Sangeetha Mobiles Complaints & Reviews

Dear sir

This mail send to sangee tha mobile custore support, but no reply and no quary on this.


From: venu priya <[protected]@gmail.com>
To: [protected]@sangeethamobiles.com
Date: 10 july 2013 13:16
Ubject: re:emi processing fee reversal (Invoice no, si/tpr/144)

Dear sir,

I have purchased a mobile phone at your shop at tiruppur on 5th june 2013. The copy of invoice is attached.

During the purchase the following assurances were made by the sales personnel at the counter.

1. Interest free emi through hdfc credit card.

2. No processing fee for the purchases made through the above card.

3. Free tata docomo data card with first recharge of rs.295/- only.

4. Theft insurance.

5. Airtel dth - recharge coupon

6. Free gift through sms.


Out of the above i have received sl. No. 4 & 6. I have the following issues with respect to the rest of the assurances.

1. Interest free emi through hdfc credit card.

In contrary to the assurance, hdfc has charged an interest and processing fee for emi for the above credit card. On contacting the hdfc card department, they have assured a follow up from you.

2. Free tata docomo data card.

In contrary to the assurance, sangeetha mobiles tiruppur charged an amount of rs.895/- for the recharge. I have received only rs.300/- as a recharge. The balance of rs.595/- is not known to be or not explained to me.

3. Airtel dth - recharge coupon

Not provided.


Apart from the above, i wish to state that, the sales personnel at the counter are not at all aware about the features of any offer or not competent to prepare a invoice. They have issued a invoice with spelling mistakes which they refused to correct and they issued a letter to that extent.


Please reply as soon as possible.

Thanks & regards


A. Venugopal

Sangeetha mobiles at omr, thoraipakkam assured me a gift while buying a handset on july 1st. They asked me to send the imei no to a mobile number. After reaching home i send that message. I got a reply message as "thank you for purchasing at sangeetha mobiles." i didn't get any other messages. After a long time i didn't get any gift. So i went to the shop on july 21st and ask them whats the status.

Then they were saying that "you would have got 1 more message saying the gift. With that message you should have come to the shop" they didn't tell me this when i'm purchasing. I thought the gift will be delivered to my address.

Now they were saying that already the offer is closed and they can't do anything.

I purchased a HTC One mobile from Sangeetha Velachery Chennai on 31st May 2013 for Rs.39899/-.

Invoice No: SI/VLY/620.
Date: 31/may/2013

When i purchased they said we have offer for HTC One as 0% emi interest and no processsing fee on my citibank credit card as well. Also they promised me that the emi charge for every month will be exactly the bill amount divided by 12. So I decided to purchase on 12 months emi.

Now when i got my credit card bill, they have charged me with 16% interest and when enquired with bank they said that its Sangeetha who has charged this percent of interest and its nothing to do with bank.

I contacted back the velachery sangeetha and the response was quite arrogant and improper. They said they never said its 0% interest and no processing fee and they talked as if I am lying. The people in the shop are quite arrogant they dont know how to talk to a customer.

Also they didnt give me any escalation number to contact and they said you can do what ever you want.

Please take this as an urgent issue and I am expecting a positive response from you.

Dear sir
I have purchased the lumia 520 in sangeetha retail outlet on 12/jun/2013 and after this on 16/12/13 my handset get hanged and i couldn't able to operate and consulted the nokia care center on 17/12/13 my nokia customer no:[protected], till date they are not in a situation to repair my devise nor replace it, if i contact nokia care center they are telling we are shortage of spare parts please waite for few days (No exact day and commitment) and we will give solution as soon as possible (I couldn't understand the meaning of this) again i visited nokia care center on 24/6/12 now they are asking me to waite another 8 days to get repair i don't now is nokia is a chinese brand? Where you wont find care center nor find spare parts, i have called 7 times to nokia care center they are telling we are escalating your query to our back end team i couldn't able to understand whom to contact and how many back end team is working to repair on handset its totally pathetic and they are loosing a trust of good customer like us. Dont know why nokia is giving worst, bad, pathetic. Negligent.

Sangeetha mobiles the biggest cheat in the business of mobile phones.

Purchased gionee handset from sangeetha mobiles.

Mrp is rs 14500 they charged me rs 17000.

I demanded for the printed bill but was denied.

Instead i was asked to come tomorrow and collect the bill.

I was given a handwritten bill duly stamped and signed by sangeetha for rs. 17000

And the true bill was not give to me.

I have attached the 2 bills of the same product sold to me. One the hand written bill and the other true bill of rs 14500 which i got only after great difficulty from the store manager.

Everywhere else the price is rs 14500.
They stole 2500 from me.
Pictures are evident of the same

When i bought the mobile three years before, sangeetha mobiles promised that, there is a life time free service for this mobile. When i went to repiar the phone now, they say, its applicable for only one year and not the whole life time.

Please do not get cheated by these promises.

Thanks
Sundar

Dear sir/madam

I manoj from bangalore, request to lodge complaint on sangeetha mobiles, hsr layout brance bangalore 560102

My atm debit card from indain bank has been misused twice by withdrawal of inr 8500/-and 4100/- at atm id 40911441 on 10/12/2012 at 18.04 hrs and 18.08 hrs respectively.

The atm id 40911441 belongs to sangeetha mobiles no.422, vibhu complex, sector 1, 27th main road, hsr layout, bangalore - 560102, + (91)-[protected] | 42134989 | 49311775.

When i enquired sangeetha mobiles for the transaction details, we found the wrong id proof and mismatch signature has been accepted by merchant from sangeetha mobiles, hsr layout branch bangalore 560102.

I had an argument with sangeetha mobile manager by name stalin (Cell no - [protected]) for not verifying the signature and id proof. But manager stalin was not co-operative in helping out the issue.

Im herewith enclosing the photos of sangeetha mobile bill and the id proof accepted at the time of purchase by the merchandise.

My sincere request to reimburse the total amount of 12604/- from the merchandise sangeeth mobiles hsr layout bangalore 5600102.

Thanking you

Regards
Manoj
([protected]@yahoo.com)

Dear sir/madam
I am writing this complaint based on the reluctant services of "sangeetha mobile store" cmh road branch.
I have bought a blackberry phone on the 28th of november 2012
As per the phone specifications the battery must last for 7hrs of talktime or 30hrs of music playback for one single charge.
But the phone lasted for just 4hrs without complete usage for that time.
I immediately took the phone to the show room from where i bought it and enquired them about it
The response i received from them was shocking!
They told me to take it to a service centre and repair it.
How could i repair a 1-day old phone.
The show room refused to replace my phone.
I am deeply saddened by the service of the sangeetha show room.
Thanking you
Joseph

Hi we went for buying two mobiles. They didnt provide any clear info, jus lik tat they showed some mobiles. I already prepared to buy two models, so bought them. Watta poor service by those ppl? Worst worst.. I dont complaint for their product, but their service and worst behavior.

I had bought an htc explorer for 9100 in sangeetha mobiles madipakkam, headphone was missing. They promissed to give in 2 days. But it has been more than 20 days, they did not give. I went to shop for asking that for more than 10 times. They are very careless. They told, they wil provide a scratch card worth 300 for free. But they have given a duplicate worth 40rs. Its really worst experience in sangeetha mobiles. The same phone cost rs 8500 in other places with gud quality.

I went to sangeetha outlet to buy a nokia mobile but the sales man over their forced me to buy some idiotic mobile which everybody calls it as china sets. He told it has many features and good internet connectivity but we are not even able to connect a single site through it. The mobile service providers states that its a china set so no settings will be provided to connect to internet. My whole family bought mobiles in sangeetha outlet only but the guy over this outlet forced us to buy a china set and now we are suffering.

On 12th of july we handed over a cheque for 3 nos. Of samsung galaxy mobiles, today 18th of july, the great sangeetha people is not handed over the handsets to us, they are in living 1920 era, because now a day's clearing the cheque every where in india is not a problem. But these people needs to send it to banglore and the clearing should be done from there!!!, and still not happened!!!, at the time of giving quotation we enquired about the cheque payment they didn't infirm about these stories.

Sangeetha mobiles is cheating public with false promises of their tie ups with banks for zero % interest EMI. Recently i bought a Samsung Galaxy S3 at Rajarajeshwarinagar outlet. Before visiting them i had enquired with them over the phone about EMI with SBI credit cards and they told they have a tie up and i can avail that. Accordingly i purchased the mobile on EMI for six months. But i was shocked when sbi bill shows that whole amount was to be paid instead of EMI. Upon enquiring SBI cards they clearly told they dont have any tie up with Sangeetha mobiles and they may be giving false statements in newspaper ads. The same when intimated to sangeetha, instead of clarifying the sbi with their legal documents they are trying to eye wash with just pretentious follow up through email. And after few followups there is no response too. Public pls be careful about these cheaters. Now i am going to take legal action against them.

I bought new handset nokia lumia-800 on 02-jul-2012. Handset was defective and was not charging and even i couldn’t able to turn it on. When i went to sangeetha store in vijaynagar (Mc layout, 17th cross) they told me that they will verify the handset and if it is defective they’ll replace it with new one. But i am not getting proper response from them. Kindly look into this as soon as possible.
Invoice no: si/vjn/3491
Invoice date: 02/jul/2012
Phone no:[protected]
My details:
Name: nagaraj m r
Phone no: [protected]

To All Citizens of India,

Don not go by false promises made by Sangeetha mobiles regarding Insurance coverage. It is not done by authorized dealers of any product and it is only once covered - in case something goes wrong later your manufacturer would not cover repair under warranty as the insurance repair is unauthorised. Cheaters make money and feed families when buyers crib over till they change product.

Is it not better to do something else rather than doing this business.

Hello India,

This is to bring to your kind attention in understanding the insurance coverage sold by sangeetha mobiles. The party who covers insuranceis 3rd party and so don't know anything about your product. Moreover when selling a product sales person advertises everything will be covered under insurance..and when you pay the bill is when you come to know the depreciation and cess amount will be deducted and remaining will have to be bourne by you.. Which doesnt make any difference of being a good retailer. Sangeetha mobiles is just as good as any other retailer.

It doesnt make them a leader at any point - cause they are not doing business with open statements and setting expectation right. They ideally are playing with words and selling products and calling themself leaders cause their sales count is high.

Please avoid purchases through sangeetha mobiles and find a better retailer who is truthful on the business they do. May this be added in LOKPAL to constraint a strong consumer law in India.

Hi friends,

Please some one look in to this so that in future mobile buyers will not get cheated by these kind of mobile sellers.

I bought a nokia 6233 in 2007 from sangeetha mobile store, vijayanagar. During that time they said some 7000/- rs worth gift will come after few days... Now it is almost 4 years nothing came... Like me only many of my friends and relatives are cheated by them due to wrong information.

Please try to fix it at least upto certain level.

Thanks regards
Hivukuderu
[protected]

I am venkatesh from chennai.
I recently bought a nokia x1 mobile at sangeetha mobiles which is located at
129/33, plaza centre, gn chetty road, nungambakkam, chennai-8, tamilnadu, phone: 43546515, on 19/11/2011.

The problem with the mobile phone is that the scroll button is not working properly.
I immediately handed over the mobile phone at the very next day (20/11) indicating the problem.

They argued with me that the mobile phone is working properly and told that i can check with nokia technocrats.
When i approached nokia showroom, they said that the mobile is having defect and this can be exchanged over the counter
Where i purchased.
Again, i went back to sangeetha mobiles and informed the situation.

Till now i haven't received any proper response from them.

Is it possible for you to look at this at the earliest?
Looking forward for your response.

Thank you in advance.
Regards,
Venkat

I have takesn a samsung galaxy s2 worth 30, 000rs.. They said i[censored] purcase a mobile from them they wil gve a reebok sunglasses worth 2, 500rs in 2 days.. Its been 1 month they did not gve the gift n the sale person answereing very badly regarding the gift. I am planning to launch a complaint in consumer court against sangeeta mobiles kakinada...

Sangeetha mobiles commit purchase of products and in case of theft or physical damage can claim for insurance. on verbal communication sangeetha sells products of insurance coverage happens in a week. only after purchasing a product you get to know there is only 1 point of contact (authorised point) to hand over handset for insurance claim. they give you a estimation letter and you need to go to the insurance claim office which is also has got only one office. on verification of documents you get a verbal confirmation of claim updated on 15 working days. after 15 days you get to know another week. and on and on and on. it keeps going on till you get the phone back and repair it by paying for the service center.
Better sell something else for phones guys. please dont purchase from sangeetha - it is worthless.