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Sangeetha Mobiles Complaints & Reviews

1.5
Updated: Oct 14, 2025
Complaints 559
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Sangeetha Mobiles reviews & complaints page 25

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A
abhishek sharan sharma
Oct 29, 2014
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Address: Chennai, Tamil Nadu

I had given my sony xperia l for touch & display change at sangeetha mobiles shop gowrivakkam office chennai on 13th september 2014. I was assured that the mobile will be rectified within 2-3 days. But even after umpteenth calls & visit to the office, till now i have not received my phone back. The response from the vendor side is also unprofessional. They had given some wage promises & lame excuses for not returning the phone back. Requesting you to kindly return my phone back asap with all the original parts. I will search for some other vendor & will get it rectified from him. Very dejected from this unprofessional ism from sangeetha mobiles.
Complaint marked as Resolved 
Sangeetha Mobiles customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2014
Sangeetha Mobiles Customer Care's response
Dear Abhishek, Greetings! We have noted your conern and sincerely regret any inconvenience that may have been caused. We have escalated the same to concerned department for further verification and quick actions, please send a mail to [protected]@sangeethamobiles.com with your contact details so that we can update the status. Appreciate your patience in the interim and assure you of our best services always. Support Team, Sangeetha mobiles pvt Ltd.
Verified Support
Oct 30, 2014
Sangeetha Mobiles Customer Care's response
Dear Abhishek, Greetings! We have noted your conern and sincerely regret any inconvenience that may have been caused. We have escalated the same to concerned department for further verification and quick actions, please send a mail to [protected]@sangeethamobiles.com with your contact details so that we can update the status. Appreciate your patience in the interim and assure you of our best services always. Support Team, Sangeetha mobiles pvt Ltd.
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    Lalitha Rajagopal
    Oct 24, 2014
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    Address: Bangalore, Karnataka

    Purchased a mobile at sangeetha in mantri mall, bangalore. They gave 3 offers and by the time billing was done none of them materialized. They said will give the phone for 11400 and then a free 8gb memory card and tata photon dongle free. But they billed 11600 and nothing. After much arguing, they gave only 4gb memory card and didnt give tata photon dongle. They said that the promoter for that company has left job and will give dongle in 3 days as there is no stock. But after 40 days also, i have not received it and multiple visits to the showroom they dont seem to bother at all.. Now a new set of staff are seen in mantri mall whom say that they have moved to rajaji nagar branch and asked us to go there. (Not to mention the misleading insurance policy they give) is it the consumer who has to run around like this?? Sangeetha is full of cheaters and wrong promises and i'm holding myself not to use profanity here. They are nothing but cheap ppl who try to cheat customers. Will never buy again from sangeetha and have already spread the bad word as much as i can. If this is resolved to my satisfaction in one week's time, i will change my thought.. Else i will print notices and start issuing them in front of sangeetha showrooms.
    Complaint marked as Resolved 
    Sangeetha Mobiles customer support has been notified about the posted complaint.
    Verified Support
    Oct 27, 2014
    Sangeetha Mobiles Customer Care's response
    Dear Lalitha, Greetings! We have noted your concern and sincerely regret any inconvenience that may have been caused. Please send a mail to [protected]@sangeethamobiles.com with handset purchase details and your contact details for further support. Assure you of our best services always. Support Team Sangeetha Mobiles Pvt Ltd.
    Verified Support
    Jun 14, 2016
    Sangeetha Mobiles Customer Care's response
    Dear Sir,

    Thank you for bring this to our notice.

    Requesting you to kindly email us with the complete details like your mobile and invoice number to our customer care email id [protected]@sangeethamobiles.com so we can assist you.

    Please feel free to get in touch with our customer care at [protected] for any further clarification.

    Regards,
    Sangeetha Team.

    Delay in service delivery

    Bought mobile in sangeetha mobiles Chennai velachery, Mobile broken, gave for insurance claim which sugessted by Sangeetha Mobiles.Onsite care, Gave mobile at July 7th, Yet now i haven't got my mobile back.
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      senthilAathi
      Oct 16, 2014
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      Address: Chennai, Tamil Nadu

      I had purchased lg l90 in sangeetha in "chennai", accidently the display glass of mob had broken, i had given for insurance claim. If i called insurance company, they are telling sangeeha is pending to pay money. Please pay aginst the id — rna[protected] Already i sent mail to your customer care also. If i call also u ppl not responding properly. It already crossed more than a month no news about my phone, but you people are really loosing your trust, its shows irresponsiblity from your side. Please take soon action about these mob :[protected] / [protected]
      Complaint marked as Resolved 
      Sangeetha Mobiles customer support has been notified about the posted complaint.
      Verified Support
      Oct 17, 2014
      Sangeetha Mobiles Customer Care's response
      Dear Senthil, Greetings! We have noted your concern and sincerely regert any inconvenience that may have been caused. As per the update from concerned team your handset will be delivered on 21th October. Appreciate your patience in the interim and assure you of our best services always. Sangeetha support Team.
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        R
        RAJATH R PALAN
        from Mumbai, Maharashtra
        Oct 13, 2014
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        Address: Bangalore, Karnataka

        I had purchased htc desire 516 in sageetha in "bangalore" on 4 th aug, bec of some reason i The outside glass of mob had broken, i had given for insurance claim, bt it already crossed 30 days no news about my phone, bt u people are really loosing your trust, its shows ir responsiblity from your side. Plse take soon action about these Mob :[protected].
        +1 photos
        Complaint marked as Resolved 
        Sangeetha Mobiles customer support has been notified about the posted complaint.
        Verified Support
        Oct 14, 2014
        Sangeetha Mobiles Customer Care's response
        Dear Rajath, Greetings! We have noted concern and sincerely regret any inconvenience that may have caused. As discussed please send a mail to [protected]@sangeethamobiles.com with the Onsite jobsheet details for support. Appreciate your patience and assure you of our best services always. Lokesh HK Sangeetha support Team.
        onsite photo copy

        Regarding to insurance claim for the mobile that purchased in sangeetha - Comment #2069203 - Image #0
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          M
          meerahmed
          from Bengaluru, Karnataka
          Oct 3, 2014
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          Address: Bangalore, Karnataka

          I have purchased samsung galaxy note3 in oct/2013. I lost the bill for which i'm asking the sangeetha team to re-issue the duplicate bill... I'm surprised to see how the vendor is giving me hardtime. Sangeetha - please call me [protected] imm to resolve this problem. Thanks Meer
          Complaint marked as Resolved 
          Sangeetha Mobiles customer support has been notified about the posted complaint.
          Verified Support
          Oct 04, 2014
          Sangeetha Mobiles Customer Care's response
          Dear Mr Ahmed, Greetings! We have noted your concern and we wish to clarify that the delay in sending duplicate invoice is due to festival holidays and we have sent a invoice copy today. Please visit the store and collect your invoice copy. Appreciate your patience and assure you of our best services always. Support Team, Sangeetha mobiles Pvt Ltd.
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            Vishalk89
            from Bengaluru, Karnataka
            Sep 25, 2014
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            Address: Bangalore, Karnataka

            I gave my htc one x to sangeetha - koramangala for repairing screen. Have also paid rs 5200/- for screen replacement. After almost a month later, they said that phone is burnt and take the replacement which is also not in usable condition. Manager sangeetha shop - vijay - [protected] Person who was repairing - shoaib - [protected] Please let me know whom should i approach legally / illegally.
            +2 photos
            Complaint marked as Resolved 
            Sangeetha Mobiles customer support has been notified about the posted complaint.
            Verified Support
            Sep 26, 2014
            Sangeetha Mobiles Customer Care's response
            Dear Vishal, Greetings! We have noted your concern and sincerely regret for any inconvenience that may have been caused. We have escalated the same to concern team for further verifcation and actions, please send a mail to [protected]@sangeethamobiles.com with your contact details so that we can check and revert back at the earliest Appreciate your patience in the interim and assure you of our best services always. Thanks and Regards Sangeetha support Team.
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              SANTHOSHKUMAR@4
              from Bengaluru, Karnataka
              Sep 18, 2014
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              Address: Bangalore, Karnataka

              I have order for gionee m2 original filip cover, when bought gionee m2 phone from sangeetha show room (Rt nager), but still i haven't get any updates reg that. Until you sale your product you people are speaking good, once we paid our bill you are completely ignoring the costomers. This is very bad.
              Complaint marked as Resolved 
              Sangeetha Mobiles customer support has been notified about the posted complaint.
              Verified Support
              Sep 19, 2014
              Sangeetha Mobiles Customer Care's response
              Dear Santhosh, Greetings! We have noted your concern and sincerely regret for any inconvenience that may have been caused. The delay is due to non availability of stock, we shall check with the brand once again and revert. Request you to share your contact number so that we can update the status. Assure you of our best services always. Sangeetha support Team.
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                G
                GSNIVAS
                from Delhi, Delhi
                Sep 12, 2014
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                Address: Hyderabad, Andhra Pradesh

                My mobile theft has taken place in hyderabad, i have given my application to universal brokers with all the necessary documents. My claim no : [protected]. Date : 22/08/2014 i have purchased mobile at sangeetha mobiles hyderabad on 03/11/2013. My invoice no : si/kuk/2436. Imei no: [protected]. T There is no reason to reject my claim, i have given police report and necessary document. Sangeetha mobiles are cheating customers by giving false insurance. I have lot of hope that i will get some amount and i will buy new phone. If there is no scope to claim, why they are giving insurance. They have taken 399 with the name swift399 insurance. I request you take serious action for their false commitments. G. Srinivas [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                Sangeetha Mobiles customer support has been notified about the posted complaint.
                There is no use of insurance given by Sangeetha mobiles.
                very bad service.
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                  A
                  agrawalamit4050
                  from Bengaluru, Karnataka
                  Sep 9, 2014
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                  Address: Bangalore, Karnataka

                  I have a samsung note 3 n9005, which i bought from saudi arabia. The display was not working, so i went to sangeetha shop in forum mall. Their the sales person jagadeesh told they will fix it for 13000 and will provide 6 months warrenty. But when i gave the mobile for repair, they asked 14000, without warrenty and also told that they will not return the old damaged display. Amit kumar agrawal Mob-[protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    K
                    kumarkarpuram
                    from Bengaluru, Karnataka
                    Sep 4, 2014
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                    Address: Bangalore, Karnataka

                    I've bought smartphone htc from sangeetha mobiles (Mantri square branch). As complimentary, sangeetha has given me a tata photon plus device and forced me to take it, and also forced me to activate for rs.1000/-. They've given written statement saying the tariff details. (Recharge for rs.1000/- and get 10gb data free and its valid for 3 months). And, finally they've activated the photon number 8 days in delay, and gave validity for data usage for only 1 month, instead of 3 months (Which has been given written statement). Now, when i've asked them, they are saying helpless and they are not aware of the docomo agent who sold the product to me. Also, no one is taking care of my issue and i've went to sangeetha stores for atleast 5 times. There way of handling customers also not fair.
                    Complaint marked as Resolved 
                    Sangeetha Mobiles customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 05, 2014
                    Sangeetha Mobiles Customer Care's response
                    Dear Kumar, Greetings! We have noted your concern and sincerely regret for any inconvenience that may have been caused. Please send a mail with your contact details to [protected]@sangeethamobiles.com for further support. Assure you of our best service always. Lokesh HK Sangeetha Support Team.
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                      bhuvan2004
                      from Bengaluru, Karnataka
                      Aug 25, 2014
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                      Address: Bangalore, Karnataka

                      Dear sir/madam, I am subramanyam, who purchased a wham mobile on 19th july 2014. This has been made do and they have given me a new moblie. Now i have not used even one day also this is also the same problem. I have given to online center and my receipt no is 120051 dt.16th august. But they have telling that it will take some more time to repair. If the new phone is this situation what will be in next period. So, i request you to give my mobile and make it do and give a new mobile. My email id is [protected]@gmail.com Mobile no:[protected].
                      Complaint marked as Resolved 
                      Sangeetha Mobiles customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 26, 2014
                      Sangeetha Mobiles Customer Care's response
                      Dear Subramanyam, Greetings! In continuation with our telecon we have spoken to concerned team and informed them to deliver the handset on priority, we will ensure that your handset will be delivered to you by end of tomorrow. Appreciate your patience in the interim and assure you of our best service always. Sangeetha Support Team.
                      Verified Support
                      Jun 13, 2016
                      Sangeetha Mobiles Customer Care's response
                      Dear Murthy,

                      Thank you for bring this to our notice.

                      We request you to kindly write a mail to our email address [protected]@sangeethamobiles.com along with your mobile number and IMEI number of the phone so we can issue a duplicate copy of the invoice.

                      Please feel free to get in touch with our customer care at [protected] for any further clarification.

                      Regards,
                      Sangeetha Team

                      Lost mobile bill

                      Dear Sir/madam, I lost my mobile bill can u provide me a duplicate one. Regards Murthy
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                        S
                        shivashankarns
                        Aug 20, 2014
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                        Address: Bangalore, Karnataka

                        I purchased wham wd35 on 3 months back. It is not working properly. I given it to repair in mobitech, no.1038, dr. Rajkumar road, rajajinagar, bangalore, karnataka. Job sheet no. 1096. Till today i am not received from any response. What happened i don't know. Please inform them to repair it immediately other wise it will sever matter.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Sangeetha Mobiles customer support has been notified about the posted complaint.
                        Dear Shivsankar,

                        I am also facing the same problem. Why don't we take joint legal action.
                        If the service centre does not give any reply, what can we do. The pain which I have gone through is worst.
                        You can contact me [protected]
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                          shivashankarns
                          Aug 20, 2014
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                          Address: Bangalore, Karnataka

                          I have given my mobile wham - wd35 to mobitech, no.1038, dr. Rajkumar road, rajajinagar, bangalore, karnataka. Gave it on[protected]. Till today i am not received from any response from them. Job sheet no. 1096. Please verify and inform them to repair immediately without fail. At least tommorrow to give. From: N. S. Shivashankara, [protected]
                          Complaint marked as Resolved 
                          Sangeetha Mobiles customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 21, 2014
                          Sangeetha Mobiles Customer Care's response
                          Dear Shivashankar, We have noted your concern and sincerely regret for any inconvenience that may have been caused. We have escaleted the same to concerned service head for quick support and he will get in touch with you soon and he will resolve this on priority. Appreciate your patience in the interim.
                          This is very bad. Mobile repair time take one week. It is necessary to hold mobile every time. I have given my mobile WHAM WD35 to Mobitech, No.1038, Dr. Rajkumar Road, Rajajinagar, Bangalore, Karnatka for repair. Already given one week over. I am every day received mobile alert from Canara Bank, SBI and Stock holding corporation. Please give it today or tommorrow.

                          From
                          N.S.Shivashankara,
                          [protected]
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                            santosh.MS
                            from Bapatla, Andhra Pradesh
                            Aug 20, 2014
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            I went to buy a mobile from sangeetha store, but the staffs as well as manager not ready to provide the service, and they were mis behaving with customers, they were not ready to tell features of mobiles, when as a customer we are checking the features even though they were not responding, when i asked something they were saying that we have some work tell me fast, but there is no customer at 2:30pm today, this incident happend today 2:30pm. They donot know who is customer & what is customer, even store manager doesnot know how to speak with customer...? How you guys are keeping such kind of illetritates & 's at store level i donot know, near to there univercell and jambo stores service is very good, Jambo staff are intractions with customer is very good. I thik all fools are working in the stores
                            Complaint marked as Resolved 
                            Sangeetha Mobiles customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 21, 2014
                            Sangeetha Mobiles Customer Care's response
                            Dear Santosh, Thank you for your valuable feedback to Sangeetha. We have noted your concern and sincerely apologize for any inconvenience that may have been caused. We have already escalated the same to conerned team for further actions. Assure you of our best service always.
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                              disgusted_me
                              from Bengaluru, Karnataka
                              Aug 19, 2014
                              Resolved
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                              Address: Bangalore, Karnataka

                              When i bought an htc phone a year back at sangeetha mobiles in jayanagar 4th block already it gave trouble in the first week itself. I went back and got another handset after being redirected to the htc service centre 30 minutes by auto ride away. This handset also gave trouble - so i asked which is best model. The person at the sony counter suggested i go for an older model of sony xperia (The one with the light bar at the bottom) - it would freeze frequently This year that phone got stolen in a bus After running around to get all documents ready i gave insurance form to oriental insurance handling phone insurances for sangeetha mobiles With it was the police complaint — which policeman refused to take down as theft. For this reason my insurance claim was refused. All cheaters don't ever do business with these people
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                S
                                SrinivasanT SRK
                                from Viraganur, Tamil Nadu
                                Aug 16, 2014
                                Resolved
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                                Resolved

                                Request for duplicate bill

                                Address: Chennai, Tamil Nadu

                                I have lost my bill for nokia lumia 625, purchased in sangeetha mobiles. I kindly request you to provide me with the duplicate bill for insurance claim urgently. Imei number is [protected]. Please send the bill to my mail id [protected]@gmail.com S. Sriramakrishnan...
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                                Sheshankkkk
                                from Warangal, Telangana
                                Aug 14, 2014
                                Resolved
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                                Resolved

                                Address: Warangal, Andhra Pradesh

                                I am sashank my mother purchased a wham mobile from sangeetha which costs 8000rs and it doesn't even worth price of a china mobile actually my mother doesn't have knowledge of phones she thought of buying some good big screen mobile by taking dis advantage they cheated my mother and made her to purchase wham mobile which is not working properly from the day of purchase and wen my parents went for replacement they said they will repaire it and after the repair same problem was there my parents went twice for replacement they dint do it finally when i went and shouted on them behalf of my mother they started using bad language and even tried to hit me by sayin who are you did u purchase that mobile it's your mother and said to get lost from the shop if this is the way they behave with costumers what any one can do so please kindly take action against them i am requesting i need justice and please make them to ban that wham mobile which is very worst they are cheating costumers on the name of that mobile
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Sangeetha Mobiles customer support has been notified about the posted complaint.
                                Aug 15, 2014
                                Updated by Sheshankkkk
                                This shop is located in naimnagar, hanamkonda, warangal, andra pradesh plz I need immediate action against this is this the way they behave with costumers m gonna file a case even in my nearest police station 506001
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                                  Rajesh_kannan
                                  from Chennai, Tamil Nadu
                                  Aug 14, 2014
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  I have purchased wham mobile at sangeetha mobile, brigade road branch, bangalore. Within 15 days of the purchase, the mobile has gone bad and picked by onsite electro service for repair on 12th july 2014. I was given numerous committment to deliver the mobile after repair. Today it is 14th august 2014, have not yet received the mobile back. I am suffering without a mobile from 12th july 2014. Mobile handset has become a part of life nowadays, but the service centre does not seem to be understanding this and not in a position to give any concrete answer. I will definitely think twice before going to sangeetha in future.
                                  May 24, 2017
                                  Complaint marked as Resolved 
                                  Sangeetha Mobiles customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 16, 2014
                                  Sangeetha Mobiles Customer Care's response
                                  Dear Rajesh, We have noted your concern, sincerely regret for any inconvenience that may have been caused, Please send mail to [protected]@sangeethamobiles.com with the onsite jobsheet details so that we can escalate the same to concerned team for swift support. assure you of our best service always.
                                  Aug 21, 2014
                                  Updated by Rajesh_kannan
                                  The service team still continuous to make false commitment. I would like to escalate this matter. I am thinking of taking a legal action also. can somebody advise?
                                  Aug 25, 2014
                                  Updated by Rajesh_kannan
                                  Dear Tea,
                                  I have not yet received my mobile.
                                  Sep 02, 2014
                                  Updated by Rajesh_kannan
                                  Dear Gentlemen,

                                  This is to inform you that Sangeetha Mobiles has not returned my mobile given for Service. Pl. refer the below table which has the details of commitment given by them.

                                  Date 12.07.2014 mobile given for sevice
                                  after so many follow ups the date given by Sangeetha

                                  1. 09.08.2014
                                  2. 13.08.2014
                                  3. 29.08.2014
                                  4. 30.08.2014
                                  5. 02.09.2014

                                  Ladies and gentlemen, today is 2nd Sep 2014. But I have not yet received the mobile. Sangeetha is one such vendor do not bother about customer. I have not hope to get back my mobile. I made a blunder.
                                  *********beware of cheater sangeetha mobiles******


                                  cheaters - dont buy from here unless you want to throw away your money !!!

                                  i purchased a lumia 730 mobile from sangeetha's online website - shop 47. they are big time cheaters. when you want to buy their customer care guys answer your call, after buying the phone they dont bother to pick your call. they are real cheaters.

                                  my mobile had so many issues and few of them: this mobile takes 3+ hrs to fully recharge from 15%. yes it is true. voice breaks when on call and it heats up often. but none of the customer care guys pick up the call, and their live chat is a cheat. after reading their whole website i found out an email id and on emailing them, some human being called me but no use, he is a robot to say the same story again and again.

                                  he said that this may be a battery issue and will send me out a brand new battery and i agreed to it. but after 2 days of following up with him, he sent some used spare battery without any packing, i rejected it and he blames me saying that he removed it from a brand new box for me. all lies. and he says he cant give replacement and no refund :(

                                  i feel cheated.

                                  and he told me to go to a nokia service center myself and get it corrected :(

                                  in this case, why should i buy from these ? what is the use of delight service and additional warranty and insurance which i paid additional amount while purchasing?????

                                  i have told all my friends to stay away from cheater sangeetha and its brands :(
                                  beware of cheater sangeetha :(
                                  sangeetha guys should be banned from india.. they are real cheaters..
                                  i wish there was a -100 rating.
                                  i want to take legal action on sangeetha, can someone pls advice me.
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                                    shankshawn21
                                    from Bengaluru, Karnataka
                                    Aug 12, 2014
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    Dear sir, This is to inform you that i had purchased nokia x phone from sangeeta store in rammurthy nagar bangalore, I categorically asked before purchasing the phone, if whats up application is compatible for this phone, the executive at the store said yes it is, as a result i purchased that phone and today i cant use whats up, i was deceived by the store executive, in order to sell their product they can go to any extent, please help me.. My contact number is [protected] name shankar
                                    Complaint marked as Resolved 
                                    Sangeetha Mobiles customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 13, 2014
                                    Sangeetha Mobiles Customer Care's response
                                    Dear Shankar, Greetings from Sangeetha , We have noted your concern and we wish to clarify that the store has not deceived you in any way. As per the features mentioned by Nokia Whatapp works on Nokia X. Please follow the link to download the application via pc : www.nokia.com/in-en/apps/x/ For further support or clarifications please contact Whats app customer support for Nokia handsets : [protected]@whatsapp.com Or please visit nearest authorized Nokia Care centers for configuration support. Regards, Sangeetha Customer Care.
                                    Verified Support
                                    Jun 13, 2016
                                    Sangeetha Mobiles Customer Care's response
                                    Dear Sir,

                                    Thank you for bring this to our notice.

                                    We have noted your concern sincerely regret any inconvenience caused.

                                    Since you have a brand warranty its advisable to visit the nearest authorised service centre so they can check the reason for the handset getting hanged and if its defective they can issue a DOA certificate (DOA will be issued only within 7 days of purchase) its much faster and effective when you a customer visit the asc.

                                    However we have escalated the issue to our store so they can assist you further.
                                    Please feel free to get in touch with our customer care at [protected] for any further clarification.

                                    Assuring our best services always.

                                    Regards,
                                    Sangeetha Team.

                                    battery backup and hanging

                                    hi this s vinoth i purchased this mobile in chennai vealacheery 06.08.2014 bill no SI/VL2/874 within 2 are 3 hours bateery getting down ..mobile is hanging .. pls convey thanks & Regards Vinoth.A
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                                      getdeekay
                                      from Delhi, Delhi
                                      Aug 11, 2014
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      I have purchased one htc516 in sangeetha mobiles, meenakshimall on 24th july 2014, paying 14000. But after 2-3 days my mobile screen started flickering and which is a common problem in this model it seems, but when buying this mobile they not even informed us about this.. Later when we approached them abt this within a week, they said we can’t do anything, go to service centre. With more difficulties i got a credit note from htc for buying another piece.in that credit note, i purchased grand neo, paying additional 1000 to sangeetha on 8th aug. They activated the mobile and given to us. But after coming home we noticed some damage in screen and next day with in 24hrs we approached sangeetha. Again they said, we can't do anything, but insisted us to go to samsung delight service center for the same problem. As sunday, 10th was a holiday, immediately 11th we approached samsung service centre in jayanagar. They said it may be a manufacturing defect, but until we check we cant do anything. When we given the complaint, that time we came to know that, sangeetha ppl had given us a fake bill for the mobile (Boz we purchased it on 8th but bill was on dated 9th). Service centre ppl suspected us for the bill and mobile, and it was a embracing situation for us in front of many ppl. Helplessly again we came back to sangeetha shop and explained this. But they dint even asked us sorry for this, but they had taken the mobile they get the thing will done by evening, and call us back. But till 7.00 they dint even call me back, so i frustrated and when i gave a call, they are saying we will update you tomorrow.
                                      But before taking the mobile they have not given any receipt and not even a stand by cell. They made me to spend whole day with out any mobile, having two small kids with me. Im too frustrated with their behavior and they are making me helpless… this the worst situation i have come across in my life…
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Sangeetha Mobiles customer support has been notified about the posted complaint.
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