[Resolved] Reliance Netconnect — non refund of money after cancellation of order | |||||
Good Evening Sir, I am Vijay Tammanna Sanadi, Age 48, Residence at 49/2/2, Rajashri Colony, Vadgaon Sheri, Pune 14 (I am a disable person) Mr Vaibhav Tiwari (MA Code No PURL[protected] a representative of Reliance Telecommunications Ltd was came to me on 04 May 2013. He gave me the details about High speed Internet Device. He told me that the device is totally free, no rent etc. He also told me that bill for other company's broadband usage is comes up to 600 to 700 rupees. He tole me that for 6 months bill goes up to 3600. If the device for which he is suggesting is more cheaper in charges than other devices. He told me that if i booked the device the charges will be reduced up to 3,357/- for six months. He told me that if i booked the device today (on that day only) i will get the device within 10 days and before delivery of the device a phone call will come to me for verification and the device will be issued to me only on successful verification of my identity. I kept faith on him and booked the device. I given him crossed cheque No 804174 for amt of Rs. 3,357/-. As suggested by him i wait for 10 days but the device not recd. A week later after lapse of 10 days a phone call was came on my mobile from a courier service person, he told me that i have a courier on your name which came from reliance communication. He asked me my address, I told him i am not interested to get the device now you may return back to them. After next day a call from Reliance communication office was came on my mobile a one lady was talking to me she asked me "why you refused to take delivery" I told her that now i do not want the same because how u giving its delivery to me without caring out the verification. I also asked her that your representative told me that i will get the device within 10 days and i wait up to 10 days. Now i do not want the device and you return my money at the earliest. After that she told me that the money will not be refunded to you and cut down the phone. After some days I tried to contact them but not get success. Two months have been passed but no money refunded by them. Was this information helpful? | |||||
Aug 14, 2020 Complaint marked as Resolved | |||||
 13 Comments | |||||
Comments
Reliance Telecommunications — REFUND
i closed my connection for mobile number[protected] one yar ago. no refund of deposit till date. kindly help me as soon as possible.Reliance Communications — Non refund of installation charges
I m Rana Singh from pune. I applied for reliance net connection with a installation fee of Rs 562 for which i got the receipt on 22nd sep 2008. but due to technical problems was unable to get the connection which was cancelled by the franchisee in pune in my area but inspite of lot of effort i couldnt get the my refund. i have spoken to the office as well as the connection person but in vain.Reliance Communication — non issue of refund money
I HAVE NOT RECEIVED MY MONEY FOR BROAD BAND CONNECTION IHAVE APPLIED FOR BROAD BAND CONNECTION BUT THEY INSTALLED ONLY LAND LINE CONNECTION FOR BTWO MONTHS THEY HAVE NOT REFUNDED MONEY IHAVE SUFFER A GREAT LOST .AS MY DETAILS FOR PAYMENT IS GIVEN BELOW.RS.500 CHEQUENO.819399 DATED-6/9/2009 FROM- CANARA BANKRAJOURI GARDEN BRANCH.
Reliance — REGARDING REFUND OF MONEY
AN AGENT FROM RELIANCE COLLECTED RS 500/- FOR REGISTRATION OF RELIANCE NET SERVICE ON 23/09/08.AFTER THAT COMPANY PERSON VISITED AT MY HOUSE AND INFORMED ME THAT THE SERVICE IS NOT AVAILABLE AT MY PLACE.HE ALSO INFORMED ME THAT I WILL GET MY REGISTRATION FEES BACK IN 45 DAYS.I HAVE CALLED UP ON THEIR NO. BUT THERE IS NO RESPONSE. I HAVE ALSO MAILED THEM ON THEIR EMAIL ID. BUT TILL DATE I HAVE NOT RECEIVED MY REFUND NOR A CALL FROM THEIR SIDE REGARDING MY PROBLEM.Reliance — Money Refund
Respected Sir,I am a mobile user of reliance company moble no :[protected].
on 5th Jan 2010,i have logged a complaint for balance deduction from my mobile account of Rs 30/-,the representative of the company accepted it and that it was against a love message service activation,i told the person that i dont't want the service pls deactivate it and refund the deducted balance as as possible because the service is activated witout my knowledge & even i didn't get any msg regarding that service,the person informed me that he deactivated the service and the balance will be refunded within 48 hrs.
Today as i check my balance but balace yet not credited to my account,so i called again to customer care and today a aldy named nanali told me that the balance will not be refunded as the service is activated by you.I told her that the person on 5th jan who accepted the compliant what about that,she told taht the is no such record of refund,i requested to lady to pls transfer the line so i could tall to your manager in the regarding,but she din not transfer the line and disconnected the call saying tall where ever you want the money will not be refunded.
Pls tell me what to do
Thank's
Surya
[protected].
Reliance Netconnect — NEED REFUND
I bought a new reliance netconnect+ data card with unlimited plan(Rs 750) on 24-Jul-2011. This card was activated on 25-Jul-2011. Since then, the maximum speed I am getting is 170-280kbps. I called customer service and followed all instructions like cleaning up temporary files. Windows firewall is off and antivirus is working properly. I restarted,changed the port etc,nothing helped. Since buying this product, I have not been able to use it.In the last call I had with customer service on , they intimated that there is congestion issue all over chennai. The customer support person also mentioned that there is congestion in my aread (Thoraipakkam,Chennai close to Pallikaranai, Chennai) and it will take up to August 31,2011.
I dont want to wait any further as I have wasted 4 days already struggling with this product. If the problem cant be fixed by end of day 29-Jul-2011, I want my money back (Rs 1600) and take your data card back. If no action is taken and I dont get a call back /response to this email,I will reach out to consumer court.
Customer complaint # is[protected]
Dear Customer,
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Cheers,
RCOMcare
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Cheers,
RCOMcare
Dear Sir,
Nine days have been passed but till date nothing any reply recd from your side.
Pl reply at the earliest.
Thanks
Vijay Sanadi
Nine days have been passed but till date nothing any reply recd from your side.
Pl reply at the earliest.
Thanks
Vijay Sanadi
Please provide as much information as possible...
Two months have been passed but till no reply recd from you.
Pl reply at the earliest.
Thanks
Vijay Sanadi
Pl reply at the earliest.
Thanks
Vijay Sanadi
No reply received till date from your side. Pl tell me whether you will refund me the amount or not.
pl msg me on [protected]
pl msg me on [protected]
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Reliance Communication — recharge was cancelled and money gone
dear sir,i have a reliance mob. No. [protected] and charged it with Rs. 496 voucher, in which reliance to reliance is free all over india, but the same thing was not provided to me and my money was also gone.
i have also complained about this earlier to customercare and did not get any satisfied result .
on the otherhand my problem is as it.
they just provided me complain ID . 73327941. and asked me wait more than three days.
Sir i am having very much problem because o[censored]navailbility of phone.
So kindly help me through this.
thank you.