Reliance Communications — unnecessary VAS pack activation & balance deduction

Reliance — VAS PACK ACTIVATION

SIR MY NO IS [protected]....... RECENTY FEW MONTHS COMPANY HAVE ACTIVATED VAS PACK ON MY NO. WITHOUT MY PERMISSION....... I DID'T WANT ANY TYPE OF VAS PACK...BUT COMPANY DEDUCTED MY BAL REGULARLY....PLZ DEACTIVATE VAS PACK SHORTLY,,,,,,,

Reliance GSM — Unnecessary Packs activated

This is Hitesh. I am a reliance GSM consumer with [protected] number. I lodged a complain recently for GSM that many packs were getting activated without my intimation and unnecessary deduction of balance from my account. One suce complaint was addressed and I got my balance refunded for some unnecessary packs activated. Again I encountered the same thing. Health pack got activated without my intimation and deducted an amount of 30 Rs.

Please help me get out of this viscious circle as cannot keep paying for some stupid packs getting activated every now and then.

Thanks.

Reliance GSM — unnecessary daily balance deduction

daily deduct my balance even i am unsubscribe the service and when i call to reliance c.care the executive said that sir there is a technical problem and i cannot help u these all happens from 25-30 days my mobile no. [protected]

Reliance — without information 3 packs activated

I am reliance user from last 8-10 years, recently without any information reliance activated 3 packs on my mobile, due to this my total balance lost. Customer care representative assured me they will deactivate my all service, only because of this I lost trust about reliance.

Reliance GSM — Balance Deduction & other

I (Reshma Kaur) am using Reliance GSM number [protected] for last few months. I am very much disappointed with this number as without my confirmation Caller tune has been activated on this number, moreover balance also keeps deducting on regular basis. I tried the helpline number *369 under which instruction to press 4 (to speak to customer care executive) does not work.

I request you to please look into this and let me know the exact status why it has been happening and also get my caller tune deactivated on priory.

I will be thankful to you or else I will have to look for other options.


Regards,
Reshma Kaur

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you that a waiver of Rs 10/- has been posted into your account.

Regards,

RCOM Care