[Resolved] Reliance Telecom — balance deduction | |||
Hiii This is devkant and my no is 0 [protected].... Reliance telecom has entered in 3G services its very good news but imposing VAS on their customer is not good and not even tolerable....in my case, All the VASs is added by their side only...after deducting very first and second day from my balance account...i have launched a complaint not exactly it was series of complaints....but their customer care tele-callers did not take it eihter seriously or launch a complaints in different manner...so the bal is deducted for Seven days which is INR 35....if those taken it then the amount would be restricted to max INR 10....apart from that i am using this no from july 2009....and had been activated the DND service that time....so i dint get any kind of promotional call or sms from your side.... The most important thing is that these guys deducted the amount from my balance and i did not get a single sms or call from their side which or whatever they send to their customer whoever activated the VAS....So i can not stop on that day itself..... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
same thing they did with me too...reliance is a waste...if they need money...then i give them advise come as a beggar in front of we indian customers...we will help them...reliance ...waste...
Reply
On 11 November 2011 my Rs.47 main balance was being deducted without any reason for which I contacted reliance customer care center for more 5 times, but all the time I got a reply to call after 2 hrs. Then I was not able to contact them.
Please take any remedial action on these activities, and there should some law regarding penalizing them if found to be guilty. These types of cheap activities kills lots of time of customers in getting back their account balance.
Regards,
Vineet Kumar
[protected]
Kolkata (WB)
Please take any remedial action on these activities, and there should some law regarding penalizing them if found to be guilty. These types of cheap activities kills lots of time of customers in getting back their account balance.
Regards,
Vineet Kumar
[protected]
Kolkata (WB)
From last two month, Balance deduction for value added services which are not activated without any knowledge, & it will take more than 20 min to make contact with customer care representative. It is very embarrassing to make complaint to customer care representatives. For balance refunding they need 48 hours. Such types of problems are not common for common man.
Hello,
Myself Mayur Sanap, I have Reliance GSM Mobile ([protected]). i have problem regarding Balance deduction from service provider for VAS service which are not activated on my account from last two months. In case of register the complaint to their customer care, it will take more than 15 -20 min to contact with their representatives. The reply from them on this issue is very embarrassing, they need 48 hours to resolve that issue. I am suffering this type of problem from last two months & this is the third time it happens again.
Myself Mayur Sanap, I have Reliance GSM Mobile ([protected]). i have problem regarding Balance deduction from service provider for VAS service which are not activated on my account from last two months. In case of register the complaint to their customer care, it will take more than 15 -20 min to contact with their representatives. The reply from them on this issue is very embarrassing, they need 48 hours to resolve that issue. I am suffering this type of problem from last two months & this is the third time it happens again.
I have been suffering from unwanted activation of VAS services in my reliance 3G sim. Last time also i have complaint and got my balance refunded and my dnd services but deactivated as told by the customer care. But still my balance is being deducted. I got this message-
Amount Charged for VAS TechzoneSMS S Rs:5.00.
Current Main Balance : Rs:9.46
Kindly look into this matter. I am fed up if this.
Prerit ameta
[protected]
[protected]@gmail.com
Amount Charged for VAS TechzoneSMS S Rs:5.00.
Current Main Balance : Rs:9.46
Kindly look into this matter. I am fed up if this.
Prerit ameta
[protected]
[protected]@gmail.com
I have been suffering from unwanted activation of VAS services in my reliance 3G sim. Last time also i have complaint and got my balance refunded and my dnd services but deactivated as told by the customer care. But still my balance is being deducted. I got this message-
Amount Charged for VAS TechzoneSMS S Rs:5.00.
Current Main Balance : Rs:9.46
Kindly look into this matter. I am fed up if this.
Prerit ameta
[protected]
[protected]@gmail.com
Amount Charged for VAS TechzoneSMS S Rs:5.00.
Current Main Balance : Rs:9.46
Kindly look into this matter. I am fed up if this.
Prerit ameta
[protected]
[protected]@gmail.com
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