Reliance Communications — Reliance CDMA - unnecessary VAS service activated without my concern | |
Sir,
No action has been taken by you against my complaint undermentioned VAS service charges
one week has been passed so please do the needful otherwise i have to go for other action
so please refund my account balance without any delay
My complain is that Reliance service has activated various VAS in my phone, Reliance CDMA number [protected] :
[protected] VAS TechzoneSMS S charged Rs 10
and these following two service were regularly deducting money from my account
VAS Altruist Subsc charged Rs 5
VAS ShemarooVP charged Rs 5
and so on...
All these activations were without my knowledge and consent. I want all VAS services deactivated and also charged amounts to
get refunded to my balance as I never approved such activation and instead was harassed of such regular automated activation
against my will.
They should not be activate any VAS service in future if it does i have to go for new mobile service provider Was this information helpful? | |
3 Comments | |
Comments
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
Hi,
I have a number [protected] and by default activated with VAS services. And aprox 50 to 70 rupee has been deducated from my acount.
No any response taken from customer care side whenever we call them.I think we have to stop our reliance network. Will this solve for further inconveninced.
Thanks,
Vivek Raj
I have a number [protected] and by default activated with VAS services. And aprox 50 to 70 rupee has been deducated from my acount.
No any response taken from customer care side whenever we call them.I think we have to stop our reliance network. Will this solve for further inconveninced.
Thanks,
Vivek Raj
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare