Reliance Communications Complaints & Reviews

SIR, MAINE RELIANCE K CONNECTION LIYA THA JO[protected] MAIN VAPAS JAMA KARA DIYA THA LAKIN USAKA REFUND AAJ TAK NAHI MILA HAI USKA NO. [protected] NARENDRA KUMAR GUPTA KE NAAM SE HAI KRIPYA UCHIT MULYA DILANE KI KRIPA KARE

THANKS
NARENDRA KUMAR GUPTA
SADAR BAZAR SAWAN DISTT. NEEMUCH
MO. NO. [protected]

I am using reliance postpaid connection([protected])--Mumbai number

I wanted to convert it to prepaid. I raised a request on 18th August. they asked me to clear my bill. I paid it.I told them it is a Mumbai number. they said it fine we can do it from here also. I provided the documents they asked me. they said it will be done in 1 week. but they didn't do it till now and i got my mobile bill for this month also and got deducted from my account through ECS

Today (September 5th) i went and asked them regarding it. they are saying we cant do it it is a Mumbai number you need to talk to Mumbai customer care. they didn't inform me any thing regarding it.

my request number is[protected]

Sir/Madam,

This complaint is regarding the unwanted money deduction from my prepaid balance by Reliance CDMA service provider by subscribing my number ([protected])to different valued services. Presently they have done this thing for last 3 months. Every time I call them up for deregistration and refund o[censored]nwanted deducted money, the tele-operator says that my request has been accepted and effected within two working days. However, neither the deducted money has been refund nor the activated service has been de-registered for the last 3 successive months.

In this regard, I would request you to take necessary strict action against RELIANCE Telecommunication for stealing valuable heard earned money from the customers. This fraud organization like Reliance should be slapped with a huge fine so that they get compelled to stop this kind of fraud business with customers.

With regards,
Arindam Dasgupta
0 [protected]

Dear sir,
so many time we was complain for network,call lost,
still we have not received any response from your department,
we are using your CDMA NETWORK,
still no network and signal in our phone,
our cell no is below,
[protected],
[protected],
[protected],
[protected],
[protected],
[protected],
[protected],
[protected],
[protected],
our address
RAVI ABHAY TRADING CO,
8/16,NARAYAN DHURU CROSS LANE,
BANDA HOUSE,R NO 15,2ND FLOOR,
MUMBAI 400003
if you are not able to take any action within 15 days
we will change other network soon kindly note that
thank you
abhay doshi

Two months before i Paid 2400Rs they admit that Your connection will be terminated but it continues….

This month again I pay 1900Rs along with written application but there representative([protected]) never returns back with balance change 0f 50Rs, Nor has given me termination no, Nor receipt(as he was to come with acknowledged termination no), 0n 19/08/2012 between 5pm to 6pm. Yesterday there height of shamelessness that they call me back from that same no to pay the bill again to them ([protected]) 2 times by another representative, after 10 minutes the person whom I paid the money asks for receipt or termination no .

Anuragdeep Singh([protected])
Reliance No- [protected]

Dear sir /mam i have lot complaint in reliance communication about my bill .my bill is not coming but they are not responding me . i will not pay my next bill plz take a favourabe decision.





Thanks
Dileep sharma
[protected]

I, Dr Heeresh Shetty was a reliance broadband 3G data card user, no.[protected]. I was overcharged for the month of June 2012, even though the credit limit on my bill was rs 1800/- I was charged rs 2692/-
After which my connection was inactive.

I immediately called up the reliance customer care to disconnect my connection as I did not want to deal with a company that cheats it's users .
As I didn't want any further dealing I paid the overcharged amount of rs2692/- on 15/07/2012, receipt I'd AMIP23900612.
I sent a mail to [protected]@relianceada.com on 9/7/2012 confirm to them that I would like my connection to be disconnected, for which I do have a acknowledging email that my request will be processed.

However even after all this I still get a bill for the month of July , even though my services are inactive since 26/6/2012. How can I be charged when there has been no usage from my side as the services are inactive.

EMAIL SENT AGAIN TO RCOM.[protected]@reliancebill.com from [protected]@yahoo.com on 29/7/2012
EMAIL WAS SENT AGAIN TO Netconnect.[protected]@relianceada.com from [protected]@yahoo.com .
CUSTOMER CARE REPEAT REQUEST for disconnection ON 29/7/2912 complaint no.[protected]

The customer care executive assures me that my request has been accepted this time .
Email was sent from [protected]@yahoo.com to Rcomappellateauthority.[protected]@relianceada.com on 30/7/2012.

I still get a bill for the month of August 2012, on calling up the customer care ,I was told that my complaint hasn't been taken. I have the complaint no.[protected] . So once the complaint no has been generated how can my complaint regarding disconnection not be taken.

This is all a big fraud by reliance where they DONOT disconnect the service so that they can repeatedly charge the customer. I would like to repeat that my services are inactive since 26/6/2012. And iam being wrongly charged for services that DONOT exist since 3 months!!!

I finally got a termination I'd no:18051763, I was again assured that my connection will be permanently disconnected within 7 days,
However on 3/09/2012 I get a call from reliance customer care saying that my connection will only be disconnected if I clear the dues.

This is plain extortion and harassment from reliance . Iam a respectable law abiding citizen , I refuse to fall prey to such harassment and torture,
They have repeatedly cheated me.
I refuse to pay for services that have not been used by me. I will fight this to the very end and would like to take legal action against the company for cheating, fraud, causing trouble and mental harassment.

I asked reliance customer care that "I want to activate 3g on my mobile to get upto 2gb data access. What will be my recharge amount?" They said it is 448. I recharged it but 3g was not activated. I called them. They said " sorry sir it will be Rs. 449". Again I recharged 449. I recharged my number [protected] on 2nd September 2012 from axismobile the recharge was successful, the balance got deducted but the pack did not activate. Transaction id:[protected] is for Rs. 448 and Transaction id:[protected] is for Rs. 449. Till now my 3g is not activated. I have every evidence against them. I want my 448 + 449 .that is Rs. 897 back. Please do needful. The reliance customer care is not receiving my call.

sir , I never getting any bill detail from reliance telecom neither a hardcopy nor a soft
You taken my mail id many time but the result was same.
Also without any prior information they stopped my outgoiong call service and customer care service also not working.
I dont even satisfied wth your custmor support
Last time am giving you my contact no and mail id;if its not get corrected within a day or 2 ,I have to stop the services of your mobile company

Mob No- [protected]
mail id : [protected]@rediffmail.com

I am satheeshkumar have reliance prepaid connection number [protected]. Customer care team automatically put caller tune without my knowledge & they deduct amount also. when i try to call customer care for complaint the same(198 & *333) there is no option to talk customer care people. I am already activating DND then how they put caller tune without my knowledge bad service from reliance

Dear Sir,

Iam using Reliance Prepaid network and mobile no: [protected], from last two weeks my 2G net pack is giving lots of problem by network side also, its a issue of net pack though my net pack validity is till 18/09/2012 but when is used my net pack balance get cut off from my main balance. i called customer care but nothing o[censored]se. as you know about low class executive giving same solution which no use. i just request to rectfy this issue ASAP. Thanks.

Also let me know any higher level escaltion number to forward this issue. Thanks

Sir This is Mahesh Bavaliya I am Customer Of Reliance broadband My Reliance net connection is down Before 4 days My Complain Id Is [protected],[protected],[protected] more than 3 complain give reliance Company But not give any resolution , Reliance Salas Person give me flop Commitment Name Is Mr . Mahendra Contact no is : [protected] this person give me again and again time But not resolve my Complaint Sir help me I am loss money is stock market Resone is my net down

Hi.
Everytime I make recharge, Reliance subscribes unnecessary packs on my phone(Astro Pack recently done, still Astro messages coming on my phone). I am not satisfied with Reliance. Please avoid unnecessary deductions.

FROM, Mr. BHARAT JAIN

I HAVE RELIANCE COMMUNICATION CDMA CONNECTION.
I COMPLAIN TO RELIANCE COMMUNICATION CUSTOMER CARE DEPARTMENT ON 21/06/12 FOR NETWORK PROBLEM IN MY OFFICE PRIMISES.TILL TODAY COMPNY NOT SOLVE PROBLEM FROM LAST 3 MONTH. DUE TO THIS PROBLEM MY BUSINESS WAS SUFFER.
MY COMPLAINT NO.[protected].
TODAY IS 1/09/12.
DO NEEDFUL

BHARAT JAIN

Hello Sir I am Amit Kumar Panja. I have so many problems in Reliance Netconnect Service. Those are -1. browsing is not possible & so many times a page is not open properly, failed again & again. 2. Downloading speed is too low, all time show this 2-6 kb/s. 3. Movie download is not possible by torrentz.eu. 4. Gmail & other mailing service are not open & working properly. 5. Anti-virus & other software program is not updated successfully. So I faced this big big problem for a long days. Today a customer care executive call me 2 times at 5.34 pm and suggest me for " Speed Test " from www.speedtest.com. Recently I do this & check this, which result is- (87.90kbps/
which means you can download at 10.99 KB/sec. from our servers). Dear Sir Please help me as early as possible for these more problems. ( My Modem Number Is-[protected]. My Contact Number Is -[protected].)

sir,
on every 19 th of mount i get 1 GB data balance. on October 19 i get 1 GB data balance. due to excessive use it reduces to 156 MB. so i call customer care to get detail about other 2g data recharge they told me plan of 178/- for 20 GB. then i recharge with 178( on 23-25/8/2012) i got 20 GB data balance. On 31/8/2012 i had nearly 19 GB data balance.On 31/8/2012 4:00 PM i recharge with Rs 10(3g data) for 30 MB. then i check my data balance MBAL 55333 it says i have 30 MB 3g data with validity up to midnight and 0 MB 2g data with validity up to 1/9/2012( i had remaining 19 gb data with more then 20 days validity ). then i call to CC(198) they says i don't have 2g data and its validity is 1/9/2012. So now i want my 2g data balance back sim number is [protected] .
plz reply me. my reliance no. [protected] another is [protected]

I had purchased Reliance Netconnect broadband in April 2012....The marketing person told us that he will give us 1 year Antivirus free & speed of the device will be around 3 GB & 3 months free unlimited usage.....
But we found that the guy had cheated us since neither of his commitment was fulfilled by the company.
Until now we had not received speed of this device more than max. 450Kbps....
We had asked customer care....but they told the scheme was already finished.....etc. We had called the Marketing person Mr. Ashutosh Singh...ph. no.- [protected] many times...But he didnt responded us at any time...neither he picked up the phone.
Then we called him thro' customer care...but he told his duty is finshed now...we should call the service centre for further enquiry....
Now the members of Reliance broadband are asking us to pay the due bills...whereas we are not satisfied with thier service.
Kindly help us how to react with the matter???/

I am dhanraj my reliance GSM number is [protected].I got a message from RM-651234 is "Dear customer,Now recharge your 3G datacard or mobile phone with special offer!Recharge Rs. 597 & get 5GB! validity 90 days! T&C Apply. Reliance Netconnect 3G" On date 22/8/2012.I recharged my mobile by Rs. 597 on date 23/8/2012.i received message "Dear customer, your account has been recharged with Rs.01, Amount payable is Rs597 Thank you.Reliance." But I didn't get 3G data balance in my account.I registred complaint SR. No.[protected] on date 28/8/2012 but till today 31/8/2012 my complaint not resolved.Please resolve it soon.

Dear sir,

I am not a Reliance Customer, But i got reliance web world, Please find the below information.

I had reliance Data card from my relative , One day , I Just given the Conection request to enter the Reliance Network. with the Older data card.

this data card was disconneted formily with the existing user.

But the new connection was rejected due the reason "it was not paid by the older customer hence i can not use the older device"

and adviced to take new device which Rs : 1999, But i said no, and i did not take connection.

But, suddently, i got bill from reliance, i need to pay Rs 400 for reliance connection.

And there are lot of things are un answered

1. No Body has confirmed the connection given to me on this period.
2. But in the Bill it mentioned around 2000 min used , who used in unused connection ?
3. How the bill generated, with out taking connection.
4, With In active RSN, how the bill is charged.


i called custmer from other connection and i would spent atleast 20 to 30 calls to get all such information from the other network.

And after two or three customer care mail, they said, the connection is terminated hecne they can not get the information , and they asked to visiting branch solve the issue.


And it is not my mistake, to visit the branch. Can you please take this compliant and suggest how can i proceed to file case against them

Thanks & Regards,
Muthu

Dear sir,

I am rajesh kumar from Shimla (Himachal Pradesh).Iam complaining about reliance service. Information is leaking from my reliance no- [protected] for 11 months.
I have change many sim card but no profit. I had contacted customer care before 6 months by other sim card. They said that call can be conference. But I
understood. But information are leaking too today. My sms information is too leaking .I had gotted sms from delhi as date[protected].This information had been leaked.
My local area people is contacting from company agent and leaking my information. Anyone can be misused my information.
Iam request from you that give the solution of my problems.
Please sent me conferm gmail about soltion of my problems.

I am quite hopeful that you will take a prompt action and oblige.

Yours faithfully
Rajesh kumar
shimla
himachal pradesh