[Resolved]  Reliance Smart GSM — Barring number [protected]

Address:Indore, Madhya Pradesh

Dear Sir/Madam,
I Ashish Chaturvedi, am to state that i am Reliance Smart customer since last 7 years. On date 19.08.2012 my number [protected] has been barred suddenly from Reliance they have barred all facilities including incoming & outgoing calls & incoming & outgoing messages, without any prior information about it. When i contacted to customer care executives were not able to reply satisfactorily even Mr. Manoj (Customer care Executive) disconnected my call without answering me. After that i contacted reliance store they told me to submit the photo id & residence proof, i also did that. and they told me that the number will activate in 7 days. So i am highly unsatisfied with your services.
I think there should not be any requirement of documents after 6 years of purchasing SIM card, if there is any requirement They should intimate me before taking this action of number barring.
I have submitted the required documents
How can you Block my number without any prior information & specially old customers more than 6 years.
Please do the needful.

Name- Ashish Chaturvedi
Mobile no.- [protected]
Alternative No. [protected] & [protected]
Address- United Bank Of India,
UG-109-114, Prem Trade Centre,
Maharani Road, Indore-452007
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

"Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare"
Highly unsatisfied with your services. & if you are not able to solve the problems then please close this complaint desk
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

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