Reliance Communications Complaints & Reviews

RIM — belence cut gaya hai

aaj date[protected] ko apne aap hi 4:18 pm par mere acount belence se 20 ru. cut gaye hain. aur apne aap hi FMIndial pack activate ho gaya hai. plz FMIndial pack ko deactivate kijiye aur mere 20 ru. lautane ki kripa karein.

WIth out my knowlodge my amount of Rs.20/- has deducted from prepaid balance. I have even not selected any choice or even does not entered into the R.World services. Unexpectedly the amount has deducted and i did not enjoyed that offer. Please refill my amount back to my phone number [protected].

DEAR SIR,
MERA MOBILE NO. [protected] RELIANCE HAI. ME 25/04/12 SE 05/05/2012 ROMING ME THA . MAINE RIM NO. NOT RECHEBLE OR SWITH OFF MODE ME CALL DYVERT
FECILITY LIYA THA. 25/04/12 KO MERE A/C SE RS. 105-00 LEPS HO GAYA. C. CARE PE COMPLAINT KIYA TO BATAYA KI GALTI SE AAPKA AMOUNT LEPS
HO GAYA HAI 48 HOURS ME AAPKO REFUND MIL JAYEGA. COMPLAINT NO[protected] ..
48 HOURS BAAD CONTACT KIYA TO BATAYA KI MERA CALL DYVERT HUYA THA JO CALL 2 HOURS KA THA. JABKI ME ROMING ME 2 YA 3 MINITE SE JAYADA BAAT HI NAHI KARATA. YA FALTU CALL RECIEVE HI NAHI KARTA.

LEKIN MENE JIS TATA NO. PER CALL FORWED FECILITY LIYA THA US KA CHARGE 1 RS. PER MIN. THA . YADI MAINE 2 HOURS BAAT KIYA HOTA TO MUJE
120-00 RS TATA KA BHI CHARGE LAGTA THA. LEKIN TATA ME KOI CALL BHI NAHI AAYA AOR KOI CHARGE BHI NAHI LAGA.


26/04/12 KO MAINE VAPAS 120-00 KA RECHRGE KIYA 27/04/12 KO 13:12 BAJE MERE PAS RS.112-53 BALANCE THA AUR 17:30 BAJE VAPAS RS. 112-50 MERE A/C SE LEPS HO GAYA . C CARE PE CONTACT KIYA TO BATATE HAI KI 27/04/12 KO 17:21 BAJE 2 HOURS KA CALL DYVERT HUA HAI. LAKIN YE CALL MENE RIM NO. SE HI RECIVE KIYA THA [protected] IS NO. SE CALL AAYA THA, JISKA CALL DURATION 44 SECOND HAI, JO ABHI BHI MERE INCOMING CALL HISTORI ME AVAILABLE HAI.
55333 SE BILL KA DETAIL BHI MANGAYA ESME BHI KOI CALL 2 HOURS KA NAHI HAI.
TATA SE MERA KUCH BHI BALANCE CUT NAHI HUA HAI. YADI TATA PE CALL DYVERT HOTA TO TATA PE BHI 120-00 KA CHARGE LAGTA THA.
RELIANCE C CARE PER MAIL KIYA TO BATATE HAI KI HAMARE PAS CALL KA DETAIL NAHI HAI.
.

SO PLS SIR MERE RS. 105 + 112-50= 217-50 REFUND KARVAYE.

THANKS,
RAJESH GEHLOT
J M TRADERS.
PUNE
[protected]

first i recharge Rs-39/- sms pack, recharge sucessfully, one other recharge sms pack Rs 19/-,this pack activated from mobile company, i dont no how's this possible, then i call customers care no reasponse given me, Rs-19/- pack vallidity 15 days & Rs-39/- pack vallidity 1 month. both service activated same day . end 19 rs service pack naturally end 15 days , but Rs-39/- service pack deactivated same day

one pack -39 (valdity 30 days ) service provided 15 days
2nd pack -19( activated from company)

Reliance — balance

i am lost my balance 15 rs.
my mobile no is [protected]
so refond me my balance
my email id is kapil.[protected]@gmail.com

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

We tried calling you on the given number but we were unable to reach you, As per the confirmation received from the respective team, we wish to inform you that benefits of recharge value 148 will be credited into your account.

Regards,

RCOMcare

reliance india mobile (rim) — recharge

sir i m in very great trouble i m a girl i don't have balance in my mobile and i have no money so plz send me atleast 5 Rs. recharge number of reliance. thanks .

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

thanx

Hi, I am a very frustrated customer of Reliance Communications. I am sorry to say company is cheating with its customer.

My concern is I have recharged my mobile no. [protected] for Rs. 120/- on 08/04/2014, I have got Rs. 120/- as an talk time from which i have hardly used Rs. 30/- and all my balance has been deducted without any reason.

When I called on customer care then got various response from customer care executive.

1. Rahul (As I can see you have not recharged for Rs. 120/-) according to him I m lier.
2. Rahul transferred my call to his senior Rinku Singh, he has disconnected my call.
3. I called again and spoke to your customer care executive, he took sometime for checking my details and said pls call after sometime, as system is not responding.

When i asked him to take my complain or arrange a call back, he straight away said it is not possible you call after sometime

I am very frustrated, you let me know how many times do i need to call customer care for getting my money back which has been debited from my account without any reason.

My alternate No. [protected].

Pls refund my amount ASAP.


Thanking you
Aslam
[protected]

i am using reliance gsm number from 3 months and from past 15 days i am facing problem with reliance number.
When ever i recharge my number within few hours it will become zero and i should have to recharge again to make calls.upto now i have recharged 200 and not even made 30 calls but now balance is Zero.If i call customer care they will say your details are not updated and call later i have done many times and nothing done.It is just a time waste customer care and i don't know why they are running this waste customer care.If they cant provide proper response they can stop there services.My contact no:[protected]

my internet pack is valid for 23.4.2015 but they deduct balance from my account 170 rupee when i call them . they said they have no detail for that

my internet pack is valid for 23.4.2015 but they deduct balance from my account 170 rupee when i call them . they said they have no detail for that my no is [protected]

i guess it never helps to be polite in our country. if somebody doesn't look into my complaint i'm going to take further action.

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Deactivation of sms pack 26

I got sms 'Dear customer. Your Monthly Sms pack of Rs26 is due for renewal. To deactivate send sms deact pack26 to 53739. Reliance'

Now when i send 'deact pack26' to 53739, i get no default configured.
I wanted to deact the pack but bcoz of this error, i was unable to deact the service.
I want d refund of 26 as its company's cheap practices dat they are not telling proper deact procedures.
my contact number is - [protected]

I am not satifight your CCR….Because i have not response for my new postpaid conation reliance GSM. Currently not start my postpaid connection. So plz resolve my problem and plz call me my personal no [protected]

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Sir,

I have purchased data card from Reliance web world Ghatkopar East showroom. Allotted no. was [protected]. Since the date of purchase the data card was not working. I have repeatedly complaint the customer care and shown to web world person from which i had purchased the date card. I was told that I should use the data card for 2 months as it is free for 2 months. But next month I had received a bill of Rs.601, I was socked receiving the bill as promised by the employee of reliance web world. I request you to kindly advice me to go to the consumer court as this is totally deficiency in service.

I will be thankful to you for your advice.

Regards,

Hemant Tripathi
[protected]

Sir,
I have done reecharged voucher Rs, 58 1ps per second scheme on the date of 21 nov2009. my this service was discontinued from feb of these reecharged. I have launched many complaints and I had not got proper reply . yester day i was talk coustemer care excutive mr. Mohan. He told me we are not help in this metter. I want feed back of my this complaints . please help me sir . MY mobile no. is [protected] and My name is Manish kumar vyas.

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Reliance — poor poor customer service and activation of value added service

Hi,

I am sending this email on behalf of my mom and the phone number is [protected].

On the above mentioned phone number value added services have been added without our authorization. when we tried to contact the customer service on *333 the representative was very rude and he kept on interrupting when i was talking to him, finally the call was disconnected while i was talking.Name of the representative was Naveen.

I called for the second time and spoke to a representative by name Mohammed who failed to address my issue and he refused to transfer the call to a supervisor and also to give his full name.

Again i called for the third time no sign of assistance only a disappointment. This time the name of the representative was Abdul.

My only request is to put the phone number mentioned above to a 'do not call list' so that we don't receive any marketing calls and cancel all the value added services which have been activated without our knowledge.

Reliance Communications/Prepaid Mobile connection — Value aded services

I have a reliance prepaid gsm conection. Value aded service 'News Pack' activated on my number '[protected]' without my request 3-4 months before. When I talk to customer care they said that request send by you. I deactivated that service. Now on 10.02.2010 a VAS, I don't know which is that, activated and value for that deducted. When I talk to customer care they replied in same manner.

Reliance — Services activated without request

SIR, I HAVE Reliance GSM MOBILE CONNECTION. MY MOBILE NO IS [protected],
i got msg from 54321 "welcome to reliance music mania.click to connect ur facebook account."
than when i need to call i just checked the balance,i found tat 30rs were deducted.i dnt know y this happended.even i had done thing concerned with any service.please pay back.the problem is repeating again n again with relaince only,check it.

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Reliance GSM — balance deduction without any reason...

I am Gaurav Sharma and i am using Reliance Gsm mobile no. [protected] and they less mt balance by Rs.50 two times without any reason... and when i try the customer care no. they said our server is not working u will call after some time and today they said this no. is temoparly out of services.. i am very angry by this kind of srvices from a biggest company of this country.

Reliance — deduction of balance without any reason

MY balance is deducted cause service which i haven't activated......and customer care center is saying that it willn't get refund....................this is 2 nd type when this type of thing is happening with me

my account balance is reduce automatically always.why?

Dear Sir,
I am Suyas Gupta and my number is [protected]. I have activated the unlimited sms service on 5th of February 2011 with recharge of Rs 39. But from 7th of February 2011, I am not being able to send any sms and whatever I am sending, I am being charged for that. To make the matter worse today itself i.e. on 8th of February 2011, Rs 19.50 has been deducted from my balance without prior notice. I have tried contacting Customer Care but they are just saying that system upgradation is going on so they could not say anything. I am in a fix now. Please help!!!!
Thanking you,
Yours,
Suyas Gupta
[protected]

Reliance GSM Mobile Service — balance deduction without any reason

hello sir
i want to complain about your service....you deducted my balance continously for two days on 6th and 5th feb 2011....and i am facing this problem for the last one month....every time on last day of week i.e i have to pay 10 rupees without any reason....and i am regularly complainnig about this to your customer service but your agent only say ...sorry to me and told me that...this is right deduction...i am so much frustrated that i will not or i think i will never suggest anybody to choose your network in the future or now on.....i decided to go for consumer court for complainng about it....still now i am facing the same problem...and coming days i will choose another network and i will not allow to choose ur network to any body
shammi
[protected]

reliance is number one from the bottom in mobile communucation...most frustrating service provider

Reliance GSM — Balance deduction from account for no reason

I am Abhishek Agarwal [protected] is my number relince detuction from account for no reason my co no. is[protected] plz solve my problem...

Reliance GSM — DEDUCTION OF BALANCE WITHOUT ANY REASON

This is amit soni having reliance gsm no. [protected] since last two years. I am suffering from value added services of reliance company which are provided by company without my permission,Due to that i have lost my balance of Rs: 10/- each time. I have requested so many times to reliance customer care no. 198 for disactivation of these services but there is no possitive responce yet and my balance is deducting continously. this problem is in my no. from last three months but the company have not taken any type of decision on this matter. I have also wrote an email to punjab nodal officer regarding this matter but again there is no responce.
So please look into the matter,I am doing account job,so i have no much time that i would take proper action against the reliance company. I shall be thankful to you.

Reliance GSM — deduction in my balance for no reason

sir i sushma having mobile number [protected] reliance gsm.I got 10/- deducted in my balance without reason...........i dont have any activations even..,so please see through my complaint

Reliance GSM — Balance deduction related

Reliance prepaid is automatically subscribing me to paid services without me asking me....

Hi,
[protected]/22 its my reliance prepaid no.and Reliance prepaid is automatically subscribing me to paid services without me asking for it. Example of services they subscribed me to:Cricket and other pack like caller tune,and other 2 sms pack. when i m tried customer care no. its always says the line is busy call u later, and their SERVER was down,monthly 30th rs. are cut in my balance as many times, and Customer Care said that it is ur side fault.
how u said that when mobile is switch off and any subsciption pack is automatically activated by my side, i think that any GHOST is in my mobile,i also think that GHOST services is automatically activated in my SIM,So plz anybody can't purchase RELIANCE SIM due to begarness of RELIANCE company,it totally fraud company.
I think that Reliance was cheated his customer,i personally think that all u r going to other Service provider urgently.

thanks lots for doing very frusted service to Reliance Telecom..
Tapash

Reliance GSM — Deduction of Balance without any reason

Sir,
My mbl no. is [protected]. on 26 Mar 11 a cricket mania pack activated in my mbl no. automatically and my balance was deducted of Rs49. I tried to contact to various customer care numbers 1909,198, [protected] & *333 but could not get any type of response. I got recharged my mbl no. of Rs 150 on 28 Apr11 again and after 24 hours they deducted the balance of Rs 50. I m making contact to customer care for assistance but I m not getting any type of responsibility from the company to the victim customer.
please Return my deducted balance immediately otherwise I will use mobile number portability service and change my company.
Kameshwar Awasthi
Seoni MP
PIN 480661

Reliance — Without any reason deducting account balance

Hi,

i am using reliance number([protected]). yesterday(07.07.2011) my prepaid mobile balance is Rs.102 but while seeing by today morning balance is Rs.43. i don't know forwhat which is dedcucted from my account.i didn't activated anny services also.Please clarify forwhat which is deducted.

Reliance — without any reason balance deduction

sir,
my self tej narayan prasad using reliance gsm mobile service my no is [protected] the amount has been deducted from my account on dated 6 oct during night at that time my mobile was switched off i made complain and got msg that the problem will be resolved with in 24 hrs 3 days has been passe but i am suffering with the same customer care is even not giving correct response and they dont no how amount has been deducted. its 2nd time please resolve this problem.


THANKS
tejnarayan.[protected]@yahoo.com

Reliance GSM — DEDUCTION WITHOUT ANY REASON

AM RELIANCE SUBSCRIBER SINCE LAST 6 YEARS BUT GOT FEDUP WITH PROBLEMS AND QUALITY OF SERVICE DECLINED DRASTICALLY.

MY MOBILE # [protected] BALANCE WAS DEDUCTED WITHOUT ANY REASON, NOT EVEN WE ARE GETTING PROPER RESPONSE FROM RELIANCE WEB WORLD MANAGER MR.NAGARAJU, BEGUMPET BRANCH AFTER SO MANY COMPLAINTS AND PERSONAL VISITS.

FINALLY, RELIANCE COMMUNICATIONS IS LEAST BOTHERED ABOUT CUSTOMER SATISFACTION, HENCE AM FORCED TO SWITCH OTHER NETWORK.

Daer Sir/Madam
My reliance GSM No-[protected] and my account balance deducted continiously whenever i recharged without activated any scheme of reliance GSM service.i am tried to contact to coustomer care but always found busy.so kindly take the serious action to deactivted the unwanted scheme and to return my money which was deducted unnecessary.
Thank u.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Reliance Netconnect — worst internet connection

i purchased reliance netconnect usb modem for 2500 rps and i was assured a speed o[censored]pto 153.6kbps but i recieve speed less than 10kbps,and to download a data of 1mb it takes nearly an hour,i believe bsnl dial up which gives speed 56 kbps is far more better than this, shame on reliance..

I recently bought a reliance netconnecand CDMA 1x broadband (usb) modem, their service is very poor, and technical support software download etc., , also very poor, better to buy BSNL, it is worthful and no complient...

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Reliance Data Card — CHEATING ON BILL PLAN

Hello,

I took Reliance data card connection from their official webiste ( http://reliance-datacard.com/reliance/broadband.jsp) as claimed by them. I was told at the time of the connection that I would get two months free and then I will be put in prepaid plan.

In the month of april, i.e. after 20 days, I got my first bill stating the amount. Which later Reliance had waived as they found out the real plan ( i.e. first two month rental free). Although this took almost 10 days of effort from my side and empteen number of email were exchanged.

In the last, i got the call and I was assured that now I have been put in to the right plan. Which I had assumed that it would be done.

Again in next very month, i was sent bill again for another month and this time almost 15 days of effort, I still have not got any result.

Now I had requested to stop my services as I can not spend this much of time. It would have been much easier for me, to have without the convenience of internet rather then burning my blood on this uncalled for activity.

Regards,

Abhay

Reliance Cheating in Bill — Reliance Data Card - Cheating in BIll

I had purchased the Reliance Data card in Feb 2009. They gave me an offer for 2 months free, after which i need to select a plan if not by default it goes to Rs 650 plan. I called up the Reliance customer care before 10 day of my free plan expires and they said it is updated to Rs 450 Plan. But i checked the May 2009 bill it was reflected as Rs 650 Plan. When i had asked they said you need to give in writting instead of calling to customer care. Then i gave in writing to convert to Rs 450 Plan. Again in the month of June bill i got the for Rs 650 Plan, When i asked, they said it will reflect in July 2009. Now again in this month i got a bill of Rs 650 plan. When i asked they said it is not updated to Rs 450 Plan. When i asked to give the Manager name and phone, the concern person is not giving it.

I am totally tired with Reliance. Hence i want Reliance to refund the amount of my Data Card i.e Rs 2880.

Please help me in contacting the correct person

Regards,
Srikanth
[protected]

reliance is not closing data card connection since 6 months. everytime they tell to make bill payment, we make and they do not close since 6 months. Even after vising webworld at borivali, they deny to take complaints.

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

I have recharge my netconnect data card with no. 91-[protected] Customer Name-ESWARA my card is recharged but i have not received my receipt soft copy still please mail me at [protected]@yahoo.co.in
I will be highly thankful for your kind and positive action.

Regds,
Zuber Ahmed
91-[protected]

Reliance Netconnect — cheated with scheme

I have purchased reliance netconnect plan with three months free subscription.
then also company has sent me a bill of rs. 980 and stop my internet services of internet due to unpaid bill.
and i had the three months free usage scheme when i purchased the product/service.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

dear sir

my name is akash anand working in indian air force presently posted in kanpur.my parents & sister stay in my native in bihar..from past couple of days someone named rahman is calling my sister late night from the number [protected] & using vulgar language.kindly take action against the caller as soon as possible because if i happen to trace the person then i will make his life miserable..


regards
akash anand
air force stn kanpur
[protected]

Dear Sir,

We wish to inform you that on investigating the matter we found that the person who called you from number does not belong to any of our Business Partner and the tariff information communicated to you is not available with us, as on date. Also, we would like to confirm you that the detail of one subscriber can not be shared with the other. Hence, we would request you to kindly contact the local police for the same.

Regards,
Ideacellular

Reliance — Extra charges

Sir,
I have the mobile connection of reliance GSM connection. A day before yesterday reliance server has some problem. The problem was that the reliance sim doesnot work, mobile shows to insert the sim as it is already inserted.

A day after, we go the reliance office where they charged us Rs. 60 for the extra sim of the different number.
Many of people gathered there for the same problem. My question is that why should we pay extra when the problem not occured from our side. It is not the way to sell the connections to their customers. Plz look into the matter and advise me as well.

Nitesh
[protected]

Sir,
I have the mobile connection of reliance GSM connection. A day before yesterday reliance server has some problem. The problem was that the reliance sim doesnot work, mobile shows to insert the sim as it is already inserted.

A day after, we go the reliance office where they charged us Rs. 60 for the extra sim of the different number.
Many of people gathered there for the same problem. My question is that why should we pay extra when the problem not occured from our side. It is not the way to sell the connections to their customers. Plz look into the matter and advise me as well.

Nitesh
[protected]

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

I've activated rs. 16 pack for unlimited whatsapp a couple of times, but whenever i use whatsapp i'm charged as per the normal data rates.
I also called up the reliance customer care hoping they would come up with some solution but the only answer that they have is "we don't have any details about whatsapp". They don't even look into the problem seriously.
My balance is deducted every month but i'm not even able to use their service.
Kindly help me out.(+91-[protected])