Reliance Communications Complaints & Reviews

I have Reliance broadband connection, connection number[protected] and 1 MBPS plan - almost i am using 3 years on-wards.

In Bangalore area cable cut issue happens on 14July2013 to 04Aug2013 (Problem 100% resolved on 08Aug2013) (they said due to permission issue not able to resolve quickly when ever i will call to Customer care and Applet department), but billing team considered only 3-5 days for wavering the bill (from 23July...

I HAD not deactivated my sms pack or not raised any requesy for deactivation but still the sms pack had been deactivated and sms charges was shown on my bill but accordingly if they do not deactivate the service from their side bill will not been raised

the fault is at reliance end and when i came to know that sms pack is not active in my number i request for the same on the date of...

VAS 'Altruist Subscription' was automatically activated on my phone ([protected]) at 1.26 pm on Friday 9 August. I was charged Rs 49.00 for this. There is no explanation about how this was activated, and the customer care agent was unable to refund the charges.

The full transcript of my call is below:


You are now chatting with sheetal
(15:12) sheetal: Good Afternoon! Bhaskar ,let me confirm...

HI
I want to registrer a complaint agianst reliance GSM service provider on 08.08.2013 they activate some kind of VAS(value added service) on my mobile @ 23:40hrs & after that i was received a message that rs.5 has been deducted from your acccount for that unknown service On 09.08.2013 I was register a complaint regarding that on R Customer care & they sort out this problem & refund that partiular amount. After 2hrs on...

Respected Sir,

On 7/08/2013 at 19:21:16 I recharged my reliance number [protected] with online recharge payment of Rs.18 from reliance official website. After I made the transaction from my SBI VISA debit card I got a conformation message on the website with the following details:


Receipt no: AMIR40194715
Customer name: IMAN MONDAL
Transaction number: 44665601
Authorization code:...

yesterday i recharged for 50 rupees.. but now balance is 30 only..
already i had 15 rupees in my main balance before i recharge..
i have promo 2 balance 40 rupees so how did my main balance was reduced..
i called to customer care at 5 but still now i didn't get a proper answer..
last called i waited for more than 10 mins but finally they cut my call
without a proper reason.. today i call them for more...

unwanted reduction from my main balance due to some VAS which is activated by company itself without my permission and i am facing this problem from past 2-3 months. and when i called them to told them about this they refunded only 10 rupees but from my account 20 rupees has been deducted
so please see this problem as soon as possible....

Hi,
I was using reliance connection 1 n half yr before, discontinued coz of poor network and service. They had billed be 1200Rs for the service which I did not use it, now they have filed case against me for non-payment of 1200Rs and I am getting calls from a person who states himself to be a Lawyer (details below), Why should I pay for pathetic service which I have not used it. It's a mental torture, he is calling and using abusive...

I am a subscriber of Reliance broadband and landline service from the past 2 years. Recently, I wanted to change my plan from Rs.549 combo plan to Rs.699 plan. But just to get to talk to an executive it takes about 3-4 mins because of the Interactive voice response system.

After you finally hear a real human voice, you have to repeat details like customer ID (which was punched in earlier), name, city/place you are calling...

respected sir

we are very old customer. i am doing more time complain on *369 and our complain no is[protected]. i hope reliance is leading company in communications. please take this complain series. our reliance phone no[protected]

Manish Patel
[protected]...

THIS IS IN REFERENCE TO FIXED WIRELESS LANDLINE NO: [protected].
ON TAKING THE CONNECTION ALL REQUIRED DOCUMENTS WERE SUBMITTED OF A PVT. LTD. COMPANY, AS THE PHONE IS TAKEN IN THE COMPANY'S NAME.
FORM 18, WAS ALSO SUBMITTED AS THE THERE WAS A CHANGE IN THE ADDRESS.
BUT THE CONNECTION WAS TERMINATED, AS THE RELIANCE PERSONNEL, WENT TO VERIFY AT THE OLD ADDRESS, AND DID NOT SCRUTINISE THE DOCUMENTS SUBMITTED TO THEM.br...

CEO, Reliance Communications

It bring me great agony at the hands of some of your collections agency who are calling me without establishing facts & threatening to pay amount which is not due form my end.

I had a mobile data card which i lost almost an year back (# [protected]). I called up Reliance customer care on 12th July 2012 at 2:15 PM & reported the same to the person by the name of Saraswati &...

I purchased reliance broadband connection 6 month before. My customer id is[protected]. I am facing disconnection of service every week and its getting 7 to 8 days to be resolved.I get the error like 'Local area connection doesn't have valid ip configuration'.

Every time i register the complaint the cycle goes as,Customer care(24 hrs)-> no resolution-> Supervisor(24 hrs)-> no resolution->Appellate...

I had a 3 G data connection with reliance which I was paying for regularly until February 2013. Connection No. [protected]. I was using it for officials of my company. I had sent an email for disconnection on 28 Feb 2013 and then on 6 April 2013 to close this connection. Somebody used this connection in my company from 9 April to 29 April 2013. I was charged for this usage plus the rental for complete month of March. My question is why...

Sir This is santosh

my complain is, Reliance Company cheated me last 5 months by providing wrong information on their website that is: they are showing the spl Recharge 197 validity is 30 day but they provide only 28 days

and for special recharge 13 the website information is of 30 days of validity but after recharge they provide 14 days...

Dear Sir,

My Reliance landline number 30127557 is dead since last 1 month. I registered a complain regarding the issue to customer care but there was no reply from their side any time nor the problem got resolved. I tried contacting them 4-5 times after registering the complain but it was all in vain. Till date my phone is not working. These are the reference number that I received when I contacted them. Reliance=[protected],...

Dear Sir,
Myself sunil vishwakarma and i have worked with Reliance communication Raipur C.G. 492001 as senior BDE. i have joind 21 march 2013 and regined 26 april 2013 and submit all document related to salary after some days to the corporate branch (HR mr Amit Das) but till now after passing 3 months i am not getting my salary. and my boss mr. NITIN JAIN also said i cant help about this matter. he don't want to pay my salary....

I got this mail from an unknown person who claims to be a legal advisor and working for Reliance. He claims to have filed a legal notice against me for non payment of dues.I disconnected my internet services somewhere in april 2010 and i had not payed the last bill and the late fees was charged. I called him up for further inspection. He said i have to come to Delhi since the case is registered in Delhi by the company, whereas i stay in Mumbai...

i have reliance prepaid number [protected], i had tried many time to talk with customer care but they never pick my phone. I cant not under stand why they charged extra amount from me. every time when i pay they charge maximum amount without any resions, no body clear me about the same....

I have reliance broadband internet connection with user id[protected] which is not working from July 20 2013. I have repeatedly logged five complaints in reliance customer care because they closed each complaint without informing us. The complaint numbers are 24 July[protected], 22 July[protected], 22 July[protected], 21 July [protected]. And the last complaint number is 26 July[protected] which is still alive. When I call reliance customer...