[Resolved] Sangeetha Mobiles — Not delivering the gifts

[Resolved] Sangeetha Mobiles — Not delivering the gifts

R rksharma76 from Delhi, Delhi Aug 2, 2008

I purchased a 10, 200/- worth of mobile phone from marathalli, sangeetha mobile store in bangalore. They offered me 120% cash back offer. This offer is suppose to give me 12000/- worth of gift (Though it is cash back but when i asked they are giving the gifts). They told me that you will get the gifts with in 2-4 weeks for this you have to confirm a mail sent by them. I asked sangeetha mobile when i did not received the gift after 4 weeks but they told me that you will receive the gift very soon. After passing 5 weeks i again called them and then they asked me to call another phone number. When i called the given number (This is the number of company called mygiftjunctioin.com).in reply they told me that “you have not sent the confirmation for receiving the gifts”. For confirmation i sent the scanned copy of acknowledgement slip along with the mail to them. After receiving mail (Which i confirmed with them) the party (Mygiftjunctioin.com & quantumconcepts) assured me that i will receive the gift with in 2-4 week. When after 15 days i did not receive the gift after 15 days (Till this time more then 1 & half month has passed). I called them back and asked for the gifts again, they were saying that they have not received the confirmation. Then i got a call from the person belongs to the gift delivering company named as mygiftjunction.com that i am sending the sms please confirm by replaying to sms. I shocked to know that they have asked for the processing charges of 3750/- for the digital camera for which they do not want to share the information regarding specification of the camera. When i was purchasing the mobile no body from the shop told me that this kind of processing charge will be taken which are more then the value of gift itself. I am feeling cheated with this whole episode. I am surprised to see that big companies like sangeetha mobile are doing this kind of things to lure the customer. This kind of instances only maligns the image of the company only.in future i will never suggest any one to venture into sangeetha mobile shop. I would like to take attention of the customer please do not go by this kind of offers. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
3 Comments	Share
Submit Close

Related Sangeetha Mobiles reviews

View all 580 Sangeetha Mobiles Reviews

Comments

Varsha

from Bengaluru, Karnataka

Sep 10, 2008

Even I agree to this.
I too had bought a mobile worth 12K from Sangeetha store in Forum. They offered the 120% cash back offer and was told that teh gits would be sent to you in 2-4 weeks time.
WELLL...ITS BEEN 4 MONTHS NOW...AND AM STILL WAITING FOR THOSE SO CALLED GIFTS..
From time to time I get some sms saying that the request is been processed and that confirm back to the sms if I need the addtional offer mentioned in that. Even after duly confiming back, I still have not got any response from them.
AND AM STILL WAITING!!!

nagalakshmi

from Pune, Maharashtra

Nov 7, 2008

i very much agree to the above complaints. i had purchased a mobile from RT Nagar Showroom in MAY08 itself. Believe me they are yet to deliver the gifts. Whenever i contact them, the manager dosen't respond to the call instead they are diverting me to the GiftJunction through which i'm suppossed to receive the article. Till today nothing has happened. This type of cheating is not expected of Sangeetha a so called reputed mobile dealer.

Rohit Yadav

from New Delhi, Delhi

Dec 2, 2009

Mobile Store — Not receiving gift from four months

Sir,
I have purchased Samsung 3310 from Mobile Store Jamnagar on 24th July 2009 and on the scratch card i won Reebok T shirt for which i have to send the original scratch card,slogan,photocopy of the bill and photocopy of the Warranty card. But when i asked the mobile store girl she said the the photocopy of Warranty card is not needed as we have tie up with Spectra mind. Hence i send all the documents except Warranty card photocopy.Now, when i didn,t receive the Reebok T shirt i asked the spectramind and they said that your form has been rejected because i haven,t send the photocopy of Warranty card,when i told them that mobile store executive has said me not to do so,they weren,t convinced with my talks.

I have also taken the matter with mobile store manager,kindly help me on this issue. Although i want to mention some points in case my matter is not taken care of........

1)What can be the reason that i will not send the Warranty card when i sending all the relevant documents and scratch card? Altough i have it.

2)Despite of talking many times to all concerned i am still waiting for the feedback or reply.

Now it has been four months by follow up with you all and now i have decided to move to consumer court and also file for defamation suit against Mobile store and Spectramind, if this issue is not resolved within one week.