Reliance Communications — Wrongful deduction of money and recharged amount not credited yet

Reliance Communications — wrong ful deduction of talkvalue

On 9 oct 07 i found that there is a wrongful deduction since last four or five days. i registered a complaint no. 56281087 on 11oct 07 but got no relief. i am using special tarrif voucher worth Rs 120, by virtue of which outgoing call rates (for local calls) are priced at low rates. i have been told by mr radhakrishnan, supervisor customer care, on 10 oct 07 that this deduction is due to use of some value added products by me , disclosure of which is against company policy. it was 10.55 pm of 10 oct 07. at 06.15 am of 11 0ct 07 i confirmed the account balance, it was Rs 66.28 only. i again had a conversation with customer care at *369. when i finished my call once again i checked the balance it was reduced by Rs 2.00. through out the day i did not make any calls but again Rs 12.00 were reduced from my account balance. every time i informed to the customer care. today on 12 oct 07 again a sum of Rs 12 was deducted from my account balance . twice i talked to customer care at *369 and got my account balance debited by Re 1.00 each time. I reported the matter to customer care but they replied that tecnical team has given feedback and there is no wrong debitingand my complaint bearing abovementioned complaint no is a closed case now. about the current deduction of Re 1.00 for each call made at *369, they told that presently they donot have data and i can make call afterwards. there is no transparency on the part of company.

yes there is no transparency . my account ballance also diminished without use .i registered a complaint but no result .

I am using Reliance prepaid card ( Cell No.[protected]) since last few days the Balance gets reduced automatically. I have also applied for "Do Not Disterb)

Before 2 Days I got message that Your subscription to INDIALEDU is due for renewal.You will be charged Rs. 30 on[protected], To Deactivate call[protected]toll free) ????????????????

What a surprise !!!

I have never applied for INDIALEDU. Even I don't know what it is. When I am traying on give No. its getting engaged

This is one kind of Black Mailing. When I have not received any services how you can activate the services Automatically. Please stop this kind of mal practices.

Ramnik Bhavsar

my money is reversed to my account, Thank u CC team and vodafone

Regards,

Sriram...

Reliance Telecom — amount deduct but not recharged my mobile

dear sir, on 13.05.2011 i am recharge RC 200 to mobile ([protected]) using with online rechage, my number is not recharged but amount is deducted in my bank a/c. so, kindly give me back amount to my account. transaction details "CCA11EAXR911IG50771594 TRANSFER TO [protected] AVENUES INDIA PRIVATE"

regards.... sriram...

[protected]@gmail.com
Ph : [protected]

My Money was back..., thanks to CC team and RCOMcare

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you that sms pack has been deactivated sucessfully.

Regards,

RCOM Care