Reliance Communications Complaints & Reviews

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

But the problem is that Reliance is reluctant to contact me, that is why appellate authority has never tried to contact me to speak with me verbally.
This complaint is now 1 month old and how much more time you require to solve the same
This is shame on Reliance communications and the people from the customer services department

Reliance does not care about anything and even there are no contact details of that store listed anywhere from which i was misguided

This is still open from me

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCom care

Just checked your comment...
Yes one part of the complaint has been solved just after a mere 28 days
But what about the other part of the complaint... Waiver of approximate >750 calls (INR 52)

What about my >750 STD calls which got wrongly or deliberately charged at 0.30p/m instead of 0.25p/m in the said period...Which on calculation comes around INR 52

So i hope you will waiver me the INR 52 as soon as possible

Still open from my side
Looking for the resolution asap

Dear sir,

I am Zubair khan from garhmukteshwar. Meri ek complaint he ki mere yha per kuch bhumafia ho rhe he wo logo ki jameen per kabja kar rhe he or logo ki jameen per mukdma kar rhe he.Or kahte he ki meri ladki jaj he hmara koi kuch nhi kar sakta ek din ham pure ilake ke raja ban jaynge or jaisa chahenge vesa hi hoga .

Please is ki jaldi jach kar le

My contect no. [protected]

Reliance — postpaid to prepaid conversion

dear sir,

i want to convert my reliance postpaid mobile to prepaid. but no one in customer care is responding correctly. pls help me in this situation.

Reliance — Converting post to prepaid

I have requested to convert my postpaid mobile phone no.[protected] to prepaid on 28.06.10 But after 20 Days mobile is not converted.



Arvind Surana
[protected]
[protected]

Reliance — CONVERSION OF PREPAID TO POSTPAID

CONVERSION OF PREPAID TO POSTPAID
SIR,

I WAS CALLED BY THIS BROAD WIN COMPANY(r/o E- 1/48, LOWER GROUND FLOOR, SEC-7, ROHINI, DELHI-110085) SAYING THEY ARE CALLING FROM RELIANCE AND THEY ASKED ME TO CONVERT MY NUMBER TO POSTPAID FROM PREPAID AND THEY HAVE A PLAN FOR ME i.e. SIMPLE PPS 199/- TELL ME THAT THE PLAN CONSIST OF:-

RIL TO RIL LOCAL AND STD UNLIMITED FREE.(KINDLY NOTE FOR STD FREE I CONFIRMED THEM A LOT OF TIME)
365000 SECS FOR LOCAL & STD TO OTHER NUMBER.
FOR THAT I HAVE PAY THEM RS 250/- AND THAT WILL BE ADJUSTED IN MY NEXT 3MONTHS BILLS

I AGREED TO SAME AND ASKED THEM CONVERT MY NUMBER. ON 6TH July 2011 THEIR GUY TOOK RS 250/- AND A COPY OF MY ID & PASSPORT A PHOTO OF MINE AND COMMITTED ME THAT MY NUMBER WILL BE CONVERTED IN NEXT 24HRS.BUT TILL DATE (012/07/2011) MY NUMBER IS NOT CONVERTED.

FURTHER ON 7TH / 8TH AND 9TH JULY I CALLED THEM HUNDREDS OF TIME BUT NONE OF THE PERSON ANSWERED ME. THEIR ALL THE NUMBERS WHERE NOT RESPONDING. THE NUMBER WHICH I CALLED ARE:- [protected] /[protected]

THEN SMS ON THEIR NUMBER THAT "IS THIS THE WAY YOU TREAT YOUR CUSTOMERS. I AM GOING TO COMPLAIN AGAINST THEM" AND FINALLY I GOT THEIR CALL IN LESS THAN A MINUTE.

THE LADY TOLD ME THAT THE GUY WHO CONTACTED ME IS ON HOLIDAY AND NOW SHE WILL LOOK IN THE MATTER AND CONVERT MY NUMBER IN 24HRS.
SHE TOLD ME THAT MY PLAN IS :-
MONTHLY RENTAL 199
RIL TO RIL ONLY LOCAL CALLS ARE FREE FOR 1ST THREE MONTHS
365000 SECS FROM LOCAL STD OTHER NUMBERS AND RIL STD NUMBER.

NOW AGAIN THEY MISGUIDED THE CUSTOMER. I ASKED TO WITHDRAW MY REQUEST FOR CONVERSION AND RETURN MY DOCUMENTS AND PHOTOGRAPH ALONG WITH MY RS 250/-, SHE TOLD ME THAT SHE CAN'T REFUND MY MONEY AS SHE HAS TO UPLOAD A REQUEST AND IT WILL TAKE 15 DAYS TIME, I ASKED HER TO DO THE SAME.

AFTER THAT A GUY FROM THE SAME COMPANY CALLS ME AND TELL ME THE SAME PLAN I TOLD HIM THAT "I CONFIRMED THEIR GUYS WHEN THEY CALLED ME THAT IS STD ALSO FREE MANY TIMES AND THEY CONFIRMED ME SAME " . THEN THAT GUY TOLD ME THAT I HAD A CONFUSION AND DISCONNECTED THE LINE.

KINDLY TAKE SOME STRICT ACTION AGAINST THE COMPANY. AND REVERT ME BACK.

SUNIL KUMAR MAHATO
[protected]
sun.[protected]@gmail.com

Reliance — Prepaid to Postpaid conversion

I am a reliance subscriber for last 4 years.My reliance prepaid number is [protected]. Few weeks ago, I got a call from Reliance Agency ([B]Representative Name: Sanjana, contact no. #[protected][/B]) asking whether I want to convert to postpaid or not. As my prepaid monthly recharge was going too high , I decided to switch. Initially I was reluctant as I did not feel convinced about their words but after getting call for almost each and every day and many requests, I agreed. She send a representative to collect the documents and security deposit money (250 rs.). On the next day, verification got complete and I got confirmation. When I contacted her, she told it will take 2 days to activate.Today morning when I again called her, she told it will be activated by afternoon but still it has not activated. I tried many times to reach her but she is not picking up and after some time I found this number as switched off.

[B]Concern :[/B] 1> I had to call from other number or from my friends number now as they did not pick up my call (Initially she called me once or twice a day on regular basis, now she did not respond).
2> During conversation, she told it will be over within 2-3 days but now 4 days have passed. If you can do the job within mentioned time, why such a lie !
3> I could do the same conversion from my nearest store but I did the mistake of trusting you. You simply can stand on your own words.
4> I could make you the same trouble by rejecting the agent you sent at my office or by refusing to produce the money (in that case, you have to incur the loss of time and petrol he spent to come to my office), but i did not. While I co-operate, why cant i expect the same thing?
5> I dont care what may the lame excuse at your end but for the past 4 days , i did not able to make a call which is unbearable. This is clearly cheating.
6> I did not call you asking for such favor, you called me repeatedly to get it done. Couple of times I asked you to ensure that the process will be smoother. If everything was done comfortably, I would suggest some more of my friends who are also interested. But you misguided me.
7> I wonder how Reliance company gives license and permits such a store to run the Business ! 250 Rs. is not the end but acquiring trust and satisfaction of a customer is much important.
8> My whole family and many of the friends use Reliance, dont let us down.

[B]Store Locator :
RZ 9/9, Gali no. 11, 3rd Floor,Tughlkabad Extn. , New Delhi -110019
Email : jmdc.[protected]@gmail.com
Customer Executive at the Store : Nisha (#[protected])
Representative who misled us : Sanjana (#[protected])[/B]

Reliance Comm — MNP Issues

Hi,
I had put in a Porting request from Reliance to Vodafone the process of the transfer was very smooth.

Here is the issue.

My old Reliance CDMA Number is still working(Incoming calls are active) and at the same time the vodafone sim is workin perfectly(incoming+outgoing)

How can both the service providers be active or how can a GSMtech(Vodafone) work on a CDMA handset.
So need your help with that.

Reliance Communications india ltd — MNP issue

I Have a CDMA Reliance mob number:[protected], requested to Reliance, for number portability on 17-Feb-2011, a unique code is given. consequently submitted in Vodafone.Vodafone confirmed me my request is processed and submitted to DIST MNP on 22 Feb-2011. til now reliance is not releasing my number and customer care of Reliance is telling they don't have any information regarding MNP request. this is the second time i am facing same problem from Reliance, first time they had rejected on 17-feb-2011,then i had applied again same day for second time. Second MNP request Unique code will expires on 04 mar-2011. this type of attitude from reliance is not acceptable. I am going to approach consumer forum"s court...

Reliance Communication — MNP issue

Dear Reliance team
I am user of Idea prepaid and want to migrate to reliance gsm postpaid.
The day MNP came i have taken UPC code and submitted to nearest webworld. was waiting for migration and after 10days got a message that invalid UPC code.
on 25th feb i have taken a fresh UPC code and submitted a new form. till date there is no communication from the webworld. they say its under process, you check with your IDEA helpline on the issue.
the new UPC code will expire on 12march and again there will be problem.
My Details:
Sachin Kabra
[protected]
UPC code IA324615

MNP from Reliance to Vodafone — MNP

I had applied for MNP from Reliance to Vodafone on 29/04/2011.
my porting request code no is RR339893 and UCS5678530.
My phone number is [protected].
Till date my request is not processed

Reliance Communications india ltd — CUstomer Service

I had one reliance CDM ([protected])connections, My phone got damaged ,hence i was unable to use CDM on other sets ,i applied for MNP to Reliance GSM,The dealer promised me that they would done it in 7 days..But i could waite for around 3 months to get a activate GSM connection.I used to visit There for more than thrice in a week, Hence i am a business man i lost many clients,business, i couldnt attent very important meating, TOTALLY I WAS TRAPPED FOR THOSE 3 MONTHS.

The Company should compensate my loses..

Reliance GSM — disturbing me

an reliance mobile number [protected] is sending me vulgur messageses and giving me miss calls.
plz inform me about that number..........

can someone tell me how to solve it?

RIM (CDMA) — Unauthorized deduction

On 18th July sms of Cricket match start sending with a deduction of Rs.5/- per day and continued till end of match i.e 22nd july after Agaia deduction of Rs 25/-. I request several time vied your no[protected] dt.18th,[protected] dt.20th and many more with endorsing number ,by sending sms you are talking with executive Reliance,if you are satisfied send toll free sms Again i lodge a complain on 23rd presently number haven't with me. They posted Rs.15 in two part and says remaining Rs.10/- can't be posted.this companies policy.I request you please let me know why such amount be deducted without prior permission of customer .this practice have took place several time with me.That's why I request you again pse posted me the remaining Rs.10/- and don't create
such mentally pressure other wise I will be bound to dis cut my connection.
Thanks.with regards .Rathish Ghosh Phone [protected](M)

Same amount be posted to my account immediately and don't create such practice in
future without prior permission. Always this hurrays every one mentally.

Reliance CDMA Mobile Services — Unauthorized Balance Deduction

Dear Officer,

My Mobile number is [protected]. For the last one month I have been noticing my Mobile Balances are getting deducted by Rs 25 /- after recharge! Only on 1st - Sep 2011 , I charged for Rs.50 /- and today even after making only three or more calls , I found my balance as Rs.3/!!

This has been happening to me since one month and only now I am convinced about this deduction.

I request you to kindly look into the matter , failing which I will be making a written Complaint to National Consumer Redressal Forum, and Consumer Court.

I request further to readjust my balances in full,

Thanking you in anticipation,

Vijay M Kumar

Respected sir,
My mobile number is [protected]. my resident is shahibaugh in ahmedabad. But i have entered my home and no network in my phone. Please new network add my shahibaugh area. This number is 5 years old so i do not change your service. and i told you tata indicom, airtel, bsnl,vodafone,and idea is good network in shahibaugh area.

i have reliance cdma phone .i have been useing this phone from past 9 years. But this month i am very upset for this compony service i have done complain
But not solved network issu for Outgoing call i dont want change provider if problome is stillized then i go for port out this is very chip compony in mobile i am not beliveen that my no -[protected]

reliance cdma — NETWORK

MERA MOBILE HAMESA ROMING ME RAHATA HAI MERA MOBILE NO.[protected] HAI MAIN AAPKA 8 YEAR PURA CUSTOMAR HAUN MAINE AAPKE COSTOMAR CAER KO COMPLENT 6 BAR KIYA HAI PHIR BHI KOI RISPONS NAHI MILA HAI SARE LOG YE KAHTE HAI KI APKA MOBILE ROMING MAIN NAHI HAI PAISA NAHI KATEGA FIR BHI PAISA RAHA HAI AUR INCOMING CALL BAND HO JA RAHI HAI . ROMING ME BIHAR KAM KAR RAHA JAB KI MAI U.P ME RAHATA HU KRIPAYA ISE JALD SE JALD SAHI KARE . AAP IS NO.[protected],PE SUCHIT KARE.

Reliance — The fraudulent Telecom Company run by a bunch of Thieves

Reliance Infocom is obviously a fraudulent Telecom Company run by a bunch of Thieves. The Internet is full of reports about their fraudulent activities. But Reliance's FRIENDS in TRAI is keeping quiet, for the steeling to continue UNHINDERED. You will soon hear the news that "Reliance Infocom is Bankrupt".

They are cheating people

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

" ""Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare""
"

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCom Care

Reliance Broadband — Cheating and Harassment by Reliance Company

my a/c no: [protected] & a/c name: mitesh bhatia

>my connection was suddely not work after that i hv registered complaint at reliance broadband cusotmer care,they have mention if your net was not working then you hv not get any charge but after that they asking to me taking charge and using abuse word to me for make payment.
i hv alreday pay the bill but now they hv said that remain amount you will get refund but not refund any amount plus now they waant extra chareg for me by vakil and cusomer care executive .i am mentaly harassment done by they people

plz guide me if i am not using the service still how they are taking charge from me.

when i was try to complaint about that but they are not taking my complaint

plz help me and plz support me to this events

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

"Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare"

"Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare"

My 3g Internet Reliance gsm Pack that i recharged with 153 rs on 28 oct 2012 at 6 pm and that is not activated yet. Please help me i am very sad for this inconvenience.
My no is [protected] and email id is: ankit029.[protected]@gmail.com.
Kindly for any conversation reply to my email id or phone.
I want my money back.Relience always cheated with me as cut my balance illegally and other issues. What i do ?Take another sim other than reliance gsm?????

Regards:
Ankit

i recharged with Rs75 today at this no. [protected] and i should be getting 1gb 3g fairusage valid for 10 days but i am getting none.
So, please activate my 1gb 3g fairusage.
thank you

Reliance Telecom — ABOUT MOBILE BILLING

Hi,



My Number is [protected]





Please tell me how do i track my internet usage



My intention is just to avoid any extra charges that might come without my knowledge after finishing the 2.5 GB of free usage.





1) Give me flash message on my remaining data usage units every time i connect or disconnect to internet.

2) Reduce my credit limit to 0 or Rs 100 so that i get blocked after my unbilled becomes 100.

3) Or You block my internet once i finish my free usage make me wait till my next billing cycle.

4) Or charge me as per 99 Rs data usage plan which comes 25 MB for 1 Rs ( not as 10Paise per 10 KB)



Just tell me or give me some way how can i avoid any extra charges that i may face I am ready to do anything you say.



Just give me solution i really cant pay 10 rs per 1MB.



Please understand my problem that is i really cant take any extra charges, i am very happy with my free usage i dont want anything more even after finishing it.

.

Please call me for any information or questions any time around the clock


THEY ARE NOT HELPING ME EVEN AFTER SENDING SO MAY MAILS

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

" Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare
"

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

" Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare
"