Reliance Communications Complaints & Reviews

Sir This is Mahesh Bavaliya I am Customer Of Reliance broadband My Reliance net connection is down Before 4 days My Complain Id Is [protected],[protected],[protected] more than 3 complain give reliance Company But not give any resolution , Reliance Salas Person give me flop Commitment Name Is Mr . Mahendra Contact no is : [protected] this person give me again and again time But not resolve my Complaint Sir help me I am loss money is stock market Resone is my net down

Hi.
Everytime I make recharge, Reliance subscribes unnecessary packs on my phone(Astro Pack recently done, still Astro messages coming on my phone). I am not satisfied with Reliance. Please avoid unnecessary deductions.

FROM, Mr. BHARAT JAIN

I HAVE RELIANCE COMMUNICATION CDMA CONNECTION.
I COMPLAIN TO RELIANCE COMMUNICATION CUSTOMER CARE DEPARTMENT ON 21/06/12 FOR NETWORK PROBLEM IN MY OFFICE PRIMISES.TILL TODAY COMPNY NOT SOLVE PROBLEM FROM LAST 3 MONTH. DUE TO THIS PROBLEM MY BUSINESS WAS SUFFER.
MY COMPLAINT NO.[protected].
TODAY IS 1/09/12.
DO NEEDFUL

BHARAT JAIN

Hello Sir I am Amit Kumar Panja. I have so many problems in Reliance Netconnect Service. Those are -1. browsing is not possible & so many times a page is not open properly, failed again & again. 2. Downloading speed is too low, all time show this 2-6 kb/s. 3. Movie download is not possible by torrentz.eu. 4. Gmail & other mailing service are not open & working properly. 5. Anti-virus & other software program is not updated successfully. So I faced this big big problem for a long days. Today a customer care executive call me 2 times at 5.34 pm and suggest me for " Speed Test " from www.speedtest.com. Recently I do this & check this, which result is- (87.90kbps/
which means you can download at 10.99 KB/sec. from our servers). Dear Sir Please help me as early as possible for these more problems. ( My Modem Number Is-[protected]. My Contact Number Is -[protected].)

sir,
on every 19 th of mount i get 1 GB data balance. on October 19 i get 1 GB data balance. due to excessive use it reduces to 156 MB. so i call customer care to get detail about other 2g data recharge they told me plan of 178/- for 20 GB. then i recharge with 178( on 23-25/8/2012) i got 20 GB data balance. On 31/8/2012 i had nearly 19 GB data balance.On 31/8/2012 4:00 PM i recharge with Rs 10(3g data) for 30 MB. then i check my data balance MBAL 55333 it says i have 30 MB 3g data with validity up to midnight and 0 MB 2g data with validity up to 1/9/2012( i had remaining 19 gb data with more then 20 days validity ). then i call to CC(198) they says i don't have 2g data and its validity is 1/9/2012. So now i want my 2g data balance back sim number is [protected] .
plz reply me. my reliance no. [protected] another is [protected]

I had purchased Reliance Netconnect broadband in April 2012....The marketing person told us that he will give us 1 year Antivirus free & speed of the device will be around 3 GB & 3 months free unlimited usage.....
But we found that the guy had cheated us since neither of his commitment was fulfilled by the company.
Until now we had not received speed of this device more than max. 450Kbps....
We had asked customer care....but they told the scheme was already finished.....etc. We had called the Marketing person Mr. Ashutosh Singh...ph. no.- [protected] many times...But he didnt responded us at any time...neither he picked up the phone.
Then we called him thro' customer care...but he told his duty is finshed now...we should call the service centre for further enquiry....
Now the members of Reliance broadband are asking us to pay the due bills...whereas we are not satisfied with thier service.
Kindly help us how to react with the matter???/

I am dhanraj my reliance GSM number is [protected].I got a message from RM-651234 is "Dear customer,Now recharge your 3G datacard or mobile phone with special offer!Recharge Rs. 597 & get 5GB! validity 90 days! T&C Apply. Reliance Netconnect 3G" On date 22/8/2012.I recharged my mobile by Rs. 597 on date 23/8/2012.i received message "Dear customer, your account has been recharged with Rs.01, Amount payable is Rs597 Thank you.Reliance." But I didn't get 3G data balance in my account.I registred complaint SR. No.[protected] on date 28/8/2012 but till today 31/8/2012 my complaint not resolved.Please resolve it soon.

Dear sir,

I am not a Reliance Customer, But i got reliance web world, Please find the below information.

I had reliance Data card from my relative , One day , I Just given the Conection request to enter the Reliance Network. with the Older data card.

this data card was disconneted formily with the existing user.

But the new connection was rejected due the reason "it was not paid by the older customer hence i can not use the older device"

and adviced to take new device which Rs : 1999, But i said no, and i did not take connection.

But, suddently, i got bill from reliance, i need to pay Rs 400 for reliance connection.

And there are lot of things are un answered

1. No Body has confirmed the connection given to me on this period.
2. But in the Bill it mentioned around 2000 min used , who used in unused connection ?
3. How the bill generated, with out taking connection.
4, With In active RSN, how the bill is charged.


i called custmer from other connection and i would spent atleast 20 to 30 calls to get all such information from the other network.

And after two or three customer care mail, they said, the connection is terminated hecne they can not get the information , and they asked to visiting branch solve the issue.


And it is not my mistake, to visit the branch. Can you please take this compliant and suggest how can i proceed to file case against them

Thanks & Regards,
Muthu

Dear sir,

I am rajesh kumar from Shimla (Himachal Pradesh).Iam complaining about reliance service. Information is leaking from my reliance no- [protected] for 11 months.
I have change many sim card but no profit. I had contacted customer care before 6 months by other sim card. They said that call can be conference. But I
understood. But information are leaking too today. My sms information is too leaking .I had gotted sms from delhi as date[protected].This information had been leaked.
My local area people is contacting from company agent and leaking my information. Anyone can be misused my information.
Iam request from you that give the solution of my problems.
Please sent me conferm gmail about soltion of my problems.

I am quite hopeful that you will take a prompt action and oblige.

Yours faithfully
Rajesh kumar
shimla
himachal pradesh

I have a reliance prepaid card with number [protected]. I have activated 799 plan ,which says that I can call on any reliance number in india for free for 1 month(No call charges for reliance number after this plan.I activated this plan on 7th aug.
But from 29th august, they are charging for calling on reliance number. I have called on customer care 6 or 7 times, but problem is not resolved yet.
when i called to Customer care first they registered my complaint and gave me following Complaint number:- [protected] and said that my problem would be resolved in next two hour. After two hour i checked but problem was not resolved.
again i called to customer care and gave my complaint number,I was wonder to listen that there is no complaint against this number.
again i registered the complaint for the same, this time they said that this problem will be resolved in next 2 days.daily i have to call on a reliance number,on 29th night i called to that number from my friend's number which cost 120 rupees for me.
my concern is that after paying 799(which is not an less amount) why should i pay for my calls.i asked them to extend the validity for two days for this plan as they are taking two days time for the same, but they said a clear NO and cut the phone... even after talking to senior officer they refuse to extend this validity...

All problem is because of their system, then why should i pay for these two days...and what is the guarantee that this problem will be resolved in these two days. if problem is not resolved then again i have to pay for my call... and till solving this problem validity of the plan will be finished...

all i want is to resolve the problem ASAP and to extend the validity accordingly and to refund my money..

following are the complaint numbers:
[protected] (Fake complaint number,not registered acually in their system)
[protected]Actually registered complaint number)
[protected] (again Fake complaint number,not registered acually in their system)

Subject -Complaint no.[protected],[protected],[protected] Dated:- Aug 13, 2012
Respected Sir,

In the above captioned subject. Kindly to the needful as soon as possilble.
Please find the attachement of customer receipt scan copy.

Otherwise I'll go to court.

I AM A RELIANCE CUSTOMER. MY BALANCE HAS BEEN DEDUCTED ON 17/08/2012 RS. 24. AND AGAIN ON 26/08/2012 OF RS.30. I AM NOT GETTING ANY ADEQUATE RESPONSE FROM CUSTOMER CARE. EVEN THEY REFUSE TO TAKE THE COMPLAINS ALSO. PLZ HELP ME.

Hi,

I am using Relaince Pre paid Connection. But from past two days I am not getting netwok coverage in Pine Valley, Embassy golf Links, Bangalore. This is really causig lot of inconveniences. Please help me with the network issues.

Thanks,
Mona

sir,
I requested Reliance GSM for port out and port in Idea. But Reliance not provide me status about the same. I have requested for the same since 24/08/2012 but nothing is happen till now. My Number : [protected]. After calling for long time on 198 non of customer executive assist me .
So please inform me what's the problem with reliance to port me out.
Am leaving reliance because of its worst network.

Hi,
I am Urmila having cell no. [protected] & the service provider is Reliance-GSM. Its very regretful to inform you that since last few months balance from have been deducted from my main account without any prior intimation. So far I could remember Rs. 40 deducted before two months and on 28/08/12, I recharged my A/c with Rs.30 which was totally been deducted. I don't know why this type of cheating business is doing Reliance. I've talked to the customer care also & as per them, they cannot refund the amount. This is becoming a regular practice by Reliance.
I am clearly informing you that I want my balance back, otherwise I'll take serious steps against the service Provider.

Urmila.([protected])

Please, take a look to this matter.

Dear Sir,

I was invested with reliance mutual fund folio no [protected].On 06 august i have given them redemption request along with bank account change mandate as i was not using the old bank account , the whole process has been told by their staffs in the counter of kolkata - british india st branch.
the money transfers to the old account irrespective of my mandate.i have some problem with the old account so the old bank told me they will not return the fund and reliance telling me they are looking into this this under complain no 20605071. but it seems they are delaying only. please suggest what to do?.

Regards,
Subhasis Sen
[protected]@rediffmail.com

I Rajesh.G has worked in Reliance World as CCA-MB with Employee Code 27610402 from[protected] to[protected] and i received my Appointment letter from the date of[protected] but even i didn't received salary for the period of[protected] to[protected].My Final settlement everything is done in February -2012 and i received entire PF Amount to my Account. Now i requested to issue the Experiance Letter and Relieving Letter but they they are demanding for money (or) bribe. The details are mentioned below.

E code : 27610402
E name : Rajesh.G
Business : WEB WORLD
D.O.J :01/05/2007
PF Account No. :DL/31881/22710


E code : 27610402
E name : Rajesh.G
Business : WEB WORLD
D.O.J :01/05/2007
PF Account No. :MH/VASHI/118056/03834

I've recharged my Reliance GSM numbet with STD pack of 77 Rs./-, but when i'm making call the pack is not working as call rates 20ps/minute, my mobile number is [protected], Please help me to get rid of this problem.

Today I received (28th August, 2012) call from +91 [protected]. The person told me his name as Mr. Rohan Sharma.

He told me that Reliance offering you loan against policy. Also he has given calculations like: If I want a loan of 200000/- then I have to invest 20000/- in reliance scheme. Reliance will give me 2lacs out of which 180000/- I have to repay in next 10 years. on 11th year, Reliance will transfer entire policy document on my name. Till the time policy will be hypothicated to Reliance.

I am not sure about this call. Please update me on this.

On 25Th June i gave a request to terminate the service of my land line phone, bt now in august month they send me the bill of my broadband with additional charges of land line phone..... even last month i had paid 1230 to change my plan...... my plan was of 300 KB ... but now i want to change this into 500 KB with no land line phone with bill of 550