Comments
BOSKEY CHAMRIA
[protected]
I recharged my cell online, but first it showed that ur process has been declined and i did'nt even recvd the messg. so i recharged again aftre 10 min. at that time my both the transaction got done. on asking the customer care they said we cant help u. ur first request was pending. i said that u should have showed me that ur transaction is pendin but ur system showed that ur transaction has been declined. i even have a mail showing that my transaction has been cancelled. even then they charged twice.
[protected]
I recharged my cell online, but first it showed that ur process has been declined and i did'nt even recvd the messg. so i recharged again aftre 10 min. at that time my both the transaction got done. on asking the customer care they said we cant help u. ur first request was pending. i said that u should have showed me that ur transaction is pendin but ur system showed that ur transaction has been declined. i even have a mail showing that my transaction has been cancelled. even then they charged twice.
Dear Customer,
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.
Regards,
RCOMcare
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.
Regards,
RCOMcare
I am using a Reliance Prepaid SIM card and my phone number is +91 [protected]. These telecommunication companies have the undue rights to deduct money from customer account without any authentication from customers and there is no transparency here.
I have not subscribed to any caller tunes. But I was deducted 30 INR / Month for 3 months without intimating me. After I came to know about these deductions, I complained about this and asked them to deactivate these stuffs. But in spite of my complaint, the caller tune is still active and they continue to deduct money from my account. When I attempt speak to the customer care executives, they never answer my calls even after spending hours together with IVR. I am highly disappointed by this. It is so ridiculous that such actions of these operators has no ombudsman or any proper consumer grievance addressal systems.
I have not subscribed to any caller tunes. But I was deducted 30 INR / Month for 3 months without intimating me. After I came to know about these deductions, I complained about this and asked them to deactivate these stuffs. But in spite of my complaint, the caller tune is still active and they continue to deduct money from my account. When I attempt speak to the customer care executives, they never answer my calls even after spending hours together with IVR. I am highly disappointed by this. It is so ridiculous that such actions of these operators has no ombudsman or any proper consumer grievance addressal systems.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare