Reliance General Insurance Company Limited — my pending claim since 11/02/2010 for policy no.[protected].

Sir,

I have been receiving simply assurance not receiving not solution of my pending claim since 17/02/2010.As you see herebelow:-

Thank you for writing to Reliance General Insurance Customer Service Unit, we value our relationship with you.
We will attend to your mail promptly and revert to you within seven (7) working days .Your service request no. is 01042994 , kindly refer to the service request number for any further communications or query.


from Reliance Genaral Insurance Company Limited <services.[protected]@relianceada.com>
to "[protected]@gmail.com" <[protected]@gmail.com>
date Fri, Mar 19, 2010 at 5:36 PM
subject Re: My pending cliam since 11/02/2010 for Policy No.[protected].
hide details 5:36 PM (15 hours ago)
Dear Customer,

Thank you for writing to Reliance General Insurance Customer Service Unit, we value our relationship with you.
We will attend to your mail promptly and revert to you within seven (7) working days .Your service request no. is 01042994 , kindly refer to the service request number for any further communications or query.
from subash paliwal <[protected]@gmail.com>
to Reliance General Insurance Company Limited <services.[protected]@relianceada.com>
cc [protected]@mediassistindia.com
date Fri, Mar 19, 2010 at 5:34 PM
subject My pending claim since 11/02/2010 for Policy No.[protected].
mailed-by gmail.com
hide details 5:34 PM (15 hours ago)
Sir,
I have been making above several complains to you to settle my
pending claim for Policy No.[protected] which has been still pending
since 11/02/2010.Otherwise please return my amount Rs.8075/-premium
paid for getting Policy No[protected] because you are unable to give
service to your customer.
How long i wait?
Your Customer,
(S.C.Paliwal)
Policy No.[protected]

from subash paliwal <[protected]@gmail.com>
to Reliance General Insurance Company Limited <services.[protected]@relianceada.com>
cc [protected]@mediassistindia.com
date Sun, Mar 14, 2010 at 6:48 PM
subject Deposit Claim for Policy No[protected] on 11/02/2010 which is
still pending for settlement .
mailed-by gmail.com
hide details Mar 14 (5 days ago)
Sir,
I have been making complain to you and consumer also to settle my
pending claim for Policy No.[protected] .
which has been still pending since 11/02/2010.Otherwise please return
my amount Rs.8075/-premium paid for getting Policy No[protected]
because you are unable to give service to your customer.
How long i wait?
Your Customer,
(S.C.Paliwal)
Policy No.[protected]



reliance healthwise policy Complaints - Deposit Claim for Policy
No[protected] on 11/02/2010 which is still pending for settlement .
View all reliance healthwise policy complaints
reliance healthwise policy
Posted:[protected] by Subhash Chandra Paliwal Send email
Deposit Claim for Policy No[protected] on 11/02/2010 which is still
pending for settlement .
rom subash paliwal <[protected]@gmail.com>
to [protected]@medisassistindia.com
cc [protected]@medisassistindia.com
date Sun, Mar 14, 2010 at 6:30 PM
subject Re: Deposit Claim for Policy No[protected] on 11/02/2010
which is still pending for settlement .
mailed-by gmail.com
hide details 6:30 PM (1 minute ago)
- Hide quoted text -
> Sir ,
> I was admitted in Ayushman Hospital &Trauma centre,hero Honda
> Chowk,NH-8,Gurgoan(Haryana) on 02/02/2010 at time 1.15P.M. due to
> problem was diagnosised Hepatitis.I contacted to your TPA Medi Assist
> India Pvt.Ltd. on his toll free no.[protected] so many times but TPA
> has not picked my phone.
> I made a complain to Relaince General Insurance Co.Ltd. and got
> registered no. 947725. The Relaince General Insurance Co.Ltd. has
> given me Delhi address of Medi Assist India TPA Pvt. Ltd.F-2,Kailash
> Plaza ,H-252,Sant Nagar,New Delhi-110065 Ph.[protected]/11.I
> contacted TPA Delhi office through phones no. Ph.[protected]/11 and
> office person told me to deposit your claim with origional Claim Form
> Filled with Origional Hospitalization Documents(Admission Sheet,
> Discharge
> Card and Bills of Ayushman Hospital &Trauma centre,hero Honda
> Chowk,NH-8,Gurgoan(Haryana)).I deposited Origional Hospitalization
> Documents(Admission Sheet, DischargeCard and Bills of Ayushman
> Hospital &Trauma centre,hero Honda Chowk,NH-8,Gurgoan(Haryana) along
> with Claim Form Filled to receiving section of Medi Assist India TPA
> Pvt. Ltd.F-2,Kailash Plaza ,H-252,Sant Nagar,New Delhi-110065 on
> 11/02/2010 wide register no.21 .The scan copy of receipt given by
> receiving section of Medi Assist India TPA Pvt. Ltd.F-2,Kailash Plaza
> ,H-252,Sant Nagar,New Delhi-110065 is herewith attached.
> If i attached all Bills copy and admission Sheet, discharge card
> ,Medicine details the scan files sizes are large although i zip
> compressed the same yet these impossible to attached.I have tried to attached these scans copies in small sizes.
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rom subash paliwal <[protected]@gmail.com>
to Reliance General Insurance Company Limited <services.[protected]@relianceada.com>
cc [protected]@mediassistindia.com
date Sun, Mar 14, 2010 at 9:21 PM
subject I have been making above several complains to you to settle my
claim since 19Feb2010.
mailed-by gmail.com
hide details Mar 14 (5 days ago)
Sir,
You have been giving me simply service request no. since one month
and promising me in each requests we will revert to you within seven
(7) working days.Kindly refer to the service request number for any
further communications or query.
Now if we gether these querrries from your below mails sent to me,
these are as:-
1-Your service request no. is 01028921 on dated 14March2010.
2-Your the service request number 00972062 on dated 10March 2010.
3-Your service request no. is 01001085 on dated 03March2010.
4-Your service request no. is 00986187 on dated 24Feb.2010.
5-.Your service request no. is 00975741 on dated 20Feb.2010
6-Your service request no. is 00972062 on dated 19Feb.2010.

You also say that we assure you to provide a complete resolution on
your complaint at the earliest.
Sir,why you give above such false comitments to your customer and not
solve the problem.
Sir, since 19Feb. we have been getting such false comitments and how
long i will receive your such false comitments in solving my
problem.
Sir,I have been making above several complains to you to settle my
pending claim for Policy No.[protected] which has been still pending
since 11/02/2010.Otherwise please return my amount Rs.8075/-premium
paid for getting Policy No[protected] because you are unable to give
service to your customer.
How long i wait?
Your Customer,
(S.C.Paliwal)
Policy No.[protected]




from Reliance Genaral Insurance Company Limited
<services.[protected]@relianceada.com>
to "[protected]@gmail.com" <[protected]@gmail.com>
date Sun, Mar 14, 2010 at 6:52 PM
subject Re: Deposit Claim for Policy No[protected] on 11/02/2010
which is still pending for settlement .
hide details 6:52 PM (1 hour ago)
Dear Customer,

Thank you for writing to Reliance General Insurance Customer Service
Unit, we value our relationship with you.
We will attend to your mail promptly and revert to you within seven
(7) working days .Your service request no. is 01028921 , kindly refer
to the service request number for any further communications or query.

Register yourself on our website www.reliancegeneral.co.in for
managing your policy account online and to know more about our online
services.

If you need any further assistance please feel free to contact us on
our Toll free number[protected] Or[protected]Local rates only) our
customer service executive will be glad to assist you.
Assuring you of our best service always.

Yours Sincerely,
Customer Service Team
Reliance General Insurance Company Limited


from Reliance General Insurance Company Limited
<services.[protected]@relianceada.com>
to SUBHASHIS POLIWAL <[protected]@gmail.com>
date Wed, Mar 10, 2010 at 2:15 PM
subject Re: Relaince General Insurance Policy No.[protected]..
Complaints - Hospital bill of Rs.23098/- and with four days bed
Rs.4000/-. (Case ID:[protected]
hide details Mar 10 (4 days ago)
Dear Mr. Paliwal,


Thank you for contacting Reliance General Insurance Customer Service Unit.

This is with reference to your below communication.

We regret the inconvenience caused to you.

We would like to inform you that, we have forwarded your complaint to
our concern department with the service request number 00972062, our
devoted officials are looking into your complaint regarding
non-settlement of your reimbursement claim, as the same is under
process. We assured you to provide a complete resolution on your
request at the earliest.

Meanwhile, we appreciate your co-operation.

Further, for any information you may also contact us on our toll free
number[protected] or[protected]local charges) and our customer
service executive will be glad to assist you.

Thank you for choosing to write to us.


Yours Sincerely,
Customer Service Unit.
Reliance General Insurance Co. Ltd.

from Reliance Genaral Insurance Company Limited
<services.[protected]@relianceada.com>
to "[protected]@gmail.com" <[protected]@gmail.com>
date Wed, Mar 3, 2010 at 6:07 PM
subject Re: Claim settlement Rs.27098/- of Policy No.[protected]Bill
amount Rs.23098/- plusRs.4000/- as bed charges @1000/- per day for
four days.)
hide details Mar 3 (11 days ago)
Dear Customer,

Thank you for writing to Reliance General Insurance Customer Service
Unit, we value our relationship with you.
We will attend to your mail promptly and revert to you within seven
(7) working days .Your service request no. is 01001085 , kindly refer
to the service request number for any further communications or query.

Register yourself on our website www.reliancegeneral.co.in for
managing your policy account online and to know more about our online
services.

If you need any further assistance please feel free to contact us on
our Toll free number[protected] Or[protected]Local rates only) our
customer service executive will be glad to assist you.
Assuring you of our best service always.

Yours Sincerely,
Customer Service Team

from Reliance Genaral Insurance Company Limited
<services.[protected]@relianceada.com>
to "[protected]@gmail.com" <[protected]@gmail.com>
date Wed, Feb 24, 2010 at 7:51 PM
subject Re: Hospitalization bill claim of policy no.[protected].
(Case ID:[protected]
hide details Feb 24
Dear Customer,

Thank you for writing to Reliance General Insurance Customer Service
Unit, we value our relationship with you.
We will attend to your mail promptly and revert to you within seven
(7) working days .Your service request no. is 00986187 , kindly refer
to the service request number for any further communications or query.

Register yourself on our website www.reliancegeneral.co.in for
managing your policy account online and to know more about our online
services.

If you need any further assistance please feel free to contact us on
our Toll free number[protected] Or[protected]Local rates only) our
customer service executive will be glad to assist you.
Assuring you of our best service always.

Yours Sincerely,
Customer Service Team

Reliance General Insurance Company Limited


rom Reliance General Insurance Company Limited
<services.[protected]@relianceada.com>
to SUBHASHIS POLIWAL <[protected]@gmail.com>
date Wed, Feb 24, 2010 at 1:48 PM
subject Re: Hospitalization bill claim of policy no.[protected].
(Case ID:[protected]
hide details Feb 24
Images are not displayed.
Display images below - Always display images from services.[protected]@relianceada.com

Dear Mr. Paliwal,


Thank you for contacting Reliance General Insurance Customer Service Unit.

This is with reference to you below communication.

We would like to inform you that, your complaint for claim settlement
has been escalated to our concerned department with complaint number
00972062. We assure you to provide a complete resolution on your
complaint at the earliest.

Meanwhile, for any further assistance please feel free to contact us
on our toll free number[protected] or our local number 39898282,
and our customer service executive will be glad to assist you.

Thank you for choosing to write to us.


Yours Sincerely,
Customer Service Unit
Reliance General Insurance Co. Ltd.


rom Reliance Genaral Insurance Company Limited
<services.[protected]@relianceada.com>
to "[protected]@gmail.com" <[protected]@gmail.com>
date Fri, Feb 19, 2010 at 2:11 PM
subject Re: Hospitalization bill claim.
hide details Feb 19
Dear Customer,

Thank you for writing to Reliance General Insurance Customer Service
Unit, we value our relationship with you.
We will attend to your mail promptly and revert to you within seven
(7) working days .Your service request no. is 00972062 , kindly refer
to the service request number for any further communications or query.

Register yourself on our website www.reliancegeneral.co.in for
managing your policy account online and to know more about our online
services.

If you need any further assistance please feel free to contact us on
our Toll free number[protected] Or[protected]Local rates only) our
customer service executive will be glad to assist you.
Assuring you of our best service always.

Yours Sincerely,
Customer Service Team
Reliance General Insurance Company Limited


from Reliance Genaral Insurance Company Limited
<services.[protected]@relianceada.com>
to "[protected]@gmail.com" <[protected]@gmail.com>
date Sat, Feb 20, 2010 at 9:36 PM
subject Re: Hospitalization bill claim of policy no.[protected].
hide details Feb 20
Dear Customer,

Thank you for writing to Reliance General Insurance Customer Service
Unit, we value our relationship with you.
We will attend to your mail promptly and revert to you within seven
(7) working days .Your service request no. is 00975741 , kindly refer
to the service request number for any further communications or query.

Register yourself on our website www.reliancegeneral.co.in for
managing your policy account online and to know more about our online
services.

If you need any further assistance please feel free to contact us on
our Toll free number[protected] Or[protected]Local rates only) our
customer service executive will be glad to assist you.
Assuring you of our best service always.

Yours Sincerely,
Customer Service Team
Reliance General Insurance Company Limited
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Reliance Genaral Insurance Company Limited to me
show details Mar 14 (5 days ago)
Dear Customer,

Thank you for writing to Reliance General Insurance Customer Service
Unit, we value our relationship with you.
We will attend to your mail promptly and revert to you within seven
(7) working days .Your service request no. is 01028987 , kindly refer
to the service request number for any further communications or query.
- Show quoted text -