[Resolved] Reliance Communications — Legal Notice for nonPayment of Bill | |||
Hi, I was using Reliance postpaid ([protected]) Netconnect+ from more than one year. But in November 2012, I started using Idea 3G and I requested reliance customer care to deactivate the connection. But they offered me that I could use 2 GB of data for three months free of cost and if I would like to continue after three months, I could and otherwise I may deactivate netconnect+. Even in the bills generated during these three months also have data usage as discounted data. But now in Feb 2013 when I asked them again to deactivate the connection, these people asked me to pay the amount of about Rs.482 which I used during this period. As I denied to pay, instead of deactivating the connection they changed my plan to Rs.500 monthly without even asking me. And after the denial of two months they deactivated the connection but now sending me the legal notice for non-payment of the bill stating that "Legal notice generated against your non-payment of-[protected], Amt,1144, Please make payment to avoid legal action.. Please suggest me what should I do now....Thank you!! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Cheers,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Cheers,
RCOMcare
Dear Customer,
We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform that your connection has been terminated and a waiver of Rs 1244 has been posted into your account.
Regards,
RCOM Care
We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform that your connection has been terminated and a waiver of Rs 1244 has been posted into your account.
Regards,
RCOM Care
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Reliance — Complaint about Notice
Sir,I want to complain you that why you send notice to me whenever I am not the actual account holder of no [protected]. I received a notice regarding due bill on date 12/12/10.
I applied a postpaid connection on date 4 August 2010.I submit my driving licence for proof.
I received a no [protected] but on date 9 August 2010 this no is closed due F.I negative,Then my money and document is returnd on date 10 August 2010.
I am not the account holder for this no.This no is in account of Rajesh Kabra on date 3 August 2010 when i applied for this no.
Thanking you
Thanks& Regards
Gireesh Kumar
[protected]