[Resolved]  Reliance Communications — Fraud Balance cut as well as No activation of GPRS

RELIANCE/FRAUD SERVICE — NOT ADDING CONTEST WINNING AMOUNT

I am Ravi B Shivanavvagol..I am using reliance GSM mobile since from three years..My mobile number is [protected]...I received a message from 51234 to my mobile number to play a JUMBLE WORD CONTEST on 28th February 2009...I played the contest and correctly arranged 15 jumbled words and won the contest...I totally lost 45 Rs to play the contest...Then it sent a message saying "you have won...If you are a pre-paid customer, your account will be recharged with free 100 Rs top up card ..."...but till now the winning amount of 100 Rs is not yet been credited to my account...I request you to take a serious action against this fraud and warn the company not to repeat this again...
thanking you...

Reliance Info — without any information cut my balance

dear sir
my mobile no is [protected].the company activated caller tune service.without my infomatoin.and my balance deducted.i has tried to contact custmer care centre.but he does not answer.

gprs activation — activation of gprs

hello sir,
i need my gprs connection my name is d.v.subbaiah, my number is [protected] please alow my number to get the gprs connection as soon as possible. thanking you

REL — balance cut

hi this nirmiti my mobile no.[protected]. mahzya mobile madhun nehmi balance cut hote. mi kontehi subcribe downlode kelele nahi tari sudhya maze balance cut hote.cust care madhe phone kelyavar te sudhya reply det nahi.
kindly action immediately.& i have require my amount immediately

Reliance — fraud

dear sir i Shaheen sultana user of relince gsm service . company always deducted our balance from my account .today also he deduct 40 Rs from my a/c for some activation but as real i do not use this service.so please sir take suitable action against him and give reply as quick as possible .

your faithfully,
Shaheen sultana
Mobile no-[protected]

Reliance — offers are getting activated by itself and cutting all my balance

Hello,

I have been using your prepaid reliance service since a month. your service is activating unnecessary offers on my phone and cutting my balance. I never used internet to even activate your offers
I don't need any freaking offers your service provide. I m vexed with your service. I lost almost 150 rupees for nothing. I recharge my phone, there will be some new offer to activate it.
I have been trying to contact customer care service representative since 15 days to file a complaint. i cant even reach anyone. I dial 198 and some recorded voice give instrustions. which i follow to reach ur representative.. they make me wait fr 5 min and cut the call. i redial and redial and i m frustrated with your ridiculous service. I many times let the money go and recharged again, but cutting my balance happens again and again. After cutting all my balance, i get a message from customer care to recharge my phone immediately, cause it want to give me amazing offers and cut my balance again. SERIOUSLY, I M CONTROLLING MY HAND NOT TO TYPE ANY ABUSING WORD. ITS FRUSTRATING TO USE YOUR SERVICE.
My phone number is [protected]
Hyderabad

I already complained about this to some one at reliance service provider in hyderabad. but they said that they can do nothing about it. i have to contact someone through 198. though which i can reach no one! i request you to kindly refund my amount and solve my problem.

An frustrated customer

Reliance — cutting balance

deducted my whole balance by activating any service like caller tune love tips and other . after calling customer care nothing happen . Person sitting in customer care tell me that "It is good na aapko to kutch karney ki jarurat he nahi apane aap activate ho gaya sab kutch".
even i have sent email to company they never responded .
THIS IS HOW THIS COMPANY EARNING MONEY BY FORCEFULLY TAKING MONEY .



IF ANYONE IS TRYING TO BUY SIM OF THIS (RELIANCE) COMPANY THEN PLEASE DONT.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care