[Resolved]  Reliance Communications — Customer Care & SMS Services

Address:Mumbai Suburban, Maharashtra

I am using reliance CDMA sim card & my SMS pack is auto renewed but now i am unable to use SMS service, so i called to reliance customer care, launched complain with request no.[protected] & they told me that your service will be activated within 24 hours, after 24 hours again i called to customer care, i asked how much time it will taek so they told that few hours, but now its 4 days, now i am calling to costumer care but my call is put on computer instruction mode & call is being cut after completion of instruction.
my no. is [protected],
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Aug 13, 2020
Complaint marked as Resolved 
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Reliance Mobiles — Services

Dear Sir / Madam,

I am the user of Reliance Mobiles, I am having the complaint related to the services of Reliance Mobiles.
I would like to inform you that earlier Reliance were providing the free calling service to their GSM mobiles users when they launched the GSM service in Delhi & NCR. Suddenly they stop to provide these kinds of services without any intimation to their users.

I want Reliance should have to start these kinds of services to their user because I switched from TATA Indicom to Reliance just to avail the service of free calling in Reliance GSM, Now if they discontinued the benefit than there is not use to continue with Reliance.
Reliance has just bound the customers after lunching the one time free calling service through this they make us fool and it really difficult to change the number again and again.

I request you to kindly take the necessary action against Reliance Mobiles and tell them to start the free calling services again for their GSM users, they are already providing the free calling services to their CDMA users I just want to understand if they providing the free calling services to their CDMA users than why don’t they are not providing the same service for their GSM users.

Thanks & Regards,

Asif Ali

Reliance Mobiles — Money thefting

stop money thefting from customer's a/c.
you are know nobody goes court for 2/-, 5/- or 25/- and 30/- so you theft money from your customer a/c

Santosh Kumar

Reliance Mobile — Customer Services

Dear Sir,

1. I Susheel Kumar S/o Mr. Karan Singh. It is very disgusting to you inform you that my balance has been continuously diducted ([protected]) for more than 3 months...

2. I have been regularly complaining against this issu to Relaince Customer Care but there is no action taken against this problem.

Please do a favourable action as soon as possible.

Regards
Susheel Kumar

Reliance — customer care sms

Dear sir,

Sir i am receiving huge SMS daily from reliance costumer care on my mobile no - [protected].
Please help to stop this permanently. My DND service is active but still I receive a lot of spam SMS from the above. I've logged a complaint to my service provider but still not happening. It's really very very much disturbing to receive 15 - 20 sms daily while on the work when I've never subscribed to any stock market and not investing anything there.

So, you are requested again to please check with your end and also please not I don't want to this type of nonsense sms on my number.

mukesh kumar rao
[protected]
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care
thank you so much

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