[Resolved]  Reliance Communications Landline Services — EXCESS BILL CHARGED

Address:

Mumbai City, Maharashtra

RELIANCE COMMUNICATIONS - LANDLINE PHONE SERVICES-ADA GROUP
LAND LINE NO.[protected] : SUSHIL VASANT RAJE RAJE.
SINCE LAST FOUR TO FIVE MONTHS I AM BEING CHARGED FOR LATE PAYMENT EVEN THOUGH I HAVE BEEN REGULAR IN MY PAYMENTS BEFORE DUE DATE. MY CHEQUES ARE DEPOSITED MOST OF THE TIME
AT RELIANCE RETAIL OUTLETS AND SOMETIMES AT BILL PAYING AGENTS
I HAD DROPPED MY CHEQUE AT RELIANCE MOBILE COMPANY'S RETAIL OUTLET IN THE MONTH OF OCTOBER AND NOVEMBER 2010 AND I HAD PAID EXTRA PAYMENT IN MONTH OF OCTOBER,2010 VIA CHEQUE AND ONLINE TO AVOID DELAYED PAYMENT DUE TO NO FAULT OF MINE
SINCE I HAD NOT RECEIVED THE BILL FROM THE COMPANY BY COURIER.
MY REGULAR BILL IS RS 320/- BUT I AM BEING CHARGED RS 375/- FOR
JULY,2010 , IN JANUARY,2011 AGAIN RS 370/- FOR LATE PAYMENTS
WHICH I REFUTE AND DISAGREE. THE RELIANCE RETAIL MOBILE AND LANDLINE STORES ARE ALSO NOT AT ALL CO-OPERATIVE EVEN THOUGH IT IS THEIR OWN COMPANY'S BILL PAYMENT THEY DO NOT RECEIVE OR ACKNOWLEDGE RECEIPT OF PAYMENTS DROPPED IN BILL PAYMENT BOXES PROVIDED BY RELIANCE INDIA COMMUNICATIONS
ANILBAHI AMBANI GROUP OF COMPANIES . I FAIL TO UNDERSTAND THE REASON FOR CONFIRMING RECEIPT OF PAYMENTS MADE IN TIME.
I INTEND TO STOP THEIR SERVICES DUE TO POOR CONSUMER SERVICES RENDERED BY THEM ALSO I RECEIVE UN-NECESSARY SMS FROM COMPANY EVENTHOUGH I HAD PUT A REQUEST FOR DO NOT DISTURB ME ALMOST FOUR TIMES LAST YEAR 2010 AT THEIR SHIVAJI PARK , DADAR WEST ,STORES . WHOLE NIGHT THE PHONE GIVES BEEP AND DISTURBS OUR PEACEFUL NIGHT SLEEP ALMOST EVERY TIME .
i have also discontinued their mobile services of no. [protected]
REGARDS
SUSHIL V RAJE ; MOBILE NO. [protected]
E-MAIL : [protected]@rediffmail.com and [protected]@ril.com