Reliance Prepaid Mobile Service — non activation of sms pack after subscription | |||
My Phone number is [protected] and my service provider is Reliance. My product circle is Kolkata. About one week ago I recharged my number with Rs.44 sms pack. But it was not activated. Then I called customer care but it did not give me any satisfactory answer and told me to call later. After that I called to customer care several times but each time they gave me non sence talk and my sms pack was not activated. I was very harassed by their behaviour. Then I called on their complaint number (198) today on 27.01.2013 and they told me to wait for another 3-7 days. My complaint id is –[protected]. My sms pack is of 30 days in which 7 days are passed and they are telling me to wait for another 7 days which means I will be using only 15 days of my 30 days allotted if they rectify this problem. Please take the necessary actions as soon as possible. Was this information helpful? | |||
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Reliance prepaid mobile service — DEDUCTION OF CRICKET PACK WITHOUT INFORMATION
Dear sir , i have a reliance prepaid mobile connection having [protected]. during the month of Feb'2011 cricket pack automatically activated in my number and deducted Rs. 15+10 for a month. i had tried many times for contact with customer care to resolve my problem but there is always answer that network busy and not contacted with customer care. during this month once again deducted cricket pack charges. please look into the matter and resolve my problem. i have no need to know about cricket. i hate cricket.