6 months now. We would seek your intervention in this matter.

Request you to treat this as urgent.

Thank You.
Diti Parikh

Dear sir,

This is a kind & genuine request to kindly look into this matter at the earliest. We are a residential neighbourhood since generations, from last 15 years there is a mobile tower of reliance which is put up here nest to my house.

We have been experiencing very high radiation in this area. We tried to contact & complain a lot to your area manager but he is not helping us out & argues with us with very bad foul language.

The area is Vasai west near acton, thane Mumbai. I respect your good self to kindly look into this matter at the earliest hope a human touch is appreciate. You company is such a well renowned request some kind support.

We have carried out all the legal paper work form the governing bodies of the area and found out that the tower is illegal with no proper permission from the authorities. the antennas on the tower is increasing day by day and our radiation survey shows a lot of higher frequencies. we have more than 20 cancer cases in the nearby area i have lost my mom please need your kind help & support.

thanking you for your kind support always!

Hi,

My name is Rajesh Joshi and I have taken reliance net connect on 21st January 2011. Since starting am facing the problem, First of all I got this netconnect with 2 offers.

1. As per first offer I was supposed to get a website worth 3000/-Rs.

2. As per the second offer I was supposed to get a Goa holiday voucher (Valid for 1 year + For Couple + Free accommodation for Kid Less than 5 yrs) by Vriti Infocom and I can redeem the package as well.



But starting from day one I have been criticized by reliance people or their representatives. I have taken hardly 15 minutes to pay online. But after that my Life becomes hell. I have given my entire document to the representative. But after 2 days my connection got disconnected. I have called customer care they said they have not received my documents. I have given call to Vriti Infocom repeatedly but everybody there was lease bothered about my inconvenience. Nobody has picked my call for 2 days. Suddenly I got a call from one of the verification executive saying that sir I want to visit your place will you be at home around 2’clock in afternoon. I said am not at home but you can visit there as somebody will entertain you at home. But that guy has not turned back. Neither he has visited nor picked my calls. Anyhow my connection got started. After activation I was supposed to get the both offer given to me but till today nobody has turned up to me for same. Vriti people don’t care about any escalation any complaint. Nobody was ready to even pickup the call.

I have spoken to customer care regarding the same. They said I will get a call within 24hours and requested not to disconnect the connection. But as usual I have not received any call. Then I have again called customer care. Some of the retention department girl said you can have the request number( for cancellation and within 7 days my connection will be disconnected. She said I have to clear the outstanding. She was actually there to make me feeler that I have done a mistake by engaging with reliance. I am having the postpaid mobile connection as well with reliance but now I will disconnect the same. I don’t want to have any relation with reliance who doesn’t care about the wrong commitment given to their customers. Now I wish to inform you all that I want my money back which I have given for this connection. I will not pay any single rupee for this disgusting cheat....

Sir,
I have already complianed to termination of service of data card no.[protected] by letter, but the connection had already disconnected and they want to termination number, therefrom i thought this indicates cheating me because they did disconnect & ask termination number from me. I already paid Rs. 2300/- for three month subscription. but i have used only one month and remaining two month I did not use this connection and informed to reliance network to termination of the network service and request to return my remaining two month extra payment. but till date they did not give any reply in this regard.

Dear Mr. Mittal,

This is with reference to your complaint dated 17th March 2011 posted on web portal consumercomoplaints.in, regarding your request for change of bank, address & redemption under your Folio Number [protected], for Reliance Growth Fund.- Retail Plan- Growth Plan.

Please be advised that we have received your request for redemption along with request for change of bank & address on June 29th 2009. The said request was accompanied along with the duly attested letter issued by ICICI Bank i.e. the banker registered in our records. Accordingly, since, the said request was found to be in order, the units held in your folio were redeemed and proceeds were remitted to the new bank account number, held with ICICI Bank.

Please be assured that due diligence was certainly carried out while processing the requests. We wish to assure our full co-operation in case you require any information or assistance from us.

For any further information or assistance, please contact us on our 24 hours Customer Service Centre[protected]toll free) or[protected]. You can also write to us at [protected]@reliancemutual.com.

Reliance — thief

sir my mobile was out of my pocket before 1 month in Tikamgarh Madhya pradesh India at evening hours in market. Today date is 30/06/2009 at evening 7:30 pm when i was sit in a freind met, i make a call from [protected] to my theft mobile [protected]. then a person who picks that mobile received that. i am trying to talk but he is miss guiding. so pls help me. my Email ID: is [protected]@hotmail.com.

I am using reliance CDMA number [protected] since last 3-4 years.on[protected] my number was terminate without any resion without any notice.i am now in very tourbole my business is complately distrubed.solve my problum.


Sourabh Kumar Sangwan
[protected]

If Anil Ambani's Reliance cannot keep up to it's commitmemts it should not let out the products in the market.
They have made big commitments on Reloiance 3G but it is a total fraud. They are just harrassing the public wealth in fraudulent ways and call themselves business tycoon.

They are not fit to be called businessman .I am totally harassed by their employees/ call centres . They are all total and I have been hurt so badly i can just say curse befall on him.

I am not the only one...ahh! I too have been harassed by RCOM...They charged me fraudlently for data services and to top it they debarred my services without any notice saying that i had exceeded my credit limit. Not to mention the call cemtre employees of RCOM are a bunch of . They just don't understand anything. Thieves!!!

Reliance Broadband — unable to use since its activation

Since the account has been activated, i am unable to use it due to connectivity issues. Customer service is very poor.

sir plese call me and send me your no my usb is not activated

Reliance Broadband+ — broadband not activated after repeated complaints for a week

My broadband + service was inactivated on its own within a month of its purchase and after repeated complains , all went in vain . I am troubled for no fault of mine and made to visit web world for number of times without any fruitful result.i am really stressed as i dont know whom to contact and where to go and what to do?

Hi,
After logged complain in consumer forum I have received a call from Reliance end on 18.03.2011 at about 01:30PM.The persons who called me told me the real fact that there is not any network congestion and they think the device has got a problem.So they adviced me to go to nearby ZTE Service centre.At last I relieved a bit after so many calls to them.
I had visited the ZTE Service Centre on 26.03.2011.They received my device and asked me for problem.I told everything what happened.They gave me the job sheet and told me to come next Wednesday i.e Yesterday (30.03.2011).Due to unavoidable circumstances I am not able to go yesterday instead I have gone today.
They gave me a new device with new RSN Number.
Previous RSN Number : RZTCDC[protected]
New RSN Number : RZTCDS[protected]
For checking purpose I casully asked them to connect.But they failed to connect in any mode.They disclose a surprising statement that 9 among 10 comes with this problem.May be Reliance have not activated the Broadband + service or your broadband + service is stopped by Reliance.
They told me to contact customer care.
I think from their end they are clean as the device is new and as I saw many connecting software in their desktop that may be a reason for them not to able to connect.They told me to try in my laptop.If Hybrid mode & High Speed 1X mode is also gave the same problem then come to us.
On returning home I have tried to connect the modem.Again it will connect in "Hybrid" and "High Speed 1X" mode but give error in connecting in "Broadband+" mode.
Exactly at 7 pm today I called to the customer care.The executive introduce himself as "Chandrajeet" and the same thing happened again, "Sir, temporarily in your region there is network congestion...".
And the guy who is talking with me even can't listen to my word.Everytime I am telling that I can able to connect with Broadband+ mode from my laptop with another Realiance Netconnect Broadband + device from same place.
I am completely fade up with this product.
I think there is no other way except withdrawing the connection if it is not solved within a week.Because this hamper my works a lot.
Among 6 month 1 month is completely wasted.

Hi,
This is Rajib having reliance Netconnect broadband + no [protected].
I am facing adjuctly same problem.
My device (zte ac2726) got some problem and not get decteded . The device got replaced by the service centre. after that I am not able to connect the broadband+ mode. the customercare asked me to go to the reliance webworld . Webworld asked me to go to the Service centre. Service centre peoples are telling the device is working fine; call customer care. And Finally Customer care is telling that logged a request. Your problem will be soved withing 2 dats but no response.
I feel these peoples are not organized atall for service but harrashing the customer organizedly.

Hi

This is Mahesh.My reliance datacard no is [protected]

I purchased this connection on 17 April.Since the very first day connection is very slow and frequently getting disconnected.I called so many times to the Relaince customer but they did't provide me the correct resolution of the problem.

Since last one week i am not able to connect my datacard in Broadband plus mode.Though I have selected for goldplan but its not o[censored]se.Simply its wastage of money as i am not able to do any task from this device.Whenever I am calling to Reliance Customer care they are saying that by next two days it will be resolved.

Reliance Netconnect Broadband+ — not able to connect

Sir,

I am using reliance broadband + modem.When i trying to connect it in broadband + mode it shows the message as 'the remot computer did not respond.My area is braodband +coverage area.Please find a solution to my complaint.My datacard number is [protected].My mobile is [protected].

I am also facing same problem from past 5 weeks. I am really fade up with the customer care guys.

whenever i contacted them, they will ask the area where i am using the data card, they will come back and say there a network conjection, takes few days.

My case is:
I am not able to connect in broad band + mode.
when i reported this they asked me to re install the software, i did and no use.
They they come back and said there is network issue. Asked me to try it in different locations. I tired that, result is same.

Meanwhile waht i did is, i tried with my data card, it's working fine at all places. Then i informed to that customer care guys about my observation. Then thaey said it's a device issue, asked me to give my card to service center guys.

I went to service centre guys and they the device has no problems, HSD mode is not activated.

I am not sure about the reliance network modes activation. How come only tow modes (1X and hybrid) are activated except HSD.


Service cetre guys has given a contact number of technical team. When i contacted them regarding the issue, they said they will create a case, so that mumbai technical team will address the issue.

So far, no call from the technical team...


I don't know what to say here...
Reliance is not reliable...
DATA CARD NO: [protected], ZTE device AC 2726.
Bangalore

Satish

GSM SIM — custmer care is very bad.

hello sir,
my mobile no is [protected].
This is very bad company for me .
this company not provide the facility .
tatadocomo customer care is very very very bad.
customer care will be disconnect the call with in 7 mint

Vodafone customer care caption should change to "Happy to Harass".no one will listen to you they only will speak always.if you want the story i had with them i can share.

SIR SOME DAY MANY MISSED CALL AND MANY UNKNOWN MSG IN MY RELIANCE NO SO I REQUEST YOU PLZ DEACTIVATED MY RELIANCE NO MY NO IS [protected] I HOPE YOU UNDERSTAND SIR
THANK YOU

this is sumanth reddy my phone asking restriction code for only reliance sim plz solve my problem ([protected], reliance)(gsm) my current no was [protected]

RELIANCE IS BAKWAS

KOI NAI SERVICE SHURU KARTE HAI AUR PAISA LETI HAI

Reliance Netconnect — Non working of Data card

Dear sir,

I bought a reliance data card from Mr. Sandeep[protected], Mr. Pawan K. Pawar in the month of April 2011 by paying a sum of Rs 4633 as one year advance subscription (Under Ernst and Young Private Limited) corporate plan, however, after 15 days it stopped working and since then it not started at all. I have called the person Mr. Sandeep some 150 times but each time he says It will take some time.

I require you to please look into the matter ASAP.

MDN Number : [protected]
RSN Number : RHWCDD[protected]

Regards,

Mayank Rungta

Reliance India Mobile — Automatic debit of balance

I'm a subscriber of RTL CDMA mobile phone. Though i dont subscribe to the different mobile packages provided by RIL they are debiting my account.first one "News Pack" is subscribed and when i tried to unsubscribe it their server was telling that "you've not subscribed to anything" then I called to Customer care there they also told me you've not subscribed to anything, then after one month news pack is renewed by debiting Rs 30/- per month. In the month of March 09 again one "Khel Khel mein Pack" was subscribed n when i enquired they told me you've subscribed to both news pack and khel khel mein and when i told them to unsubscribe both packs they told me it will be done but they didn't.After one month i.e. in the month of April both packs get renewed. When i reenquired they are not listening.When i asked to give me my Complaint no they are telling we cann't give the Compliant no. and simply hung up the call.this is not only my problem this is happening to many consumers of RIL.I don't know if there is any problem with thier software or intensionally Reliance is debiting the customer's a/c to get profit.

Very unfair . Because I am also suffering from the same. If this will persist reliance will be a great looser because I will through out the connection and many people like me. Thats it.

i want to change my network from reliance prepaid to airtel prepaid my number is [protected]
i submitted my ID proof and address proof on 18 january 2011 along with the unique code and they provided me with new airtel sim card, and told me that it will be activated in 7 working days. its been 14 days now i called up reliance customer care many times they ask me to go to web world for more details. the web world people are not listening to their customers properly. i wnat this problem to be solved. how can you help me ?

I HAVE APPLIED FOR MNP , I HAVE MADE A MESSAGE FROM RELIANCE GSM NUMBER ON 31/05/2011 TO 1900 FOR MNP & I HAVE RECEIVED THE PORTING REQUEST NUMBER - RW389232 & THE CODE IS VALID TILL 15/06/2011 , & ON 06/06/2011 I HAVE APPLIED FOR MNP TO AIRTEL , ON 08/06/2011 , I RECEIVED A MESSAGE FROM 1901 THAT YOUR REQUEST FOR PORTING YOUR MOBILE NUMBER TO AIRTEL HAS BEEN RECEIVED & YOUR APPLICATION IS IN PROCESS , BUT ON 10/06/2011 A CALL COME FROM AIRTEL OFFICE THAT YOUR PORTING IS REJECTED BY RELIANCE , I CAN'NT UNDERSTAND WHY THEY HAVE REJECTED MY PORTING REQUEST , I HAVE CLEARED ALL MY DUES TO RELIANCE ALL BILLED & UNBILLED USAGE , AGAIN ON 10/06/2011 , I HAVE APPLIED FOR THE PORTING TO AIRTEL & THEN I HAVE RECEIVED A MESSAGE FROM 1901 THAT YOUR REQUEST FOR PORTING YOUR MOBILE NUMBER TO AIRTEL HAS BEEN RECEIVED & YOUR APPLICATION IS IN PROCESS.
IT IS THEREFORE REUESTED TO YOU TO LOOK AFTER IT & HELP ME FOR PORTING MY NUMBER TO AIRTEL.
HERE IS MY INFORMATION :-
NAME - NISHANT GARG
MB.NO.- [protected]
EMAIL - [protected]@rediffmail.com
PORTING REQ.NO.- RW389232