[Resolved]  SBI Bank — credit card bill

Misdelivery of credit card
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ReplyReply AllMove...InboxBANK ALERTSCITI BANKDBHSBC CCKotak BankLOANLoyolaprojectsRel mailsVodafone Flag this messageRE: SBI Card Monthly Statement for Account Number: [protected]Tuesday, 8 September, 2009 11:27 AMFrom: "Kaushik, Manish (GE Capital)" <manish.[protected]@ge.com>Add sender to ContactsTo: "chalasani sudhakar" <>Dear Sir

As Discussed some time back please forward us the proofs that you were not in delhi when the card was delivered

We have not recieved any document from your side in that regard

Regards

Manish Kaushik
Regional Fraud Control Manager
Ge Money & SBI Cards
[protected]




[protected][protected][protected][protected]
From: chalasani sudhakar [mailto:]
Sent: Tuesday, May 26, 2009 9:06 PM
To: Kaushik, Manish (GE Money)
Subject: Fw: SBI Card Monthly Statement for Account Number: [protected]


Hi Kaushik,
This is the latest mail which I received and can you please let me know the status of investigation, still I am receiving mails regarding credit card bill.

Regards,
Sudhakar


Hi Kaushik,
As I din`t hear from you from many days,just I want to know the status of the case.Can you please update the status,as I am going to apply for personal loan so there should not me any remarks from my side.Please let me know the status.


Sudhakar Chalasani


--- On Sun, 10/5/09, chalasani sudhakar <> wrote:


From: chalasani sudhakar <>
Subject: RE: RE: SBI Card No[protected]SUDHAKAR CHALASANI
To: " Manish (GE Money)Kaushik" <manish.[protected]@ge.com>
Date: Sunday, 10 May, 2009, 12:49 AM




Hi Kaushik,
I already intimated the same from my side as the card has been misused and even I have given u few clues to find the culprit like
1)Check the signature of the received courier.
2)Ask jewelery shop owner for cc cam proof at thetime of purchasing.
3)I don`t have any licence and event till date I never applied for the same
3)SBI bank people visited my house along with courier boy and proved that he is the main culprit.
4)I already gave complaint via customer care that my card has been misused.
Please go throught the same and please complete the investigation as soon as possible and make sure that I should notsuffer here after and if repeates the
same I have to prceed leagelly.

Thanks
Sudhakar Chalasani



--- On Fri, 8/5/09, Kaushik, Manish (GE Money) <manish.[protected]@ge.com> wrote:


From: Kaushik, Manish (GE Money) <manish.[protected]@ge.com>
Subject: RE: RE: SBI Card No[protected]SUDHAKAR CHALASANI
To: "chalasani sudhakar" <>
Date: Friday, 8 May, 2009, 10:04 AM


Dear Mr Chalsani .

Apologies from our behalf if you have felt bad because of behavior of any of the collection agents .

However as per our records the card delivery was done at the address provided by yourself and you have also not been able to provide us the proofs that you were
not the City when the card delivery took place , which could have helped us in our investigations .

SBI Card cares for our Customers and have started an Internal Investigation on the basis of allegations which you have made against the courier company This is expected to close in around 5 weeks .

In the interim I will request the Collections team not to make calls at your number

Regards

Manish Kaushik
Regional Fraud Control Manager
Ge Money & SBI Cards




[protected][protected][protected][protected]
From: chalasani sudhakar [mailto:]
Sent: Wednesday, May 06, 2009 10:30 PM
To: Kaushik, Manish (GE Money)
Subject: Fw: RE: SBI Card No[protected]SUDHAKAR CHALASANI


Hi Kaushik,
Today I received a call from the number [protected] stating that they are calling from SBI and asking for the payment due of Rs 35,000 and he is talking in a different way,which I can`t tolerate this. I request you that this should not be repeated in future.you can call me at my number ( [protected]) round the clock for futher clarification.

Please try to close this issue as soon as possible,I was wexed with SBI bank people,which the delivery of card is not proper and hassle to me

Note: SBI bank people did the mistake of improper delivery and hassle to customers Please try to change this culture

Thanks,
Sudhakar Chalasani



--- On Fri, 1/5/09, chalasani sudhakar <> wrote:


From: chalasani sudhakar <>
Subject: RE: SBI Card No[protected]SUDHAKAR CHALASANI
To: " Manish (GE Money)Kaushik" <manish.[protected]@ge.com>
Date: Friday, 1 May, 2009, 4:18 PM


Hi Kaushik,
As I discussed with you Please resolve the issue as soon as possible



Sudhakar Chalasani
0


--- On Fri, 1/5/09, Kaushik, Manish (GE Money) <manish.[protected]@ge.com> wrote:


From: Kaushik, Manish (GE Money) <manish.[protected]@ge.com>
Subject: RE: SBI Card No[protected]SUDHAKAR CHALASANI
To: "chalasani sudhakar" <>
Date: Friday, 1 May, 2009, 12:02 PM


Dear Sir ,

Can u please confirm where were you when the card was delivered at your residence ..also if you could us some proofs for the same

Regards

Manish Kaushik




[protected][protected][protected][protected]
From: chalasani sudhakar [mailto:]
Sent: Thursday, April 30, 2009 11:21 PM
To: Kaushik, Manish (GE Money)
Subject: Re: SBI Card No[protected]SUDHAKAR CHALASANI


Hi Kaushik,
As I already informed to SBI bank people and they visited my house and they concluded that the main culprit is courier boy, and the case is handled by Ankitha from froud department SBI.Kaushik, before mailing me u might have gone through the case completly,since this should not be beatingbehind the bush.Iam giving my contact number expecting cal from you soon



Sudhakar Chalasani

--- On Thu, 30/4/09, Kaushik, Manish (GE Money) <manish.[protected]@ge.com> wrote:


From: Kaushik, Manish (GE Money) <manish.[protected]@ge.com>
Subject: SBI Card No[protected]SUDHAKAR CHALASANI
To:
Date: Thursday, 30 April, 2009, 5:05 PM


Dear Mr Sudhakar Chalasani

This refers to your Credit Card of SBI[protected] Which was delivered to you at your residence address
, We want to know your current mailing address and your current phone numbers

Please revert back with these details as the case is getting transfered into the Legal Cell because of non payment of dues

Regards

Manish Kaushik
Regional Fraud Control Manager
North and East
[protected]







Sudhakar Chalasani
0


--- On Mon, 25/5/09, sbicards.[protected]@ge.com <sbicards.[protected]@ge.com> wrote:




Dear SUDHAKAR CHALASANI,

Please find attached your Monthly Statement for SBI Card Account number [protected], dated 23 May 2009.

TO VIEW YOUR PASSWORD PROTECTED E-STATEMENT PLEASE ENTER YOUR 16 DIGIT PRIMARY CARD NUMBER ON OPENING THE STATEMENT.

We thank you for using the SBI Card and take pride in having you as our customer.

Assuring you of our best services at all times.

Best regards,

SBI Card

Please do not reply to the E mail as the same is a computer generated mail.

Note: We request you to add our email id sbicards.[protected]@ge.com to your contacts list to effect priority delivery by your email service provider.

View your last 3 Statements, track your latest card transactions, view your 1 year payment history and more on www.sbicard.com. Register today.

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