Reliance Communications Complaints & Reviews

my mobile no. is [protected],i was facing problem from company side as my outgoing was barred for last 3 months from May to July. i complained many a times in this period with no positive response .i also paid the bill regularly though the outgoing facility was not available.the facility is still not available.
i also mail to the company regarding this,but still didn't got the positive response.
i want the compensation from the company.

My name is Prashant Srivastava and my no is [protected]. I am reliance gsm user. i have already complaint on 1 sept in consumer forum and reliance communication. I talk to customer care executive who told me that your problem resolved in 2 days but it not solved. Again on 4 sept i received a new complaint no.[protected] and call from Mumbai head office. She also said that problem resolved in next 3 days but it is not solve till today.
I want my money(59rs) back as soon as possible in my balance. So please take action about his matter.

my landline phone Reliance Landline[protected] has been stopped du to i think bill paymrnt but we have paid the bill already kindly start urgent my landline phone

thnks

sunil shirsath
[protected]log in id)
Reliance Landline[protected]

I am using the no [protected], I am facing the problem of not able to make call to any BSNL landline nos , i have been giving the complaints but its worthless. Everybody in reliance are useless to resolve the issue . 6th time i made the comlaint against the same issue. I spoke to many suervisors and executives they have been asking to wait for 3 days by taking the comlaint . I lost interest in the reliance service so i wanted to speak to direct authorities of reliance or manager every body is promising bt nobody called till now. Very worst service is providing by reliance. When ever call to CC no good response , and not good in solving the complaints , each and every time network problem.. deducting the amt even if we not use that.

I was fed-up with my reliance phone and broadband connection number[protected] at Delhi .
-It hardly worked.
-many complaints went unheard.
-my calls were responded by the reply that computer records do not recognize me as a broadband customer at all !
-my Internet ID no[protected] was not recognized on Reliance computers not once but repeatedly!
-my bills show number of services as 2 but Reliance helpline always told that as per computer records I am not a Boradband customer at all!
-my billing ac no. is [protected]
-since my complaints were not listened to and I was not satisfied with the services I requested for the termination of my phone on 14-01-09 at 9.20 AM with Termination request no. 85788091
I Paid the Last Bill before Disconnection Request.
I did not even tried to use your phone after that termination request and had never used before also except for complaints to helpline,computerized records will show you that.
I kept getting Bills for some more months!
I kept on requesting--Please stop harassing me and stop sending the bills, I have already under gone enough of that!
But after a gap of almost One Year, suddenly ,I am now getting Phone calls with Threatening tones and content that- Court case will be lodged in a far away court and My wife and I will have to travel long distances unless we deposit Rs 560-00 immediately!
I don’t know how and why at all I should be depositing the money for a connection which never worked and for which I deposited money ,all bills before putting in the disconnection request.
Dr.Raj Kumar Lalwani
90/58B,GF,Malviya Nagar,New Delhi 110017

Hello Sir

I was a student doing my post graduate when i bought R-com share from my internship salary and some savings.I bought 100 shares @ 296.6 per share and now it is Rs 160 per share.I invested in it with the confidence in Mr Anil Ambani I thought Ambani's company will surely give me returns.I am dead scared in telling my parents that i have lost 50% of my money as i went against them to enter stock market I thought i would wait and watch and now when i see all negative news for R-com i am confused whether i should exit the stock at 50% loss else it would go more 50% down from current price or wait to see its growth Please help me out sir as Rs 30000 will be a small amount for you sir but its really big for me sir.Anil sir please do something.My email id is [protected]@gmail.com.Will be waiting for your reply.

Regards
Ritu

Dear Sirs,
I had purchased Reliance Data card on the 23rd August '10 by paying the years rental in one go and while the the address verification agency with the concerned product have reported wrong and false information the services have been suspended since 27th Aug, on representation in person to the franchise the concerned address verification agency once again visited my premises in my presence and recorded the necessary information and this was on 9th Sept, but till the time of writing this complaint the services have not been restored, please forward the complaint to concerned authorities, as a firm like Reliance should rely on such weak agency affecting the goodwill with consumers is deplorable.

P.R.Leelaram,
Senior citizen,
email:[protected]@yahoo.com

MIME-Version: 1.0
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Date: Fri, 27 Aug 2010 13:54:18 +0530
Delivered-To: sushil.[protected]@gmail.com
Message-ID: <AANLkTi=x-_C8AexZG6S5AGj0a+[protected]@mail.gmail.com>
Subject: Inappropiate charges accounted in the Bill!
From: Sushil <sushil.[protected]@gmail.com>
To: RCOMNodalOfficer.[protected]@relianceada.com
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Dear Kavitha,

I was customer of Reliance Wimax Broadband for almost 3 years (ID:
[protected]. Even now I have Reliance Broadband.

On July 29th, 2010 I had requested the reliance customer care to Shift my
connections to the new location, and during the call I had checked with them
if the transfer is possible. The customer care person checked
the feasibility, and took the request for the transfer. I was promised that
the connection will be shifted within 3-5 working days. After 5 days, there
was a few times I checked the status of the transfer. There was VERY POOR
response from the customer care, as well as Reliance Technical Team. After
10 days, the Reliance Technical Team person calls me, and told me and I
quote: "In location where you're staying, there is no feasibility of
Wireless Signals. As the transfer happens through signals, so the transfer
is not possible". He asked me to cancel the connection. I requested for
cancellation of the connection for that time, and I hope it was August 9th,
2010.

Later when I started to inquire for a new Land line Broadband connection
from reliance and other operators. I found out that some of the Reliance
WiMax Connections are already there in my locality. So I applied for a new
RELIANCE WiMAX connection. To my surprise, the connection was setup and is
working fine. *In simple words, I was fooled by telling lie about
feasibility crap by Reliance WiMax team. Because of this I had to pay again
Rs 500 towards installation of the new connection even though I could have
got my old connection shifted.*
*
*
After going through all the Mental pain of calling customer care so many
times, and not getting proper response I had to come to you.
Please help me or other wise I'll have to find different ways to get
Justice.

There are a few request I would like to make:

1. The additional Rs 500 needs to be adjusted against the old account, as
it was Reliance's Fault to give me the wrong information about feasibility.
*This additional money (Rs 500) should be adjusted in my Bill*.
2. Also, as I had requested the change of connection on July 29th, and I
was promised a shift of connection within 3-5 days. But later I was told the
Feasibility Issue was the reason of not shifting my connection. Since I
shifted my house the connecion was not used at all. *The cancellation
date for the connection should be July 29th, 2010.*

Please adjust the amount in the latest bill generated.

Let me know if you need any other information.

Regards,
Sushil

I am rajesh verma, a prepaid customer of Reliance Smart GSM m.p. Circle’s connection with my number being [protected]. I have been facing problems with the love tips+shayari combo pack Service, which I did not require but is automatically activate by system. Even if I deactivate it 5 times, within a few days it is automatically activate by the system. So I have been charge many a times like this.
I was surprised to receive a message rom “ 57333” that “ YOUR SUBCRIPTION HAS BEEN RENEWED AT Rs.30 FOR A PERIOD OF 30 DAYS” , and while checking my balance it is Rs.30 short of my last seen balance. I have not activate the services, they are deducting Rs.30 from my balance.This is very unfortunate that the leading business origination of India is proving itself a leader in not satisfying its customer rather makes people annoyed. I would like to stop this Unwanted service from my mobile phone now and refund the money in my prepaid at the earliest. Other wise the matter will be taken up with concerned ministry, TRAI and published in the web to herm your credentials.

Thanking you,

rajesh verma

my data card no is [protected] i pay last two bills regularly after that my data card is disconnected and after complaing they tell me that address is not verifid not receiving welcome call not pay bill so many cause explained and no one is justified i am dr sushil agrawal 20-21 agrawal nagar indore my mobile no is [protected] pls call me and solve my problem and restart my data card

I have submitted the duly filled-in form with supporting documents and photographs of mine i.e. M.R.KUPPASWAMY on[protected]. The office confirmed that the same is already recorded. But I frequently get SMS with following text :
Dear Customer,. your CAF is incomplete. Pls submit your Photo Id/adds proof at nearest Reliance store & get 20min talktime FREE. T&C apply.

pl. reply to e-mail : [protected]@yahoo.co.in

Thanks and regards,

The balance in my account is showing negative despite of the fact that i had maintained enough of it. Having a talk with the customer care executive @ reliance i got to know that some absurd scheme was activated in my account with out my consent.This happens time and again and it proves that reliance does it intentionally with their customers. i know many people who have faced similar situations.If i had asked for the activation of the scheme, the customer care executives would have never lodged a complain for refund....If any one has sufficient balance in his/her account, he/she might not even notice the amount being deducted from their accounts under the pretext of such schemes which they have never activated! This is the trick that they use. I[censored] catch them they refund your amount if not, they happily continue doing so. This is purely unethical! and i demand an explanation for it.

Complaint against my Broadband No # [protected]

I had purchased a reliance broadband connection from Patel Nagar Branch, & there was customer careoffice he offered me a plan Rs 500 /- per Month for 30 Mins. he didn't told me about 500 + service tax. &

One of my complaint Last month my bill was generated Rs 637 (551 Current Month + balance for last bill) I paid only Rs 500 & 137 was balance. I was not aware that if I don't paid fully amount my broadband connection will be disconnect. & on 30 Aug my connection was disconnected due to non payment of bill. & no body was intimated for that my connection will be disconnect. I didn't recd any call, email, sms. on 1 Sep 10 I call to customer care why the connection was disconnected without any intimation, I was frusted & I requested to customer care for discontinue of my broadband. I was surprised that customer care office didn't retain me on dat time. after 6 days on 6 Sep 10. I called to customer care for pay the balance & continue the service a customer care officer told me that the connection will be activated with in 3 hrs. I paid the bill Rs 137 at 12 : 00 nearby, & after some time a CCO called me on my cell for my payment & she told me connection will be continue after some time. they didn't tell me dat after discontinue the service, service will be activated by Reliance Web World. I was shocked when I connected my device at 7 PM when braodband was again not working.

I called to customer care there was Mr Mangesh. & Nishant, both are told me the broadband would be activated when I will visited the Web World. I don't have sufficient time for visit the Branches, I am working in MNC & you already aware of working hours of MNCs. I am very upset for these type of services from Reliance.

every one was misguided me, & I don't know Reliance Service would be very cheap,

Rajesh Sharma
[protected]
[protected]
[protected]

Sice last 7 days, phones are not getting connected. Problem in incoming calls also. it says always - THIS ROUTE IS BUSY.... even on customercare numbers 198 and *333. when connected executives dont take the complaints saying system is being upgraded. later you will not be able to connect to them also. when finally one of them took complaint and gave docket no., without solving the problem, they sent sms that it has been done/processed. Nodal officers and applette authority s number given on site are wrong. what sort of service is this? Reliance is NON RELIABLE making fun of consumers and also TRAI.

Dear sir ,

I am using gsm smart number for more than 5 years few days back some amount 60/- Rs. is deducted from my balance amount when i call up to customer care they said you have activated some services so the amount is debited and it will not refund to you .where i have not even activated any services . the same think is happend with my another smart mobile no.

Please look in to the matter the money is less but the policy is wrong you are paying for a service which you have not activeded and not using .

Please give a solution to me .


TAHNKS
Moni

reliance service is getting bad day by day...this SMS renewal service sucks. last night i talked to the customer care executive about the deactivation of SMS pack so that i can get recharge from the local vendor...he said yes your pack has been deactivated WHICH WAS NOT!!!! My pack has been renewed as yesterday only i got my balance recharge also....so balance has been deducted from my core balance as well as my message card recharge(done by local vendor) has not been accepted. kindly repay my deducted core balance money and accept that message card recharge.

Respective sir,
I have a reliance gsm prepaid sim and its no. Is [protected] . From 18/08/2010 my balance is daily 5rs. will be atometically deducted .
So i call customer care, then they tell me my P2P SMS PACK will be activated. I request him to deactive this pack. They told me "your pack will be deactivated dont worry and recharge your account"
after 2days date 20/8/2010 my balance deducted again. So i call again to customer care and talk with senior executive "IBARAR KHAN" This persons used useless and abnormal language. He told me your prob wil solve in 48 hours.
As per procedure, i wait for 48hr.
Bt my balance is daily Rs.5 is remainin deducted from 18/8/10.
After 3 days they culdnt deactive my pack. So I register my complaint for "unable unsubscribing" coplaint no.[protected] dated at 23/8/2010 my complain resolvution time is 48 hour.bt its not possiable for them.
I registerd 2 complaints at 26th and 31th of august bt still my balance wil deducted plz help me or give justice.

Sir

I am A reliance customer for last 5 years my no is-[protected]
i am trying to activate my gprs connection in my handset which also supports
gprs facilities.As per reliance i have to send a sms to their service no in order to get the settings
from them so that gprs will be activated on my cellphone and they also mentioned that it wiill
take maximum 48 hrs to reach the settings due to buzy networks.after 48 hrs when
i didn't received any settings i called to the customer care no-[protected] and talked to a person
he heard all the matter and assured me that i will be getting my setting within 15-30 mins after 1 hr i called again and another perso n again asuured me,this time the time to wait was for 2 hrs also that time pased and i didn't got the settings also then i called them once more at that m call was referred to a higher authority he assured me again that my problem will be solved within 48 hrs and also those 48 hrs were passes and i again calledd and then same more 48 hrs afyer that i didn't also received the settings and then i again called them they lodged a complain and gave me my complain no and lastly assured that my problem will be solved within 72 hrs.then also those 72 hrs passed nothin happened again i also waited for some more tym and called after 100 hrs the man who talked to me didn't even listened to me and start all nonsense that person was even unable to understand and speak english properly and in my regional lamguage told me that i am having a tympass with him instead of having any work and simply cut the phone,,,,after that case i called the customer care no many times and always the same reply that my work will be done within some time.Even when i ask to forward the call to any senior official they just put me on hold for 10-15 mins and nithin is being done till now.Please look into the matter sir.......
bibek

My Self Syed Sadik iam from warasiguda, sec-bad-61. Mobile no is [protected]. I was plan to take Broad Band Connection from, Reliance Communication Branch (Secunderabad branch) Mr. Dasaratham (Mobile No is [protected].) Employees told me to install broadband services, their field executive came at my residence and collected my documents and sum of Rs 500/- installation fee from 09/08/2010. and told that it would be install after 7 days, then service person came and told me in my area there dont have internet broard band connection box. So he told me after 15 days your amount will be return to you, (DD with Post). But till date. There was no response,

Sir,
Kindly i request to help me

I bought new gsm reliance number [protected]. I am not able to make any outgoing call from past 1 week and reliance network is also not "lodging" my complaint. Te customer care service is terrible. My money is being wasted and I am not able to contact my family freely. the calls cant be made even on full signal strength. They have even activated my night call pack despite this poor service and my 45rs are complete waste. Seeing their response on customer care also, I have decided to lodge this complaint against Reliance Networks. Either they should fix this problem or return my money back . They are simply cheating the customers....charging money on zero service. What do they think that we have taken their sim just to fill or mobile slot??