[Resolved]  S.B.I. Credit Card — FRAUD DUES RAISED BY S.B.I CREDIT CARDS SERVICES ASIM SINHA

Address:West Bengal

FRAUD DUES RAISED BY S.B.I CREDIT CARDS SERVICES
To, Dt:20.03.12
Consumer Court

Sub : Complaining about discrepancy raise through S.B.I
credit card service officer asim sinha
Ref: DLN_LA_FEB-12_869
My Credit Card No:[protected]
Vide A/c No:[protected]

Respected Sir,
This is to be informing you that I Mr Om Prakash Jaiswal was a Credit Card Holder of S.B.I Credit service and my credit no and a/c no which is mentioned is above.
On 9/9/03 a S.B.I card statement was send by me through courier.
In statement it was showing that my total amt due is 14155.76 till DT: 27.8.03.
On 19/09/03 a phone call was made by the S.B.I cards service which they have inform me that I have a due in my credit card & I tell them that at present I cannot make the payment to you because in my business I had a huge loss and then tell me that they will exempt all the additional charge except the due. Then I make the payment to them. The details are given below:
Date Particulars Amount
Total Dues 14155.76

1. 16.08.03 Cheq No:[protected]
VIA U.B.I Bank

2. 28.10.03 Cheq No:[protected]
VIA U.B.I Bank

3. 14.01.04 Cheq No:[protected].76
VIA U.B.I Bank NIL

When I made the 3rd payment on 14.01.04 along with the cheque I attached a cancel application of credit , destroyed my credit card into pieces in envelop and drop into the S.B.I credit card drop box.

After that I call in S.B.I cards helpline and inform them that I have clear my all dues which you have raised against me.

Again on 26/08/05 a letter was send by S.B.I credit card service through a court notice Ref no: SBI/CAL/ CASH CARD/ CONC/LOT-12/236 issued by Kholi & Sobti Address :A-59A, FIRST FLOOR,LAJPAT NAGAR-II NEW DELHI-110024 (Advocates & Solicitors) claim by their agent Mr Rajesh Prasad ADDRESS ( SBI CARDS AND PAYMENTS SERVICES PVT LTD, STATE BANK HOUSE,11 PARLIAMENT STREET, NEW DELHI-110001 as a conciliator for an amicable settlement.

In the notice they have mentioned that sir in you’re a/c there is over due a sum of Rs 16560.80 dt 26/08/05 and you have to come on 11/09/05 between 10am to 5.00pm near 33 Tollygung Circular Road Sitel Sadan Building ground Floor Near Rain barati Service station (petrol Pump) Cal-53.
There was a huge crowd and long line along with them they were standing with local police and gunda.
When our number came then the agent look into the system and inform that by mistakenly we have issue this notice and we are extremely sorry to interrupting to you and you have no due to paid your all due over dues all are clear.

Again on 10/02/12 a letter is issued by Leagum associates ADDRESS ( 457, WESTERN WING TISHAZARI COURTS DELHI-54 for settlement through S.B.I Cards officer Mr. Asim Sinha HEAD OFFICE ADDRESS ( SBI CARDS AND PAYMENTS SERVICES PVT LTD, STATE BANK HOUSE,11 PARLIAMENT STREET, NEW DELHI-110001) AND BRANCH OFFICE ADDRESS (234/3A, AJC BOSE ROAD, S.M.C FORTUNA BUILDING 3RD ,KOLKATA, WEST BENGAL LAND MARK:CAMAC STREET & AJC BOSE ROAD CROSSING) LAND LINE NO:[protected] MOBILE NO: [protected] that your total over due is Rs 1,22,733.39/-

First of all I cannot understand that what is the purpose for sending me this letter because when my credit limit is Rs.25000 how the due would be Rs.1,22,733.39/-

Secondly, their staff and employee are not permanent they all work here for short period because if they work actively then you wouldn’t issue the notice by Leagum Associates.

Thirdly when I have destroyed my credit card then how can the amount would be Rs.1,22,733.39/-

Fourthly, when my dues and over dues all are cleared then why won’t they issue me a declaration and surrender certificate mentioning that my all dues and overdues all are clear and you have surrender your credit card.

Fifthly, they are not sending me my credit card statement.

I hope that by reading this application you will do the need full and considered my application.

Your co-operation will be soliciated .
With Best Regards
Thanking You
Yours faithfully.

Om Prakash Jaiswal

Note: Further any quries you freely mail me into my e-mail I.D- dkgfuincat.[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

S.B.I. Credit Card — Fradulant & Excessive Demand

Dear Sir,

Despite of my repeated complaints to you, I am being harrassed &humiliated by your Subordinates/Recovery Team. Of recent, ur team have once again started calling over my Cell and demand huge amount as 'dues' amounting more than 1.22 Lakhs.

I am surprised, even after filing a complaint before you, no investigation has been carried out so far to solve this problem once for all. Instead, the Recovery Team from S.B.I. Credit Card Division; keep disturbing me again and again by calling over my mobile demanding huge amount as dues from me.

Recently, one person had come to my Nursing Home and had introduced himself that he is from the S.B.I. Credit Card Division, Chennai. He asked me to pay him Rs 30, 000/-(Rupees Thirty Thousand) towards full and final settlement against my Credit Card. When I asked him to show his Identity Card, he refused to furnish the same.Again, when I asked him to give me in writing, he refused to do so. I demanded him to give me my Statement of Account, he left my place; saying he shall post it when he reaches his office.

It is more than 3 months, I have not heard anything from him. All of a sudden, for the past 20 days, I am again getting repeated calls from the S.B.I. Credit Card Division; demanding huge amounts as 'DUES' now to the extent of more than 1.22 Lakhs. The only difference is that they have become more aggressive and have started using filthy words, foul languages and bad words over my cell. It is important to note that I have stopped using my credit card very long back even before filing my first complaint to you.

As such, I file this complaint before you for the last time thinking you shall initiate appropriate steps. If not I shall be compelled to take this matter to Higher Ups and even take legal steps against all concerned. I hope you would not let me down this time.

I anticipate an early and positive action from your end.

Thanking you Sir,
Yours Sincerely,

Dr.KAVIHTA.S.P.

Note:-
I am enclosing the text of my earlier complaint vide E-mail dated 28yh November 2007 at 1.58pm

SBI Credit Card — frauds in credit cards

I am an employee of the state bank group and amazingly if it can happen with me , then what is the position of others. I never applied for SBI credit card and one day during August 2009 suddenly I received a call from the SBI credit card employee that u have to pay Rs.12000/- towards credit card outstandings and I told them that I never applied for any SBI credit card. They said that u had applied for credit card in the year 2001 and when I asked for the credit card No., they gave me 20 digits number when the actual number is of 16 digits. I told them since that time I was out of Delhi and was in Ludhiana and then in Hyderabad since 2004. He told me that u had made a payment in the year 2005, then I told them that I never went to Delhi after the year 2001 and where is the question of paying any amount in Delhi. But despite that they were continuously troubling me. I even told them that u check up from the cheque the name of the depositor, the bank name etc. to know about that person but all in vain as the SBI representatives do not want to do anything positively. Instead of resolving the issue they reported to other credit card issuers that I am a defaulter to them while the fact might be that they (SBI) 's some employee must be using this credit card as I was not there at Delhi. And it came to the notice of SBI only after 9 years to remind me about the payment. Moreover, different employees of SBI had been giving me different and false information. Some one tells that the card was issued in the year 1990 and other one tells 2001 and the fact is that SBI credit Card never came into existence during this period. This is the fate of this organisation.

Not only this ,many people have suffered due to ATM problems where the amount actually was not disbursed through ATM but the accounts of the cardholders were debited who never received their money back and ultimately such people had to close the accounts with the Bank. This is an instance of one case at Shahabad Markanda, Haryana where one fellow lost Rs.20,000/- and neither SBI branch, Regional Office, LHO nor RBI could help him in getting his money back.

There are so many other cases like this .
Dear Customer,

We have noted your concern. We will get in touch with you soon to further understand and address your query.

Sincerely,
SBI Card Cares

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