Sangeetha Mobiles Complaints & Reviews

I M.Shashidhar reddy bought mobile sony x-peria -U in sangeetha mobile store vanasthalipuram hyderabad andhara pradesh on may 25 2012.I lost my mobile because of theft on sep 17 2012. And so i claimed for my insurance in oriental insurance company limited .7 working daya became 2 months after which they said 'rejected' and did not said any reasons for it. till now no letter came to my address for which iam regretting very much. my complaint no given was o1c/AP/T-01055/2012. this is the worst thing i never got anywhere. there is no response from the insurance company when i ask for help.i just want to take this matter to consumer form if no action is taken immediately. my no is [protected]

Dear valued customer,

Appologies for inconveneince caused, kindly mail me ur details, we shall check n support you.100% reply guaranteed.

[protected]@sangeethamobiles.com

Hi Ali,
We have submitted Tata Photon Plus CAF through Purushotham[protected]
Till now its not activated he is not receiving calls.

Customer Name : Jeet Datta
Customer Address: L-504, Sree Ram Samruddhi, Nr Kundanahalli Gate
PHOTON No. : [protected]

Kindly resolve the issue as customer is waiting from last month.
Thanks
Gajendrakumar M
[protected]

Sangeetha pulls off another fraud with another fraud company. Just google spectramind marketing or sangetha mobile and you will see for yourselves.

Mr Subhash Chandra : What are you doing with your company, do u only want to run this business for a few more years? The way you are going you wont last for long because fly by night companies such as spectramind will steal your thunder. How many times will you run such schemes, then fool customers and then say " even we are cheated by the marketing agency"...your last one with quantam concepts is another great example of your intentions. It really shows how intelegent you are when you appoint such agencies. Enther you are the most foolish CEO out there or you are the biggest crook. Either ways you are screwed and you have screwed 100000's of customers.

NDTV, CNN IBN, AAj Taak are you guys even watching this? This can be prime time television viewing which can take your TRP's to another level...just google sangeetha mobile and see how many people they have fooled with their schemes.

Just also read that Sangeetha mobile people have bought a KPL team...ha ha ha ha ha i wonder if this was done through our money? What a bunch of cheaters i am really surprised that they are getting away with this.

I had tried to go to the quantam concepts office they have apparently left town...another bunch of cheaters.

Same problem from myside also and also nobody is responding when i try to contact sangeetha or spectra mind.

Dont let these guys go away i suggest we plan a joint law suit against sangeetha, spectamind and take these thugs to task. all of you pls let me know if you are keen on joining and take this forward. If people show intrest i can set up a group and we can take this forward.

i also propose we create a website to warn people against sangeetha and other people like spectramind. it only costs 2-3K per month we may end up making 3 to 4 times that amout due to the add spends we can generate.

hi iam from bangalore. shop in marathhalli. near bridge.
yes even i went through this, but i knew this befor. but wat was shoching was when the service persone gave an DOA for replacment these where argueing tat its not possible. i have a letter stating tat i can go for an replacment for a new handset. but they were speaking "simply crap". this is a shop in bangalore marathahalli near the bridge. there r 2 shops near by and both of them were talkin crap. but when contacted the head of sangeetha he gave an replacment. the shop guy responed when i said "plz have some costermer service or else ppl will not come to ur shop" the guy responed tat even if sangeetha closes v dont care.(tat was his kind of reply not exact tho. but ment it tat way.) sangeetha will close down soon if they continue to maintain this kind of service. there should be some control for customer service. hope this complaint reaches sangeetha head.

guys i have been sangeetha mobiles at near vidyapeta circle.. they have there showroom next to mobile store.. i went in and checked the priceses.. there prices are too costly... they are here just to garb the money. in the name of insurance... right oppo to sangeetha mobiles there is one more store known as vmobiles... thay gave me 380 less than sangeetha...

HDFC Credit Card — excess amount debited

i have autodebit amount in my a/c and i also requested to bank in last year dt 06/11/09
but till bank has not do that nesscarry action,
so plz do the needfull this reagard

Yes I agree with you .They are selling for higher market prices.they are selling motoyuva w388 for RS.2830 where as The mobile store is selling it for RS.1990.

they are trying to fool public and use some cheap gimic saying Re 1 profit sale and making that extra money on insurance which will not be able to claim

Dear Mr.Nizam,



Please read the below mail and attachment from nokia for your reference. The handset sold in sangeetha to if a genuine handset and not a fake as wrongly quoted by you. It has also been verified by the same nokia care guy whom you have spoken with.



Therefore kindly request you to post this mail from nokia in your blog that you have created. And a written note from you saying that issue is sorted and closed.





Hope we are clear now.







Thanks and Regards,



Shiraz Ali,

Regional Purchase Manager,

#37, Sannidhi Road,
Basavanagudi,
Bangalore 560 004
Mobile[protected]
Ph.26607993/94








[protected][protected][protected][protected]

From: sriram.[protected]@nokia.com [mailto:sriram.[protected]@nokia.com]
Sent: Friday, May 22, 2009 7:32 PM
To: [protected]@sangeethamobiles.com; [protected]@sangeethamobiles.com; Sudhir.[protected]@nokia.com
Cc: [protected]@sangeethamobiles.com
Subject: RE: FW: FW: Nokia 5310
Importance: High



Dear Shiraz,



Myself along with Mr Sudhir Rao have spoken with the care line of Nokia. No Such things as IMEI no fake as been told by the agent of the care line.



Please find the NOL details of this handset attached.



Best Regards

R.Sriram

Mobile :-(0)[protected]



“People Laugh because I am different, & I laugh because they are all the same.. That’s Called "ATTITUDE":- Swami Vivekananda.

P please consider the environment before printing this mail


[protected][protected][protected][protected]

From: ext ali [mailto:[protected]@sangeethamobiles.com]
Sent: Thursday, May 21, 2009 9:37 PM
To: 'Rajesh'; Rajagopalan Sriram (Nokia-M/Hyderabad); Rao Sudhir (Nokia-M/Bangalore)
Cc: [protected]@sangeethamobiles.com
Subject: RE: FW: FW: Nokia 5310
Importance: High



dear sriram,



the swapping/ replacing the handset is fine. but i need a return mail from nokia stating the handset sold was not fake, but 110% genuine, and not as wrongly quoted by nokia care.



please get me this mail for the customer's understanding and also to put this same mail in his blog.







Thanks and Regards,



Shiraz Ali,

Regional Purchase Manager,

#37, Sannidhi Road,
Basavanagudi,
Bangalore 560 004
Mobile[protected]
Ph.26607993/94












[protected][protected][protected][protected]

From: Rajesh [mailto:[protected]@sangeethamobiles.com]
Sent: Thursday, May 21, 2009 9:05 PM
To: sriram.[protected]@nokia.com; [protected]@sangeethamobiles.com; Sudhir.[protected]@nokia.com
Cc: [protected]@sangeethamobiles.com
Subject: RE: FW: FW: Nokia 5310

Sriram,



Thanks for the support, where should we collect the swap handset?



Thanks and Regards,



Rajesh







From: sriram.[protected]@nokia.com [mailto:sriram.[protected]@nokia.com]
Sent: 21 May 2009 20:07
To: [protected]@sangeethamobiles.com; Sudhir.[protected]@nokia.com
Cc: [protected]@sangeethamobiles.com; [protected]@sangeethamobiles.com
Subject: RE: FW: FW: Nokia 5310
Importance: High



Dear Shiraz Ali,



Find the case history for the same



“On 16th May 2009 the handset was received at NCC for hang-up problem. The same day s/w upgrade has been done and delivered to Sangeeta Mobiles on the name of SRINIVAS .



Again on the 20th May the dealer Sangeeta Mobiles logged in the handset with hang-up problem as repeated problem, this time we have replaced keypad module and s/w has been updated, the handset was delivered on the same day within two hours.

Now the handsets is working perfectly.”.



For customer satisfaction the handset will be replaced/swapped and will be given by tomorrow evening 3 pm.



You can confirm the same to customer.



Best Regards

R.Sriram

Mobile :-(0)[protected]



“People Laugh because I am different, & I laugh because they are all the same.. That’s Called "ATTITUDE":- Swami Vivekananda.

P please consider the environment before printing this mail


[protected][protected][protected][protected]

From: ext ali [mailto:[protected]@sangeethamobiles.com]
Sent: Thursday, May 21, 2009 6:27 PM
To: Rao Sudhir (Nokia-M/Bangalore); Rajagopalan Sriram (Nokia-M/Hyderabad)
Cc: 'Rajesh'; [protected]@sangeethamobiles.com
Subject: FW: FW: FW: Nokia 5310
Importance: High



Dear rajagopalan,



Please look into the customer issue below, kindly sort it out as the customer is very impatient.



Kindly also check with the nokia care people – customer is claiming that nokia care guys have told him – the handset purchased at sangeetha is a fake, since the imei number cannot be found in their system.



I need a return mail from you with proper answers for the customer claims, as I need to paste it in the blog which he has posted. (Link given below). Issue to be closed latest by tommorow without fail.







Rajesh sir – please check with sai regarding this issue.











Thanks and Regards,



Shiraz Ali,

Regional Purchase Manager,

#37, Sannidhi Road,
Basavanagudi,
Bangalore 560 004
Mobile[protected]
Ph.26607993/94








[protected][protected][protected][protected]

From: nizam nadeem [mailto:[protected]@yahoo.com]
Sent: Thursday, May 21, 2009 4:51 PM
To: ali
Cc: [protected]@toi.com; [protected]@hindustantimes.com; [protected]@indiantimes.com; [protected]@deccanmail.com; [protected]@thehindu.co.in
Subject: Re: FW: FW: Nokia 5310



Hi there!



Let me assure you that I have no interest in blaming any one for giving me a phone that is not genuine. If you go throug my previous email, you will now that I came to this conclusion only after speaking to Nokia Customer Care. You may as well have a word with them if you wish to. Here is the phone number :[protected].



Kindly speak to them and give them the IMEI number [protected]. Please have patience to listen what they have to say. I spoke to Mohd Rahees from Nokia Helpline on 20th May 2009.



Secondly I would like to make it clear that the job sheet number[protected] is the one that was given yesterday. Prior to this your people at the A.S Rao Nagar Branch had my phone for more than a weeks time. They ( "Sai") calls me on 18th evening and says phone is working fine and can collect it.



I visited them on 19th evening. Battery in the phone was alomst dead and while I was checking its functions the battery was dead. There was a power cut at the same time due to heavy downpour.



I had to wait there for more than 2 hours to get the generator working and get the phone charged and check the functions.



Your employe Sai wanted me to take the phone home charge it and then the check if its working fine or not. I wanted to be sure that the phone is working fine in order to collect it. ( infact I was assured that I would get a new phone failing which i may get this phone rectified). I was still ok with that. However, after waiting for around 2 hours just to check if the phone was working fine I see that nothing has been done.



Phone has the same problem as i gave them. I was unable to even feed the date and time. Common man! this is suppose to be a brand new phone that i bough almost a month back and I dont know what the hell did they repaired it after having it for a week to ten days time.



Now go through Mr Sai's explanation:



I saw the phone was working fine and did check it for 15 munites (God that a lot of time to spend on a custome how has payed for a peice of , now let him go to hell). Do you want us to spend 24 hours just to check if the phone was working good.



This guy had no answer when I asked him what did they do when the phone was with them for 7-10 days and did not get anything rectified and hence we got job sheet 2 the number that i have provided you. The phone was given to Noika Care opposite Kapra Municipal office ECIL.



Their i had a pleaure to meet yet another Genius called "Sai" again supposed to be the manager, who was not at all co operative to provide us with any assistance to us but to talk about there policies after explaining what my problem is for around 3 hours.



Over all I had a very awsome experience with you guys and DO NOT INTEND TO HAVE ANY BUSINESS WITH YOU GUYS.



Secondly, it is my RIGHT to let every one know what a pleasent experience do you guys provide a real unforgatable one for sure. YOU ARE NO ONE TO PREVENT ME FROM THIS NOR DO I DESIRE YOUR SUGGESTIONS REGARDING THIS.



I still kindly request you guys to refund me. I am not at all satisfied with the phone you guys gave me not with your services. I dont want any business with you guys henceforth, kindly return my money.



Enough is enough. I cant leave every other work and just be behind this.



Waiting for refund.



Regards



Nizam



Finally please go through this link as well



http://www.consumercomplaints.in/complaints/sangeethamobiles-n-5310-c184792.html


--- On Thu, 5/21/09, ali <[protected]@sangeethamobiles.com> wrote:


From: ali <[protected]@sangeethamobiles.com>
Subject: FW: FW: Nokia 5310
To: [protected]@yahoo.com
Cc: "'Support Sangeetha'" <[protected]@sangeethamobiles.com>, "'office'" <[protected]@sangeethamobiles.com>, "'subhash s'" <[protected]@sangeethamobiles.com>, "'rajesh r'" <[protected]@sangeethamobiles.com>
Date: Thursday, May 21, 2009, 1:15 PM

Dear Mr.Nizam,



Your case has been escalated to the top people in NOKIA. Kindly request you to have patience and wait for their reply.

In the meantime I assure you that we provide you best of service as always. And also request you to avoid marking a copy mails to news papers, as your claim for fake handset has not yet been proved.



You can forward all our mails to the leading news papers as well as the consumer court if the handset is found fake, and I would give you the handset free of cost. And I will also give you some more mail ids of all the leading news papers.







Please have patience, as we are trying to resolve the issue and provide you the best of service and take action against the staff of the outlet and nokia care who caused inconvenience to you.







Cc- rajesh sir – please look into it. The handset was purchased @ ASR.







Thanks and Regards,



Shiraz Ali,

Regional Purchase Manager,

#37, Sannidhi Road,
Basavanagudi,
Bangalore 560 004
Mobile[protected]
Ph.26607993/94








[protected][protected][protected][protected]

From: Sudhir.[protected]@nokia.com [mailto:Sudhir.[protected]@nokia.com]
Sent: Thursday, May 21, 2009 10:32 AM
To: sriram.[protected]@nokia.com
Cc: [protected]@sangeethamobiles.com
Subject: FW: FW: Nokia 5310
Importance: High



Hi,



This case belongs to V S Communications please look into this and revert.



Thanks & Regards
Sudhir Rao






[protected][protected][protected][protected]

From: ext ali [mailto:[protected]@sangeethamobiles.com]
Sent: Wednesday, May 20, 2009 9:58 PM
To: Rao Sudhir (Nokia-M/Bangalore)
Subject: FW: FW: Nokia 5310
Importance: High

hi sudhir,



the details of the job sheet are given below, please do the needfull, and reply to the customer.











Thanks and Regards,



Shiraz Ali,

Regional Purchase Manager,

#37, Sannidhi Road,
Basavanagudi,
Bangalore 560 004
Mobile[protected]
Ph.26607993/94












[protected][protected][protected][protected]

From: nizam nadeem [mailto: [protected]@yahoo.com ]
Sent: Wednesday, May 20, 2009 7:17 PM
To: ali
Cc: [protected]@toi.com; [protected]@hindustantimes.com; [protected]@indiantimes.com; [protected]@deccanmail.com; the hindu
Subject: Re: FW: Nokia 5310

Hi Ali,



Thank for your response.



The job sheet number is[protected]. The details of the stores can be found in my previous email. I have given the complete billing address of the stores.



This phone was purchsed on 5th April 2009. I am just back from the stores where i got this mobile from. Seem like you guys dont have any interest in problems customers face after sales. You might be least interested in such this because you earn nothing out of it. Same in the response from your employees out there.



I want my mobile replaced or refunded. I am done with you guys and that all. Request you people not to try to aviod this, please reund me or give me a new cell.



I bought a new phone with no hopes of roming around any service center day in and day out.



By the way the disclamer in RED that you have in your previous email dosent sound genuine as I spoke to Nokia Care and they do not get any info with the IMEI number that is on the bill.



I am still doubtfull if I got a genuine peice or ...



Kindly let me know your stands asap so that I can proceed with appropriate action at my end.



Regard,



Nizam



--- On Wed, 5/20/09, ali <[protected]@sangeethamobiles.com> wrote:


From: ali <[protected]@sangeethamobiles.com>
Subject: FW: Nokia 5310
To: [protected]@yahoo.com
Cc: [protected]@sangeethamobiles.com, " 'office' " <[protected]@sangeethamobiles.com>, "'Support Sangeetha'" <[protected]@sangeethamobiles.com>, "'Rajesh'" <[protected]@sangeethamobiles.com>, "'asraonagar a'" <[protected]@sangeethamobiles.com>, Sudhir.[protected]@nokia.com
Date: Wednesday, May 20, 2009, 12:25 PM





Dear Mr.Nizam,



I appologies for the inconvenience caused, kindly mail me the service centre details along with the job sheet number where you got your handset serviced. i shall take up your case to the nokia guys and verify and take action against the service centre for improper service.



Note - all handsets purchased in sangeetha are 110% genuine and original which is purchased from nokia national distributer HCL, please refer the importer details and imei number on the box sticker.







cc - sudhir - please look into it - customer name - mohd.azizuddin fayaz - contact - [protected].

















Thanks and Regards,



Shiraz Ali,

Regional Purchase Manager,

#37, Sannidhi Road,
Basavanagudi,
Bangalore 560 004
Mobile[protected]
Ph.26607993/94








[protected][protected][protected][protected]

From: Support Sangeetha [mailto:[protected]@sangeethamobiles.com]
Sent: Wednesday, May 20, 2009 10:23 AM
To: ali a; aamir s; subhash s; rajesh r
Subject: Fwd: Nokia 5310



[protected] Forwarded message[protected]
From: nizam nadeem <[protected]@yahoo.com>
Date: Wed, May 20, 2009 at 10:05 AM
Subject: Nokia 5310
To: [protected]@sangeethamobiles.com
Cc: [protected]@toi.com, [protected]@hindustantimes.com, [protected]@indiantimes.com, [protected]@deccanmail.com, [protected]@thehindu.co.in

Hi,



I got this mobile on 5th April. Since then i have problems with this mobile. The function keys dont work and the phone is dead slow. Not able to use GPRS and not able to play the preloaded songs. Apart from that i am unable to receive calls or make calls unable to send and read messages.



After speaking to the person called "Sai" who just seems to wash his hands off the responsibility and these people having the mobile for a weeks time they hand it over to me the same peice stating every this is fine. After checking the mobile I found non of the problems were solved. As usual keys were not working and every problems was as it is.



After spending 8K what i get is such a peice. I want this phone to be replaced or refunded for such a bad service that you guys have provided. When i spoke to Nokia Care helpline I was told they were unable to get any info with the IMEI number [protected] which reflect on my invoice. This makes me to doubt if I got a genuine nokia phone of what



Heres the address of the dealer from where i got this mobile

Sangeeta Mobiles

Dr A.S. Rao Nagar
#3 Ground floor
Pakala Towers . 1-8-6/3&4, Mig B-3&4
Dr. A.S Rao Nagar, ECIL
Hyderabad 500062
ph#[protected]



Your reply is eagerly awated to be published by the news papers mentioned along with your action.



Regards



Nizam

To Whom so Ever it MAY CONCERN - the BLOG created by mr.nizam falsely accusing Sangeetha mobile phones for selling FAKE handsets as mentioned in his above mails stands VOID. please read the mail draft above from nokia and as well as warranty ref details from nokia care which proves that all handsets sold in sangeetha are 110% genuine.

NOTE - henceforth, If anyone found falsely accusing a reputed company like Sangeetha Mobiles Pvt.Ltd. will be dealt with LEGALLY and a case of FALSELY ACCUSING THE COMPANY AND MISGUIDING THE PEOPLE will be filed against the said person.



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Nokia Online




Extended Warranty Check
The following warranty information has been found:
Serial number: [protected]
Warranty: YES
Care Services
Warranty Class:
Product Type: RM-303
Handset: 5310
Product Code: 0565586
End of Warranty: [protected]
Sold-to Country: IN-INDIA
Reference Code: GLBINY[protected]
Factory Simlock: N
Repair information
Repair Location Repair Date Sympton Primary CCT Ref Spare Part# Primary Fault
None Reported

Swap information
Swap Date Swapping ASV# Swap Reason Code Old Serial#
None Reported


Online Software Update Attempt History
Date/Time (GMT) YYYY-MM-DD Update Type Result Reason Original Software Version Target Software Version Product Code








On this page can retrieve warranty information based on the serial number.Please enter the handset's serial number to retrieve
the warranty information.Give the number in plain format without slashes or other punctuation marks.

GET WARRANTY

© Nokia 2009 Site Terms | Privacy Policy

i want to know about the offer which published in the news paper i[censored] dont mind pls send me the details in to this no ([protected]) about that 70%off

Hi All, I Bought a Blackberry 8800 mobile from Sangeetha Showroom in Forum Mall by paying 22, 000/-. The first thing which surprised me was they are not ready to give a sealed pack. I am paying 22K, am i not eligible to get a sealed pack. Still I bought the set trusting them.When I tried working with the mobile as soon as bought it, it was continuously restarting and the answer given by the showroom technician for that is, "It is a new PDA and it will take time to reinstall all the applications and every time it will restart, Once the set gets used to all the applications, It will be fine" and i bought the answer.. I came home and it was still restarting continuously for the next 1 day and i was not able to do anything with the mobile. I called Sangeetha again and went back to them because they had given me 1 year replacement warranty at the time of purchase.. They made me wait for more than 4 hrs in the showroom, they made me go back home to backup the data and come back and a lot .. after all these tortures they gave me a new set and the way the showroom guys were dealing with me was as if they are doing some favor to me.. Still i was patient because i have paid a lot for that mobile.. I came back home and used the new set for another 2 days and the enter key came out of the handset.. It was that loose.. It is a new set, ideally even if we pull out the key, it shouldn't come out, but here it automatically comes out while it is inside the pouch itself. I called up sangeetha again and the response which i got from them was pathetic.. They were giving answers as if he needs to check with his boss, this... that... etc... I just lost hope and left it like that.. i didnt want to go infront of them again.. I cant express what do i feel when i look at the mobile every time. Its almost half of my salaray which I have invested in this mobile and it is not serving the purpose... Simple as it is.. Sangeetha guys do not know how to value their customers... the way they treat you, you feel so humiliated... I would like to get a refund for my set if possible.. I would not like to deal with these guys anymore... If that is not possible, atleast a replacement and I would also like to know the reason why, blackberry does not send sealed packs when they take the entire money from us. How do we trust such a showroom which gives such a pathetic service. What if they have replaced the original battery and parts with duplicate ones... what is the proceedure about it and what is the fix for it..

Even myself too the same case. Kindly take the appropriate action and put seal & close the shop to save public from these type of cheating peoples. So that other shops will think about before doing the chaeating...

They cheated me in different offer. They displayed posters like they are giving free mobile insurance. I got a Nokia Supernova paying 1000 Rs extra unknowingly. When i came to know about the market price of this mobile later after one day, i approached them... they told this extra charge is for insurance cover like that... This is a open cheat.. They are supposed to be punished...

hi sir,

I am suresh from bangalore. Yesterday (19-nov-2010) we went to your sangeetha mobile branch situated in 9th block bangalore at 9.45 PM. When we ente into the shop the salesman says the shop has to be closed. We told, ok we know it is closing time, just we seeing the mobile right now and we will purchase it by tommorow morning. While we are seeing the mobile the cashier switch off all light lamps. So we thought its closing. Then after we existing from the shop they switch on the lights. This is not a proper activities for your branch. Becasue you have lot of showroom in south india. Even we also know the pain of sales because we are in marketing & sales field. That time we are very disappoint by the cheating your salesman in that showroom. Even we were went on 18-Nov-10 at 10.00 PM that time the shop had closed. That's why we went yesterday 15 miniutes earlier. Even though they did'nt care about the customer. We are expecting a good response from your salesman of that showroom after receiving this mail.

COntact Subash Chandra who is the CEO of this firm and also speak to Quantam Concepts the agency appointed to execute this offer. These guys are all frauds thank god i havent made any purchases from them.

I completely agree Subash Chandra CEO of Sangeetha mobile must look into the mater himself. Quantam Concepts had promised me my Gift however its been 3 weeks since i paid via DD and no luck.

No POint cheating people in name of offers such as these. Atleast give good offeres from reputed agencies. This is as good as Robbery.