[Resolved] Rto — driving license

gitzy aggarwal

from Bengaluru, Karnataka

Address:

Pune, Maharashtra

I need to know where is my driving license and why cant i personally collect it from RTO office after showing the relevant proofs,once it has already been returned?(i am a permanent citizen of india having pan card,passport and voter ID as permanent address proof)

on date 15 oct 2011 i gave my driving license test in pune RTO to upgrade from non geared bike license to a geared one and got the receipt , inward number 326526 and DL no. MH[protected] and was assured to get the license via post within 20 days which for some reason didnt happen. when approached RTO people, said that license has been returned and we will have to show all the address proofs again and again it will be posted at the home address.
NOW my complaint is , if we are there in front with all the proofs then why i have to go through the whole tiresome waiting process of post again, which may again lead to the same result that the postman turn up in our absence. In todays time, when all the family members are working, how can one rely on the post for such an important document? when once the post has gone back, its quite possible that it will go back again.And moreover , why this big issue of address thing? the purpose of driving license is the identity proof and my driving skills. when these both are meeting then why even after 2 months i am still not getting my license? In todays time, when most of the people are away from home and staying at the rented place and that too changing frequently, then why to devoid someone from his/her license just because the person is not available at home?

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Aug 13, 2020

Complaint marked as Resolved

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Comments

gitzy aggarwal

from Bengaluru, Karnataka

I am very disappointed. after going through the complete strenuous procedure of getting the license I am still empty handed without the license.. I was supposed to go on a big bike trip organized by a TV channel.but due to the delay in getting the license, had to miss that..I had my non geared bike license due to my this license, had to submit that and as a result am not able to ride and kinda handicapped. Please have some procedure of handing over the license to the drivers in hand once its returned back.

priyank24

from Bengaluru, Karnataka

This new process is very much against consumer. When both family member working, does RTO expect us to take 1 week leave and sit at home and wait for licence.

When RTO has already stated that DL CANNOT be used as address proof, then why cant one personally go and collect DL from RTO??

I dont know which 'smart and intelligent' person makes all this stupid processes.

Roshni P

from Mumbai, Maharashtra

I myself had the trouble of not getting my license till now. I appeared for the test on 3rd Sept 2011 and still havent got my license, I have been checking with my agent since the past 2 months, and now he says that RTO has lost my document and i need to re-appear for the test and have to apply for the learner's license as well again. It took me 5 hours to give the test and clear it on that day(looking at the speed at which things work with these people), its really dis-appointing to know this and I cant believe that people are so irresponsible and I have had such a pathetic experience with RTO for getting the driver's license..