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Sangeetha Mobiles Complaints & Reviews

1.5
Updated: Oct 14, 2025
Complaints 584
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167
Unresolved
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Sangeetha Mobiles reviews & complaints page 23

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V
viren67
from Bengaluru, Karnataka
Aug 10, 2015
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Address: Bangalore, Karnataka

I bought samsung galaxy e5 from sangeetha mobile hsr bangalore store on 29/06/2015. They were running with sangeetha anniversary offer, for which they said every month rs. 200 paytm cash will be given for 3 month (So total 600 rs paytm cash should be given). I visited store 5-6 times, every time they say it will resolved 2-3 days. Initially they said its a problem from paytm side and write a mail to them and keeping sangeetha support team in cc. Paytm says its problem from either samsung or sangeetha, and your mobile imei no. Is not matching in the dummy list shared by snageetha. Then i spoke to sangeetha customer care, they also repeated same thing. Till now i did not got any response from them. There #sangeetha services are worst. Never ever buy anything from sangeetha store, they are biggest fraudster.
Sangeetha Mobiles customer support has been notified about the posted complaint.
Dear Customer,

We have noted your concern, Due to technical issue at paytm end there has been a delay in receiving the offered wallet. The paytm team has requested to un-install and re-install the app once again. After installation you will receive a promo code within 48 hours. Through which you can redeem your wallet.
Please share your phone number and purchase details to Sangeetha support team ([protected]@sangeethamobiles.com) for further verification and support or you can reach us on[protected] or 49397111.

Regards.
Support Team.
Hello Sangeetha Team, How much time one should take to resolve the problem. I am still waiting for the solution. I sent at least 10 mail to #sangeetha support team but no reply.I spoke to #sangeetha customer care executive (Saran) on 2/08/2015. I asked him to raise a complaint on this. Initially he was reluctant to raise complaint and saying problem will be resolved by tomorrow. Finally he gave a complaint no. 180, but after that no update on that. #Paytm says the problem from #sangeetha side and you guys saying problem from paytm side. I don't understand whose problem? Why customer has to suffer because of you guys.
Hi Sangeetha,

Can Somebody reply on this? I posted same thing on sangeetha facebook page as well, but no reply. Never able to connect to number[protected] or 49397111 shared by them, alwasy it say no. is busy.

Regards
Virendra Singh
Dear Virendra,

We sincerely regret the delay in receiving promo codes from Paytm. As and when we receive the promo codes from paytm it will be shared.

As per our records we have shared one promo code yesterday, please confirm if you were able to receive Rs.200 wallet.

You can please directly write to us on [protected]@sangeethamobiles.com for further support and closure.

Regards,

Sangeetha Support Team.
Hi my name arun I take mobile sangeetha showroom bt I take July 1anniversery offer ok my paytm bls is 600 not done bt I will try paytm care 100times bt nt respond ok plz rply my bls my paytm rgstr no [protected] plz plz
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    G
    gomathi sellappan
    from Mumbai, Maharashtra
    Jul 29, 2015
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    Address: Bangalore, Karnataka

    Hi, Even 10 rupees product, there is replacement. How come in sangeetha mobiles they have mentioned as no replacement. Why not for mobiles purchasing for 1000 and all not to replace. Item. W28 - 2.1 wham [protected]. I want to get my money.
    Complaint marked as Resolved 
    Sangeetha Mobiles customer support has been notified about the posted complaint.
    Verified Support
    Jul 30, 2015
    Sangeetha Mobiles Customer Care's response
    Dear Gomathi, Greetings! We wish to clarify that we are only retailers, we will not be able to issue a refunds or replacement until and unless there is a manufacturing defect and the same needs to be confirmed by the authorised service centre with DOA certificate, DOA will be issued only within 7 days of purchase. Hope we have clarified and assure you of our best services always. Best Regards, Lokesh HK Support Team Sangeetha Mobiles Pvt Ltd., [protected]/7111
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      pooja gowda
      from Bengaluru, Karnataka
      Jul 26, 2015
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      Address: Mandya, Karnataka

      Hi I am vijay, I purchase samsung duos in mandya sangeetha show room(vinoba road). After 15 days he call and say u have one offer come and collect. they give 300 voucher when i purchase the phone. i went for collecting the prize. i ask for charger he telling that u want pay 700, i ask reduce three offer price in cupon. we ill not reduce the price u want to pay 700. So please dont purtchase mobiles in sangeetha mobile showroom it is cheated to customer when we purchase the phone. sangetha mobile is a fake company it give offers to customers for his business purposes.
      Complaint marked as Resolved 
      Sangeetha Mobiles customer support has been notified about the posted complaint.
      Verified Support
      Jul 27, 2015
      Sangeetha Mobiles Customer Care's response
      Dear Pooja, Greetings! We have noted your concern and sincerely regret any inconvenience that may have been caused. We request you to kindly send a mail to [protected]@sangeethamobiles.com with the purchase invoice details and your contact details for further verfication and support. Assure you of our best services always.
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        Leela G
        from Chennai, Tamil Nadu
        Jul 24, 2015
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        Address: Chennai, Tamil Nadu

        I was purchased the htc desire 52g mobile on june 10 invoice no si/kbm/262. That time they offered me postpaid datacard, i was followed many times mr vignesh cont no [protected], and mr sathish cont no [protected], both of them not response me, thay always said give me one week time one week time, now its going 2 months Please check and revert me, my mail id - [protected]@gmail.com, and cont no [protected]
        Complaint marked as Resolved 
        Sangeetha Mobiles customer support has been notified about the posted complaint.
        Verified Support
        Jul 25, 2015
        Sangeetha Mobiles Customer Care's response
        Dear Leela, Greetings! Thank you for participating in Sangeetha 41st Anniversary Sale. Regarding the Reliance dongle we have escalated the same to concerned department for swift support. We shall revert back to you at the earliest possible. Assure you of our best services always.
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          L
          Lipsjem
          from Bengaluru, Karnataka
          Jul 20, 2015
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          Address: Bangalore, Karnataka

          I purchased a mobile last month 6th. They said you will get 200 paytm cash for 3 months for the purchase but i did not get any money in my paytm account yet. Its been 1 and half month now. When i called they asked me to visit store. Even i stay a bit far from the store still i visited the store but they give a paytm person's number and ask me to contact them. When i called that number that seems to be not working. Even i tried reaching the store manager after that but he also didn't pick the call. They have cheated by showing the offer and i purchased the mobile with a higher price thinking the offers will get me good benefit.
          Sangeetha Mobiles customer support has been notified about the posted complaint.
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            R
            Raju Usha
            from Bengaluru, Karnataka
            Jul 13, 2015
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            Address: Bangalore, Karnataka

            Dear sangeetha,

            This is to your notice that i had purchased lg 335 gold mobile date 21st june 2015, and as per the sale i was eligible for 20% discount & was confirmd by your employee in store sangeetha, attibele anekal taluk, bangalore.

            But the store keeper said that you cannot avial 20% discount but you can purchase any gift worth on the same discount price offer next week

            And later when we visited the store for gift purchase of 20% discounted price the store keeper mr prabhu having number [protected] said now we cant help on the same as the offer is closed & no gifts can provided & please speak to management.

            If so then why was the discount sale put only attract customer & cheat
            Please require your feedback or reversal of 20% of discount else will take up with consumer court on cheating

            Please find the bill attached for your reference & call us back on usha [protected]

            Please reply to [protected]@gmail.com

            Thanks
            Usha
            +2 photos
            Sangeetha Mobiles customer support has been notified about the posted complaint.
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              NARALA HARI KRISHNA
              from Mumbai, Maharashtra
              Jul 12, 2015
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              Reg - extended warranty

              I purchased mobile from sangeetha mobiles on 23rd may 2014, because they offered one more year extended warranty. My mobile get a problem on 27th may, i taken that mobile to samsung service center, they told that warranty over. I called to sangeetha mobiles and hand it over my mobile. They given generic statement that mobile is not covered secure policy. I was cheated by sangeetha mobiles. Enclosed detailed conversation. Seeking...
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              ec.manu
              from Bengaluru, Karnataka
              Jul 7, 2015
              Resolved
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              Address: Bangalore, Karnataka

              On march 26th, i gave my nokia n8 for servicing at a sangeetha store in madiwala, bangalore. It is now 3 months, i have not received my mobile back. It I got connected with fiaz who is area sales manager. He promised multiple different dates to resolve the issues. Now he also seems to be not picking up the phone. Hr of sangeetha mobiles have also contacted me and promised a resolution of this issue but nothing happened till date I have never ever experience such irresponsibility from any store. Sangeetha mobiles being a leading retailer and service provider, it is shocking to see such dishonesty and carelessness. Never ever trust these guys. Dont buy any mobiles or give one to service centers
              May 28, 2017
              Complaint marked as Resolved 
              Sangeetha Mobiles customer support has been notified about the posted complaint.
              Verified Support
              Jul 08, 2015
              Sangeetha Mobiles Customer Care's response
              Dear manu, Greetings! in continuation to telecon with our Sales head , please visit the store for refunds.
              Jul 08, 2015
              Updated by ec.manu
              I received the settlement
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                J
                Jnanendra HP
                Jul 7, 2015
                Resolved
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                Hi team, This is to inform you that i have purchased the new mobile sony c4, which was getting heated up (43 to 59 %) and i have visited the sangeetha where i have purchased and thay informed to visit sony service center - mobile was again updated the software yesterday and now heating solved (They have not provided any bill or receipt for servicing) and phone is getting hanged continually without any response, when i check with them they are telling its fine. Hope mobile is used by me not the person who will see for 10 to 15 min. Mobile was purchased on 28-6-15 (Issue started from 1 of jul i informed them immediately but same dialog its working fine. Please let me know the doa eta and hope this is the first time happening with sangeetha and i am really disappointed on the running issue Please do let me next what step can i go to Please contact me if any concern is there on the issue (Chinnu. [protected]@gmail.com or [protected])
                Complaint marked as Resolved 
                Sangeetha Mobiles customer support has been notified about the posted complaint.
                Verified Support
                Jul 08, 2015
                Sangeetha Mobiles Customer Care's response
                Dear Jnanendra, Greetings! We have noted your concern sincerely regret any inconvenience that may have been caused. DOA will be issued only within 7 days of purchase. Since you have manufacturer’s warranty, brands ASC will provide you necessary support to rectify any issues in the handset. Hence we kindly request you to visit the nearest service centre for further technical support and do share the ASC job sheet details to [protected]@sangeethamobils.com so that we can escalate the same to concerned service head for quick support. Best Regards, Lokesh HK Support Team Sangeetha Mobiles Pvt Ltd., [protected]/7111
                For the service they provided this time my rating will be 0, it was good before but not now.
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                  Prabhakarbelavadi
                  from Hyderabad, Telangana
                  Jul 6, 2015
                  Resolved
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                  Purchased 1. Sony xperia e4g and 2. Lava iris x1 beats from kukatpally br. Near rythu bzr., hyderabad on june, 2015 with invoice no. S si/mjm/108 an 481. As it is 41st anniversary, we were offered cash back and reliance wifi dongle within 48 hours. After 15 days we got a call from sangeetha that dongle will be delivered in 2 days. Last week reliance person called and told that the dongle will be delivered by tomorrow and took the home address. It is one week over and no one has delivered the dongle. We are trying your numbers[protected] &[protected] but no body takes the call. Even today we hold sangeetha mobile outlets in high esteem. We are sorry for this inordinate delay in delivering the promise. It is your responsibility to get the dongle delivered promptly by them. Kindly look into this. The dongle could have been given at the store along with the phones and customers would have been happier.
                  Complaint marked as Resolved 
                  Sangeetha Mobiles customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 07, 2015
                  Sangeetha Mobiles Customer Care's response
                  Dear Prabhakar, Greetings! We have noted your concern and sincerely regret any inconvenience that may have been caused. We have escalated the same to concerned department head for swift support, we shall revert back to you at the earliest possible. Request you to kinldy send a mail to [protected]@sangeethamobiles.com with your contact details for further support. Assure you of our best services always. Best Regards, Lokesh HK Support Team Sangeetha Mobiles Pvt Ltd., [protected]/7111
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                    D
                    dpk88
                    from bangalore, Karnataka
                    Jul 5, 2015
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                    Address: Bangalore, Karnataka

                    Sir, I have purchased a mobile phone from sangeetha store near jalahalli bangalore vide bill no - si/jal/1689 on 27 jun 15 with exciting free offer like 600 paytm cash, a relince 3g datacard dongle, and sim with some balance and more. But as on today 5 jul as i went to showroom for claming recharge of sim after calling 7-8time then he mede me to talk with executive of relince after a conversation he said "nahi hoga do what you want to do make a complaint anywhere etc" Again i asked to talk the manager of the branch a person came to me introducing himself a manager name - arshad and argud me about this matter and misbehave with me and my friend and after a short time we found that he was not manager but a samsumg representative. The person cheat and misbehave with us and becoming a fake manager and when i asked a complain register he told "do complain anywhere no problem nothing will happen". After a time another person come to me again introduce him manager name-santosh. Try to resolve the issue but unable to make a conclusion. Pls consider this issue and also my exciting offer which i m not got till not. Do the needful about this branch. Jalahalli west branch
                    Complaint marked as Resolved 
                    Sangeetha Mobiles customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 07, 2015
                    Sangeetha Mobiles Customer Care's response
                    Dear Valued customer, Greetings! We have noted your concern and sincerely regret any inconvenience that may have been caused. We have escalated the same to concerned department head for further verification and swift support, we shall revert back to you at the earliest possible. Request you to kinldy send a mail to [protected]@sangeethamobiles.com with your contact details for further support. Assure you of our best services always. Best Regards, Lokesh HK Support Team Sangeetha Mobiles Pvt Ltd.,[protected]/7111
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                      nayak.hhh
                      Jun 17, 2015
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                      Address: Bangalore, Karnataka

                      This is confirm you that i have purchased a samsung e7 mobile worth of 19788 from your store on 05/06/2015 with the offer of paytm 600/- & reliance postpaid dongle free within 48 hours of the purchased date. But i have not got both the offer as of now and i have visited more than 5 times to the store the store manager is not able to give me the solutions for that. The behaviour with the client is also not acceptable and i have been cheated by mr. Ravi-[protected] (Store manager) completely. I want a strong action against him he should be terminated from the company or else i will raise a complaint against him in consumer court.
                      +1 photos
                      Complaint marked as Resolved 
                      Sangeetha Mobiles customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 18, 2015
                      Sangeetha Mobiles Customer Care's response
                      Dear Jagabandu, We have noted your concern and sincerely regret any inconvenience that may have been caused. We wish to inform that Paytm cash of ₹200/- will be credited to your account after 15 days from the date of purchase. And remaining amount ₹200 each will be credited on the same date for next 2 months. Kindly install and log in to Paytm app within 7 days from the date of purchase. Regarding the reliance dongle we have escalated the same to concerned team for swift support. Appreciate your patience in the interim and assure you of our best services always. Best Regards, Lokesh HK Support Team Sangeetha Mobiles Pvt Ltd., [protected]/7111
                      I have not any kind of solutions till now. Mr. Lokesh from Lokesh HK Support Team Sangeetha Mobiles Pvt Ltd is really a irresponsible person. He has sent a mail saying that

                      "We have escalated the issue to concerned department for swift support. Due to some technical glitches Paytm amount is not credited to your registered account, our concerned team is working on the same and will be rectified at the earliest"

                      on 8th July after providing the details from myend But till now I have not any amount and any solutions for my compliant. Please confirm what needs to be done...
                      I have not got any kind of solutions till now. Mr. Lokesh from Lokesh HK Support Team Sangeetha Mobiles Pvt Ltd is really a irresponsible person. He has sent a mail saying that

                      "We have escalated the issue to concerned department for swift support. Due to some technical glitches Paytm amount is not credited to your registered account, our concerned team is working on the same and will be rectified at the earliest"

                      on 8th July after providing the details from my end But till now I have not got any amount and any solutions for my compliant. Please confirm what needs to be done...
                      This is to confirm you that I have not got any kind of solutions till now. Mr. Lokesh HK from Support Team Sangeetha Mobiles Pvt Ltd is really a irresponsible person. He has sent a mail saying that

                      "We have escalated the issue to concerned department for swift support. Due to some technical glitches Paytm amount is not credited to your registered account, our concerned team is working on the same and will be rectified at the earliest"

                      on 8th July after providing the details from my end But till now I have not got any amount and any solutions for my compliant. Please confirm what needs to be done...
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                        arya prajwal
                        Jun 17, 2015
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                        Hi sir i had a call from a sangeeta executive last week. Saying that he would deliver me the dongle tomorrow from 1past week i am calling him he was saying tomorrow i will deliver this went on nearly to a week. When i called him up today 17/6/2015 he his saying that the offer his no more. He has even abused me in words. And i need to contact sangeeta mobilesfor further. [protected] from this number i received a call. And even im not yet received the paytm services to. I hope you would fix the problem very soon and please do me the favor. I am very sad to say you people that your service his worst service provided elsewhere..
                        Complaint marked as Resolved 
                        Sangeetha Mobiles customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 18, 2015
                        Sangeetha Mobiles Customer Care's response
                        Dear Valued Customer, Greetings! We have noted your concern and sincerely regret any inconvenience that may have been caused. We request you to kindly send a mail to [protected]@sangeethamobiles.com with your purchase invoice details and contact details for further support. Appreciate your cooperation and assure you of our best services always. Best Regards, Lokesh HK Support Team Sangeetha Mobiles Pvt Ltd., [protected]/7111
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                          abhilash d.t
                          from Gurgaon, Haryana
                          Jun 5, 2015
                          Resolved
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                          Resolved

                          Address: Chikkamagaluru, Karnataka

                          I have purchased the lava iris x 8 handset from sangeetha mobiles rajajinagar first block branch on[protected] and they said that there is a cash back amount of rs 890, but when i planned to get that cash back in that branch, they said that the phone number is incorrectly entered in the bill having invoice number si/rj3/182 and hence they are telling that the one time password will be sent to that invalid number which is not in existence. So for that purpose the the staff said that we will sort out the problem by discussing it with head office. But the thing is till today i. E after 6 days also they have failed to solve the problem and they are carelessly answering that the head office is not responding to them... It is too bad to listen the silly reasons even after so many days... So please go through this issue and solve the problem.
                          Complaint marked as Resolved 
                          Sangeetha Mobiles customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 06, 2015
                          Sangeetha Mobiles Customer Care's response
                          Dear Valued customer, Greetings! We have noted your concern and sincerely regret any inconvenience that may have been caused. We have escalated the same to concerned department for further verification and quick support. Request you to kindly send a mail to [protected]@sangeethamobiles.com with invoice soft copy and your contact details for further support. Appreciate your cooperation and assure you of our best services always. Best Regards, Lokesh HK Support Team Sangeetha Mobiles Pvt Ltd., [protected]/7111
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                            AJITH rockstar
                            from Chennai, Tamil Nadu
                            May 31, 2015
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                            Address: Krishnagiri, Tamil Nadu

                            I have bought z3 in sangeetha mobiles and my phone is been theft and i informed to sangeetha mobiles they said to bring a fir copy and we will make insurance on that after i gave them everything but they showed very good respect they dint even given the correct address of insurance company and they said we cant do anymore this is between u and the insurance company but while buying my mobile they will take all responsibilities and we make sure of it. They blamed me as a kind request do not buy mobiles on sangeetha mobiles.
                            +1 photos
                            Complaint marked as Resolved 
                            Sangeetha Mobiles customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 02, 2015
                            Sangeetha Mobiles Customer Care's response
                            Dear Ajith, Greetings! We have noted your concern and sincerely regret any inconvenience that may have been caused. We request you to kindly send a mail to [protected]@sangeethamobiles.com with handset IMEI number, invoice number and your contact details for further support. Appreciate your cooperation and assure you of our best services always. Best Regards, Lokesh HK Support Team Sangeetha Mobiles Pvt Ltd., [protected]/7111
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                              hitesh rao
                              from Gurgaon, Haryana
                              May 30, 2015
                              Resolved
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                              Resolved

                              Insurance claim for theft mobile

                              Address: Bellary, Karnataka

                              Dear sir I purchased a samsung galaxy a7 form sangeetha mobile at bellary on 24.05.15 and the mobile was theft on 26.05.15 and i am insurrance, registered a police complaint and all the formalities i have filled and all the soft of applicatin sent to insurance company....
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                              Ajay Vilakkumadathil
                              from Bengaluru, Karnataka
                              May 25, 2015
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                              Address: Bangalore, Karnataka

                              Hi team, This is to bring into your notice that it is totally annoying and unbearable that your guys are behaving in such a worst manner. Below is the brief: My relative who came from kerala, had asked for suggestion to change his faulty screen of sony xperia z mobile. We just went to the market and enquired the price range which was from 3k to 7k (In sony service center) and finally came to sangeetha mobiles that too situated in one of the best malls of bangalore (Pheonix market city), who gave us a quote of 5k (Including the side beading and back panel). Thinking that sangeetha is highly reputed and also they promised to replace with original sony parts, we decided to give it there. They told to come back the next day evening by 4pm. Next day we went to the store after calling the guy who promised to deliver it in half an hour, but he came after 3 hours. We waited and waited and finally we got the serviced mobile around 8pm. The first glance of the display itself we got to know that we were cheated. He promised 8 months warranty for any fault, so we went telling we will check and come back. Once we analyzed the display, we came to know that it was of too low quality and pictures and video had no resolution close to sony. Next day we went to the store and showed them the faults, they were not agreeing and was keep on saying that it is original. We showed them by keeping a low end model of sony side by side and compared the display clarity. Again after arguing for almost 1 hour he agreed to keep the phone. I asked them to put original or return back our 5k. They told they will call me the next day. Finally not hearing back for 3 days, i called and enquired and came to know that they had replaced with my old display and ready for refund. I told i will be coming during weekend as i am busy on weekdays. Today when i visited the mall, the shop is closed for renovation and when called the person is not responding properly. I am ready to file a consumer complaint requesting a compensation of 50k for the time and effort (Mobile cost of 30k and service cost of 5k inclusive) that i have spent going in back of the service persons. Before that just wanted to inform you the same. Let me know if you can help or should i go the judicial way? Thanks Ajay. V [protected]
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                                Nagarjuna Thyagaraju
                                May 15, 2015
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                                Resolved

                                Address: Bangalore, Karnataka

                                I bought htc 8x from sangeetha and its dead now, not turning on at all. I have submitted it in sangeetha chandapur store on 28th april and today is 15th od may they have not returned it at all. Sangeetha customer service is very very bad and they are liers. Ticket number:- 15ina[protected] Job number:- bgl[protected] When i bought my mobile they had informed me that in case of any service they will give me a stand by mobile to use and they will collect it from my house. But they never did this and they are cheating customers by saying this.
                                Complaint marked as Resolved 
                                Sangeetha Mobiles customer support has been notified about the posted complaint.
                                Verified Support
                                May 16, 2015
                                Sangeetha Mobiles Customer Care's response
                                Dear Nagarjun, Greetings! We have already escalated your issue to concerned brand service head for swift support, we shall revert back to you at the earliest possible. Appreciate your patience in the interim and assure you of our best servies always. Best Regards, Lokesh HK Support Team Sangeetha Mobiles Pvt Ltd., [protected]/7111
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                                  lornayun
                                  from Ahmedabad, Gujarat
                                  May 4, 2015
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                                  Me and my friend went and bought a s6 on 1 may 2015 in mantri mall. After paying money and getting the phone, we found out that the model that you provide are different from the one display in reliance (You never display white one, that'why we went and check out in reliance.). Plus the staff said they would install an app that she can order taxi or book movie ticket with each rs50 discount. We found out that the code the staff provide are all expired. Plus, the staff said the warranty is including door to door service which is another lie. We are feeling very upset and disappointed with the attitude. Such a bad service you provide. Plus, we are the foreigner, you are ruining your face and image in front of foreigner. Shame on you!
                                  Sangeetha Mobiles customer support has been notified about the posted complaint.
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                                    satishkhode
                                    from Chennai, Tamil Nadu
                                    Apr 29, 2015
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                                    Address: Bangalore, Karnataka

                                    My wife gave the blackberry 9360 phone (Imei: [protected]) to repair the screen to the sangeetha stores on bannerghatta road arekere gate and it was returned in completely dilapidated condition. When we told the staff to check they were adamant in responding to us and started using verbal abuse. I will file a police complaint and will take you to court if this is not resolved and phone is returned back to us in the condition as it was given.
                                    Sangeetha Mobiles customer support has been notified about the posted complaint.
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