Reliance Communications Complaints & Reviews

This is with reference to Reliance Netconnect (Data card #[protected]). On 5th Dec 2010 I bought the data card along with the postpaid plan of 750/- rental per month. From the day one I started using faced issue with the speed. The sales guy who came to my place he did not inform me about the rental ie excluding the service tax. I was in the impression that rental includes the service tax and I need to pay if I exceed the free usage limit....

i have taken broadband connection from reliance store M.I. road branch on12 2 2011 they ask me for address proof i gave my ration card photocopy . they gave connection after few days on 21st feb for some reason i went to the store they told me that i.d proof is not valid and give me some other proof i sent them my bank pass book copy next day but they disconnected my net work i complained the same they replied that there is net work problem,but...

sir,i am using Reliance CDMA. since 4 years. manier times i have been facing wrongly activation of Value Added Service and my account balance got debited automatically. I have Complained about this to their office staff but no action has been initiated to overcome this problem. They just avoid giving explanation to my questions/doubts. Sir, this is what a common people has to suffer despite many sufferings. Every Subscriber know the acts/deeds...

Dear Sir,
My subscriber ID :[protected]
Package: 600 KBPS (Monthly rental Rs.649)

I have been using Reliance broadband phone/internet services from Dec.
2009 till date. As of Feb. 11, 2011 the Reliance customer services
were excellent. They used to rectify a simple problem within hours.
But, I regret to inform that since Feb. 12, 2011 it is not the same, I
am facing tremendous difficulties...

I was using Reliance Netconnect Broadband, and I was unknowingly billed for Rs.364, of which I did not receive any bill. After that particular month there was no call from any Reliance Services to pay my bill, and they directly barred my connection. Therefore I called customer care to enquire why my connection has been barred, they told me to pay 400 rupees to get the connection started, so I did the same and intimated them. But now they...

am a reliance prepaid customer. My no.is [protected], I was getting lot o[censored]nnecessary promotion calls from reliance. i requested before but till now its not working So i requested them to activate DO NOT DISTURB SERVICE in my mobile Now they are disturbing me continuosly and pls remove present caller tone which automatically activeted on my mobile....

Dear Sir,

I am using Reliance GSM prepaid service. My prepaid no. is [protected].

On 02.02.2011, I got one sms from 52424 that "Masti Pack Alerts" have been activated on my number (for which I never made any request) and Rs. 30/- have been deducted from my prepaid balance.

On 03.02.2011, when I called Customer Care (198), I was was informed that it is not "Masti Pack Alerts"...

Hi ,I dont know whether by raising complain here will make any changes as I already saw many complains raised regarding the same issue as I am facing right now. I ma using Reliance NetConnect Data Card and to reactivate the service through customer care is something like hell. They just will speak the predefined things being taught to them, no real help ,just give assurances . Its been a week that I have paid the amount and my services are...

Hi....This a SANDEEP KUMAR.
I am using Reliance and my mobile no. is [protected].
from last few months I am facing a problem regarding main b/l deduction due to a service called TASAN
At first RELIANCE CUSTOMER CARE SERVICE is very bad as it can't be reached any time from any number
always it says "This Route is busy Please try again later." But I have tried a lot & got the line and...

This is Mrs. Deepti J Bhatt from Pune.

I had purchased a broadband connection from Pune reliance kothrud branch. the monthly rental was Rs.1250 for 10gb. my number for the same was : Reliance No. [protected].

Till The month of July my bills did not exceed the required amount. Suddenly in august it was Rs.4990. which i paid as i was ignorant of this scam.
details are as follows
Relationship No. :...

Hi..

I have use Reliance Post Paid connection with mobile no. [protected] from 2 yrs, but from the first bill my personal detail like my name, address, DOB even my nationality shows wrong. After many complaint in their costumer care & visit their web world, send many mails and follow ups but no one give solution. After these I have request for MNP(REEFN67F), then a Reliance representative Mr. Amit([protected]) came to me...

hey today i m giving all o[censored] a free advice abt. reliance company, not to buy reliance sim, because everyday they are deducting my balance 10-30 rs.if anyone has got their no. so pls. go for mobile no. portability. i m also going to do that. if anyone has problem can contact me @[protected]...

I had surrendered by Reliance Wirelss fixed telephone more than 1 year ago. All outstanding dues were paid and i had received a signed acknowledgement from Reliance that all dues were paid and I was informed that the deposit would be returned within 3 months. Today it has been 1 year since i have been following up with Relaince and they have still not refunded my deposit.

The most ridiculous part is that last week when we again...

Hi,

I had purchased 3G data card from Reliance Webworld on 31st January, 2011 with 500 MB plan. Everything was perfectly fine. After 10-15 days, service was deactivated. On asking Customer Care, I have told that I have exceeded the limit of 500MB and need to pay around Rs.2000/- to get it activated.
Fine, I paid Rs.2500/- on 19th Feb, 2011 at Reliance Webworld, Fort (Fountain) in the evening. I have been told that the...

sir,

Three months back I have lost my pendrive. I suppose someone has found that pendrive. I have my resume softcopy in it. suddenly since a week i have been receiving abusive msgs from [protected], [protected]. My cousin blamed that person and a day later i have got missed calls at 9.30 and 10.30 pm from [protected]. I jus ignored. later in the morning again he gave missed calls and atlast called me. He said that one of his...

my name is SUDIPTA DUTTA using Reliance prepaid GSM connection with no. as [protected]. At midnight, of 20.2.2011 at around 1 am, my balance from my RELIANCE PREPAID GSM CONNECTION SIM was deduded without any reason by Rs 30. From the morning itself, reliance customer care were giving the excuse of system upgradation and didnot gave solution for my problem. Finally at almost 8:30 pm i was informed by customer care executives on asking, that...

My Mobile No.[protected], I have taken this service when the company launched and as on date i am paying all my bills and other charges promptly.

Suddenly without any intimation my no barred on Jan 31,2001 and when i went to webworld annanagar they are telling that you have an outstanding of Rs.721.00 on the old tel. no. which surrendered on 2005 and now in 2011 they are asking to bring the proff. I dont know that whether its...

SIR,
I HAD A COMPLAINT THAT I AM USER RELIANCE MOBILE GSM I AM NOT
ACTIVATING ANY SERVICE ON THAT BUT IT SAID YOU ARE ACTIVATED AND THE CHARGES HAD BEEN DEDUCTED IN MY MOBILE. THIS KIND OF THINGS IS DONE EVERY TIME WHEN I DO RECHARGE THE VERY NEXT DAY JOKE PACK SERVICE IS BEING ACTIVATED THIS PROBLEM IS FROM LAST MONTH & IT HAS HAPPENED TIMES WITH ME. I COMPLAINT ON THE CUSTOMER CARE THEY SAID I REGISTERED YOUR COMPLAINT...

Dear sir,

i would like to draw your attention towards the non functioning of reliance tower site in our area due to the negligence of your staff members who r not doing their work properly. we are facing the problems for past 15 days. they are not pouring the diesel in generators and when asked about the reason then they convey that the site would be closed for a unspecific time. so, i kindly request you to look upon the...

Dear Sir,Madam

First of all thankyou for sending me CDR,but my point is as i have given wrong info about black out days and i have never received any of such SMS/IVR regarding black out days on my no.




Regards:
Mobeen Hasan
[protected]

--- On Wed, 9/2/11, RCOMNodalOfficer.[protected]@relianceada.com <RCOMNodalOfficer.[protected]@relianceada.com> wrote:br...