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[Resolved]  Sansui K2k 21 Flat TV — service is worst.provide me service immediately

service not good.
Respected Sir,
Your sansui 21' K2K 21 FLAT has got some problem with power supply in the first day itself ( i bought it on[protected]and he a warranty on the product. We have informed to the local service center of your company at ONgole in prakasam DT, AP their phone no is:[protected] . But there is no response from them and there is no response from the HEAD OFFICE also. The way of dealing the customer in our head office is not good it is too worst experience to the customer. Please take necessary actions to get My product be repaired.The service center is in ONGOLE near to vijayawada, AP service center. If you dont take necessary action we wil go to the CONSUMER COURT.
Address:
ULLIPAYALA THIRUPATHAIAH
CHENNAPUNAYUNI PALLI
C S PURAM M
PRAKASAM DT PIN 523112
AP

phone [protected]
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  5 CommentsShareTweet

Comments

Respected Sir,
Your sansui 21' Super Eye has got some problem and he a warranty on the product. We have informed to the local service center of your company. But there is no response from them and there is no response from the HEAD OFFICE also. The way of dealing the customer in our head office is not good it is too worst experience to the customer. Please take necessary actions to get My product be repaired.The service center is in Chennai service center. My service number is SA O8C24279. If you dont take necessary action we wil go to the CONSUMER COURT.
Address:
S. Srinivasan
2/4, kannadhasan Nagar, (Kodongayiur)
Chennai 600 118.

display problem

Dear sir, Mene sansui led 24 inch 31.12.2014 ko liya tha. Model no. LedtvSJX24FB-2FK hai. Aur Serial no.9586 hai. Sir view quality is very bad and fatty. Sir I want replace my tv.
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Dear subhan kirmani,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Dear subhan kirmani,

Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

Regards,
Videocon Online Team

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    Sansui India
    Customer Care Service
    Customer satisfaction rating
    23%
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    1004
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    227
    Sansui India Phone
    +91 12 4421 5400
    Sansui India Address
    Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
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