[Resolved]  Reliance Netconnect Broadband+ USB Modem — Non activation o[censored]sb modem

Address:Allahabad, Uttar Pradesh

Dear sir
I purchased Reliance Netconnect broadband+ usb modem on[protected] from reliance web world in civil lines ,Allahabad city. I filled up the form and deposited ID proof + photo and cash amount 1600 Rs at 1:00 P.M. The person sitting on the counter said that the usb modem will be activated by evening. He also gave me a contact number . But it was not done ! Whenever I tried to activate , it gave an error message :- " The audio device isn't found. The call will be cancel." I tried to call on the contact number many times but it was always switched off ! Next day I went to web-world to complain . The sales person told that he forgot to make the entry of document in computer ! . Then again he made entry before me in computer and told me that it will be activated after half an hour !!! Now it is[protected] and still the damn usb modem is not activated. I cannot understand that when they are not able to activate the device why they sell it and cheat the gullible customer ? What should be done now ?
Yours

Amitabh Pandey
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Aug 13, 2020
Complaint marked as Resolved 
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Reliance Netconnect — Non-activation of Broadband + USB Modem

I have purchased Reliance Netconnect Broadband+ USB Modem with speed upto 3.1 mbps at least a week ago. I stay in Pune. But it has not been activated yet. Kindly do the needful and inform me once it is activated. Treat this matter as urgent.
I too have taken the reliance 1x spped connection, and i am facing issues with the activation for the past 4 days. but after continuous calls no one has taken action against this. this is the worst service i had expected from a company like reliance. I stay in pune. please look into tis matter, as after taking the money they are not bothered about looking into our problems.
Hi,
my self Ashutosh pandey from Bhadrachalam, khammam dist A.P.
i purchased reliance net connect+ on 19/05/2011 and still i am getting audio device isn't found error
as per dealer it is activated but your customer care tells me that activation not done
My reliance internet no is- [protected]
i am using windows 7 os
my mob. no. is- [protected]
could u pls help me

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