Submit a Complaint
Mobile Service Providers
Reliance Communications

[Resolved]  Reliance Gsm Service — Automatic & Unauthorised Billing

Address:North 24 Parganas, West Bengal

Sir,
my reliance GSM mobile number [protected]. Everyday my unbilled amount is being increased by Rs 10 -15 even when I do not make any call. I got the data from http://myservices.relianceada.com. I called customer care on[protected] and visited Reliance World, Reliance House, 34, Chowringhee Road, (Near Park Street Crossing), Kolkata 700071 on 20-.8-2012. Both of them told me to wait till bill generation date. But my concern is why unbilled amount is increased and how to stop it. I did not get any solution on the same. Please rectify at the soonest possible time.
Regards,
Anindya Kundu
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 
3 Comments

Related Reliance Communications reviews

[Resolved]Reliance Communications - misusing find a friend in R-WORLD by somebody @madurai5[Resolved]Reliance Telecom - no customer support given(sion)[Resolved]Reliance Broadband - Phone disconnected for payment but not started after making payment[Resolved]Reliance Communications - NON-RESTORATION OF SERVICES1[Resolved]Reliance Communications - check this teliphone number ueed std22
View all 22891 Reliance Communications Reviews

Comments

"Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare"
Reply
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare
Reply
Sir,
I am still being billed Rs 5 everyday. This clearly proves you (RCOMcare) have failed, intentionally or unintentionally, to solve the problem. I also lodged a complain at Reliance World, Azimganj House, 7 Camac Street, Kolkata 700017 on[protected], service request number[protected]. On[protected] I got an sms mentioning that request has been processed. But it is not resolved. Again I am requesting you to fix the issue.
Regards,
Anindya Kundu
[protected]
Kunduvilla, Baguiati, Hatiara, Helabattala, Rajendra Pally, Kolkata-700157.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22891
    Pending
    370
    Resolved
    12596
    View all 22891 Reliance Communications reviews & complaints
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information