[Resolved] Reliance Life Insurance — Fraud in Insurance Policy
I, Sushil Verma s/o Sh. H.K. Verma have applied for the Term insurance policy with rider in your Reliance Life Insurance Company. Mr. Chandan (ASM) of Reliance Life Insurance has called me for this insurance policy. After discussions I was agree to take this policy. One of your adviser was come to my office on 5/12/2008 along with application form and same was filled up & signed by myself. Mr. Chandan also confirm that I will have to pay less annual premium where as your website were shown more annual premium. Details of policy as given below:
Name: SUSHIL VERMA
Reliance Life Insurance Contract/policy no: 13177372
On 17/12/2008 I have received only two pages of application form against four pages shown to me along with policy documents and after going through all the particular I was totally shattered because all the details which I have filled up in the form was not matching with this application form received. Moreover, mr. Chandan has done my duplicate signature at three places. List of points not matching with my application as given below:
1. Profession : Changed from Mechanical Engineer to Software Engineer
2. Insurance : As per my form Rs. 10 lacs term plan with Rs. 5 lacs rider
Form received showing Rs. 10 lacs term plan only.
3. Signature: At three places my duplicate signature done by your representative.
4. My earlier insurance policy: I have filled up details of all the insurance policies I have taken as of now but form received showing that I have not taken any policy till date.
5. Working place: I mentioned that we are working at heights/underground but form received showing No tick mark against this heading.
In addition to above, I don’t know what changes were done in another two pages which I have not received. After knowing this hoax, next day ie on 18/12/2008 I have lodge complaint against this in Reliance customer care and my complaint no. is 4285105. Further I have also lodge complaint in consumer forum and my complaint no is 162388. Consumer forum has advised me to write a letter to Reliance life insurance with all misshaping happened to me only after that I will be able to go for register a case against your company in Insurance court.
Being a reputed company I assume that strict action shall be taken against all the culprits and in future proper step shall be taken to avoid recurrence of such nasty incidents.
A-24, Giri Marg,
Complaint marked as Resolved Aug 14, 2020
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