[Resolved] Reliance Netconnect Broadband Plus — internet speed is pathetic

aromalabhinaya

from Mumbai, Maharashtra

Address:

Kerala

I purchased reliance netconnect broadband+ on 12 March 2011 from Mr. Varun (siad to be from Reliance direct sales team, [protected]). He seemed to be nice fellow, and promised that speed of reliance is 2.1 mbps.

I kept trying to get Varun over mobile but he is not answering. On the beginning he told me that the connection would be slow for the first 15 minutes, but what the real picture is I am getting a download speed of 15 kbps, and also it takes too much time to load a single page. I made sure that it is connected in the Broadband+ mode & still it is not working

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Sandipan Bhowmik

from Mumbai, Maharashtra

Reliance Netconnect — Pathetic download speed

Sir,
I have been using a reliance netconnect ( Night Unlimited @ 256 KBPS ) for almost 1 year. But in this plan i hardly get around 4 kbps download speed and very rarely it goes upto 5 or 6 kbps. My repeated visits to the reliance worlds have been useless and all they have done is repeatedly install and uninstall the net booster. When i had taken the connection i was promised around a minimum of 20kbps download speed. I would thereby like to know why i am not getting what i had been promised for, and if its the netconnect's fault then how i can get something of at least 16 to 17 kbps dwnload speed.

Thanks and Regards
Sandipan Bhowmik
[protected]
Reliance netconnect number -[protected]

m.swamy

from Pune, Maharashtra

i am also using rconnect. my instalation cd is broken.my sys is formet now i instaled rconnect.i need cd .pls tale the side id

ajay jamwal

from Mumbai, Maharashtra

well i purchased reliance usb internet...but the speed of the net is too slow and the downloading speed is even worse...is there a way through which i could improve it.

Nishi Kanta Bastia

from Mumbai, Maharashtra

Reliance Netconnect Broadband+ — Regarding Internet Speed issue

Hi,
I took the Reliance Broadband net connection (3.1 Mbps) having plan Rs 1049 per month.Unfortunately most of the time the internet speed is below 500 Kbps due to that the purpose of taking internet connection is not fulfilling.I talk to one of the Reliance Communication center and according to them the infrastructure is not capable of handling high number of customer at the pick time.
Initially Reliance communication took Rs 3500 for the wireless USB device.Right now I want to surrender the connection and want my money back. Please suggest me the right way to proceed the same.

Thanks,
Nishikant