Reliance Communications Complaints & Reviews

Reliance Communications — Non payment of dues

Please refer to your letter dated 4th January, 2008 about the termination of Reliance Landline connection Telephone no. [protected]. I have been complaning ever since.I have even emailed your customer care but did not receive any response till date.
You have sent me a refund cheque of Rs. 106.87/-, but did not explain the calculation thereof. I have paid all my dues up to date. As on 24th November, 2007 my outstanding amount was Rs. 538/-, and after adjusting my security deposit of Rs.1, 000/- the refund should come to Rs.462/-..

Please send me the calculation & working immediately of how you have arrived at Rs.106.87/- & oblige.Awaiting your reply

Reliance India Mobile — refund not received.

I disconnected reliance service ([protected]) in july/aug 2008 till date I have not received any refund Advance monthly rent Rs. 199/- & Refundable deposite Rs. 250/-) from company.

sir
i am rajeev singh a was taken etop of 299 in reliance GSM on 12jun at 6.45 pm retailer talk to customer care and decided it will be free call in STD on 24 hours in reliance cell that is wrong information given by customer care it is free from lokal reliance cell .


please my complaint receive sir and taken action my cell no [protected] &retailer no given complaint 12june no [protected] customer care is agree it was my falt but a am not provide to any facility

your sincery
rajeev singh

Reliance — Refund of Deposit

Dear Sir,

We had two reliance landline connections numbered,[protected] and[protected]. Initially, we had paid Rs. 1000 as deposit to each connection. They were both WLL prepaid connections and they told they will refund the amount upon termination of the connections. We surrendered the connections to one of the reliance agent (Deepa Electronics, Yelahanka) around 8 months back, we still have not received our money. Upon questioning the agent, he says the company will send the DD directly to the customer within 1 or 2 months, but still we have not got our money back. I don't know whom to complain or consult on this issue. Please help...

Regards,
Jagan
jagan.[protected]@gmail.com

Reliance Communication — deposit refund

sir/madam

i migrate my no. [protected] from postpaid to prepaid. i paid my all due in may but company note migrated after that when they migrate from post paid to prepaid in may-june 2010 till today sep 2011 i dont receive my deposit excess amount. i call to appelete authority Mr. sanjeev ji, he dont pick the call since last 4 days and nodal officer Mr. diwakar sharma also dont talk to customer directly and his staff is very careless about customer they are very roudly talking to customer. I call to nodal officer so many times and email to customer care many many times and call to customer care many many times but no response from the company. if you can something about this metter please do something.

thanks
girish bansal
former agent of reliance life insurance
sri gangangar 335001
[protected]
[protected]

Reliance — deposit refund

Dear Sir / Madam,

I surender my coin phone (No.[protected] last year. till now i didn't receive my deposit. (deposit amount Rs.1,000/-). there is no responce in devakottai office. I many time complaint to the zonal officer but no responce.

so kindly take nessery accotions for my deposit refund.

Regards
S. SORNA PRAKASH
DEVAKOTTAI - 630 302
[protected]

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Sir,
I had surrendered my post paid reliance hello number [protected] in February 2013. I received confirmation of that and I had paid the bill fully. The online bill now shows my credit balance Rs.882/-, the refund of which I have not yet received. Please try to refund me the amount. The Bill No. :[protected]/ dt.24-Jun-13 shows my final amount.

JITENDRA AGARWAL
CHORDA BY PASS ROAD, POST OFFICE JAJPUR ROAD
DISTRICT JAJPUR
JAJPURROAD - 755019
ORISSA

Dear Sir,
I am using reliance CDMA pre-paid connection. On[protected] my account balance is bebited Rs. 30 for voice chat subscription renewal. But I have never placed any request for voice chat subscription. They themselves active it and then deduct money for renewal of subscription.
When i asked that when did i place request then they said we do have record of one month only. They don't have previous record.
Please help me in this matter.


Regards
Mukulendra

Reliance Mobile — Reliance Mobile

Reliance Mobile
Location: samey pur, North Delhi, Delhi, India

ashuact on Aug 24, 2011
balance deduction
I am using Reliance Prepaid mobile card. No. is [protected]. The Complain is that my Balance is automatically deducted by Reliance on every recharge And when I called to their customer care executive they are not entertaining me again and again they are ignoring me even i don't know why this is happening then why Reliance is deducting my balance. Please help me in this matter.

With Regards,

Reliance Mobile — deduct my account

sir,
I am Anil Kanta maharana, mobile number [protected]. Today i subscibed a missed call alert service in my mobile. i.e send sms M to 51234 which is tollfree. i send this sms 4 times . then my account is deducted Rs. 3/sms. i.e Rs. 12. and that service was not subscibed. please consider my matter.


Anil Kanta Maharana

[protected]

Reliance — deduction of balance every 4-5 days

Every third or fourth day,reliance deducts 3 3 rupees from my account.
Last week was the limits when they deducted rs 20 directly.
I'm tired of this.
Everytime I have to call up the helpline and tell them for a refund as I have not applied for any services.
Eveytime they argue that you have used our services when I have not as this phone number is used only for messaging purpose for which I have activated an SMS pack.
This is a serious waste of time,energy and money.
There have been a few instances where in I have forced them to refund my money as I have not usedany extra service.
but they have crossed all limits in talking and refunding of mmy money,they don't even talk respectfully.
I want to file a complain against them to refund all the money that has been deducted and also the amounts spent by me every week to talk to the customer executives for no fault of mine.
Also I want a compensation for all the loss of time,as I am a working professional,and every time I called,my time got wasted.
My reliance phone number is [protected] and my alternative number is [protected].

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

relince national plane — bill

My mobile No-[protected] and using relince national plane in which intrnate facilty free With only 100/_ rentel charges and I am using mobile office not airtel live thane also you are biiling me how?

its very wrong with this customer . i[censored] will do this type of job with you will loose your regular customer.

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Reliance Communication — no recharge

I have made payment for recharge of my mobile no. [protected] through net banking vid transaction no.[protected] dated 14/11/2008 ref no. [protected]. through HDFC BANK LTD.
Till date I have not recieved any credit in my mobile account.
Pls credit the same in my mobile.

I recharged my account with 95 Rs on 24 oct 2008, from this rechage according to your information & i got your sms as well on my no [protected]. I would get life time validity but inspite of being recharged i did not get life time validity. I did contact on your custumer care no.*368 but i did not good respons from them. and they gave me only request no.78905241, 79016713, 79082772, 79259800 it all request no i got from your side but i did not get my solution yet, so please solved my problem other wise i gonna take some leagle action against u. i hope u will solve my problem as soon as possible.thank u.

Reliance Broadband — Getting Slow Speed

Hi,
I am paying monthly charges for the speed of 75Kbps. But I not getting that much speed. It was said during installation of Internet connection that I will get 75Kbps downloading speed perfectly because of fibre optics cable but my downloading speed never goes more than 10Kbps.
Please look for this. I have also made a complaint to reliance broadband customer care but yet not get any reply.

Thanks.

actually 75 kbps means 75 kilo bits per sec
and 8 bits = 1 byte
so 75/8 ~ 9.xx
so they are not cheating...

Reliance Broadband — Net Speed

Cheating Customer Care
My reliance broadband connection has never been working properly. Even after one and half month, I did not get sufficient speed as they mentioned(3.1 Mbps).I also tried to log complaint against this issue, they always told me, we set reminder to technical dept.
will solve within 3 days. but nothing happing till now.

Worst class internet service provider

Shut down you service if you are not able take responsibilities for that

z'class service

Broadband — Not getting full bandwidth of my plan

Helllo, we are in the plan of 786Kbps but we are getting only 200kbps.Please look into this as we are iritating with this.

Reliance — NOT GETTING SPEED

SIR,As i bought a new rilance datacard ov interget as per according to their instruction i bought it.as they said dat its speed is upto3.1mbps''but it doesnt work.when i went to customer care office they always said ,it will b ok in few days.plz help me....thank you

RESPECTED SIR

already i have 3 complain for u but not any reply your officer.

so once again i request u pls u told yours authority officer and come our cyber cafe.

and pls solved this problems .

i am waiting for your reply.

COMPLAIN NO :[protected],[protected],[protected]

customer id :[protected]
account no : [protected]

Broadband — speed of broadband

i have a mtnl boardband connection and the speed of broadband is very low downloading speed is only 15kbps i have 599 plan sir please take any action my telephone no is 22919934

Reliance — Invalid Billing

Dear Sir,

This is Murali, from Warangal, Andhra Pradesh. A couple of months back I took a data card connection from Reliance. They charged me Rs 2499/- for modem and 300 for installation fee. The came home and installed the device without giving any further info regarding next bill cycle. I have no idea of those bill cycles too. And regarding the connection, it’s the worst in the entire broadband services in India. Since day 1 there have been many complaints raised by me as of some technical errors. On top of that the Internet Protocol (IP) has also been changing every time I connect.

After 16 days I have received an sms in data card as the bill of Rs 1332.79 to avoid interruption of service on 6/4/'09. The very next day the connection was disconnected. And I received a bill stating 3559/- and another of Rs 500/-. Though the plan includes 80 hrs free usages, those bills showing I have used 156 hrs extra. And the recovery agent is harassing us like anything. They told that there will be a legal notice in this regard. I need justice. I want to fight back. Suggest me what to do.

Thanking you,

Regards,

Murali Mattewada.

I deepak with mobile number [protected] its a corporate connection for viswas, we have free call with in our group then also i have been charge for it can you please sent the bill detail for the month of december 2009.

Reliance Net Connect — Internet Net connect not working

I have purchased a netconnect USB 1 year back and was using it.

It suddenly stopped working, when i connect it says that it is connecting and then says remote computer did not respond and stops.

I want to know what the problem is.

The number is [protected]

My phone number is [protected]

Thanks

Reliance — NET CONNECT NOT WORKING

18 MAY2011I HAVE COMPLAINT ABOUT RELIANCE 3G NETCONNECT

THEY FIXED THE PROBLEM ON 23 MAY 2011 from there side

TODAY IS 26 MAY 2011 AGAIN SAME PROBLEM STARTED.

WHAT TO DO .. CUSTOMER CARE IS VERY USELESS THEY DON'T UNDERSTAND THE PROBLEM.

THEY ALWAYS SAY INSTALL AND UN-STALL DEVICE.

I NEED MY MONEY BACK , I REALLY DON'T WANT TO USE RELIANCE SERVICE ANY MORE....I DON'T WANT TO CALL CUSTOMER CARE EVERY WEEK...........

NETCONNECT NUMBER [protected]

Reliance — net and phone not working

my name is Ajeetabh Kumar.l live in 4/78 b'block,near dana pani,malviya nagar,jaipur.
i m user of reliance broadband service.last 10days my phone and my net isn't working.i ve complained.but no response from company.so please help me.my A/C no. is [protected].

Ajeetabh Kumar
78 B'BLOCK,SECTOR 4
MALVIYA NAGAR
JAIPUR (RAJASTHAN)

net connection — INTERNET

I had paid money of rs2300/ for 6 months in advance my A/c no is 204706. My beam net is not working since last 2 weeks. Customer care is not lifting the phone (it is giving busy message today I had tried form morning to till 12noon) the person to whom I am calling is beam service person he is also not lifting the phone His No is [protected].Office also had been shifted from chandanagar . there is Know intimation.also.

I want to lodge this complaint against them .Still if there is no action I will put in consumer court.


My user name is [protected]@gmail.com.

There is no customer satisfaction from your side.

Appreciate if you would solve this at earliest date .

My mobile no is [protected].

RELIANCE INTERNET — not working since 5 days

Respected Sir/Madam

we are from anukul engg. & construction and our internet is not working and we have send a complaint on reliance helpline, still they are not doing anything. our land line no. is [protected]

our relaince complaint no is[protected], [protected]

plz do the need full and help us

thanking you

yours faithfully

anukul Engg. & onstruction

Reliance — Netconnect not working

I have purchased my netconnect from Agra Sunjay Place Web World in the month of Nov-11 and after 6-7 days o[censored]sage they shut down my device with reason of not proper address proof. I have submitted my documents 2 more times but nothing fruitful being answered in against to it they are now asking for more money to start my services and asked me to forget my Rs. 2500. I do not find any proper reason neither hope to get my services started as neither call center people are helping neither reliance web world. Everone is asking me to pay more money, neither the people at reliance web world are answering in good manner they keep on saying do not come today come tomorrow. I was thinking that this device would work good but it is worse beyond my imagination with such services, I was previously using Tata Photon and didn't found any problem in using this device but it was not working in Agra so I purchased this device. Name: Kumar Sambhav. Ph. No. [protected] Netconnect No. [protected]. E-mail id: km.[protected]@gmail.com

Reliance Communications — Helpline Never Works

Dear All

I wish to share my experience in calling Reliance Helpline and can conclude that they have the most hopeless helplines in the country.


Have anyone of you ever called on the the toll free number ?

Have anyone of you ever tried to call from a BSNL line to 30333333 ?

Have anyone of you ever tried to call from a Vodafone line to[protected] ? (If you are a post-paid Wireless customer ?)


I propose that you try and check for yourself and respond...

Regards

Sanjib K Guha
[protected]

Global — passport

Dear Sir/Madam,

am applyed for ECNR/PCC[protected] but still i cant;t get any information.i got dubai visa (MY VISA EXPIRE ON FEB FORTH)..how many days it will be take..PCC ECNR is required Dubai or not?please tell me the details ASAP


Regards,

NANNAPANENI DEEPAK
Fill no:HYD-MO 5261310

I was having post paid connection no.[protected] under CDMA which I got converted into GSM in the month of April 2011. Right from the day one, its net work is not properly coming as a result neither the calls come nor I can make any call. I have to switch off the mobile set time and again to bring back the available net work. Whenever any call comes, it gets disconnected or cuts frequently.

This connection in its present status of of no use for me. I would request you to please look into this problem at the earliest.

I Am hopeful for rectification of fault

Broadband — bard service

i am the student of sinhgad college, Lonavala, maharastra, India. here one of the canteen provides food items and the owner of that canteen charge one and sometimes two rupees extra charge for every packed product. like in case of packed milk, he sells that in 11 rs. where as the max. retail price is 9 rs. 30 paise.


so please take a right and lawful step in this matter.
thank you

Dear Sir,

I am a reliance phone consumer. i have three no of reliance ([protected], [protected], [protected]) with my name and i am using all the numbers. i would like to tell u that i have recharged my mobile many times but there is a problem in my connection that they have deduct the amount thereself without any charges or without using R-world.



I have use this no. from 3 years so that i can not change the number.



When i call the customercare execiutive they told me that i had use the facility of R-World and many things. I would like to tell u that i have laptop and 24 hrs free internet service but they told me that i have use the internet on mobile.



So, Please tell me when i will do to solve this problem.



Regards



Amit Kumar

Reliance Broadband — Not not working for 6 days

THIS IS WITH REFERENCE OF ON INTERNET CONNECTION (USERID IS :[protected]WITH RELIANCE...MY NET HAS BEEN DOWN SINCE FRIDAY[protected] AND ALREADY REGISTERED THE COMPLAINT (COMP NO.[protected]. ONE OF YOUR NETWORK GUY VISITED MY PLACE ON SAT AND INFORMED ME THAT SOME OF THE WIRES ARE BROKEN AND WILL BE SORT OUT IN FEW HOURS BUT ITS Sixth DAY GOT OVER AND HE HAS NOT CONTACTED ME AGAIN...

I ALRDAY MAILED TO RELIANCE CHAIRMAN OFFICE MUMBAI, BUT MY PROBLEM IS STILL THERE AS IT IS...

IN RELIANCE NO ONE IS TAKING CARE OF CUSTOMERS COMPLAINTS...


RITESH
[protected]

Reliance Broadband — Broadband connection

Hi Sir,

Reliance has promised me that they will be giving me connection within 1 week and collected Rs. 562 as installation chanrges from me. Since then it has been 1 month and no one responded back. Even when we call they respond back very rudely or disconnect my call. Due to this i was not able to work properly for the past 1 month.

Please take any action against then.

Regards,
Chaithanya Paladugu.

dear sir,

i want one broadband with static ip further detail we send my email id

Broadbend Connection — Payment

Against my above connection, I paid the monthly bill on 02.08.08, though the due date was 12.08.08.A cheque of requisite amount was dropped in the drop box of Central Market of Shipra Suncity, Indirapuram, Ghaziabad on 02.08.08.However it was very disturbing to learn over phone forom your local office about non-receipt the said payment.This needs to be addressed at your end so that a client who is very particular in ensuring timely payments, is not harassed.A word of confirmation from your end is solicited.

Sir I was requested on 23rd august for terminating my broadnet connection and request No. is 74500786.I want to terminate my connection due to Frequent Disconnection.SIR I want to aware you about your employee whose name is Mr. Harish(Mobile No-[protected]), who came at my home and told me that if I gave him a chance then he will provide me good broadnet service.And he promished me that he will solved my problem within 24 hour.And he take my signature on a paper.But after that neither he came nor any other employee.Rightnow my termination request is also cancled.sir my request is that please take action on your these type of employee who cheated your customer.And please Terminate my connection immediately.

reliancebroadband — Disconnection after bill payment

1st Sep'08 being the due date of the payment of our internet bill, the company was good enough to diconnect the internet before 7pm of 1st Sep'08 itself. It was equally good to say that we did delayed payment and hence the connection would be given back only after 24 hours of the payment only.

My phone no. is 30529109. this phone had a series of problem for 29th june 2008 onwards. I have regsitered atleast 5-6 complaints in a span of 1month. I get a complaint no., the problem get solved in a day on two . But in again in 2-3 days the line is down. I have stopped calling now as i am totally fedup. I have informed the agent that i will not make any payment until i am satisfied with the services. Prior to this the modem was not working and it got replaced . Now when i am asking them to close the account they are asking me to pay last 3 months payment. How can the payment be made when the service is not provided and connectivity issue has be not resolved

Hi

Me also had same problem some kinda of Modem, was not working. Since 25 january 2009 i dont have net. every time we call up them, they give one complaint no...every day they say we are sending our engineer, nobody is coming.
My recent complaint no. is 89445857 Account ID is[protected]
you can imagine, they are making fool since one month. I mailed them also three or four times but NO ACTION.

They are liars and dont give any attention to their customers.

I dont know when i will use net or i have to change my broadband provider.

Reliance Broadband Connection — Requested Termination of Service

I have requested the termination of Reliance Broadband Service by calling to Customer Care on 24/02/2009. They told me that our representative come to your place and get back the modems and all.
But till now on 4/03/2009 no one had come to my place. My Subscriber Id no. is[protected] for Reliance Broadband

HAI I HAVE TAKEN THE RELAINCE BOARDBAND CONNECTION HE SAID ME ONE OF THE PLAIN AND HE GAVE ME OTHER PLAIN I HAD COMPLAINED A NUMBER OF TIMES BUT THER R NOT TAKING ACTION I THOUGHT THAT RELAINCE IS VOREST IN SERVICES MINEUSER ID NO:[protected]

Reliance Broadband Connection — Reliance broadband connection - shifting charges

I am well aware that reliance will charge 500 rupees for shifting broadband connection from one location to another location. So I decided to terminate the connection and informed the call center to terminate my connection. After few days a call came from reliance customer care (mumbai) asking if I am willing to continue with the connection if 500 will be waived off for shifting the connection. I told OK if no charges will be applied. But in my next month bill they charged the shifting charges. When I called call center they are telling that wrong information was provided to me and they cannot to do anything, I need to pay those charges.

I Agree with Mr. Venkatesh Reddy Arumalla.Exactly (word to word) similar situation has been occurred with me.

My Account no. is [protected] on the name of Hardik Sindhav.

Some of the Person (I dont remember his name) told me that we wont charge Rs. 500 for location change and the amount will be waived but the 500 Amount appeared in my next months bill. This is mere dishonesty and style on making money.i called them several times and launched a complaint. in return they didnt call me back and i recieved next months bill.even though i myself fixed the net connection after shifting my house they are charging the amount for address change.call centre guys are a big fake...who can never be trusted.there is no use calling them and telling them our problems.

I have asked three times to disconnect my connection but they have not done so far. The disconnection requests are as below:
Request Id no.
99696904 dated 04.06.09
[protected] dated 21.06.09
[protected] dated 07.07.09

Every time they terminate earlier request by writing themselves that subsriber wants to continue.

Phone is dead but when called from mobile we listen recorded message of auction for anokhi boli
My contact no. is [protected]. Is any body listening that they have most hopeless service.

Reliance Broadband Connection — cheap service and over billing

Hi,
My name is O.P.Sharma. I have taken a reliance broadband connection after trusting on their false marketting words given by their dealers outside and the fake pamplet they are shedding at every door step.
"Download speed of 75kbps, unlimited plan, 499/month" .
Well, to the other part of the story - they have the really bad customer representatives, dont have the way to speak. Even on urging and pressing them down to connect to their heads, they intentionally never do that.
Problem facing -
1) "Slow speed, really slow speed. I have taken the plan of - '75kbps, unlimited, 499 pack'. I get the maximum speed of 9kbps for just surfing and downloading forget it. Reason their manager, floor head, team lead, customer representative highlighted - sir, its ok i[censored] are getting this speed as technically its like min.1/9th the downloading speed and of the plan you have taken.
2) disconnection of the connection 10 to 15 days for two month after one month of taking connection
but bill charge full.
2) Every week disconnection of the connection. After their 24hrs time layout, their local technical executive have no respect towards their customers. They sometime ask that they can come 10pm in the night or if whenever the times it suites to them.
3) On asking them the problem and resolve the problem permanently they says directly - " that is something that cant be done, permanently" Reason - there is some dispeute between compeny and local service provider and We are the workers and thats the company (reliance) fault that they have used such cheap instruments like - boosters bought from cisco and making our life hell. Your connection is connected to the last port of the booster box which is there on the top of the building and due to high load the ports disables and that is something which is the fault of the reliance, not ours.Its better you tell them not us"

Reliance Broadband — Not activated

I purchased Reliance Data card 25th August 2009 but it's not activated yet...I paid rs 3500/- ,next day one persone came to my house for verification..daily i m calling to customer care but it's not activated yet...

We have applied for reliance broadband connection plan 499 at our residence 197, Moti Dungri behind Ganesh Mandir, Jaipur Rajasthan at 18th of aug 2009 receipt number [protected] paid 500 rupees to their executive Rajdeep Pareek, who had told us that connectionwill be installed before 22 august, but no connection installed at given that. After our complaint against Rajdeep Pareek they have forward our case to Mahesh Agarwal on 26th aug 2009 who said that broadband connection will be installed before[protected]. But still there is no connection installed. No one is telling but the hell is going on? Even they are picking up the calls. If reliance is so big brand then what is the advantage to public. Really their service has upset. Really harassed from such a bad service even taken money of installation and service they are offering.

I AGREE THAT RELIANCE SERVICE IS BAD . LAST THREE DAYS I AM OUT OF CONTACT THE SERVICE PERSON CAME AFTER TWO DAYS IS NOT CLEAR WHAT TO my no is [protected]

reliance broad band connction — not getting connection after paying full payment for 6 months

Respected sir, i paid six month broad band connection of rs.2210/- by chewqe through company sales man but after two month i am not getting any answer from the company not giviing my payment or broadband connection pl. do the needful & oblige

my contect no.[protected]

Reliance Broadnet — No Service but asked to pay

September 16, 2009

Reliance Communications

Subject: Payment overdue notice issued by you

Hello,

Please find the letter issued by you. I have been alleged of non payment of a bill amounting 1785.03/- towards Reliance Communications Limited.
I am very surprised to learn that you are claiming money for a service you did not provide.

I would request you to check all complaints made by me from month of June 2009 and the subsequent follow ups for the inconvenience caused by your due negligence. No one from your side bothered to pay attention to the technical snag in your broad net service. You can also kindly find the recorded conversation where I have repeatedly requested for service restore.

I have indeed paid 650/= towards voice calls and proposed your billing department to settle the same as I had used voice service.

Hence, I would firmly mention that, I do not offer to pay the bill as there was no service till date since June 2009. I may be forced to take resort of law and consumer court for harassing me and defaming me calling a defaulter.

If you have any query, then please get in touch with me at [protected] between 10 AM till 2PM from Monday to Saturday.

Thanks,



[Pushan Deb]

Reliance — for bill

sir my mob no. [protected].company give me the plan All india reliance CDMA & GSM Free. but they send the bill of Rs.1126/-.For calling in Reliance GSM .we talk to customer care for reducing bill .they aggred for that.but they send the bill without any changing in amount.

Reliance Broadband Connection — Overcharging - Bill Related Dispute

I had registered a complaint for incorrect billing for the month of Sep-oct'09 as I am being over charged by about Rs.1000/-. I had requested them to pls recheck the billing thoroughly and also check from backend incase billing is erreneous or some else has used my id to access net services and update me urgently. However they replied "Service Request ID[protected] has been resolved with the resolution that as checked in the bill and system thoroughly no error has been found, you have been charged on the basis of downloaded MB". I am positive that I have not used by net for more that 900 MBs and my plan is for 1GB download. Now I have nowhere to go but to pay the bill. This revert was also not prompt i.e. after much contact and mailing them, I got an revert.

My details are user id[protected]
mobile no. +91 [protected]

Reliance Broadband Connection — Difficult to use ID

I submitted the complaint many times that the numeric ID is a difficult process.
I also requested closure of this landline broadband and requested a wireless connectivity / pendrive.
They could not do the same for more than three months.
The bill they have generated without my usage for these three months is Rs.2149. Whereas the plan was Rs.299/- per month.
VERY STARANGE behaviour on their part.
Rakesh Sehgal

Reliance Broadband — paying bills without have connection

I have been given a complaint to customer care to shift the connection to my new address on 3rd day of November 2009 with all the details asked by the service provider. Before to this I have called them twice to shift my connection, every time people sitting in the help desk saying that they will forward the request to higher authority, but till that I didn't get any call or update from them.
After 3rd of November I have sent four different mail to them SUBJECT as "reminder" of Before mails and I have been calling them subsequently after every three to four days but even time I got the same answer " YOUR REQUEST HAVE BEEN FORWARDED TO CONCERN DEPEARTMENT" , now without having the connection I have to pay my bills. When I tried to speak with billing department regarding the connection issue they use to say very harshly "WE ARE DEALING WITH THE CONNECTION, PLEASE PAY THE BILL AND IF YOU HAVE ANY ISSUES WITH THE CONNECTION THEN PLEASE CONTACT WITH THE CONCERN DEPARTMENT" now where I have to go and give the complaints.
After having all this till date I didn’t get the connection.

Reliance — frequent disconnection of net

hi, there was a frequent disconnection in reliance gsm net ,the customer care executives are just blabbering with some sort of answers but the real action for my complaint has not cleared or solved....
They try to convince us but they are not making the customer to feel happy....
pls give me any

Reliance Broadband Connection — Payment of Bill not updated

I am Sitaram Babu residing at Miyapur,Hyderabad. I have reliance broad band connection.

I payed a amount of 715/- to a agent sent by Reliance people on 13/09/2009. But till today it is not updated. I keep on calling customer care people and did what ever non-sense they asked me to do. I visited their office and gave them Xerox copy of receipt and Mailed them Scanned copy. But still no use.

From October 2009, I am getting bill extra(715/-+Latepayment). I am very much frustrated with this . Even i am not able to request for cancellation of my connection due to non-payment of bill.

They keep on Deactivating and Activating my connection from October 2009. Please help me to come out this problem.

I am herewith attaching scanned copy of receipt which i got from Agent.

Here what's the problem is The Agent who is a fraud gave wrong receipts to us. Relaince people already know about it they have some other receipts also with them but not helping customers.

Thanks
Sitarambabu

Hello Rambabu,
Regarding Your Complaint in the Consumer Complaints Forum, I would like to help you in this matter. At first before warning the Company or Taking any action You need to Clarify Some Points as Below:

1. Have You Mailed Reliance @ [protected]@relianceada.com with your Correct Details. If Yes and they Have solved your problem then no Problem but If not then EMAIL ME your [ COMPLAINT+RESPONSE ]
send to reliance so they we have a proof.
2. Secondly Provide Your Correct Address + Details [Broadband & Landline] so that we can Provide you the Details of your Nearest Nodal Officer of Reliance. You will have to send a written Complaint to him and wait for the reply.

3. But Even if your Problem is not Solved, then Post your Complaint with their Response + Your Details at Consumercourt.in
The Court will take the necessary Actions.

Regards,
Vivek
[protected]@rediff.com
Regd @ ConsumerCourt.in

Reliance Broadband + — High Speed Data Card Activation Pending for last 8 days

On 3rd of May 2010,I’ve purchased a High speed broadband + data card(Conn. No. : [protected]), from a sales person, from Connaught Place Web world, New Delhi. Due to non-availability my address verification didn’t happen and result of which my services got suspended.
After that I reapplied for the address verification,someone from address verification team visited my place on 14th May 2010, and collected all the required data and documents and assured that all documents are in order.
Now it’s been 8 days and my service is not yet activated. I’ve already spoken with their customer care executive over phone, and as suggested, I’ve visited my nearest Web World, but they have informed me that I can only be helped by that web world who have supplied me the data card. As I have lost the connect no. of the salesperson, I’m unable to find out the reason, why is my datacard is not yet re-activated.

Reliance Broadband — No connectivity - No Service

I purchase broadband+ before 2 months. Its speed and connectivity is poor that it disconnect within 2 or 3 minutes and when it connect speed mean " A bike run when its petrol is empty".

About the complain; no one is responsible for that. I approx send more than 20 mails or approx 4-5 times call to customer care, but not get any satisfied solution.

I advice please do not purchase it, i[censored] love speed or time saver.
Ashwani
[protected]

Reliance Broadband — Reliance Broadband Bill Issue

I was using Reliance Broadband 2 months back with the ID[protected]
I paid the last bill of 1500+

Now from last 2 months, I'm getting daily basis calls from Reliance that i have to pay bla-bla amount to them.
Can someone stop these guys...

These are the numbers from where i used to get calls
[protected]
[protected]


Thanks
Kapil Dhawan
[protected]






FYI --


from RCOMBB.[protected]@relianceada.com
to [protected]@gmail.com
date Sat, May 29, 2010 at 1:06 PM
subject RCOM Service Termination Letter
mailed-by relianceada.com

hide details May 29

Dear Customer,

We acknowledge receipt of your request for termination of the service. We apologise for not meeting your expectation this time for the services provided by us.

As requested, termination process is initiated for the subscriber ID[protected]. Kindly note the rental of your service will be stopped from 21/05/2010. Our representative will be visiting you for the collection of the equipment installed by RCOM at your premises for running the services. Please handover the equipment to him.

Kindly also note in the event of non return of this equipment, you will be charged 1500 in the final bill which will be sent to you after collection of this equipment. Any unbilled usage will also be charged in this bill towards full and final settlement.

The collection of the equipment may take 3-5 days depending on your availability.

You may contact us at[protected]toll free) or write to us at [protected]@relianceada.com for any clarification.

Regards,

Yours truly,

Reliance Customer Care

Reliance — Billing, no care for customer

I have complained twice in last 2 months but my problem is not getting solved looks like that ur agents and as well as their superiors dont know about the product .. i have told them tons of times that i have changed my plan to 400rs plan 40 hours day 40 hours night i had registered complaints also regarding this in last months which occured in billing discrepancy.. and i was assured it wont happen again in the 1st month . but same problem came to me in the second month.. i was said again the same thing but again in third month i am facing the same problem.. now it has became a harassment for me to call every time customer care and tell same problem n number of times. i[censored] cant solve the problem then why dont u close the company.. at least customers wont suffer.... and this time also my complaint was raised but no solution was taken put . this is not the height for you guys to harass the customer then u guys rang me saying that sir kindly pay the bill.. common at least u should have some shame that if you are not solving the customers problem then at least you should not say pay the bill.. for which i raised a complaint and no solution provided to me.... it has been a long time i raised complaint if my problem is not going to be solved in next 48 working hours i have to file a petition against you..

Reliance Broadband — Connection not provided after the payment

I have made the payment worth Rs. 1650 through cheque to Mr. Vinod from reliance on 27th Aug 2010, inspite of several chasers they all have not responded. They now say that only if an existing customer dis continues his/her service only then we will get a new connection. They had communicated this earlier. The cheque has already been cleared. They have eaten up our money. I just cannot find a way out to get my money back.

I HAVE A COMPLAIN FOR RELIANCE CSA.BECAUSER SUNDAY NIGHT 26/09/2010 THEY CUT MY BALANCE.WHEN I CALLED COSTOMER CARE THEY HALF TELL ME AND DROP MY CALL.AND THEN I CALLED SECEND TIME THEN THEY TELL ME YOU HAVE ACTIVE AN SERVICE BECKUP SERVICE AND THEY TELL ME IT'S ONLY WAY I ACTIVE WITH NET.THEN I SHOCKED BECAUSE I USE AN HAND SET WICH IS DOES NOT SOPPORT NET.
NOW YOU TELL ME WHAT CAN I DO.

Reliance Broadband+ — Internet Connectivity issue

Hello,

I am Reliance Internet Broadband user # [protected]. since last 2 months I am facing Internet connectivity issue. I had earlier submitted my complaint with you and on that Reliace Engineer had visited my location and after check he told me that their is some issue with my Modem and asked me to get it replaced by Authorised Serice Center for my modem model ZTE. I did it as he adviced and got my modem replaced on the cost of half day salary for 2 days as i had to visit their service center for replacement.

But now when i am trying to connect my internet using HSD (Broadband+) mode with this new modem it is not working and now Authorised server center is not ready to take any responsiblility for this saying there is no any issue with this new modem and suggested me to call Reliance Call center. Atleast with my previous modem i was able to connect in HSD mode. Upon calling Reliace call center they again giving me the same typical answer that my locality has congestion issue and I have to use it in 1x or Hybrid mode, using which i am getting very low speed. Though I am paying for Broadband connection then why should i use that in low speed modes (1x & hybrid) but all they are not ready to take any kind of responsibility even I had called their Nodal office but no use.

Can you please help me on this? I am ready to discontinue their service and will look other ISP but they have to refund me atleat half of the amount I paid to buy this modem from them. Its only 4 months i have subscribed their service and i can't afford loosing Rs 2300/- which i had paid for this modem while taking this connetion.

It is very frustrating and their customer service, public relation and nodal office are not good.

Please look into it. Here i have also attached screenshots for this issue

Regards,

Umesh More

hi all!

Complaint Tkt numbers raised with Reliance
Nodel tkt #[protected] Closed by them withoug confiming with me
[protected] New tkt with Nodel office i raised today again:-

Tks with Reliance Customer Service:-
[protected] closed by them without any confirmation from me
[protected] Closed by them without any confirmation from me
[protected] raised today


My Reliance Broadband number:- [protected]

Reliance Broadband+ — No Connectivity

Connection not working properly from past five days ,customer care assisted two times it connected tempeorarily but faceing same problem my whole work been stuck.

Reliance Broadband Connection — Frequent disconnection of net connection when the prepaid balance is low.

I am facing the problem of frequent disconnection of the Broadbrand connection when my regular balance of my pre-paid connection [protected]) is low. The problem is getting solved automatically once I recharge my account. Though I am making complaint from the last 3 months, nothing was done from their side, except to ask me to make a complaint when I face the problem again.

I am unable to do any financial transactions, due to fear of getting disconnection before getting the confirmation from the merchant site.

I shall be returned the costs of Modem and recharges along with compensation for not allowing me to use the service what I have paid for. The total will be around Rs.17220/-

Broadband Connection — Billing due date

Hello,

as am user of Reliance broadband connection no[protected] my bills are generating on 11the of every month and due date will be end of the same month i.e., 30th/31.
before the due date i will be getting minimum 10 calls from reliance billing people asking for due payment.

As am giving service to other co. my payments will be happening only after 8th of every month,
so kindly make my due date 10th or 12th of subsequent month it will be convenient for me and no need to make 20 calls to remind for the due payment.


again requesting you to make my due between 10th & 12th of next subsequent month.

expecting earliest response

regards

Balachandra. V
[protected]

Reliance Broadband Internet — disconnect without paying bill

I[censored] people cannot do any thing at lest send a some meaningful reply. With the kind of perception now we are getting bills for 2 internet connection we are unable to understad why u go on giving bills to us we want to disconnect the broadband internet connection of the bill no [protected] immediately we have complained many times now we dont like to even give this mail we are going to change connection itself its height

pls give reply and give prper solution for this problem

Reliance Broadband — Without Usage He Is asking for payment

Sir,
I was purchase a internet broadband data card of reliance from his branch office
mohan corporative ind. estate. new dlehi
when i was purchase data card after few days the conection was discountiniue.
after that i was puchase second data card of tata but after 1 month a call coming from reliance and he is asking for payment of rs. 1500. on that time i was said that why i pay without using the data card.
so this is my problem that he is asking for payment again and again
waht should i do
please help...........

Reliance — BROADBAND CONNECTION

HELLO EVERYBODY

i would like to know the following details if possible

On 4th of this month(march 2011 ) i had taken the reliance broadband connection from reliance, at the time of application sales men informed me "CONNECTION IS ONLY FOR BROADBAND NOT FOR RELIANCE TELEPHONE SO I TO AGREED FOR THAT '' & "AT TIME OF INSTALLATION ENGINEER ALSO INFORMED ME THE CONNECTION IS ONLY FOR BROADBAND NET NOT FOR RELIANCE PHONE "...

AFTER FEW DAYS I AM RECEIVING A CALLS FROM RELIANCE REGARDING INSTALLATION OF RELIANCE PHONE .....AND I INFORMED THEM REGARDING MY CONNECTION PLAN .. BUT THEY ARE FORCING ME TO TAKE THE CONNECTION...

NOW I WOULD LIKE TO DISCONNECT MY CONNECTION PROCEDURE AND
AN COMPLIANT AGAINST RELIANCE BROADBAND SALES MEN ...

plz reply here or at my mail id
[protected]@gmail.com

Reliance Broadband Connection — Landline not working since 3 month, problem not rectified

We had broadband connection from Reliance broadband services, since 3 month our telephone line is not working and we had informed several times customer care to rectified the problem but no one inclined and problem still persist. please look into this matter why they service is very poor.
our home located in Royapettah Chennai. Muttaiah Mudali 2nd street.
[protected].

Reliance Broadband Connection — Delay in termination request

I have registered a termination(broadband connection) complaint in reliance srevices from last ten days still the issue has'nt be resolved
Most of the reliance calls me everday but jst they talk lke rubbish & say it takes 7 days in termination but 10 days has allready passed and yet the connection has not terminated!
My charge o[censored]sing broadband connection has also being running

Request you for the same in order to resolve an issue
Hope will get reply soon!


Sumit kwatra
[protected]

I will not suggest to any one 2 take reliance if this type of feed backs will come from reliance

If this will not resolved as soon as possible then reliance will get another termination request again from another connection

hey guys i m fed up of reliance 3g phone, its a suggestionplease dont buy reliancemobile connection...no network coverage
making fool of every one.by saying india s no 1 network

Reliance Broadband — Pathetic service and Overbilling

The internet is not working since Jan 2011. I am being sent bills regularly. Nodal office people are pathetic and do not respond to mails and even the appellate authority is not responding.
Mental harrasment, hell lot of money wasted on complaints.
I have paid bills and no waiver is being given.
It is neither being disconnected inspite of repeated requests.
I m a working person and cant chase this all day and register requests daily.
These guys harass me a lot.
Billing Account No. : [protected]
Customer A/c Number :[protected]

Reliance Broadband Connection — About Billing

dear sir,
i m using Relience broadband for 1 year...last month my net and landline not working...i give complaint at 7th march 2011 about that,they have completed that complaint at 18th march..i request for cut off for that timing ,they don't give me cutoff saying your complaint resolved in days...i have all the complaint numbers ...i want cut off for that period...

Reliance — no action from three months

sir i am using my reliance number [protected] which is a broadband number. most time i get the problem of speed when i call customer care hey tell that there is network conjunction in your city or they tell there is temporary problem in your area this type of problem always happens in our area then why are we charged for the full month when due to company problem we are not able o use net at most time. and if company cant provide proper service then why does the sell so many connections.

please see the matter i need the refund of my bills paid as this is the big problem i am not able to use then also i am being charged for the full month

Reliance Broadband — they took the payment but has not given any service

mijksDr fo"k;kUrxZr vkils fouez fuosnu gS fd esjh QeZ ch-ih- eqUnMk ,.M+ dEiuh] pkVZM vdkmUVsUV QeZ gS tks fd 12&A] eqUnmk] bUdyso] HkkxhjFk dkWyksuh] pkSew gkÅl] lh&Ldhe esa fLFkr gSA fjyk;Ul dEi;qfuds'ku fyfeVsM+] t;iqj ds izfrfuf/k fe- fnus'k ftudk Qksu ua- [protected] gS esjs vkWfQl vk;s o mUgksaus dgk fd mudh dEiuh ¼RCL½ }kjk ,d Iyku fn;k tk jgk gS ftlesa 4500 :- esa iwjs o"kZ vlhfer bUVjusV rst xfr ds lkFk miyC/k djok;sxhA eSaus mudh ckrksa ij fo'okl dj iwoZ esa esjs ;gka py jgs ,;jVsy dEiuh ds Iyku dks can djus dh fjDosLV Hkstdj jkf'k 4500 dk pSd ua- 001318 fnukad[protected] vkgfjr ICICI Bank, S.P. Marg, t;iqj dk ns fn;k o mUgksaus pSd ysus ds ckn dgk fd ;g lqfo/kk dy ls vkids ;gka pkyw gks tk;sxhA nqljs fnu dEiuh ds izfrfuf/k vk;s o Qksu o lkeku NksMdj bUVjusV Iyku dks pkyw fd;s fcuk pys x;sA ml fnu ds ckn dEiuh dk dksbZ Hkh izfrfuf/k ugha vk;k vkSj u gh Iyku pkyw fd;kA eSaus mudks dbZ ckj Qksu fd;s ysfdu Iyku pkyw ugha fd;k vr% eSa rax vkdj ,;jVsy dEiuh dk Iyku tks can djus dh fjDosLV nh Fkh mls iqu% pkyw djok;kA rkfd esjk dk;Z ckf/kr u gks D;ksafd esjh QeZ dk lkjk dk;Z bUVjusV ls gh gksrk gS eSaus dEiuh dks blds ckjs esa dgk fd vki esjs }kjk fy;s Hkqxrku dks okil djsa ysfdu dEiuh us Hkqxrku okil ugha fd;kA eSaus esjs vf/koDrk ds }kjk fnukad[protected] dks ,d fof/kd uksfVl Hkstk Fkk ysfdu mldk Hkh dksbZ tokc ugha vk;k vkSj mUgksaus eq>s Iyku pkyw ugha gksus ij Hkh bldk fcy Hkst fn;k ftldh Nk;kizfr lkFk layXu dj jgk gw¡A

eSaus vkidks ;g i= blfy, fy[kk gS fd iwjs vkoke dks irk pys fd dSls ,d dEiuh tks miHkksDrk dks ¼xzkgd½ Hkxoku ekuus okyh miHkksDrk dks dSls ijs'kku djrh gS tks dh miHkksDrk ls Hkqxrku rks izkIr dj ysrh gS ysfdu viuh lsok miyC/k ugha djokrh rFkk viuh lsok miyC/k ugha djokrh rFkk viuh lsok miyC/k u djokus ij Hkh dSls fcy Hkst nsrh gSA

You BroadBand — PAID FOR EVERYTHING BUT SERVICE NOT PROVIDED

We have paid for broadband connection , monthly plan and Wireless router on 08 june 2011. But after collecting the check no one came next day to give the connection. We called them lot of times but still no action taken but they activated our monthly plan from 08 june 2011 without giving internet connection.
Finally after lot of struggle we got connection on 11 june but that too was not complete because they didn't provide us the wireless router. Now they are saying that modem is out of stock, but they didn't informed us this at the time of collecting payment for router. Today is 13 june 2011 and we are still waiting for wireless router and because of which only one person is able to access internet at a time.

Reliance Broadband — Reliance broadband connection not provided

Hi,

application / Receipt no: [protected]

I, jagdish devaku applied reliance broadband connection on last saturday through a executive (above is the application no.). But there is no response neither from executive nor from reliance. I called to reliance customer care thrice and the customer care executives say that they have escalated the issue to sales department and I will be getting a call asap. But I didn't get any call from them.

I paid rs. 550 (rs. 500 for the installation & rs. 50 for the DD) to the executive who visited my house on 11th june, 2011. Now the executive's mobile number is in switched off mode. Now who will help me in this regards.

Is someone there to respond from reliance?

or please give back my money I will go with different provider.

My details:
name: jagdish devaku
mobile:[protected]

help!!!!

regards,
jagdish D.

Thanks for your response. I got a call on Saturday regarding the issue and promised that by Monday they will resolve the issue. But there is no response from them after that.

reliance broadband internet services — billing issue

I, Dr. Deepak Kalra, reliance Broadband Internet user ID No.[protected], had requested for termination of connection on 31/05/2011 as my internet was not functioning since 19/05/2011. I had given multiple complaints regarding the same. Each time I called up the call-center, the technical dept. used to give us assurances that they are noting our complaint in the high priority list and that the problem will be rectified in the next 24hours, but despite so many complaints, not even for a moment could we use the internet , so finally on 31/05/2011, I requested for the termination of internet services. I have mailed 4 times requesting that my advance amount which was deposited with the company for services upto 9th September (under the 6-monthly scheme), be refunded to me at the earliest. And also, the charges for the no. of days when we did not have the access and so did not benefit from the internet connection be waivered off.
I had mailed this request well before the generation of the next bill so that as usual, I am not told that, ‘since the bill has already been generated, no adjustments can now be made’!
Kindly note that I had to say all this based on my past bitter experience with billing too!!
I expected a fairdeal and my advance payment should have been refunded to me rightfully, but have not received it as yet.
In fact, I have received bill no.[protected] dated 11/06/2011 charging me Rs 496/- for the period 11/06/2011 to 10/07/2011, and has been debited from my balance amount and now the balance with the company shown is Rs 950.37/-
I have not been told the reason for the delay of the refund of my deposit and advance amount, and also the reason why I should bear for the charges of internet services long after the services have been discontinued.

Reliance Broadband — billing a disconnected connection

this i got in email :

As requested, termination process is initiated for the subscriber ID[protected]. Kindly note the rental of your service will be stopped from 02/07/2011. Our representative will be visiting you for the collection of the equipment installed by RCOM at your premises for running the services. Please handover the equipment to him.

just got a call from reliance saying that :
you will be billed for the instrument rent until it is collected

Reliance Broadband + — Not activate my services

Dear All,
Last 2nd jun i purchase a data card of reliance broadband + from bhopal. Same day i given my id proof and address proof. Only 2 days use this data, compay disactivate my data card region not submit proof. Then again i submited my proof to Reliance web word. But till date not activate my data card.
One month should be gone. i call again and again to customer care as well as Nodel officer.
So please suggested me what can i do.

Complain no :[protected]

Regards
Vivek Mishra
M .No [protected]

Dear All,
last one month gone, every one give me only complain no,
so please give me solution.

Data Card No [protected]

Regards
Vivek Mishra
M. No [protected]

Dear All,
please confirm me status.

Regards
Vivek Mishra

Reliance Broadband — Billing issues

I took the Reliance Broadband connection in the moth of May'11. After using it 3-4 days, it was disconnected. When I asked the customer care, they said that I have used more than my limit. Later I received a bill of Rs. 3934.18. Since then I have been complaining to their customer care, nodal officer and appellate authority but to no avail. Now they are threating to take lagal action.

Could you please provide some help.

Thanks
Ankit Gupta
[protected]
[protected]@yahoo.com

you are in hands of a very pathetic service provider. I advise you to try someone else. You simply sucks. they took my money also and didnt give me a connection. and after i raised a refund request they didnt refund it

Reliance Broadband Internet Connection — No action on complaints

Dear Sir,

My name is Nitin Mehta, I am holding one internet connection with land line phone.

From last one year I am facing so many problem related to services( like phone dead ,internet no working).

I have booked complains so many times but there is no action taken by customer care / techincal department.

my no. is[protected].

Request you to help me out from this problem


My alternate contact no. is[protected]

It will be very helpful for me if you can help me out from this matter.

Nitin Mehta

Reliance Broadband — no service provided

i have taken a new reliance broadband connection. it has been 10 days since i gave money and i have not yet got any net connection at my house. i m tired of making phone calls to vendor, executive, customer care etc etc and have got no solution till now.
i recommend all of you reading this never take any item from reliance.

immediate solution required

Reliance Broadband — Payment made no connection provided

I booked reliance broadband connection by calling Reliance customer care,the representive they asked us to follow up is Mr.Shiva reddy Mobile no: [protected] and he had taken the Amount Rs.1075 along with my orginal electricty bill on 12th of August'2011 and given me the receipt No: [protected] and assured that I will get connection within two days but it more than 10 days and i have not no got the connection till date and no response from them
Kindly do the needful otherwise I will be forced to go to the consumer court .

Reliance Broadband — Reliance Broadband does not provide service not refund my money

Hi ,

This is chandrasekhar.I have applied for reliance broadband connection on 16th July2011.The Reliance Sales executive Mr.Manikantha ([protected]) has collected the application and the cheque from me and the ICICI cheque of amount 1399/- which got cleared on 3rg Aug 2011 .Till now i didn't get the connection.The sales executive did not responding my calls now.Even i called to CC 10 times every time they noted down the CAF number and they say they will escalate to the concern sales team.But never get a response from any sales team.I am frustarted now, i dont want the connection any more ,i want my money back.

Connection Details:-
My CAF Number:-[protected]
Address for the connection:-chowdeswari layout,Marathalli,Bangalore-37
Relaince Sale Executive :-Mr Manikantha ([protected])
Relaince Nodal Zone Number :-[protected]
Relaince Sales Team Number:-[protected]

Note :-Apart from calling CC, i tried all these contact numbers ,no one tried to solve my issue in fact a Very poor response.


i thought of complaint by calling Reliance Nodal office,they too are useless.Not even have the info about my application after registering the complaint three days back.

Please guide me or help me to take a legal action on Reliance Broadband.I would like others to support who got cheated from Reliance to make a strong case against Reliance.


With Regards,
Chandrasekhar
[protected]

reliance net connection broadband — not got connection after paying amount

Respected Sir

I had booked my reliance broadband connection through Reliance representive My Abhishek Mobile no: [protected] and he had taken the Amount RS 530 (500 activation charges + 30 DD charges ) and given me the receipt No: [protected] . Now relaince customer care is saying we cannot help you out . please look in to the matter and solve the concern. please find the attached receipt given to me

Reliance Broadband — Not providing connection after taking amount

i applied for reliance broadband connection 1 month ago and i was told that i will get connection within 7 days max.I gave them checque worth 1300rs as a deposit.They deducted that amount from my account but they didnt gave any connection.I talked to three people from reliance but now none of them is receiving my calls.If i call from some other no they will receive but then drop calls.

My internet connection number is 9381107***. Reliance is the worst internet service i have used ever. They promised me 3.1Mbps-data card. I have taken the connection a month before after purchasing the data card for some 2000 rs. The cheating is that the net speed is not even 100kbps.Grrrrrrrrrrrrrrrrrrrrr...I am traped. I cannot give back the data card to change to some other services, iam paying monthly 900 Rs. They are simply cheating people by promising speed. I will be changing to some other service...Man!! you cannot work with this bad internet connection...

PLEASE DONT FALL TRAPED BY RELIANCE INTERNET BROAD BAND CONNECTION. THEY ARE CHEATING PEOPLE BY PROMISING SPEED...IAM ONLY INFORMING THIS SO THAT NO ONE ELSE GETS CHEATING LIKE ME...

Reliance Broadband — irrelevant bills of broadband services

sir,
I am a regular customer of reliance broadband services Customer A/c Number :[protected].Since an year i was using the reliance broadband services ,paying my bills every month without any delay.Since april 2011 i suffered lot of problems in broadband connectivity for which i gave regular complains of connectivity problems.No agent tried to solve my problems.Customer care said it was amajor problem in NCR AND RAJASTHAN. I received calls from headoffice Mumbai saying all problems woud be solved.,but all in vain ,Twice i gave a call to please disconnect my broadband services and they twice insisted me there wont be any problems in near future.Still the prolems persisted,lastly on 31/may 2011,it gave a final call to disconnect my broadbnd and telephone services.But still they took a month to disconnect and started sending irrelevant bills even after my disconnection saying it will take time to disconnect and you have to pay all bills even if your broadband was not functioning.I gave them all complain numbers and complain numbers of bill reversal,but they denied af any.Now even after returning all instruments the charged me 1500 extra for instruments which they took back after 2 months,saying your final bill of rs 2500 approx.is still pending.Nevertheless i received threatening calls from a lady customer care many times you have to pay all bills,and denied of any complaints and will face dire consequences if bills are not paid.repetedly I am getting clls from Reliance customer care.

Following are the details of complaints:

GOLDIE (14/05/[protected] RAKESH 15/05/11 )( compl. no[protected] maya 19/5/11) ( [protected] YOGESHWAR)
(cno.[protected] maya 29/05/11) (30/5/11 terminate request[protected] naveen)
mangesh(6/6/11); 16/7/11 pankaj to reverse all amount[protected]
on 16/7/2011 at 5.12 pm spoke to harshala regarding reversal of all bills).


Sir kindly help us from such worthless companies and fradulent people working under such organisation.
Please help me out of this


Dr Tarun kr sharma MEDICAL OFFICER (ESIC NEW DELHI)
PHONE NO [protected]([protected]@REDIFFMAIL.COM)
MINISTRY OF LABOUR AND EMPLOYMENT,GOI

RELIANCE /BROADBAND — ONLY BILL NO SERVICE

Dear Sir,
My self Ravindra Jilte customer of Reliance netconnect Broadband+ need you kind intervention in my case , the issue goes as mentioned below-
Sir I have being doing the followups for the poor speed and the network issue for my Reliance netconnect Broadband+ number [protected] since 30 Sep 2010 but till date reliance has not given me any resolution for the same. Every time I had to launch the complaint for poor speed/poor network and I am provided with a new complaint number and when second time I give a call to get the status of complaint I always get the surprising answer stating that the "complaint has been closed giving the resolution that on any date for the coming month the problem is going to resolve" and this has become a vicious cycle for me till date since last 1 year I have received not less than 20 different complaint numbers .
Sir I have very simple queries-
1. Why I have been kept devoid of the services - when every bill has been paid on time.
2. Why should I bare this mental torture?
3. When i am customer of broadband why services are not provided ?
4. Reliance is stating that tower is not configured in my area / There is congestion in network-- for this how come customer is responsible for the same.
5. As per the new resolution it will be resolved by 30/11/2011 ? How can One believe ?

Sir the trailing mail is self explanatory regarding my follow up and the unprofessional approach of reliance .
I seek you kind intervention as soon as possible.

Ravindra Jilte
BM-RANBAXY-CV
NAGPUR
[protected]
[protected]

Reliance Broadband — reliance connection

I am kamini.I have paid Registration charges on 21.11.11 with Executive by namekamini (MobileNo.[protected]) with an assurance of getting connection in max of 7days.Till now I have not got connection.And there is no response from the above person.I got fed up calling this person.Proper response is not there.I got fed up with the service of Reliance before getting connection.I want to cancel my Registration.Its very bad on the part of Reliance as it failed to win the confidence of customer.There may be many persons who are suffering like this.I will advice my friends not to go for Reliance any time.Service is very bad & very disgusting.The personnel of your company don’t have the minimum courtesy of calling the customer back when they say to do.Very bad.

Reliance — Help Me

I am using reliance sim but nowadays it charge unnecessarily.when i talked to customer care
they told me that it is because i iam using internet services but i dont have my internet service acrivated in my phone

connect broadband — not getting service even after paying bill

i am a consumer of connect broadband and i have paid there bill on 1 feb which was as decided on bill.even after depositing their amount i gave them advance of Rs1000 and my services was bard for 6 days which caused problem in my office work and the company members were nt giving there answers so please look after it if company do like this it is very annoying and cause a major problem in my work..

Reliance — Their Services

Hii iam guru gupta
my no is [protected]


..
i am user of this no for long time .. The day i brought this no i am facing the problem ..
Some time they deduct money , or activate some irrelevant service without any confirmation.


Now they have baared my services , don,nt no the reason .
i went to Reliance World , Brigade Road .
They say it will take 5 working days to activate ...But at the same time a girl came and they activate thier no within few minutes ...
What a service RELIANCE!!!!


..
Now i am closing my no ..
Friend's don'nt be a reliace user .. other wise u Also face these problem..
Say good bye to reliance..
"Precaution is Better than Cure"

Please call customer care Number and request for DND (Do not Disturbe) services. they will not send you any messages for paid services etc. Thanks

Reliance Broadband — bills for services not used

I was using reliance broadband till may 2011. In may 2011, I moved to new location where reliance broadband was not feasible. So based on unfeasible location, services were terminated and I had made final payment by june 2011. Even I had received an email as confirmation for termination.

After june 2011, there was no bill received till march 2012. Suddenly, after 8-9 months, reliance started generating bill for my account which was terminated in june 2011. Since than I am being harassed through phone calls for payment which is for services I have not used.

After talking to customer care, I came to know that according to reliance systems, only broadband connection was terminated not the landline connection.

For 8-9 months, if I have not received any bills or any communication from reliance regarding landline, how would I come to know that still landline connection is not terminated.

Since last one month, I am trying to get help from reliance customer care. I have sent more than 10 emails but I have not received any meaningful response back other than "we will respond back shortly".

Basic questions I am trying to get answer on are:
1) based on feasibility, if broadband connection is terminated, why landline was not terminated ?
2) with the confirmation on termination of broadband connection, why it was not informed that still landline is active ?
3) why there was no bill generated for 8-9 months after june 2011 ?

Even I have tried to talk to nodal office. They are also not able to help.

Reliance Net Connection — bill

Hi,
I have taken reliance broadband connection in nov 2011.As per the plan it was three months free connection with initial payment of Rs.2523/-. In February i shifted my place and i did not want to continue the connection. Since it was only for 3 months the bill was generated for using in february . The customer care people called me and ask me to pay the bill amount of 240/- till feb 14th and i told i did not want the connection anymore. I was not able to pay the bill for quite some time and the net was not accessible. So i thought they disconnected the connection since i didn't pay the bill. After one month they started calling me again and asked to pay a bill of 1267/- . They said they did not disconnect the connection where i was not able to access the net and bill was generated to that period of feb 14th to mar 14th.I asked them to send me the data usage in that month and they never responded to that. I have got many calls about the same thing and they told i have to pay the bill even if i did not use the net. After one month they called again and asked me to pay the bill of October. I have taken the connection in November how can they ask me to pay the bill for October? Is it a joke? and they are threatening me about sending a legal notice.... either show me proofs for my usage or give me a proper bill.

Name : vidyarani
Mail Id: vidyarani.[protected]@gmail.com
Reliance MDN : [protected]

customer complaint — he is not paying bill

Hello my name is ishleen and i am living in janak puri new delhi.... my neighbor is not paying billl from last 1 year his address is wz-604 ground floor shiv nagar street number 23.... 110058 please check him... as soon as possible...

Broadband — bill

please send me the hard copy of my bill of July so that i can make the payment...i am requesting from one month please send me the bill as fast as possible..

Service Request ID[protected]

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

Please use the below information for my customer information

Hi,

My name is swarna latha and (old) customer id [protected], On (27/06/2013) I received a call to pay 6200 as due, I am really worried, On 02/04/2011, I filed a complaint in your customer care that My internet connection not working, so they have weivered my payment and paid mininimum payment of 147. after that I keep getting problem on my connection. on 1/07/2011, I filed a complaint and the complaint id is[protected], regarding my internet not working. No one solved the problem and after some time, Mr. Anish (relieance support offer) came and took my modam.

After 2 years now getting a call to pay, 6200. I am really disappointed with this, I have not used the service and properly informed to customer care, no actiion taken from your end, now asking to pay the payment, it is really unfavour.

I hope you would help me in this regard.

Best Regards
Swarna Latha

RCOMcare

I didnot receive any reply from you

I shiva srivastava had applied for broadband connection of reliance on 17.1.2014 and i m still waiting for installation.I have send more than 4 to 5 mail and many call to technical department they always tell me one or another problem.my connection detail are
CAF no.:[protected]
2. Subscriber ID/s :
1) POTS - [protected]
2) DIA[protected]
3. Name (Customer Name) :MR SHIVA SRIVASTAVA
4. Address (Customer Address) :320/58 SHANKARI TOLA BAN WALI GALI CHOWK
5. Alternate contact no. :[protected]
6. e-mail ID :[protected]@GMAIL.COM
7. Services Opted :Landline and Broadband
8. Rate Plan: :WCCI699T and WCCI699T

PUK LOCKED

Sir, by mistake I have locked my reliance sim card n now it is asking for PUK code please HELP... My Reliance number is [protected] ...Thankyou sir

outgoing and incoming stop for last 7 days

MY Phone has been suspended for last 7 day, for the region my father has not desposit his payment. I Deposit my bill on 13th jan but my phone incoming and outgong is not start yet

Deducting rupees from account without prior information

Reliance Communications Limited DAKC, Kopar Khairane, Navi Mumbai – 400 710 Fax:[protected] email : [protected]@relianceada.com

compensation for misconvinience

Not being to call Karnataka airtel numbers from5 days. When enquired company asking to wait until 19th. No alternative solution provided. No compensation for the misconvinience provided.

Rs.801 unlimited pack is fake. I was given 8gb only

Sir, I recharged my reliance netconnect modem no. [protected] with rs.801 unlimited pack on 26 may 2014 but i was given only 8gb. Is this fake to fool the users. Plz stop this non-senses.

Unable to send sms

I am unable to send sms from my reliance gsm prepaid connection([protected]). Every time When i tried to send sms the message says send failed.complaint lodged with the call centre few days back but till today no response from reliance.

Block my sim

Hello Sir, This is Prajakta Tapadiya here. I lost my mobile and want to block my sim. Mobile no : [protected]. Kindly please do it asap.

hmesa faltu ka bal kat leta hai

bht fltu cmpny hai bina mtlb ka bal kat leta hai

Forgot my datacard number

Sir i have data card but missed the data card number.My data card Rsn : RZTCDC[protected] and MEID : A[protected]DD3. My name is A.Thirumurugan My Mobile no is [protected] So please give my datacard number.

Reliance — gsm

can i deactivate my reliance gsm card????
yes, then how???

Reliance GSM — can not check my balance

ear sir,
with due respect, i want to say that i m naved khan, working in gurgaon city. i purchase the SIM of Relience GSM (NCR) on 14th march. In 25th March, i can not check the balance. 3 time i complain against this problem but the customer care of Relience can not solve my problem.
please check my complain and take strict action against this company.
my Relience no is [protected].
thanking you.

naved khan
[protected].

hi,
i am dixit

Reliance — deduction of balance without any cause

i recharged my number ie. +91 [protected]. on sunday morning (16 august 2009), nearly 10am.
and after making calls, Rs12/- was remaining in my account. but when i checked my balance evening time. it was Rs0.00/-. i mean the balance was nil. i don't know how. neither i made any call nor i have sent any messages..its not happening first time...it has happend earlier also many times...when i call to customer care, they say that we shall get back to you...but they never getback to us...PLEASE HELP...

ANUPAM SINGHA,
KOLKATA

GSM — balance deduction

my name is DIlip & my gsm no is [protected] my bal. is deducted re.30 ...without any information..
your agent said that it is deducted for dialer tune but i am not activated any dialer tune ...bal deducted my permission..your agent were rude on me...that it is activate from my site but i m not activate this sevice...so plz check...& refund my balance as soon as possible...other vice deactivate my gsm no...i can not use your sevice your way of talking is not good.of agents...plz refund my bal...

thanking you...
your gsm customer

hai i love relince

Reliance GSM — for balance

in previous two months my balance cut without information when i go customer care he said that you have active this or that pack but my no. is in dnd i not subscribe anything .please take some action

Reliance GSM — Alleged balance deduction

My simple calling plan on reliance GSM was activated even when I had not activated it. I have reliance gsm simple calling plan from beginning and it was activated by them again. They deducted Rs48 even when I had not activated any service. On asking the customer care they replied " Sir, you have activated the service. Even if you activate the same service ten times we keep on deducting the amount and give you same plan again again." TRAI should check this unauthorized and illegal consumption of money from consumers.

I have one sms winner of $2500

please start reliance gsm service

Sir, My name is sumit pal,this my father number [protected],,,he got many times automatic deduction from his cell phone through this sim Reliance GSM, Last time,automatically Music subscribtion activated in our that sim,,and he duduct 40 Rupees,its happen many times,,,,,So,i want to Get my rupees back in my sim,,,please send me back my money

ji

Reliance GSM — bal deduction

dont ever use internet service on reliance gsm

the collect money for activation

but ll not send u the settings

dont ever nd ever use internet

esclation managers r fit for nothing (worst cretures on earth)

Reliance GSM — reliance gsm

reliance gsm 35 rupees cut without reason olease help me??/

Reliance Smart — Unethical deduction

I have been using Reliance for couple of years and has faced some nightmares in recent past ([protected]). They have activated my account with some auto activate services for which I have not applied for. Moreover, when I enquired about the same with the customer care personal, they are not reluctant in giving me the required information on how and when this service has been auto activated. They just pick call and hold on for long time. I need to complain in regards to this. I will complaint about it in consumer forum as well as raise this issue in major news papers in the city, because this thing happening pretty regularly to me.

Reliance GSM — Unauthentically deducting the balance

I am using Reliance GSM service since one month, during this period 4-5 times unauthentically deducted balance (each time 30 rupees). When I call to customer care, I was told that some services are activated. I am facing lots of problem, most of time i listern "you have unsufficietn balance" evin after the recharge too. My request to TRAI, kindly look in to this matter, how the service provider activate the services with out the costumers permission and deduct the amount. I think this is a policy of the company to collect a huge amount of money in a wrong way.

Dear Team,

Request you to please block the My SIM, bez my prepaid sim has been lost from pocket,
Kindly block the card. Details is given below..

Name: SANA
No. [protected]
DELHI
Best regards,
SANA...
EMAIL ID- [protected]@gmail.com

Automatic Activation of packs
Hi , this is sravan i'm using reliance network from past 2.5 years.these rel cus care people are very much rude they won't take any thing serious about custmer Queries. 2 months back they cut 10 rs from my balance i called the custmer care they told that your activated some alert service but didn't get any alerts. and they told me that in these type of cases we must complain in 24 hrs.
but how could i know i didn't activated that plan.they don't even given any mes abt the alerts activation.
so, i left that the issue. but again 1 week back they did same thing again for me this time 30 rs.
they are telling that your activated cricket alerts manually using some star(*) code. but this time also i did not activated any alerts like that. i don't know why they are cheating the custmers like this....?
so, i didn't get the proper response from the excutive then i given the negative feed back then i got call from rel people at that time also i'm explaning the issue the call was disconnected so, i don't know whether it was done intenstionnally or not...? but it's not the right way to treat the custmer

Reliance — Deduction of amount from balance.

I am Lakshman Singh Yadav using relaince mobile no:[protected].On 6th February 2011 an amount of Rs30/- has been duducted from my balance without using any service.When contacted costumer care they replied that health pack service has activated from your end.But I did not activated any service.This type of deduction is happened so many type before also. I am not satisfied with Reliance costomer care reply.

Lakshman Singh Yadav.

Reliance GSM — Balance deduction for application

Hi,

My Rworld application has been activated automatically and when i call customer care they are telling they have no information about this activation and where to contact to deactivate this.My mobile no is [protected].Kindly do the needful.

Balance deduction for application
Hi,

My Rworld application has been activated automatically and when i call customer care they are telling they have no information about this activation and where to contact to deactivate this.My mobile no is [protected].Kindly do the needful.

Reliance — Balance deducted unethically

Hi,

I have been cheated by Reliance GSM many times. They activate any random package without my consent and deduct charges for that. It has been done many times in the past also. Recently, on 4th March they activated some "Sehwag Pack" for my number and when I called their customer care I was informed that it had been activated from my end, which is completely vague thing and when inquired how will I get my balance refunded, they replied, "It cannot be".

regards,

Sumit.

Reliance — regarding balance deduction in reliance gsm.

dear sir,
I am using reliance gsm service and my number is [protected].
The operator is deducting my balance unnecessarily and on calling customer care they are nt giving satisfactory answer.please help me.
My mobile no. Is.-[protected]
My name Is-
Nishant bante

Reliance GSM — continuous deduction of the balance with out the request of any service

sir
smart (Reliance GSM) usually deduct balance from my account ([protected]) with out any pre-intemation. I am strongly dissatisfied with their services. when i try to contact with the customer care then they do not respond in the proper way and try to avoid me.They usually activate some services on my no. and then deduct money from my account. So please respond me soon....
piyush kamaria
mobile no. [protected]
[protected]@gmail.com
indore

Reliance GSM — deduction of money without any use of service

dear sir..
my mobile number [protected].
My account is daily being deducted by RS.5 from 45 days.
I am not using any service of that nature. Please refund me my money .
Please reply and get back to me as soon as possible.

Reliance GSM — GSM

sir i m nishant singh i m using reliance gsm from 2 year and my friends are also using the same connection......bt some third party named karuna rawat is using her power on me and my friends. she always mark the my number and my friends number as stolen which resumes our service,we have made several attempts to start our no but every times she does the same......on 4 and 5 of this month she has started this i hv also contacted reliance outlet near mangla puri bt they also refuse to help us
so kindly help us we cannot use our cell phone from 4 of this month. some of the numbers are
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
this are the some number which are effected by that particular person.....so please help as fast as u can or we all switch to other users this is the only option left for us.......

Reliance — Deduction of balance without using

Sir
Please check My Mo.-[protected] no. which was recharged on 13 july with amount of 500 , I get 49 rs of promo balance with 451 of main balance , after three std calls my promo balance get 0, please check the current balance .

Rekha Chourasia
Mo.-[protected]

Reliance GSM — deducted balance did not received

HELLO,
YESTERDAY I GOT A CALL FROM RELIANCE STATING THAT MY DEDUCTED BALANCE WILL BE REFUNDED, BUT TILL NOW I DIDN'T GOT ANY BALANCE NOR ANY MESSAGE REGARDING THAT.....THIS IS ABSLOUTELY UNFAIR.
IF MY BALANCE IS NOT CREDITED WITHIN 24 HRS THEN I WILL HAVE TO TAKE THE LEGAL ACTION AGAINST THE COMPANY AS I BELONG TO LAWYERS FAMILY.SO I REQUEST YOU TO KINDLY GIVE MY DEBITED BALANCE.



REGARDS
RAJIV
[protected]
NAGPUR

Reliance GSM — Regarding balance deduction

Sir,
I have been a reliance gsm customer for morethan 2 years. Presently, my no is [protected]. My balance gets deducted every now and then. Earlier, i was able to contact the customer care. But from the past 7 days, they are simply rejected my call. I am getting frustrated a lot. So, kindly help me out in this regard.
Thanks....

Reliance GSM — Continuous Balance Deduction in Reliance GSM number

I have a reliance GSM sim, which i am using from the last almost 3 years. but from the last few days...reliance is activatin some stupid services
like jokes, criket news, news etc by itself. I called customer care when it was first activated, they deactivated it and also refuded the money deducted.
and then again after few days they reactivated some service and deducted my balance. then called them and this time they are accusing me
that i must have downloaded something myself. whereas i dont mess with these services, they did not refund nor they deactivated it, morover
i dont know what is happening whenever i recharge my number, balance gets deducted, daily they deduct some balance, i dont know why, i never used any VAS serviese in my life, still it is happening. they end up deducting my whole balance to leaving merely some paisas in my account, after which
i again have to go back and recharge even to talk to customer care..this is harrasing.. One of the complaint number which they gave me is[protected] And i dont know what to do. Please help.
this is my number [protected]
Delhi circle.
Sanjay Kaushal.

Reliance — Unaccounted Balance deduction

Sir,

This is to bring to your Attention that I had purchased a Reliance GSM
Sim card, few months back, and the balance has been deducted by the
company on numerous occasions even when i hadn't activated any
particular service. When i reach the Customer care with my grievance,
they instantly refund the funds, saying it occurred by mistake, its only
few people who are aware of such Balance deductions, most of them go
unnoticed.Recently also Funds were deducted from my balance, and they
haven't been refunded till now.

The worst GSM Service award goes to Reliance...you know why:
1. I've been charged around Rs.40 four times for packs which the company activates. You talk to the customer care executive, they tell you silly reasons, refund your money and assure that it won't happen again.
2. And it happens again and again. Finally you ask the senior in the customer care..he gives you the solution that activate DND service and again assures that unnecessary activations won't happen again.
3. It happens again and I again ask for the senior...the senior executive yells at me explaining the DND service(the solution which his colleague gave) and tells me that these activation may happen anytime (even in the future).
So, if you take reliance, please be ready to ask and argue for refund every now and then.(and they say they are the best in INDIA).

Reliance GSM — deduction amount

Sir I am reliance gsm user my number is [protected]. Last 6 months I am
suffring from deduction of my balance. I had made so many complain to the
customer care but there is no any action taken against my problem by them.
Last deduction of my balance is rs.5/- On[protected] for automatic games
download. Now I am tired to make any more complain. If it is not going to
stop I will use the service of mobile number portability. So it is now on
you that you want a customer or to lose it. Thanks

Reliance GSM — deduction of balance without any information

RELIANCE GSM service provider deduct my balance (many cases till now) without any prior information, they use to subscribe any thing with their own and when I complain some times they refund my money and some times they don't. It is very HARASSING!

Reliance GSM — About balance deduction

Hello sir
My mobile number is [protected]. My balance is deducted sometime Rs.1/- or Rs.5/- per day. please resolve my problem and maintain my balance. Otherwise loss my faith on reliance telecommunication.
Thanks!

Reliance GSM — Wrong Balance Deduction Continually from 8103008111...

Sir,
I would like to inform you that you have activated caller tune service,which i have never activated on [protected]...
My alternate no. is [protected].

You have deducted my whole balance within last few months.
Earlier i had main balance around Rs 35/- but you activated CALLERTUNE on my number after some time & deducted whole balance after so many deductions for the service now the main balance is just Rs 1.99/-.
Even you have also not deactivated the service from my number yet..

I need my whole balance back.
If you don't take any action soon then I'll have to go for any strange action.

Thanks

Glad to hear from you

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Whats wrong with you Reliance GSM ???????????

My Reliance number [protected] has been again deducted with amounts of Rs.3. I have Received a message "Amount chrarged for VAS USSD Services" But I am not subscribed to any VAS services. This is my second complaint. Please rectify this issue and PLEASE DEACTIVATE ANY VAS SERVICES if their are any. I would again request the customer care department to contact with me regarding the issue and refund the amounts which have been deducted unethically. ASAP

To whom it may concern.

I don't know but I think i should have started with "Due respect" but now I really don't want to because i am totally fed up of the service provided by Reliance Telecom. My no. is [protected] and from the past two weeks Reliance has been sucking up my balance in the name of a service called "value added service"(VAS). Its really very irritating when everyday your balance is simply deducted. To rectify this this problem i have called the customer care but they too didn't help me. They always give lots of excuses like technical problem, or there is no VAS pack activated to my no. If it is not activated then why on the earth my balance is being deducted everyday!!! Now the most disgusting part is that my call is not being received by the customer care. We are ordinary people and we just follow the goodwill of your company. But such actions are making you to lose your credibility. I hope you take the adequate action you want and solve my problem and return me all the money you have deducted from me. I think either you or me don't have the time to play with this petty issues. So please stop such displeasing things from happening in future!!!

RIM — deduction of balance amount

My phone no. is [protected] .I got my balance automatically deducting .wht is the cause, I want to know .Please deactivate all the services .

my place is jabalpur (MP) new mobile rim no. [protected] my balance automatically deducting .wht is the cause, please deactivate all the services.

Reliance — deducting amount from main balance

dear sir,

in last few months the service provider is deducting money from my reliance mobile having no.-[protected]. after asking to customer care they say that the amount is deducting for "englisg learning pack" which i have not taken. and complaigning to customer care they say that you must have been selected. but the package so called "english learning pack" by them has not send any such message to my mobile related to english learning. they are deducting money since dec-08. this comes to my knowledge when my a/c. balance was 80 paise only and they deducted rs.20. so the new balance is now -19.20.

kindly provide us the justice.

thanks.

santosh k singh
[protected]

I have a ten reliance mobile. my family is reliance family.but complent are day by day to increased to

in my mobiles compent is balance is not avilable for recharge with 2&3days(no stock is balance) why? no package, no hello tune no another packges for no downlod.

Reliance — UNFAIR DEDUCTION FROM BALANCE

i have a reliance gsm sim card, few days back 30 Rs. deducted from my account without giving me any information,when i spoke to reliance customer care executive about this matter ,i was given the answer that automatically company activated voice chat service on mobile without my consent, now i am demanding my money back ,but company is refusing to do so.

Reliance — bad service & balance deduction

Reliance GSM is the worst connection in the world............

1) With recharge of 39 u will get per day 500 sms free and i[censored] will send 1 sms to 1 no. , the sms will go 20 times to that no. and your balance will be deducted...........& the customer care executive are very rude.


2) From 31st of december till 3rd January 2011 they are not allowing to do STD calls (JHARKHAND).

i m facing the same type problemwith reliance, and i have complaint many times but no action is taken yet..i think i have to file a case against the company.

Reliance GSM — very poor customer service and unusual deduction from main balance

coustomer care executives disconnecting calls by putting on long holds and without my knowledge deducted the amount and saying tht i have activated the services

[protected]

Reliance — Unusual deduction of amount from main balance

I am using Reliance GSM service for mobile communication.
Today at around 4:50 PM my balance was Rs.79.20 after that time i use internet on my phone for that I have already a internet plan of Rs. 99. After that I make a call and it deducts Rs.10 but after deducting it shows balance as Rs.17.21
When I call at Reliance CC they told me that I am using a MOVIE MASALA pack of Rs.30/month
But I didn't request for such services,and they are refusing to give that unusual deduction back to my balance.
And they deduct unusually Rs.40 from my balance.
I want my balance of Rs.40 back.
My mobile number is [protected]

Reliance — unfair deduction of amount

unfair payment deduction of amount without any reason.case to be given for legal action.

jagjeet singh
S.S.RAJPAL (Adv)
[protected]

Reliance — main balance deducted

dear sir,
my main balance has been deducted around Rs.30 on 20/05/2011.when i call customer care they said that through sms i have activated the service and now it has been deactivated.but when i tell i have not activated the service nor i have deactivated they donot respond me.even when i tell that i don't know how to activated and deactivated that.Later on when i want to talk to their supervisor they cut the phone line.when i call again they don't receive it.please help me sir. my cell phone number is [protected]

Reliance — deduct bal.

The same case for my another no. that is.

no. is [protected] (Rajeev)

company has deducted my bal.
without any information
the amount is more then 30 rs

so pls do somthing....??


why the company do this type of activities..??

sir

no any action taken by u what is the problem ???
i not get back any balance..??

Reliance — Balance deduction and poor support

My friend posted complaint to reliance nodal Officer but didn't get any reply...so what to do ??

from deepak kumar [protected]@gmail.com
to RCOMNodalOfficer.[protected]@relianceada.com
date Fri, Jul 22, 2011 at 5:41 PM
subject complaint for [protected]
mailed-by gmail.com

hide details 5:41 PM (19 hours ago)

Hi i m deepak kumar and i am quite upset with the service that you
people are providing and finally i have to write my felling to you ,,

i have some issue with the balance and first time i talk to a lady
sOnali (Reliance Customer care ) ( and ref no:[protected] she gave the information that she had
logged a case that there due some problem in system there was
deduction of balance ....

.My Rs.15 was deducted like ever for the
sms pack but still my 0.50 paise is deducted for each SMS ....but
when i called to support care that told there is no case logged with
this information and the next guy Arup told that he will not proceed
my refund and when i insist to talk to supervisor he transferred and
the call was disconnected twice and the guy arup refuse to give case
and asked to talk to nodal or do what can be possible .....report on
[protected]

kindly response soon or else i will proceed to next step.
thanking you
deepak kunar

[protected] call back number)

Reliance 3G — no data given

DEAR SIR MY RELIANCE 3G NUMBER [protected] IS HAVING PROBLEM OF 3G DATA PACK AT FIRST RECHARGE OF 103 THE MESSAGE CAME "Reliance 3G Customer 100 MB data usage credited to you on recharge of Rs 103. Balance 2.9GB will be credited within 72 hours of IMEI validation." ON 29/07/2011.100 MB HAD BEEN CREDITED BUT UPTILL NOW 2.9 GB IS NOT CREDITED. PLEASE MAKE NECESSARY INQUIRY AND GIVE ME 2.9 GB DATA.IT,S ALREADY BEEN LATE I HAVE TRIED TO CONTACT CUSTOMER CARE BUT THEY ARE ALSO NOT RESPONDING,SO PLEASE DO IT IMMEDIATELY OR ELSE I HAVE TO TAKE SOME ACTION AGAINST RELIANCE 3G.


NAME :- ATUL DARUKA
CONTACT NUMBER :- [protected]

Reliance — 3G service not activated,amount deducted

Dear sir
My no is [protected], i m living in kolkata and i am having relience GSM service.Yesterday i went to Relience web world ,taratalla and i paid there 749 Rs for activation of 3 G services.After that i got a message from reliance that my request in under process.After sometime i got another message that "your request cant be completed ,sorry for the inconvinience".So my 3G plan was not activated though i have paid 749 rs.I have contacted customer care more than 10 times but i am not getting any positive response and they told me this plan was (749 Rs) is no more valid from 6th of september ,so we cant refund it But I have paid 749 Rs and i want my money back or any other 3G plan.Kindly help me doing so.

Reliance 3G — Poor speed of Reliance 3G

Network of Reliance 3G is very bad here.I am not getting good download and upload speed.Network signal of 3g is also very low.

Reliance 3G — Poor network coverage of Reliance 3G and Reliance GSM

the network of Reliance 3G is very very very..... poor, i can not enjoy the high speed internet of 3G. in here network coverage is very poor.

install a tower booster ... or I'm moving away from Reliance 3G! fed up with reliance 3g!

reliance speed is very low in 2g...& i cant access the 3g in reliance..

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi

My Reliance 3G number is [protected]. My balance was deducted by Rs 3 citing VAS USSD as the issue when in fact before that message I had not used USSD services at all for the entire day. This problem was faced by me earlier also when every 3-4 days later Rs 3 was deducted for VAS USSD. I am tired of calling 198 and getting the same response without any redressal of my grievance. I don't know how I can prove that I am not using your VAS services but honestly I am not.


I know one customer unsubscribing will not have any effect on your company but you are leaving me no choice but to stop using your service and recommending others to not use it either.

Dear Sir/Madam

My Reliance 3G number is [protected]. Since December'13 my balance gets deducted by Re 1 every 10 days or so saying I've accessed some VAS videostore when in fact I have not done so. I have called 198 and was assured multiple times that this issue will be resolved however it is still persisting. On 9th Jan'14 my balance was deducted by Rs 5 on account of VAS shemarooVP. I have no idea what and how this is happening and am feeling cheated by this service. This is forcing me to think about switching to a different service provider.

I am writing this mail as a last resort after which if the issue is not resolved I'll stop using this number. I know this is a good company that values its customers so I am humbly requesting you to redress my grievance.

When I called 155223 the message is "you do not have any VAS packs activated". the 198 executive that I talked to earlier also gave me details about some video that I accessed and that it is activated for only 1 day. My problem is I am not accessing these videos from my number. Furthermore currently I am in Kolkata and not using this number at all yet these videos get activated AUTOMATICALLY.

Please stop this. I am not asking you to refund the balance, I am just asking you to ensure that going forward this does not happen. May be this is due to a technical fault of your system or whatever please stop this. Earlier also every 3 days Rs 3 used to get deducted on account of VAS USSD that I complained about and got it stopped.