Reliance Communications — no action against complaint lodged on no 3G connection

Address:Kolkata, West Bengal

I had bought a reliance 3G sim on 4th september. The number is [protected] for Rs.400. The offer was 3G net data of 2GB for 3 successive months. But for past 1 week I could not connect to internet for even a single instance. The H+ sign is flickering. For most of the time there is even no sign only. I had complaint to the customer care on 27th September. They had given me SR no.[protected]. But after that whenever I m calling they are unable to tell when my problem will be solved nor the progress of repair.
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Reliance Communications customer support has been notified about the posted complaint.
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"Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare"
Thanks to Rcomcare..it has been resolved yesterday night.. though it took more than 7 days for u 2 respond..
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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