Reliance Communications Complaints & Reviews

Reliance Broadband — pending connection of landline

There has been negligence in this broadband service, I got my broadband line connected on 06/12/2009. As per this scheme land line connection is also included with free calls of Rs 75. Mr.Amar installed a old modem and promised to get changed shortly I agreed to it.When I asked him for land line he said that at currently phone is not available in company with in 2 or 3 days he assured me to get the land line connected.Till date it has been over 3 weeks I haven't got my land line connected.I have called him on his mobile personally several times every time he says that he is on the way to my house.I sent number of E - mails to Reliance broadband customer care til date no action is taken nor I got my phone.

deduction of balance without any plan
Hi,
My Rajasthan reliance GSM no. is [protected]from last 2 months Continuously my prepaid balce is dedected with out informing me or without my permission or my call charges around 200 - 250 were deducted from my balance. And again the same thing happened on 12 /03/2011 20 rs were deducted from my balance. On contacting the customer service about the sudden decrease in balance. i myself don’t know that I have took any plan for my mobile service. If any plan is activated on my mobile number please deactivate it. And refund my deducted balance because i hadn't even heard of the pack before. I didn't even receive a confirmation message on my cell regarding the activation of that pack.
It seems this has become a new harassment scheme to fleece out money from the customers through blatant and shamefully corrupt practices or through sheer incompetence and faulty bug-ridden systems.

I hope you will kindly consider my request and arrange refund of the deducted amount from Reliance company, otherwise I compelled to quit the services of Reliance GSM.

Thanks,
Harinishekar

dear sir
i am santosh kumar singh propriter farme of m/s neelam communication japla palamau jharkhand
i have rezination distributership for 5-2010 but not refound my all satelment (security), so i am harbly request for you give me all satelment if dont ignoor

if you ignoor i am depended to kanun ( yadi aap meri aanurodh ko nahi manege to main kanun ki saran me jauga)




pro santosh kumar singhjee
m/s neelam communication japla hussainabad palamau jharkhand
dsa code[protected]
lba code [protected]
e-mel [protected]@rediffmail.com
contect [protected] / [protected]

Reliance phone connection — unwantedly balance deduction

I am using reliance GSM from the last 2 months.
And from 23rd Oct they are repetedly deducing my balance as ringtone charges without informing me.
I filled a complaint. They said they had resolved it but after very recharge balance is automatically deducting.
Please help !

DEAR SIR,

I SENT E-MAIL FOR STOP FLASH SMS ON MY MOBILE & TALK ABOUR IT WITH YOUR SHRI AMIT KHARAT OVER PHONE BUT NO RESPONCE RECEIVED TILL TIME.

I AGAIN REQUEST TO YOU PLEASE STOP FLASH SMS ON MY MOBILE WITHIN 24 HRS OTHERWISE I WILL COMPLENT TO OTHER AUTHORITY

THANKS

DEVI SINGH
[protected]

my card no is [protected] which is not working at the time of shopping your executive ask to us to lodge complaint regarding card. so i requested to you kindly do the needful above related problem

SIR,
MY TEMPORARY CAR NO IS [protected] I HAVE NOT YET RECD MY PERMANENT RELIANCE CARD KINLY SEND IT IMMEDIATELY

SANJEEV KUMAR B-2/55,
YAMUNA VIHAR DELHI-110053
MOB: [protected]

sir, I requested u to issue me a new reliance one card cell [protected]

MY TEMPORARY CAR NO IS [protected] I HAVE NOT YET RECD MY PERMANENT RELIANCE CARD KINLY SEND IT IMMEDIATELY

Data Card — call failing of mobile

To,
The Manager
Customer Care
Here by it is bring to your notice that the mobile function of th DATA CARD has stopped functioning since from the date of installation.The problem has been reported to your local technical person several times and also visited him with the lap top as advised by him.Then the matter has been reported to customer [protected]@*333.The .Complaint NO:67501966 registered by them is still pending to be addressed.Meanwhile I received a message from mobile NO:[protected] on 24/04/2008 that I have to pay charges of Rs5.00 by 10/05/2008.The nature of the charges is not mentioned.Iam unable to make any out goining call because the mobile function stopped since from the date of installation, as such I could not understand how I incurred chages of Rs5/
Plese look into matter on top priority to restore mobile function of the DATA CARD and also reverse the charges of Rs5/
Regards
A Girijasankar
The comlaint is still pending to be addressed.Most inefficient technical personnel.Know nothing and simply try to pass the buck to department to department.

Reliance Netconnect — Pathetic download speed

Sir,
I have been using a reliance netconnect ( Night Unlimited @ 256 KBPS ) for almost 1 year. But in this plan i hardly get around 4 kbps download speed and very rarely it goes upto 5 or 6 kbps. My repeated visits to the reliance worlds have been useless and all they have done is repeatedly install and uninstall the net booster. When i had taken the connection i was promised around a minimum of 20kbps download speed. I would thereby like to know why i am not getting what i had been promised for, and if its the netconnect's fault then how i can get something of at least 16 to 17 kbps dwnload speed.

Thanks and Regards
Sandipan Bhowmik
[protected]
Reliance netconnect number -[protected]

i am also using rconnect. my instalation cd is broken.my sys is formet now i instaled rconnect.i need cd .pls tale the side id

well i purchased reliance usb internet...but the speed of the net is too slow and the downloading speed is even worse...is there a way through which i could improve it.

Reliance Netconnect Broadband+ — Regarding Internet Speed issue

Hi,
I took the Reliance Broadband net connection (3.1 Mbps) having plan Rs 1049 per month.Unfortunately most of the time the internet speed is below 500 Kbps due to that the purpose of taking internet connection is not fulfilling.I talk to one of the Reliance Communication center and according to them the infrastructure is not capable of handling high number of customer at the pick time.
Initially Reliance communication took Rs 3500 for the wireless USB device.Right now I want to surrender the connection and want my money back. Please suggest me the right way to proceed the same.

Thanks,
Nishikant

yes, same thing is happening with me, executive told me that i will get anyhow speed of 1-2 mbps but m getting speed as per speed test is download speed 0.12 mbps upload speed 0.05 mbps
i chatted with reliance guys, they just send me some stupid drafted email about disconnecton and slow speed which are no help, it says to uninstall and reinstall reliance software and test it on other machine if any. here is the chat:

my internet speed is slow since i purchased it, its going to 1 month now, please help!!!. I am frustrated at the moment. also it disconnects automatically and signals goes down itself



You are now chatting with shailendra
(15:38) Vishal: hi
(15:38) shailendra: Good Evening, ! This is Shailendra from Reliance NetConnect Live Chat Helpdesk.
(15:39) shailendra: If I understand you correctly, you are facing slow speed issue, am I correct?
(15:39) Vishal: hello.
(15:39) Vishal: yes
(15:39) shailendra: I will certainly assist you with that. May I know your ten-digit data card number?
(15:39) Vishal: sure, it is [protected]
(15:39) shailendra: Thank you for providing the details.
(15:39) Vishal: please help me now
(15:39) shailendra: I will certainly assist you with that.
(15:40) Vishal: my broadband connection speed is slow since i have purchased it
(15:40) shailendra: May i know the speed you are getting?
(15:40) Vishal: presently m usig same connection to contact u and it is still dsiconnecting autmatically and signals going down
(15:41) shailendra: May i know the network mode you have selected?
(15:41) Vishal: .45 kb/sec
(15:41) shailendra: Okay.
(15:41) Vishal: broadband+
(15:41) Vishal: do u want me to run any speedtest
(15:41) Vishal: do you have any website where i can run speed test
(15:42) shailendra: May i know the user id and password entered by you in reliance net connect dialer?
(15:42) Vishal: i have called you guys before
(15:42) Vishal: its the same data card number
(15:42) shailendra: Okay.
(15:43) shailendra: May i know the location you are facing the problem?
(15:43) Vishal: shailendra, if i use wrong username and password, will i be able to start connection=
(15:43) Vishal: u tell ?!!!
(15:43) Vishal: am located at faridabad
(15:43) Vishal: sector 14
(15:44) Vishal: and dont say that you guys having problem near sector 14 in your tower
(15:44) shailendra: Yes you may be able to connect but you will be disconnect after few minute.
(15:44) shailendra: If you enter the wrong user id and password.
(15:44) shailendra: Okay.
(15:44) Vishal: this i am listening frm you guys since i have purhased it
(15:44) shailendra: May i know the number of signal bar you are getting in broadband+ mode?
(15:45) Vishal: this is not done at all. i have not be been able to use atleast speed of 1 mbps till now
(15:45) shailendra: Okay.
(15:45) Vishal: m paying for upto 3.1 mbps
(15:46) shailendra: May i know the number of signal bar you are getting in broadband+ mode?
(15:46) Vishal: and i should get atleast 1 mbps
(15:46) Vishal: its 4 somtimes 5
(15:46) Vishal: most of the times it is 5
(15:46) shailendra: I apologize for the inconvenience caused to you.
(15:46) shailendra: Okay.
(15:46) Vishal: i dont need your apologies
(15:46) Vishal: i just want resolution
(15:46) shailendra: I understand your concern.
(15:46) shailendra: Could you please give me a few moments for gathering information for you?
(15:47) Vishal: please try to understand my position m using this service first time and this is how facing issues
(15:47) Vishal: sure go ahead
(15:47) shailendra: Thank you.
(15:47) Vishal: ur welcome
(15:49) Vishal: if i use my mobile modem, i am getting more speed than this 3.1 mbps connection
(15:49) shailendra: Thank you for being on line.
(15:49) Vishal: welcome
(15:50) shailendra: If I understand you correctly, you are able to connect but after few moment you are disconnected, am I correct?
(15:50) Vishal: yes signals goes down automatically and speed it slow everytime, i am just asking to get speed atleast 1 mbps
(15:51) shailendra: Please reconfirm me your email id?
(15:51) Vishal: [protected]@yahoo.com


download speed 0.12 mbps upload speed 0.05 mbps

You are now chatting with shailendra
(15:38) Vishal: hi
(15:38) shailendra: Good Evening, ! This is Shailendra from Reliance NetConnect Live Chat Helpdesk.
(15:39) shailendra: If I understand you correctly, you are facing slow speed issue, am I correct?
(15:39) Vishal: hello.
(15:39) Vishal: yes
(15:39) shailendra: I will certainly assist you with that. May I know your ten-digit data card number?
(15:39) Vishal: sure, it is [protected]
(15:39) shailendra: Thank you for providing the details.
(15:39) Vishal: please help me now
(15:39) shailendra: I will certainly assist you with that.
(15:40) Vishal: my broadband connection speed is slow since i have purchased it
(15:40) shailendra: May i know the speed you are getting?
(15:40) Vishal: presently m usig same connection to contact u and it is still dsiconnecting autmatically and signals going down
(15:41) shailendra: May i know the network mode you have selected?
(15:41) Vishal: .45 kb/sec
(15:41) shailendra: Okay.
(15:41) Vishal: broadband+
(15:41) Vishal: do u want me to run any speedtest
(15:41) Vishal: do you have any website where i can run speed test
(15:42) shailendra: May i know the user id and password entered by you in reliance net connect dialer?
(15:42) Vishal: i have called you guys before
(15:42) Vishal: its the same data card number
(15:42) shailendra: Okay.
(15:43) shailendra: May i know the location you are facing the problem?
(15:43) Vishal: shailendra, if i use wrong username and password, will i be able to start connection=
(15:43) Vishal: u tell ?!!!
(15:43) Vishal: am located at faridabad
(15:43) Vishal: sector 14
(15:44) Vishal: and dont say that you guys having problem near sector 14 in your tower
(15:44) shailendra: Yes you may be able to connect but you will be disconnect after few minute.
(15:44) shailendra: If you enter the wrong user id and password.
(15:44) shailendra: Okay.
(15:44) Vishal: this i am listening frm you guys since i have purhased it
(15:44) shailendra: May i know the number of signal bar you are getting in broadband+ mode?
(15:45) Vishal: this is not done at all. i have not be been able to use atleast speed of 1 mbps till now
(15:45) shailendra: Okay.
(15:45) Vishal: m paying for upto 3.1 mbps
(15:46) shailendra: May i know the number of signal bar you are getting in broadband+ mode?
(15:46) Vishal: and i should get atleast 1 mbps
(15:46) Vishal: its 4 somtimes 5
(15:46) Vishal: most of the times it is 5
(15:46) shailendra: I apologize for the inconvenience caused to you.
(15:46) shailendra: Okay.
(15:46) Vishal: i dont need your apologies
(15:46) Vishal: i just want resolution
(15:46) shailendra: I understand your concern.
(15:46) shailendra: Could you please give me a few moments for gathering information for you?
(15:47) Vishal: please try to understand my position m using this service first time and this is how facing issues
(15:47) Vishal: sure go ahead
(15:47) shailendra: Thank you.
(15:47) Vishal: ur welcome
(15:49) Vishal: if i use my mobile modem, i am getting more speed than this 3.1 mbps connection
(15:49) shailendra: Thank you for being on line.
(15:49) Vishal: welcome
(15:50) shailendra: If I understand you correctly, you are able to connect but after few moment you are disconnected, am I correct?
(15:50) Vishal: yes signals goes down automatically and speed it slow everytime, i am just asking to get speed atleast 1 mbps
(15:51) shailendra: Please reconfirm me your email id?
(15:51) Vishal: [protected]@yahoo.com
(15:51) shailendra: Okay.
(15:51) Vishal: did you find anything?
(15:52) Vishal: or you still want to probe ?
(15:53) shailendra: Vishal i have send you 2 mails.
(15:53) Vishal: download speed 0.12 mbps upload speed 0.05 mbps
(15:53) Vishal: these are speedtest.net test details
(15:53) Vishal: see how slow speed m getting
(15:53) Vishal: okay
(15:53) shailendra: The first one is for the frequent disconnection.
(15:53) Vishal: let me check email
(15:53) Vishal: wait
(15:53) Vishal: let me check it
(15:53) Vishal: be online
(15:53) shailendra: Sure.
(15:54) shailendra: The first one is for the frequent disconnection., and the second one is for slow speed please follow the trouble shooting steps your speed will improve.
(15:56) shailendra: Vishal are you online?
(15:56) Vishal: yes
(15:56) Vishal: cant you waut
(15:56) Vishal: wai
(15:56) Vishal: wait
(15:56) Vishal: i waited for you for 5 minues
(15:56) shailendra: Okay.
(15:57) Vishal: can you wait to let me check emails
(15:57) shailendra: Okay.
(15:57) Vishal: I AM USING YOUR SAME SLOW INTERNET
(15:57) Vishal: WORST SERVICE ANYONE CAN RECEIVED
(15:58) Vishal: U GUYS HAVE JUST GIVEN ME A TALLA
(15:58) Vishal: I KNOW ABOUT IT
(15:58) Vishal: I AM GOING TO COMPLAIN TO RELIANCE COMMUNICATIONS WITH THIS CHAT _

Reliance broadband & fixed Lines — Reg new connection

Hi
We have applied for fixed landline connections & a brodband connections at a prime location in pune since 28th june 2008, after survey they had commited that they will fix the lines within 10 days, we regularly followed up for the same as our business was hamperring a lot due to delay in communication, but there was no responce for some day they even not bothering to pick up our calls as they were ingnoring every time, on 15th july 2008, when our personal contacted Reliance communications they answrerd in simple words that due to some techinical problem they were unable to give the connection.This type of replay is not expected from one of the leading telcom giants.

i had given a request for a new reliance fixed line broadband connection to a salesman. he came and took all the details and Rs 600 in cash .after one week when i contacted him he said that there is some problem for setting the internet.i asked him to return my cash.he said that he would return it in some days.it has been more than 2 months now and he is also not receiving my phone call now.i have also complained reliance coustmer care about this 2 to 3 tmes but they are not taking any action against this.they register the complaint but nothing happens.no one after that from reliance contacts me.
the name and the no of the sales peron is
atif rehman
[protected]
please someone help me.if you have any ideas about it please mail to [protected]@gmail.com and never think of taking he reliance broadband

I had take broadband connection of reliance, the person who sell the net he had not give clear all information, after taking net when first bill came in that they taking 1month rental in advance, that thing the person had not tell me and provide me that plan , than i talk to customer care of reliance, and they told me that you choose that plan , then i complain and give request to terminate my net, they terminate without any call all information . after that i get call from company to pay my bill but that was one type of metal harassment. i talk with them my case going on than they not bother to listen me only saying to pay bill..... today i got call from dehli police station and they told me if you not pay bill they will arrest me, then i talk to advocate of this matter, he told me pay the bill today. now what should i do? plz help me for this.

My Internet connection was disconnected in August 2012 and the technician came and took the router and all cables etc as a confirmation of the
disconnection. Every month I am still receiving the bill (pending) although I had closed the account. It would be better if you check clearly before harassing a customer with such emails in future.

Regards,
Dil Kumar




[protected][protected][protected][protected][protected]
Sir / Madam,

In continuation to earlier communications we hereby bring to your kind notice again, that you have not responded or appear in Lokadalath Court , District Registrar ,1st Floor,New Court Mayo Hall ,Residency Road, Bangalore 560001 , This is the final reminder for you to get settle your issue failing which we are proceeding towards filing a civil case against you . Your case details:
ACCOUNT NUMBER: [protected]
NAME: MR KSHETRIMAYUM DIL KUMAR SINGH
AMOUNT: 3520.25
CASE NUMBER: UM/OSC/1583
NOTICE NUMBER: 263073/2013


For further details call : 080 – 42103136 or 80 – 40342435

Mr. Vinay or Miss Deepika

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Consumer ID :[protected]
Consumer Name : R.Farook

Sir,
As i had lost connection for 10 to 15 days in a month, this was happening for the last 3 months.Everytime, Once the connection lost i will contact customer care they said the connection will come, but for the next time they wont attend the phone call. I dont know why the company giving us false statement. This is first complaint and i dont wont to register another one. Hope u will understand.Thank You.

will comment after the service...

hello sir,
i had taken a broadband connection from reliance on aug 6th..they promised a speed of 1mbps.but to my worst experience speed was just 200 to 400kbps.despite many attempts to reach for help they din respond.i had given a cheque of Rs.1350 to the sales execuitive towards installation and broadband charges.i had no option to report to bank on 10th aug to not to honor the cheque. now i informed the person to take the modem n wiring with but he keeps harassing from that day.. he has not come and collected yet. please help

hai, i am arthi, i have a modem no [protected], i recharged 649 to that modem at 16.05.14, 5pm, i got 4096MB balance, and it offer 1.00am to 8.00am, at that unlimited balance. So i used the Internet in that night (16.05.14). and i checked the balance in next day it reduce to 991MB.so i called to customer care in many times and waited in more than 5 hours, but there is no response, i need my balance or clear explanation .

Hi

I am a Reliance Broadband User ID[protected]
I am fed up of the service provided to me. Even after 15 complaints in last 2 months my problem is not resolved. Its just a wiring issue which Reliance line man told me. I am an user since past 4 years but Reliance does not care for that I Guess. My latest Complaint No[protected]
After losing all hopes I raised a termination request on 5th March
Request No.[protected]
But reliance have not responded yet. I have communicated several times and also contacted the customer care. But nothing has happened. Kindly help me to come out from this issue. I have made the payment for the above mentioned subscriber ID till 1st March 2015 and requested for disconnection of the said connection on 5th March 15.
People here at Jaipur Office are not helping me at all. Namely Mr. Raj Kumar, Mr Saket, Mr Ajay. They never pick customers' call and whennI went to office they didn't allow me to enter. Please take a strict action ASAP.

Thank You

Abhinav

Dear Sir,
i want to say please refund our amount Rs.250/- very soon.

Thanking you.


Regards
Mohit Kumar
[protected]

When your short out our problem. please give me time of this process.

Thanking you,

Regards

Mohit Kumar
[protected]

my number [protected] hsd not working and activation faild please resolve problem

Reliance Broadband+ — No publicity of their billing process

I buyed Reliance broadband([protected]) when they had just launched their plan.Initialy for the first two months it was fine since it was free.But after buying their device, they never intimated me ever, how their billing process was done and how to regularly view it.Even they never publicly stated any where,what was the process to view the daily uasge in MB's.Since no one from Reliance let me know, in the third month they pumped up a huge bill Rs 3500 on me and they disconnected my service until,I paid my bill.So one can reckon what big A..H..s these RCOM fellows are.
After i had come to know about the billing process for the next 3 months my bill was coming within my rental limits.But these A..H..s RCOM fellows changed their billing process suddenly without intimating anybody.I complained about 10 times to their customer care that their newly launched billing process is not working in my lappy but nobody from RCOM ever bothered to rectify my problem..even the worst sort of slangs is not enough for these RCOM people.Finally they punched me a bill of 1365, which at normal times comes to only 935 according to my rental plans.
I complained to them ,that their billing process was not working but they didnt give me any waiver.But still they could not solve my problem as for wat reason their billing process was not working in my laptop.Finally,one of my close friends who is a an expert in solving Laptop problems made their billing process work in my laptop.
These Reliance fellows never provide any after sales service and speak like blade rascals whenever you call up at their call centre, simply like they are illiterate from jungles.
I am very sure that within no time again they will change their billing process and they will not publisize the process or else how can they fool people by giving them hefty bills or else RCOM will get bankrupt like Lehman Brothers.I wish it happens very soon.
Santanu Dutta
mumbai

Reliance Netconnect — not good response from verification boy

hi sir/mam

i get ur reliance net connect before 20 days,,,,,,,,,i had paid all in cash and my 2 months package fees in advance,,,,,,,,,,,,,,,,,,,,,,my card number is [protected],,,,,,,,,bt my service is terminate in five days,,,,,,,without any phone call and any intimation ,,,,,,,,,,,sir when i reach ur office the counter staff check my number in system and told me that the verification is field,,,,,,,he dont knw why? so i request you to see my problem and please make way

thanx
wahid
[protected]

Reliance Data Card is one of worse internet solution .

[protected]

think 100 time before buy R Data Card

not recommended at all

Hi,

M self Janardhan, I purchased Reliance Netconnect+ last week and same as been activated after 3 days its suddenly deactivated and contacted the person who sold the device and confirmed that due to verification issue it's deactivated. I have given all required documents initial only and they said everything is fine, with out coming to my place and verifying how can they put verification failed from last three days i am not able to connect the internet.

I spoke to Customer care (Rani) and asking me to resubmit all proof again. I don't understand why i need to resubmit? and she can't do anything from her end and response was really bad. So many calls made to reliance care ... all the people hardly know about the process and always irritating with many questions and no useful info from them.

I spoke the manager (Rajendra mob # [protected]) in pune and he accepted that its fault from verification department and currently he is not able to help me. I really don't understand the problem what happen... its look like i mad a big mistake by choosing RELIANCE NETCONNECT...

I have important office work to do but not ble to finish, which is going to effect my client SLA and i don't have reason to explain to them its very silly to say my net is not working. I am going to request my company HR team not to allow any RELIANCE Department to enter in our Campos due to very very poor service.

By sending this email at least i get any good response to fix my issue ASAP or the same story will be repeat? I have to see...

My reliance netconnect data # [protected]. Request you to take action.

Regards,
Janardhan
mob # [protected]

reliance / reliance netconnect — service not working and no satisfactory explanation despite repeated requests

i have obtained a reliance data card for internet connection on 15-march -2010from reliance world bathinda , but on 23rd of march , the outgoing call is barred. on asking the dealer it was said that they filled some wrong information at their end and within 1 hour it will be rectified and service will be restarted. i waited for long and after repeated calls , my service was not reinstated. i was further asked to wait for a day. but my service was not started even next day . i kept on asking but i was given excuses like , we have sent the information , or we have completed the form and we have mailed to head office it will be started ... like that , but till date it is not working .
finally i asked that you tell me whom should i contact or what sholud i do , but they said you do what ever you can do ... we dont know "jo hota hai kar lo hame nahi pata ". i asked for a complaint number but they refused to give any number .
my relaiance data card number is [protected].
i talked to all persons mr amrit , miss sangeeta and 2-3 females did even tell ... they spoke 2 me very rudely that has disturbed my full days. i am a dentist by profession and i m suffering because of their negligence.

dr sab is really distubed ... 10 din ho gaye .. neither they give any reply nor they restarted their service ... india hai ... koi kisi ka kuch nahi bigad sakta ... this is indian attitude and attitude of companies towards the consumers ... goverment should see for it .

sir i have reliance net connected.
modal-ec 121
passwors-[protected]
company-birla sun life insurance
author- sarvesh sahai.
my complaint is my data card is so slow and speed is very down .and do not open my google page please help me and gave my net speed high.

reliance/ reliance netconnect — conection close after 8 days of purchase

I Have purchased reliance net connect by name JITENDRA MISTRY on 16th of feb , 2011 from Reliance World, Opp Akbar alle, Fort, Mumbai..

My reliance postpaid invoice connection number: [protected]
date: 16/02/2011.
customer name: jitendra mistry
description of good: MODEMHSBZTEA2736POSTPAID
RSN/ESN NUMBER: RZTCDC[protected]
SALES PERSON NAME: NITIN GUJARAL (CONTACT NO: [protected])

They have closed my connection because of the address verification and they are not giving answers after thay have closed the connection and proper reply was not come. I have given borivali address and some how on the day of verification of address there was nobody at the home so they closed my connection. though I have given my all the proper document they did not replying well and still connection is closed. The contact person switched off his mobile phone so i couldn't contact him. when i contact him i told about this problem, i also told him that if you are not replying me properly i go for CONSUMER FORUM. but no serious action taken by him yet. now a days totaly 1 month is about to complete but still my connection is not running.


My Details
Ankita Mistry
Care Off - Jitendra Mistry
A2/9 Jai punit nagar,
S.V.road, borivali (west). 400 092
contact number: [protected]

GOOD AND QUICK RESPONSE BUT AFTER GIVING MY DETAILS I EXPECT MORE QUICK RESPONSE FROM U.

I have been cheated by the Relaince broad band for 3500/- and denied for connection due to negative address verification. I don't know if their system would take more than a month for address verification. I have paid 3500/- for 4 months advanced connection. they eat more than one month for negative address verification even I have submitted genie documents. when I call to the customer care they reply irrelevant replies that they need 5 days to process/ 2 days to process/ 3 hrs to process. finally after 5 days/2 days/3 hrs .. nothing is going to happen except log fresh request. this kind of drama is going on in Indian Market. No body care about customers. God save these customers like me. This kind of fraud is going on . My sincire request to every one to away from such fraud companies.

Haribabu Chunchu
[protected]@yahoo.com

Reliance GSM — about document

sir,
my cdma phone no is-[protected]
i submit document in your retail shop ago one week for reliance gsm card but not given reliance card or document.i think my document is missuse by your retailer. so pls kindly inform me about this problem.

Dear all reliance users,
Reliance deducting money from my accounts every month through various service packs which i never activated and when i complain to customer care they always said it is activated by you with out any proof and also their behaviour and attitude is pathetic...My no is [protected]..
I am working in IT firm and asked all IT giemts to stop using Reliance service..

This is my personal advice to all Reliance users ..not to use reliance service ...


Thank You.

I have buy a sim in Reliance(GSM), yesterday discoloration in my sim .So i have many problem.
please check my number -[protected]
My Second number is 81000253.please ...

This is to inform you that I Ganga Prasad Rai resident of Pachak, east Sikkim, Gangtok, would like to mention regarding that I had been using GSM Bengal Circle Reliance Sim number [protected] but I have lost my cellphone C6-01 five months back along with sim card. I've applied same no. in Gangtok reliance office 4 months before but till now i have not got any information. I mean to say that that no is very important for me because i have given that number to my important document like Banking purpose and in my resume too. So here again I would like to request you to kindly take me as important as soon as possible.

respected sir,
my no is [protected]. i had requested for mnp services to transfer my no. from reliance cdma to airtel gsm i have filled the necessary documents but there is no reply from there . isent the request on 23 march 2011 . my porting request no is. RR159819. kindly see into the matter and resolve it as soon as possible. both the customer care representatives are not responding properly.

thank you
sushil jain
[protected]@gmail.com

resp sir,
I lodged a complaints against RCOM limited regarding mobile number portability on Sunday. I got a call from the company([protected]) on Monday 7th march 2011 and now there is no response for it and the problem is not resolved.
the message I sent to them is written below this message. kindly see into into matter and resolve the problem as shortly as possible.

thank you
Sushil Jain
[protected]
[protected]

sir my name is giraj dhakad, i have use in smart no is [protected] my problam is sms 1p.pack, i was recharge in 39 sms pack in deat 07-03-11 but next day smart dedach in 9 rs bal, in my acount, after then i am calling in your's costumer Care but no good respons in there so plz solab my problam

yours costumer care is not working

girrj dhakad

sir my name is girrj, i have use in smart no is [protected] my problam is gprs setting, relted your costumer care is not sent to gprs setting so plz send gprs setting in my no [protected] and modal no. is nokia 5610 xpressmusice

[protected]
[protected]

[protected]@gmail.com

Reliance Message
4 days ago by RCOMcare [send email]
Hi Nagula,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.[protected]@relianceada.com.

Regards,

RCOMcare

Not Sove my Reliance (Not Working MY Reliance Number & Not Chenge CDMA to GSM) of MNP
Please solve my problem
early as possible