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[Resolved]  Reliance Life Insurance — Fraud in Insurance Policy

Dear sir/madam,
I, Sushil Verma s/o Sh. H.K. Verma have applied for the Term insurance policy with rider in your Reliance Life Insurance Company. Mr. Chandan (ASM) of Reliance Life Insurance has called me for this insurance policy. After discussions I was agree to take this policy. One of your adviser was come to my office on 5/12/2008 along with application form and same was filled up & signed by myself. Mr. Chandan also confirm that I will have to pay less annual premium where as your website were shown more annual premium. Details of policy as given below:
Reliance Life Insurance Contract/policy no: 13177372

On 17/12/2008 I have received only two pages of application form against four pages shown to me along with policy documents and after going through all the particular I was totally shattered because all the details which I have filled up in the form was not matching with this application form received. Moreover, mr. Chandan has done my duplicate signature at three places. List of points not matching with my application as given below:
1. Profession : Changed from Mechanical Engineer to Software Engineer
2. Insurance : As per my form Rs. 10 lacs term plan with Rs. 5 lacs rider
Form received showing Rs. 10 lacs term plan only.
3. Signature: At three places my duplicate signature done by your representative.
4. My earlier insurance policy: I have filled up details of all the insurance policies I have taken as of now but form received showing that I have not taken any policy till date.
5. Working place: I mentioned that we are working at heights/underground but form received showing No tick mark against this heading.
In addition to above, I don’t know what changes were done in another two pages which I have not received. After knowing this hoax, next day ie on 18/12/2008 I have lodge complaint against this in Reliance customer care and my complaint no. is 4285105. Further I have also lodge complaint in consumer forum and my complaint no is 162388. Consumer forum has advised me to write a letter to Reliance life insurance with all misshaping happened to me only after that I will be able to go for register a case against your company in Insurance court.
Being a reputed company I assume that strict action shall be taken against all the culprits and in future proper step shall be taken to avoid recurrence of such nasty incidents.

With regards
Sushil Verma
A-24, Giri Marg,
Mandawali Fazalpur,
Complaint marked as Resolved Aug 14, 2020
Complaint comments  7 CommentsShareTweet


Hi Sir

I have made the payment of my 3rd year premium for reliance life insurance/policy no[protected].But it is still not updated through online. As I am facing problem to find out the fund value, I have sent request for 4 times to customer care. But still there is no response from customer side. At last I have decided to discontinue to the relationship with reliance ins for this year. It should not be happen with a customer.

Dear Sir,

My payment date was 18/07/09for reliance life insurance policy[protected]. and i made payment as on 18/09/09 due to some personal problem. my problem is to correction my name like spelling mistake, but whenever i called to customer they only said that i will send u our representative to ur permises. my name should be after correction is SARVESWAR RAO.

Sarveswar Rao
I have also taken the Reliance Life Insurance Policy. This company is very BULL- Company. They are just making public fool. I will go to consumer court what they have did to me. I have taken Reliance Child Plan Policy No. 10477607, First year there advisor called to me given said they will refund me 25% first year premium but they did not do this. Agains now i though i will continue due to the name of the Company, Now i am doing payment online but due to financial problem i did not clear the payment again they called me and sms me you give the payment you will not be surcharged i did the payment for 2 premium i was not paid and next time i was doing the payment for the last queter for 3rd year they have suspended my account i call the customer care they said you poicy was suspended due to non payment till 207 days and you payment is being at suspended account.
They are the sons of one of said "KAR LO DUNIYA MUTHI MEIN". Both sons are trying to do the same "KAR LO DUNIYA MUTHI MEIN" comes true. Chor chori karte hai, pakde bhi jate hai baap ne kaha tha, tum bade chor bannana kabhi nahin pakde jaoge. Duniya ko loot rahe hai Insurance ke naam par, Sabji ki dukan khol kar, IPO ke nam par, Baap naam de gaya RELIANCE CHOR CO. sahi mein Duniya muthi mein kar le. DUNIYA KA PAISA LOOK KE apni biwi ko koi Hawai Jahaj gift kar raha hai to Koi Cruise gift kar raha hai. Kahan se aa raha hai paisa, Sab look ka hai Papa of Birthday par wish karenge ki wah papa kya farmula hai... "KAR LO DUNIYA MUTHI MEIN".. .. aap bol gaye the humne kar lee "Duniya Muthi Mein"... Dono Pumerian kutto se road pe jhadoo lagwana chiye... ek din bolo mehnat se kaam ke dikhoo to phat jayegi... SALE HARAMI

reliance life insurance policy — Fraudulent Activity

I had ordered for a policy on my mother's name where in I was a proposer and she was the Life Assured. I filled in the details personally, stuck my mother's photograph asked her to sign the form and I signed the proper's signature. However when the Policy arrived it was only on my6 name some one had filled a fresh form as i had not submitted my photograph they stuck my mother's photograph and copied my signature on the form. They have forged my signatures all over the policy form. I had called them up requesting to cancel the Policy they however did not turn up with the cancellation form. Also the call center asked me to visit Malad Branch and when I called the agent he said that malad branch is closed. Which is bad customer service. Need help in how to go about for cancellation and compensation as i was unable to declare investment proof and will now be taxed.
need proper guidance
@silkina kaur ; well said

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    Reliance Life Insurance Phone
    1 800 3000 8181
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    9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East), Mumbai, Maharashtra, India - 400063
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