[Resolved] Reliance Communications — deducting prepaid money arbitraryly

shishirm

Address:

Bangalore, Karnataka

This is too scary.
Reliance started deducting money from my prepaid account for gprs access arbitrarily. I enabled gprs previously by paying Rs 125 each month when I needed. This month, I did not recharge gprs. But they already theft Rs 260/- out of my Rs 300 recharge one week back based on what calculation only god knows. Their number *333 does not even allow me to talk to a customer care. That line instead say I am not eligible to talk to customer care.

I hate reliance. I will never take their another service.

Please help.

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Aug 7, 2021

Complaint marked as Resolved

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Comments

saurabh kumar

from Kolkata, West Bengal

Reliance — gprs,money

sir ;

imhave complain to reliance on 11th september but till now they have not solve my problem the time tag of 3 days failed but today also they says it is is in solving prtosses [protected]

Arif Wali

Reliance cellphone — deducting money from my prepaid account

I have never requested any services from Reliance and they have been deducting money on account of monthly subscription for caller tunes. This has been happening for last so many months.

Upon calling their call center, the persons are very rude and unhelpful. No one is answering to my plights, imagine the money they are earning by fleecing unsuspecting consumers.

Kindly get my money refunded.

My cell number is [protected]

Pradeepkumar

from Bengaluru, Karnataka

Reliance — Deducting money from my account

Hi,
I asked the Reliance customer care to cut the caller tune for my number, and i recived a conformation msg also for that. Still they are Deducting the amont from my account. I don't need tat just cut it down. This is a big headache for me.

shishirm

Please let me know any of that hell organizations customer care number which do not say that I am not eligible to talk to customer care.

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare