Reliance Communications — not updating prepaid recharge packs rates

Address:Udhampur, Jammu and Kashmir

sir
reliance communications has not updated the new rates/packs for gsm prepaid on their main web site.this has been informed by me to them as an e mail around 10 days back.
the reluctance in updating the new rates /packs clearly shows they cheat the cusumers.Eg when we recharge through their website for a 2G plan for RS 101(which as per the site gives 6GB data and 30 days validity)actually now gives only 1 GB of data with 21 days validity.
reliance while changing its tarriffs should do it on its official website also.The reluctance clearly shows cheating.
thank ypo
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Reliance Prepaid — Recharge

I Had Recharged with Rs.38 but i didn't get recharged by the reliance web world.Even I had received message for recharge.
Dear Customer Service,

My reliance number starts with [protected] (Banglore number). However I am unnable to register the number with my citibank online account so that i can easly recharge my prepaid account online.
However unable to do register the above specifed number:-
Error received wihile registering " The service provider and mobile number combination you have entered is invalid. Please try again.". Please can you advise on the above issue and when expected to have a solution for the same.

Regards
Ramchandra Gaikwad
Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

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