Sangeetha Mobiles Complaints & Reviews

I have purchased the lava iris x 8 handset from sangeetha mobiles rajajinagar first block branch on[protected] and they said that there is a cash back amount of rs 890, but when i planned to get that cash back in that branch, they said that the phone number is incorrectly entered in the bill having invoice number si/rj3/182 and hence they are telling that the one time password will be sent to that invalid number which is not in existence. So for that purpose the the staff said that we will sort out the problem by discussing it with head office. But the thing is till today i. E after 6 days also they have failed to solve the problem and they are carelessly answering that the head office is not responding to them... It is too bad to listen the silly reasons even after so many days... So please go through this issue and solve the problem.

I have bought z3 in sangeetha mobiles and my phone is been theft and i informed to sangeetha mobiles they said to bring a fir copy and we will make insurance on that after i gave them everything but they showed very good respect they dint even given the correct address of insurance company and they said we cant do anymore this is between u and the insurance company but while buying my mobile they will take all responsibilities and we make sure of it. They blamed me as a kind request do not buy mobiles on sangeetha mobiles.

Dear sir I purchased a samsung galaxy a7 form sangeetha mobile at bellary on 24.05.15 and the mobile was theft on 26.05.15 and i am insurrance, registered a police complaint and all the formalities i have filled and all the soft of applicatin sent to insurance company....

Hi team, This is to bring into your notice that it is totally annoying and unbearable that your guys are behaving in such a worst manner. Below is the brief: My relative who came from kerala, had asked for suggestion to change his faulty screen of sony xperia z mobile. We just went to the market and enquired the price range which was from 3k to 7k (In sony service center) and finally came to sangeetha mobiles that too situated in one of the best malls of bangalore (Pheonix market city), who gave us a quote of 5k (Including the side beading and back panel). Thinking that sangeetha is highly reputed and also they promised to replace with original sony parts, we decided to give it there. They told to come back the next day evening by 4pm. Next day we went to the store after calling the guy who promised to deliver it in half an hour, but he came after 3 hours. We waited and waited and finally we got the serviced mobile around 8pm. The first glance of the display itself we got to know that we were cheated. He promised 8 months warranty for any fault, so we went telling we will check and come back. Once we analyzed the display, we came to know that it was of too low quality and pictures and video had no resolution close to sony. Next day we went to the store and showed them the faults, they were not agreeing and was keep on saying that it is original. We showed them by keeping a low end model of sony side by side and compared the display clarity. Again after arguing for almost 1 hour he agreed to keep the phone. I asked them to put original or return back our 5k. They told they will call me the next day. Finally not hearing back for 3 days, i called and enquired and came to know that they had replaced with my old display and ready for refund. I told i will be coming during weekend as i am busy on weekdays. Today when i visited the mall, the shop is closed for renovation and when called the person is not responding properly. I am ready to file a consumer complaint requesting a compensation of 50k for the time and effort (Mobile cost of 30k and service cost of 5k inclusive) that i have spent going in back of the service persons. Before that just wanted to inform you the same. Let me know if you can help or should i go the judicial way? Thanks Ajay. V [protected]

I bought htc 8x from sangeetha and its dead now, not turning on at all. I have submitted it in sangeetha chandapur store on 28th april and today is 15th od may they have not returned it at all. Sangeetha customer service is very very bad and they are liers. Ticket number:- 15ina[protected] Job number:- bgl[protected] When i bought my mobile they had informed me that in case of any service they will give me a stand by mobile to use and they will collect it from my house. But they never did this and they are cheating customers by saying this.

Me and my friend went and bought a s6 on 1 may 2015 in mantri mall. After paying money and getting the phone, we found out that the model that you provide are different from the one display in reliance (You never display white one, that'why we went and check out in reliance.). Plus the staff said they would install an app that she can order taxi or book movie ticket with each rs50 discount. We found out that the code the staff provide are all expired. Plus, the staff said the warranty is including door to door service which is another lie. We are feeling very upset and disappointed with the attitude. Such a bad service you provide. Plus, we are the foreigner, you are ruining your face and image in front of foreigner. Shame on you!

My wife gave the blackberry 9360 phone (Imei: [protected]) to repair the screen to the sangeetha stores on bannerghatta road arekere gate and it was returned in completely dilapidated condition. When we told the staff to check they were adamant in responding to us and started using verbal abuse. I will file a police complaint and will take you to court if this is not resolved and phone is returned back to us in the condition as it was given.

Purchased mobile on 28 mar 2015 in mall of mysore indiranagar extension mysore. From day one mobile is having mic problem and also urs employee are not having proper information of products. They are thinking only how much profit will get in which product and they don't want customer satisfaction.in sony service centre also they are not telling clearly.. Than how customer wants to purchase products from your store.. So please make some solution as early as possible

Thank
You

I am purchase a mobile in sangeetha mobiles (Kadur branch, karnataka) on 7/12/14. I lost my bill in banglore and i have a mobile problem and am go to local lava service centre they ask me a bill and them am contact local sangeetha mobile point in tadipatri they says like "present there is no oppurtunity to take a alternative bill anywhere, u have only a way to take a bill in where u are purchase a mobile". Am contact sangeetha mobiles in kadur branch they are not give proper response and they are not lift my phone. And they are not give a duplicate bill. My name is bhaskar. B am purchase lava selfie 50 on 7/12/14 in kadur branch.

I purchased iphone6 plus 64 gb space grey (2 no’s) on 15th march around 8pm in theevening. On 17th march one of the phones had a problem, went tostores they closed the stores due to some cricket match (Internal). Then i wentto icare shown the phone to them they issues a service notice stating hardwarefault, need a replacement at the same they suggested to get replace withsangeetha. When i went on 18th march explained my problem, submittedmy entire kit along with accessories and icare service note, they said they need to replace the phone askedme to come in the evening. I was in touch with adil who is the store’s managerand sales person sathvik. When i contacted to them they said phone had somehardware issue, need to handover in ample iphone customer case it would needsome time to replace with a new phone. I have been in touch with sathvikregularly he is keep on replying stock not available, when stock comes amplepeople will replace with new phone. Yesterday i. E 24th march sathvikconfirmed that he got a call from ample people the stock has come and he askedme to come and collect the phone today at 12 pm. When i contacted today to sathvikthrough sms he did not responded. When i called his mobile is switched off. Icontacted the stores someone told me the manager is not in stores he might comeafter 2 pm. Then i searched for escalation in sangeetha finally i got to talkwith mr. Sharief who is a sales head for bangalore sangeetha my problem. I feel sangeethais for name sake but they never be on their commitment, customer service isvery very poor. People in sangeetha will give a big picture never respond togive an update. I am hoping sharief will help. But one thing i am sure i willnever ever go to sangeetha for at least to by a small piece of cable. They areworst in market. After purchasing near about 1.5 lac worth with them they neverbother about customer to make him happy.

Hi, <? xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Boughta lava x8 from your store at r t nagar bangalore from mr. samarth (91-[protected]). within 3 to 4 days it stopped working as the sim slot one stopped reading the sim card for 2continous days. gave it back to the store for replacement and now ive been toldthat the store manager has checked with lava and said that the monile is fine. idid face issues with the phone and i would not lie with sangeetha team as ihave taken more than 30 phones till date. i was also informed that one of theasms of lava reported similar issues with his phone. when the the phone was returened to me the bill was missing in the box and the sim card slot is damaged. Plshelp me here get a replacement or repair and help me from getting cheated as the phone is under warranty. The most disgusting thing is mr. samarth from your staff who sold this phone has not even bothered to answer calls and has been giving me fals assurances. i want to place on record that this is the worst ever customer service ive come accross from the gentlement. Am i not reasonable if i ask for a replacement or repair of the phone after buying some 30 phones from your outlets. disgusting! Thanks& regards Ravindrasandeep beldona | associatedirector Office services | bangalore Cbre south asia pvt. ltd Ground floor| hulkul brigade centre No 82 lavelleroad | bangalore 560 001, india M 91 [protected] | t[protected] | f[protected] | d[protected] Www.cbre.co.in Follow cbre: cbrealty | facebook | google + | instagram | apac linkedin | twitter | weibo Cbre shall not take any liability of anyconsequences arising out of this corespondence

Hi sir, i purchased sony xperia m2 dual - d2302. On 12th february 2015. Price-15, 494. With in one month mobile touch is not working. They sold duplicate mobile. I need your help to replace the mobile or get back my money. You please take seveiyar action about them. I need your help please...

I broke my samsung mobile screen and took in too sangeetha cmh road for repair, they charged me 6800 rupees and replaced the screen. Yesterday my screen goes blank and when i went to an authorised showroom, they inform me that sangeetha has put a duplicate screen, but they charged me the price of the original. I purchased teh same phone from them in dec, which makes it exactly two months old. Repeated calls to the customer service has no...

I had a broken glass replaced for my samsung galaxy s2 at sangeetha mobiles - kumaraswamy layout. 1. After replacing the lcd unit, i was told that the replacement was not original. The touch experience on new screen was patchy. The sound seems to have gone on mute. 2.in just 3 days, the replaced lcd unit, developed crack near "phone home button" while pressing the home button (So much for their false claims of original screen) 3. When i checked with the sangeetha service guy, he said they cannot do anything.. And i have to pay again to get the screen replaced in just 3 days! 4. The entire service part was a major show-off and looks like intentional Really disappointed with sangeetha mobiles, with bad customer service. I will not advise anyone to use sangeetha service centers. 6. I am also contemplating of complaining at consumer court, if the screen is not replaced

Dear sir, I had purchased wham wiry mobile from sangeetha store at #27/27-1, magadi main road, opp; sarvodaya hospital on 30/jan/2014. Now the mobile having problem regads i call ph no[protected], they told me go to jalahalli cross service center i went but there is no service center again i call to the above ph no they told me go to rajajinagar, i went, there also not service wham mobile again i call to your magadi main road center again they given to toll free no i called that no also they told me contact seller. Again i contact to sangeethe store they given the manager no that no is switched off again contact to your store then your people told me to send a mail to our costomer support they will reply to you we are not taking any call of that. This is the sangeetha service we did not expect. While purchasing you are telling all the replacement and warranty, onsite service all those things but practically your not honor.

Dear sir, I hidhesh i had purchased a mobile in sangeetha mobiles in ayanavaram store, The bill dated is 14/12/2014, around 6.00 pm, billed amount is 14700, inr, Mobile model is micromax canvas gold a300, The registered mobile number is +91 [protected] Please provide me a duplicate copy of the bill to my mail, Mail id [protected]@gmail.com

I bought htc 816g mobile in sangeetha on 11-jan-2015. When i checked the imei number by typing *#06#, it was giving one imei number which configured to nokia 8200 classic mobiles when i checked in "http://www.imei.info/" website. I contacted showroom and asked about this issue, he checked all other mobiles and showing that it was displaying different configuration of mobiles like n70, n72, and other nokia models. Besides he is telling, i showed all the mobiles and what i can do in this case. He asked me to come today (22-jan), i will check and update post after that. Thanks and regards, R marimuthu

I had submitted by mobile for screen damage repair on november 14 - 2014. The onsite team picked up the phone and i mailed the necessary documents to the insurance company too. Now after keeping the mobile for almost 2 months they said that they are returning my mobile without repairs and asked me to directly call[protected] and provide my imei number. If the process had changed long ago for submitting mobiles, why did they keep my mobile with them for nearly 2 months!! This is highly unprofessional. Now when i call the number given by them, nobody picks up the calls. I keep travelling a lot and cannot keep running to people in bangalore. I want an explanation and solution for my problem. I had raised the same concerns with them 2 days ago and have not received any response. Meanwhile sangeetha mobiles executive has asked onsite to respond and they gave a wonderful response..."we have closed your case". Now neither sangeetha, nor onsite, nor uib pick up calls nor respond to mails. I will wait for one more day and would take a legal action. This is a joke with customers.

Dear sir, i purchased iris 412 - 2.5 lava mobile from vizag gajuwaka shop on 19 dec 14. I found that there was a problem for battery backup within 24 hrs and signal problem in the set. Then i informed the shop, they told me to return back the set, i returned on 22 dec 14. Mean time i selected another mobile of micromax a 092 from same shop and they told me to pay extra amount for that mobile and i agreed. Now since 22 dec 14 they are harassing me and telling that new battery replaced and take back the set. But sir once the battery is discharging on new set immediately on purchase then my mind is totally changed now not to take that mobile again and that is also in warranty period. Please do the needful and sort out this problem at the earliest. I will take micromax a 092 set from same shop after paying of extra amount. Pl give necessary instructions to the shop and help me out. Regards, tyagi.

Cheaters - dont buy from here unless you want to throw away your money!!! I purchased a lumia 730 mobile from sangeetha's online website - shop 47. They are big time cheaters. When you want to buy their customer care guys answer your call, after buying the phone they dont bother to pick your call. They are real cheaters. My mobile had so many issues and few of them: this mobile takes 3+ hrs to fully recharge from 15%. Yes it is true. Voice breaks when on call and it heats up often. But none of the customer care guys pick up the call, and their live chat is a cheat. After reading their whole website i found out an email id and on emailing them, some human being called me but no use, he is a robot to say the same story again and again. He said that this may be a battery issue and will send me out a brand new battery and i agreed to it. But after 2 days of following up with him, he sent some used spare battery without any packing, i rejected it and he blames me saying that he removed it from a brand new box for me. All lies. And he says he cant give replacement and no refund : (I feel cheated. And he told me to go to a nokia service center myself and get it corrected : (In this case, why should i buy from these? What is the use of delight service and additional warranty and insurance which i paid additional amount while purchasing??? I have told all my friends to stay away from cheater sangeetha and its brands : (Beware of cheater sangeetha : (I am planning to take legal action on sangeetha.