Reliance Communications Complaints & Reviews

Dear Sir,

I have already more than 10 times mail to customer care officer and other reliance nodal officer too

i have update my broadband plan 2 mbps to 4 mbps from 3 july 2013

but after updation of my plan i am not getting even 1 mbps speed also and i have also submitted lots of time screen shot of speed test too

since one month i am getting same reply from cutomer care officer...

My Reliance GSM number is [protected]. I always use this number for 3G Internet use only, in a 3G modem. My modem was not in use for last 5 days. When I switched it on yesterday I received a SMS that some Evolve VAS services has been activated on my number. I didnt request for any. By balanace also has been reduced from 27.12 to 16.12.

I don't know how this service is activated automatically when i am 100% sure that...

Hi,


I had raised my termination request on 22 march and I had paid all my dues. (538 RS was due, and I had paid that. this is also reflected in the bill statement as well)

but even after termination I am still getting billed, without even having any connection.


Please revert back with the cause of this discrepancy.

Also why my termination request is re-generated for...

After complaining so many there are no update available at Reliance Agent who is sitting at first level .

- There are no escalation processes available for the services through mail / phone also.

- No feedback call / SMS comes from Reliance -Care for the any services.

- Reliance person automatically closed without confirmation from client .

- When we ask to weaver (refund / adjustment...

I own a reliance passport SIm number[protected]. My Sim card did not work in Korea and always showed an error message “operator has insufficient balance or otherwise there was no error but calls did not go through. When I complained I got a reply saying we will investigate. Nothing was done and I let it go. I traveled to Spain on 2nd may and to avoid these issues recharged with rs 3000. In Spain and also in Switzerland the phone did not...

Hi,

My reference Id. I was using reliance broadband for almost 6 months. on 01/07/2010 my connection was not working so filed a complaint, no one responded from their side and after some days, one of their exquisite came and took their instrument. On 05/06/2013 I received a call saying that, they have filed a case against us in delhi court for not paying 4000 +, I contact reliance support often to explain everything clearly,...

I have not subscribed to any VAS packs on my Reliance GSM No. [protected] but my balance is continuously getting deducted by amount of Rs. 30 And Rs. 5 . I am receiving messages which says that "you have been charged for VAS Jumpgames" to which I am not subscribed. I have tried to contact your customer care service but they are not able to help me and asking me to send me a deactivation message with a USSD code which they are not...

My phone number is [protected] (Delhi Circle)

I had purchased a reliance 3g sim of rs 100. It promised a plan of 1
GB 3G Data for a month ( from[protected] to 24.08.2013).....data left
is 82.56MB .Then everything was fine till 11.08.2013,the 3g service
derives main balance amount instead of existing 3g data balance. Still
i have 82.56MB 3g data left in my account.

Till today i've...

Sir,

Your employees for supplying Diesel/Fuel to Towers are cheating with you heavily. They are taking less amount of Fuel from Petrol-Pumps and charging the company with heavy bills.

I request you to take care of this matter with serious concern and act accordingly.

Plz contact me if needed.

Thanks...

Hi,

Reliance datacard no: [protected]


I have already raised a request for suspending my data card connection as I am no longer using the services. But even after suspending the account, you've activated the connection again without any proper request sent by me ( customer care person Revathy said I've raised a request on July 26th 2013. But that is not the case). I am giving you full details...

I was Reliance post paid customer Mob- [protected] but it has been suspended i had deposited bill Rs-1410/- and my refundable security amount Rs.250( 1410+250) against Bill no[protected] but my bill amount (1364.56+100.36)=Rs.1465/- My refundable amount is Rs.[protected] Rs.195/- Plz refund as soon as possible...

Hello all,
I brought reliance hello in the year 2006 with lifetime service warranty for Rs3499/ .

Now the phone is Dead and I contacted the customercare and they didn't take any complaint or solved my issue.

My reliance hello no. is[protected]
my alternate contact no. [protected]
my email : [protected]@gmail.com

Please keep your service warranty Promise
.
Hope...

There was some problem that reliance and other network have been given a notice by municipal corporation that there lines being over ground should be underground so the internet was stopped for around 15 - 20 days but , as we have postpaid monthly connection they are charging for complete 1 month ,as our internet was stopped for 15-30 days so why should we pay for that time , complaining to the customer care doesn't got satisfactorily...

When i tried to call a bsnl no from my reliance gsm I always get "this route is busy plz try later". No matter how many times i tried the result was the same. My reliance gsm no is [protected]. I have ported this number from docomo to reliance. Please resolve it as soon as possible.
My mobile number is [protected]....

Sir,
This is to inform you that i had taken a reliance CDMA post paid conection mob. no. [protected]. I had used it since few months but soon i got no network. i had complained to customer care but it was not resolved. many a times i complaint to customer care repeatedly and also to reliance customer shops. but they were just giving me assurance only, They have not resolved problem. when i told them to close the connection they were...

Actually this complaint of mine is related to the unfair charges that are reflected in my bill and of late the discomfort due to the unneccessary calls made by the tellecallers of this company with bereft of knowledge of the issue have caused me. I was using 599rs rental plan till june which i decided to end and get my sim converted to a prepaid one.for this i called up reliance customer care.The guy on the other side knowing my request tranferred...

Sir I am a user of reliance sim card . my number is [protected]. on 8th of this month i was charged some Rs 20+ without my knowledge.....when i called costomer care they wrote a complain and today i got a message that my problem was solved .i checked my balance and found no refund. I want u to take some action....

Dear Sir,

I had given request to relocate my broadband and land line to my new address which just in next apartment i.e. from old address to new address given below on 7th July 2013. I received request no[protected] and the message that my connection will be relocated within 5 working days. After 5 days i received message from reliance that my request no.[protected]Different from first one) will resolved within next 168 hours...

On 4th Aug13 i activated the wattsapp monthly plan on my reliance number [protected].Since that day even after sucesful activation of Rs16 monthly watsapp plan money is being deducted from my main balance.I have already called customer care executive 3-4 times to resolve this matter or deactivate the plan and return my money back.i jus get a reply that information regarding your number is not available please call after sumtym.
dont...

Hi, I called to Reliance data connect (customer care) for closing down my net services immediately.(Details :First time called up:18/may/13 between 5:30pm to 6:00pm, after call I received SMS "your request with reliance is registered with ID:[protected],will be resolved in next 15 days" SMS received time:05:52:18pm,date:18/may/13) They never closed down the service, First bill i charged for Rs.475(time period:10/may/13 to 10/june/13).br...