Reliance Communications Complaints & Reviews

Reliance Broadband has the worst service in Hyderabad, India. After calling them 14 times in a span of 8 days still the my phones are dead.

Helow this is regarding the poor service by the people of reliance Broad Band people i hv sumitted an net connection on[protected] and paid the amount on that dauy the executive told vl get connection in 4 days, but after that i started calling him every day but i dint get any respond every day they say tomorrow but that tommorrow never came after 1 month they it's not possible to give connection in my Area so they tld they will refund my money back in 10 days but till date i dint get money nor the connection its been almost 2 months finished i thnk this people are running for intrest with our money with our money they r running their business thats wat reliance is no 1 burt with public money this is the way they r running their business our money their name is fame.

I myself Reena patel had taken a internet connection from Reliance on 30.12.2007 by paying Rs3330/-. till date the internet is not working at all .

I have called up their helpline numbers constantly and everytime they are giving excuse of congestion in network.

The services are pathetic and not upto customer expectations. I want my money to be refunded to me on account of cheating done by reliance to me.

I have never ever witnessed such horrible and worthless service in my life. It was my worst decision to get a reliance broadband connection. It seems as if you are paying them to torture you.
The connection is down every now and than. Even if the link is there the connection speed is very slow. Its no where even near to what you had subscribed for.
After getting fed up I applied for the termination of my service. Its been 1 month but my services are not yet terminated. I get phone calls to pay the bill. This kind of service should be stopped and the company banned and thrown into the trash can. The customer care people are all dumb asses. The most horrible service providers.
Guys i[censored] r reading this than please please dont ever subscribe for a new reliance broadband or phone service.
Regards

I got a reliance broadnet from 16th december 2008, in a quarterly plan 400 kbps, Rs.3367 for 3mon.
Initially i had to adjust because i was a dial up user before, so i managed, slowly i had problems creeping in as i foolishly continued a second quarterly subscription. Actually nobody told me that its a recurring subscription upon installation.. So it was partly a forced one.. Initially i had poor download speeds, it never crossed 50kbps, be it any time. I was fed up and thought since it was a wireless connection, i had to be content, because i dint have airtel, serving at my address, i had only BSNL broadband which i dint want to give.
I had plenty of problems, early mornings i was not able to connect and when i enquired i was told that dense dew was the reason, which i could nt digest. Slowly in the 4th n 5th mon, i got error msgs, that limited or no connectivity, when i called them up, they asked to disable LAN connection and again enable which sorted out the problem and i started using the same, then it also dint work, they asked me to restart my system and switch off my modem and again switch it on, next time they asked me to interchange the ends of the wire that connected modem to my laptop, then they asked me to do certain changes in my network connections, and rememeber i was doing whatever they said hoping that it ll solve my problem. Then i realised that i was totally cheated by reliance and wanted to surrender the connection, then they started to show why they are the best cheaters in the market, the typical reliance attitude.
When i wanted to surrender and made the request they said they can sort out the problem and wanted me to continue, they had a wing that monitored surrender requests and wanted them to be cheated time and again, because its easy to cheat existing customers than to draw in new innocent customers.
Somebody called me and promised me that they ll sort out the problem and wanted me to inform to the officer(one hell of an ) who ll call up from newdelhi and enquire me about my decision the same evening. He called me and asked if i would want me to continue or surrender and i replied him that if my problem is sorted out i ll continue and if not i ll surrender my connection. he wanted me to give only two answers either im continuing or surrendering the connection, he bothered me repeatedly with the same question for which i maintained the same answer, and he finally concluded himself that im continuing.
And without intimating me when i was not at home somebody came to my home and my dad called me that they were at home, i was busy with my work and i shouted at them to get lost from my place, get an appointment and come.
Next day some was continuosly giving me 4-5 missed calls, when i called him up he said he s from reliance and that he had no balance???!!!(Reliance is giving network to the whole nation and it s not able to recharge its own employee s mobile numbers, strange is nt it?), he said he ll come and sort out the problem, he came one fine day and did some gimmicks and went off telling me as usual that the job is done and wanted me to inform his officer that the job is done just to protect his face, the time he left my gate, again it was nt working, when i called him he said thats all he could do, and asked me to surrender.
I gave them a request to convert my quarterly connection to monthly, which they have nt done.
I was given so many request numbers more than 15-20 of them (i ve lost count)
And when shouted at the customer care number, they wanted me to give all their reference nos, which when i gave, i found that all were closed as been done, when actually my problems persisted..
And one fine morning on 5.6.09, promptly a call came from the bill payment side of reliance and reminded me to pay the bill of 3367 for the quarter from 18.6.09 onwards, this is where i got bugged up very badly and realiseed that its time to come out of the tangle of the bloody company and give a damn **it to them, I ve finally called up the customer care and wanted them to come and take away the connection and believe me or not they gave one more reference number, My god please somebody save me from RELIANCE..

Reliance Broadnet — Worst connection speed and Servicing

Im Sivaraj Balajee, I got a reliance broadnet from 18th december 2008, in a quarterly plan 400 kbps, Rs.3367 for 3mon.
My customer account no is[protected].
My billing account no is [protected]
Vijayakumar-[protected] sold me the connection.(BEWARE)

Initially i had to adjust because i was a dial up user before, so i managed, slowly i had problems creeping in as i foolishly continued a second quarterly subscription. Actually nobody told me that its a recurring subscription upon installation.. So it was partly a forced one.. Initially i had poor download speeds, it never crossed 50kbps, be it any time. I was fed up and thought since it was a wireless connection, i had to be content, because i dint have airtel, serving at my address, i had only BSNL broadband which i dint want to give.
I had plenty of problems, early mornings i was not able to connect and when i enquired i was told that dense dew was the reason, which i could nt digest. Slowly in the 4th n 5th mon, i got error msgs, that limited or no connectivity, when i called them up, they asked to disable LAN connection and again enable which sorted out the problem and i started using the same, then it also dint work, they asked me to restart my system and switch off my modem and again switch it on, next time they asked me to interchange the ends of the wire that connected modem to my laptop, then they asked me to do certain changes in my network connections, and rememeber i was doing whatever they said hoping that it ll solve my problem. Then i realised that i was totally cheated by reliance and wanted to surrender the connection, then they started to show why they are the best cheaters in the market, the typical reliance attitude.
When i wanted to surrender and made the request they said they can sort out the problem and wanted me to continue, they had a wing that monitored surrender requests and wanted them to be cheated time and again, because its easy to cheat existing customers than to draw in new innocent customers.
Somebody called me and promised me that they ll sort out the problem and wanted me to inform to the officer(one hell of an ) who ll call up from newdelhi and enquire me about my decision the same evening. He called me and asked if i would want me to continue or surrender and i replied him that if my problem is sorted out i ll continue and if not i ll surrender my connection. he wanted me to give only two answers either im continuing or surrendering the connection, he bothered me repeatedly with the same question for which i maintained the same answer, and he finally concluded himself that im continuing.
And without intimating me when i was not at home somebody came to my home and my dad called me that they were at home, i was busy with my work and i shouted at them to get lost from my place, get an appointment and come.
Next day some was continuosly giving me 4-5 missed calls, when i called him up he said he s from reliance and that he had no balance???!!!(Reliance is giving network to the whole nation and it s not able to recharge its own employee s mobile numbers, strange is nt it?), he said he ll come and sort out the problem, he came one fine day and did some gimmicks and went off telling me as usual that the job is done and wanted me to inform his officer that the job is done just to protect his face, the time he left my gate, again it was nt working, when i called him he said thats all he could do, and asked me to surrender.

I gave them a request to convert my quarterly connection to monthly, which they have nt done.
I was given so many request numbers more than 15-20 of them (i ve lost count)
I was told by the service persons that my home is not at good height to receive signal, why dint they know this on installation and why the hell they find these difficulties only on servicing..

And when shouted at the customer care number, they wanted me to give all their reference nos, which when i gave, i found that all were closed as been done, when actually my problems persisted..

And one fine morning on 5.6.09, promptly a call came from the bill payment side of reliance and reminded me to pay the bill of 3367 for the quarter from 18.6.09 onwards, this is where i got bugged up very badly and realised that its time to come out of the tangle of the bloody company and give a damn **it to them, then one person by name GANESH([protected]) finally came up today 7.6.09 (as usual without intimating) and worked on my connection and after 2hrs he was not able to sort out the problem and gave me the reason that trees were blocking my signal, i don know whether reliance are giving special training to these idiotic people to give such reasons or do they recruit such people only.

I ve finally called up the customer care and wanted them to come and take away the connection and believe me or not they gave one more reference number, My god please somebody save me from RELIANCE..

Reliance Broadband Plus — Asked to pay for SYSTEM ERROR @ reliance broadband plus service

I use broadband service HSD on reliance via a USB device

Worst customer service I have ever seen though I am from the service industry myself - Look at this and I tried your land line 3297 8900 No use always busy 24x7

Problem - MOVED FROM ONE PLAN TO ANOTHER IN BETWEEN THE BILLING CYCLE (CONFIRMED BY YOUR CALL CENTRE - SERVICE ERROR)

- On 15th July I put up a request to be moved from 499 Night plan (10 GB free) to 1GB plan - SYSTEM SAYS CANNOT MOVE TILL BILLLING DATE IS DUE ( for me its 7th of every month) this also what call centre guys told me.

- But on 30th July I get a call have exceeded credit limit - paid 1700/- now the best part here we go…. on 5th Aug get a call again - again exceed the limit I get my status checked and I HAVE BEEN MOVED TO 1 GB PLAN RIGHT FROM 15TH JULY ONWARDS!

7th Aug:

I spoke with DARSHAN SINGH - Call centre agent - for 2 hrs on phone - assures me that this is a SYSTEM ERROR - RARE ONE never seen before - will rectify - I in good faith go ahead and make another Payment of 2000/- (7th August) Give me a BOGUS REf ID: [protected] ( Now on 10th your staff tells me only 9 digit numbers are given ????????????????????) So this guy just tried to placate the situation when he accepted that it is a SYSTEM ERROR.

I have to repeat all over again - CAUSE Reliance SYSTEM DO NOT HAVE THE CAPABILITY TO RECORD PROBLEM - ONLY SHOWS PAYMENTS DUE - what kind of show are u running ??? Is payments are all what you interested in about ?? Where do you record customer grievance ?????

Total bill paid till date in less than a month - 3700 (from 15th till 7th aug)

10 aug - another call and service is disconnected - 4000 IS DUE ???

I speak to DEEPAK at call centre - gives me another ref id :[protected] again I STRONGLY believe this is for payment issue not for solving problem faced on plan change) - He ASSURES me that OFF the record he has forwarded the complaint - I see very low chance of anything happening here…

Reliance Broadband Plus — Not Restarting the services.

I have paid the bill on 22.12.2009, but the bill has not been updated till today & my services has been debarred from 27.12.2009. All the complaints to the customer care are of no use. I complained to the customer care for about 50 times but never got a solution. The customer care executives are also with no solutions for helping the customer. Where can I get a solution & which agency can help me to solve this problem.

dear intrested service provider,

this e-mail is to kindly inform you about the kind of service you provide. you people are a genius in this work i dont believe you people can do such an awesome job when it comes to provision of service and handling of customers.
i would like to know about the actual intentions of the RELIANCE BROADBAND services...if you have any. from my experience untill now i have no clue about it.
i have this connection from 20th of november 2010 and untill now i there has been not a single week when i didnt have to talk to your customer representatives.
the only thing i think i have recieved from you people is "TIMELY BILL". i dont know how you people even manage to do this but still congratulations on that part atleast.i would like to remind you that I AM NOT PAYING BILLS TO
GET PAMPERED FROM YOUR "WELL EQUIPPED" REPRESENTATIVES
i have stopped using your customer service complaint number as its of no use....NO CUSTOMER SERVICE REPRESENTATIVE HELPS....WHEN YOU DO NOT HAVE A PROPER SERVICE TO PROVIDE.
i just wanted to ask you a few questions.
Q1:- which service provider do you people use to send these bills? DONT BOTHER ABOUT service, THE BILL WILL SUERLY REACH YOU...e-mail...post and even through sms !!!!!!
Q2:- how many people have you employed to send these bill?
Q3:- do you really take that much effort in providing the internet service at all?
Q5:- THE LEAST IMPORTANT !!!........when will i get a a proper internet connection from you???
Q6:- answer me honestly would you yourself (whoever is reading ) will pay a bill for, if you are not satisfied with the kind of service being provided?? what actions should be taken?
or is it that you people have made it a point to milk money from customers like me?????

again if you are intrested below is my

customer id no.[protected]
[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

................................lost track of it now.....

MY RELIANCE BROADBAND ID IS[protected] IS NOT WORKING ISICE 10/07/2012 TO 18/07/2012. I ALSO GET COMPLAIN IN MORE PLACE LIKE:CUSTOMER CARE, OUTLETS BUT NOBODY IS REPONDING ME PROPERLLY NOW THEY SAID YOU HAVE TO GO MAYAPURI NEW DELHI AND COMPANEY IS NOT WAVEBUT IT IS NOT EASY FOR ME BECOZ IM A SERVICE MAN SO IT WILL SUFFER TO MY BUSINESS, SO PLZ I REQUEST TO YOU RESTART MY SERVICE AS WELL AS SOON.


Regards
GAGAN KHURANA
[protected]

without my request/knowledge, some junk subscriptions are done in my mobile and some amount is deducted. These customer care peoples are not accsible by any customer care numbers... dial 369, it says click 4 to talk to customer case representative... but if you click on 4 then it says that its a invalid entry...


Relaince does not know the meaning of customer care service!

even in urban estate phase 1 i m facing the same problem...surely a company of this calibre should have solved the matter but it seems our complaints are falling on deaf ears...reliance people are sleeping...they promise so much...but all promises are fake...we will change the network provider but surely reliance is losing its credibility...reliance go to HELL

Yes i also got a call from [protected] saying that a case is being registered against you, please speak to the advocate Mr Rajeev mittal @ [protected].

I strongly appeal a strict action against these people.

and if required will take up hardly

I also got a call from [protected] & [protected] saying that i am advocate Mittal calling from Rajasthan & case being registered against you.

I strongly appeal strict legal action against these guys for mental harrassment.

I have also been in the similar situation with this advocate fellow called Rajeev Mittal from Rajesthan. His number is [protected]. He has been threatening me for some payment related issue which from reliance which I have no clue about. This connection which was is disconnected in 2009 due to some technical problem by Reliance communication.

I am sure this is fake because I have no document from reliance claiming there is a case fined against me.

I am amazed with such ridiculous approach reliance is taking. In this case I have the right to take the company to the consumer court for metal harassment and threating calls with helping the customer solving their problems.

dear all

I agree with the comments posted here and I plan to fight against this Man. My case is same like all of you, the connection I got it disconnected due to poor services and therewas no due pending against me.

So we all have to make our case and even we can give it news media

I have also been in the similar situation with this advocate fellow called Rajeev Mittal from Rajesthan. His number is [protected] and Mr Ajeet Singh [protected] . He has been threatening me for some payment related issue which from reliance which I have no clue about. This connection which was is disconnected due to some technical problem by Reliance communication.

I am sure this is fake because I have no document from reliance claiming there is a case fined against me.

I am amazed with such ridiculous approach reliance is taking. In this case I have the right to take the company to the consumer court for metal harassment and threating calls with helping the customer solving their problems.

I got a similar call today (25/01/2011) from mobile no. [protected] stating he was calling from Rajasthan. He said that a case had been submitted against me in Rajasthan High Court and its hearing was at 2 PM. As a humanitarian gesture he would be paying some amount on my behalf.

I am shocked by the harrasment. I searched the net and came accross many such similar complaints as the above thread.

In most of the complaints I reviewed, I found the user "RCOMCare" which does not give proper reply to any complaint. It just says sorry we are trying to resolve your problem and asks the person to send mail on rcom.care.

I could not find a single complaint that was resolved.

such case with me and he is saying my name is rohit sharma and i sit in police station . my no is [protected]

This number are calling people and making life difficult for us. Either someone handles them or I myself.
They say they are calling from Rajasthan Thana, Adarsh Nagar.
[protected]

Even I got the same message from Rajiv Mittal advocate @[protected] saying theat the case is filed in Delhi court and your FIR submitted in nearest police station.Beware of these knd of fraud messages and give a complant on these chated persons.

today, i also got a call from [protected] asking me for payment of some reliance landline+broadband connection that I was using when i was in bangalore in 2009. the person claimed that his name was rajeev mittal (advocate) and there were some outstanding dues against me. the connection was disconnected in june 2009 and all remaining balance was cleared after which i had shifted back to noida in august 2009. he said he was calling from mumbai but after the call when i traced his number on the internet, it was from rajasthan. he said that within one hour, a case would be filed against me unless i had some "out of court" settlement with him. friends, beware of such cheats/scamsters and don't pay them any money.

Even I have received a call from the number [protected] saying I have due of Rs.3500/- regarding my broadband connection which I was using about 4 years ago. Their service was very very pathetic. Though there was no connectivity / service for more than 20 days bill was raised for complete one month. I asked them to raise the bill on pro rata basis but they never listened to me and even the response from their costumer care was very bad. They are demanding Rs.3500/- and why should I pay just because they raised the bill without any justice.

This Rajiv Mittal advocate called from # [protected] and he is a big liar, he says within 1 hour if settlement is not done case will be filled in Delhi court and your FIR submitted in nearest police station.

The big thing is I am surprised knowing that an advocate cannot speak English ! ! !

Reliance Communication Data card — Mis representation cheating

My father is working in a limited compamny in udaipur. as he is a corporate employee he is approached by a sales executive of reliance communication for selling data card in his office. my father accepeted the proposal and told him to collect landline telephone bill from home.
He met me at home and asked for bill copy. I asked him what are his rental plans he told me you have to pay Rs. 1500 for unlimited browsing. I asked him what is the benefit I am getting the same plan from Idea Cellular for Rs. 395 only, Why I should spend 2800 Rs. for purchasing card and then 1500/month for aproduct which is available at 395/-

This fellow tells me that since your father is corporate employee we are nor charging the buying cost of Rs. 2800. And for next 2 months it is free of charge.

I saw profit in it. and handed the bill copy. Later I learned that he took 2800 Rs. for purchase fo data card from my father.

Isn't this cheating or misrepresentation.
I feel reliance is a cheat and fraud organisation. Beware of this company

Reliance Communication Data card — rectifying the plan

I had taken data card of reliance communicationin the month of march 2010.When i got my first bill I was shocked to see tgat it was not the same plan 200 which i had asked for but plan 799.I immediately contacted the sale executive Mr.Rajeev Chandela to rectify it but he paid to attention to my complaint.Ihad put one mail in thr same connection to [protected]@relianceservices.co.in but again no response.My connection number is [protected].
If i dont get any solution this time than im going to consumer forum on harassing me for the payment of the product i have not used and threatning me of court case.
customer,
lalita phalke

i hv also suffering and MENTALY Harassment by Reliance broad band Company, connection was not work and every month they are aksing to me for payment and harassement level was to high.
my a/c no: [protected]

from: mitesh bhatia, gujarat

Reliance GSM Mobile Service — Unwanted & Unsolicited Calls

I had Reliance GSM connection having no [protected]. The company bussiness promotion unit is calling me at very often for subscribing to this or that facility very often. The nos are as follows [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], +[protected], [protected]. After blacklisting these numbers I got calls from other similiar nos . really its becoming an headache for me. Also SMSs from this company is pouring like rain requesting to choose somthing or the other. Today one message pop up which reads like this " You have been subsribed for EXAM pack at Rs. 10/10 days. To deactivate send UNSUB EXAM to 56300( toll free)." The fact is that I had never asked for any subsription of this nature. This tactis is being used by the company to steal the money in my pre paid account. This is really not fare practice of the company. Please help me in this regard.

Reliance GSM 9590454776 — Unwanted Call and Msg

Reliance GSM user of the No [protected] send and call me regularly.this is unwanted calls for me
.I want to know the Name of the user

Reliance GSM — UNWANTED CALL & SMS

Dear Sir,
This is to mention that I am a subscriber of Reliance GSM mobile service and my no. is [protected]. Since, beginning I have been receiving numerous calls and SMSs from Reliance regarding various offers of the company . I am not at all interested in such Calls & SMS.

Hi,

My name is Virender Singh and currently I am using Reliance GSM number. I am receiving everyday lots o[censored]nwanted calls through your IVR system or customer care and also getting sms from reliance.

This is totally irritating me so requesting you please stop this non-sense otherwise I am planning to drop this reliance number.

My number is [protected] and another number is [protected].
Thanks,
Virender Singh

Hi,

My name isYogesh Pandya and currently I am using Reliance GSM number. I am receiving everyday lots o[censored]nwanted calls through your IVR system or customer care and also getting sms from reliance.

This is totally irritating me so requesting you please stop this non-sense otherwise I am planning to drop this reliance number.

My number is [protected]

Thanks,
Yogesh Pandya

Reliance GSM — unwanted call and sms

im akshay getting unwanted calls and sms so please block all that and my numbers is [protected],[protected],[protected] plese do my complain has fast has possable thanking you

Reliance Mutual Fund — No release Invest fund (Reject)

Dear Sir. I would request to consumer forum about my invest in Reliance mutual fund. I invest in jan-2008 in Reliance Mutual fund though Axis bank (Area Code : 503) Rs. : 25000/-.

• Scheme Name : Reliance natural recourses Fund (G)
• Account No : [protected]
• Invest Rs. : 25000/-
• Invest in Yer : Jan-2008.

The issue is when I request to RMF at local office Indore on dated: 24/8/2009, 27/8/2009 & 8/9/2009. But every time company has reject my request for the redemption & Not credited amount in my bank a/c. nor issue the cheque in my favor.

The matter is as company my signature mustache with record of RMF. I many time request to the company representative for the verify my signature as which type error in my signature. But they have declined my request and told we cant shown to you your signature with our record. And any no proof provides me by company.

I again original document submitted to RMF local office with my original signature verification with seal & Sing. By My Current bank (HDFC BANK LTD.) But company again reject my request. And not issue my invest amount.

I want to help on this matter from side of consumer forum. And I want to my full amount as earlier as soon.

My Contact No : [protected].

Encl. : Document attached with mail for reference.

I invested in Reliance media & entertainment fund (growth) folio no:[protected]. On 8th september they rejected my redemption. I was again rejected redeemption 4 days later. The reason stated was signature mismatch on both occassion. This guy Mr Reddy in Karvy copmutershare seems to be a crook to me. He deliberetly rejects redemptions on one ground or the other with the intention of pocketing the gains from the fund when its value rises and will accept its redemption only if the value falls. The difference between the high and low goes into his pocket. Otherwise why would he reject redemptions 2 times in a matter of 5 days on flimsy grounds and from a genuine investor. If he has any explanation tell him to contact me on: [protected].

Dear Investor,

We refer to your complaint posted on Consumercomplaints.in website regarding rejection of SIP (Systematic Investment Plan) transaction for folio number [protected], we wish to inform you that the SIP transactions have been rejected with the reason " payment failed because insufficient balance". Hence, we request you to coordinate with the banker with RBI sequence no: [protected] & [protected].

Further, as you have confirmed amount has been debited from you bank, we request you to provide us with scanned copy of the bank account statement or in PDF format for further verification, kindly note bank statement provided through notepad or excel is not acceptable.

For any further information or assistance, please contact us on our 24 hours Customer Service Centre[protected]toll free) or[protected]Non reliance users need to prefix the local area code). You can also write to us at [protected]@reliancemutual.com.

We would be happy to assist you.

We value your investment and thank you for your trust in Reliance Mutual Fund.

Regards,
Reliance Mutual Fund Customer Care

RESPECTABLE SIR,
LAST WEDNESDAY I REDEM MY FOUR MUTUAL FUND ACCOUNTS.I AM SZUFFERING IN A BAD ECONOMIC CONDITION.SO I REDEM THEM.THIS MONTH 15TH MY DATE OF KNEE SURGERY, SO I NEED MY AMOUNT.BUT STILL AFTER 8 DAYS I HAVE NOT GET MY CHEQUE.PLEASE DO SOMETHING AND HELP ME TO GET THOSE CHEQUES AS EARLY AS POSSIBLE.MY NAME IS IIPSIT GOSWAMI.MY FOLIO NUMBERS ARE[protected],[protected],[protected],[protected].I WILL GRATEFUL TO YOU IF YOU HELP ME IN MY SUFFERING POSITION.I WANT TO CLOSE MY RELICE MUTUAL FUND ACCOUNTS ALSO.SO PLEASE SEND A MAN AT BANK OF BARODA, BELGHORIA BRANCH.PLEASE SEND A MAN WITHIN THIS WEEK.I AM WAITING FOR YOUR CONFIRMING REPLY.

YOUR FAITHFUL CUSTOMER
IIPSIT GOSWAMI.
DATE:07/09/2010
TIME:12:05

Dear Sir,


This has reference to your letter Ref # 161155, dated 13/07/2010, copy attached . Following facts kindly be noted on the subject matter, please .


I didn’t receive any Cheque of IRS 6780.00 dated 30/10/2009 from Reliance Mutual Fund.
The attached letter was received on my India visit on Aug’2010.
I purchased this Reliance Mutual Fund thru AXIS Bank Kolkata HQ, AC # [protected]
Account AC # [protected], AXIS Bank in Kolkata HQ was closed two years back
If the Cheque is directly transferred the AXIS Bank Kolkata HQ, then the Bank should return to the Reliance Mutual Fund or transferred to my present Acoount .

My present Account details as below, all future transaction should made thru this account only.:

Sadhan Bandyopadhyay

A/C # :: [protected]

AXIS Bank, Shangam Market

Barasat, KOL 700126


My Present communication Address ::



Sadhan Bandyopadhyay

CNP Dept, Etisalat

P.O Box # 1150

Dubai, UAE

Tel # ::[protected]

E-Mail :::[protected]@emirates.net.ae



You are requested to do needful action to pay IRS 6780/= as a dividend of Reliance Mutual Fund certificates and transfer the same to my A/C # :: [protected], AXIS Bank Barasat Branch as soon as possible.



Appreciated your kind cooperation and needful action to finalize the matter immediately, please.



Sincere Regards,

Sadhan Bandyopadhyay

Dubai, UAE

The above letter faxed to Reliance help desk several times but no response

Reliance mutual fund redemption or withdral or cancellation form where can i receive it. Reliance site disabled that option

Dear Investor,

With reference to your complaint posted on Consumercomplaints.in website, regarding SIP (Systematic Investment Plan) transaction not processed under folio number [protected].

We regret the inconvenience caused to you and wish to inform you that we are investigating this issue and shall revert to you within five working days.

Please be informed that we have replied to your registered email address from our customer care Id.

We request your cooperation in the interim.

For any further information or assistance, please contact us on our 24 hours Customer Service Centre[protected]toll free) or[protected]Non reliance users need to prefix the local area code). You can also write to us at [protected]@reliancemutual.com.

We would be happy to assist you.

We value your investment and thank you for your trust in Reliance Mutual Fund.

Regards,
Reliance Mutual Fund Customer Care

The Same is with me intrestingly. He calls from Jaipur. In my case reliance did not provide me hte service and hence did not pay the bill. Intrestingly I cannot get it disconnected unless I pay and I cannot pay because they did not provide me the service. This is mean and harrasment. There is no window of reliance to hear this case of mine.

I am experiencing the same problem. I guess, this is another slimy trick being played by Reliance group who probably have engaged recovery agents, posing as advocates and calling up innocent customers like us.
If we can together work on this collectively, we can file a PIL against such persons for fake representation and against RCIL (Reliance Commununications India Limited) and can get rid of this unnecessary mentally harrassment. You may get in touch with me at [protected]@gmail.com.

Nikhil Bansal

Do not go for the plan. reliance is a fraud service provider. I was using a reliance net connect prepaid for many months. as per the request of the sales officer at reliance showroom palarivattom cohin i changed the connection into postpaid. the offer he gave me was unlimited usage for 449 per month. after the activation, on the 5th day I got a bill of 869. when called the customer care they told me that they do not have a 449 plan and my current plan is 50 paise per minute plan. and they disconnected the service after few days. anyways I am happy that i could use the net freely for few days as I am not gonna pay the bill, whatever happens. The Bangalore style Gundaism of collection executives is not possible in Kerala.Thanks ambani, for your service

Reliance / NetConnect — plan convert postpaid to prepaid

Dear Sir/Madam,


Please find the attached file or application.


Regard
Mr. Sandeep Singh

Contact Number
Email.- sandeep.[protected]@ymail.com
Mo.- +91-[protected]

Reliance netconnect does not have the facility to convert post paid to pre-paid service. When I brought my Reliance netconnect dongle from a sales person he told me that after 3 months usage post paid can be converted to pre paid. Now after 12 months usage when I mailed to Reliance netconnect to change from post paid to prepaid connection they replied me that there is no such facility. By the way having such a bitter experience with such service provider I decided to suspend my connection permanently. They replied me the service will be suspended within 7 days. And I am unable to connect the service by the next day of my service suspension request. Therefore to get rid of it the only way is to suspend the post paid connection and take a new prepaid connection.

I experience fraud from reliance web store in Dreams Mall, Bhandup. I tried to convert my post paid to pre paid
and they accepted request accepted money but did not give me receipt mentioning that there is no receipt book available that day and next few days it will come and then they can provide. In two days my connection was converted to pre paid and I thought since job is done no need to collect receipt. But after one month I received a bill from Reliance. Since I am able to use my prepaid connection I did not bother. But now when I wanted to change to other service provider . Some Swift Enterprises comapny in Andheri on behalf of Reliance sent me some kind of legal notice via email... I totally shocked... I believe there is fraud from reliance or their appointed web store cotractor guys...