State Bank of India [SBI] Complaints & Reviews

inspite of submitting form 15G on fixed deposit accounts, by a retired college professor, a senior citizen, the State Bank Of India, B T Road Branch, Kolkata. West Bengal has deducted TDS on Maturity Proceedings to her Savings Bank Account, in the same branch. On notifying the bank staff, they admit that its an error, but can only return the money after one month, provided she gives a written complaint to the branch manager.
this is a harrasment and unlawful blockade of money as well as non fulfillment of promises that the bank does on the maturity value of fixed deposits.
Please show us ways to take action against the bank.

In april month 18/04/2011 i have contact the customer care of SBI credit cards. They have confirmed that i am elgible for convert my balance to flexi pay.

I made a transaction on 30/06/2011.

Then i contact them to convert this amount to flexi pay.

Now they are telling i m not elgible for flexi pay.

For me this 40,000 rupees is such a big amount.

help me regarding this.

my name is afsar ali, my a/c no is [protected] deduct 10,000 RS. at thekma atm on 27/05/2011. when i used my atm card in atm machine i enter the pin no that is not accepted atm machin. afterthat i gone to in bank i checked from the bank counter he told me amount is proper your account. after three days i gone to bank for withdrawl my money. he told me withdrawl he amount before three days at thekma atm machine. i shocked i was gone to the manager told him everything he replied you withrdrawl the amount. properly. but i told him i am not withdrawl the amount.i complaint the headoffice two to three times but not satisfied answered please do something early as possible. thank you.
atm transacton no 2855
terminal S10E[protected]
STATE BANK OF INDIA
BRANCH GOSAI KI BAZAAR
AZAMGARH
UTTAR PRADESH
INDIA

Dear Sir,

I m using SBI Credit Card since 2005. Due to some service issues they had billed excess in my account as overdue charges and insurance charges. The card has blocked in 2006 and the executives are came and i show all the proofs related to that charges. They have suggested to send a complaint to head of the cards department and they resolve the same.

After so many phone calls and correspondings with the local authorities we have received a mail from head of the cards that our account has been cancelled. But the same has still showing in the Cibil reports.

I have prompt customer to HDFC , ICICI since 2005. I have no overdues or settlements in this regard.

Recently i have approached to topup in HDFC and the concern people says that i my cibil score has been down and the SBI Card is showing as write off... I m enclosing the mail we got from Head Cards of SBI regarding my account on 07/04/2009....

Plz rectify the same in this regard.

Dear Ajay Bharti,
Since last one month,i am writing mail & attaching proof of refund from CEO air deccan but you people are still not able to resolve my case.I think the working style of SBI is still very poor as compare to private bank,people are not taking the things seriously.
I had send hard copy of complaint to gurgaon office(infinity tower)on 7th june-07 but your customer care officer is saying that they didn't get although i have proof of delivery dated 8th june-07 recieved by SBI staff & will send you the scan copy very soon.
I have given huge amount of interest & not able to pay regular minimum amount/month as my rs.20000 is stuck with SBI.
I have also attached the mail of ceo airdeccan you people can disscuss & resolve my case.This is the last mail before going to media & court.
brief details:
1.Air deccan tickets booked through sbi card on 17dec-06 & 15 Ian-07.
2.Both the tickets cancelled & money rolled back to SBI account as per airdeccan refund dept & they have given proof of refund immediately on mail not like your SBI staff.
3.My Rs. 20000 is either somebody has taken in personnel account or not updated the account like above example i have given complaint in return on 7th June-07 & recieved by SBI staff on 8th june-07 & denying that they didn't get.


Kindly resolve my case within two days otherwise i have to move court & media ,will also claim the losses since last 6 month.

Thanks
Ran Vijay Singh


Note: Forwarded message attached

-- Original Message --

From: "ran singh" <[protected]@rediffmail.com>
To: "HeadCards" <head.[protected]@ge.com>
Cc: [protected]@airdeccan.net
Subject: Re: RE:'CaseID=[protected]'Fwd: Fwd: Re: Re:Mr. Ran Singh





Dear Sir,
As per the below mentioned mail by ceo airdeccan ,they have written reference case of refund.Please check at your end & resolve my problem.
thanks & regards
Ran Vijay Singh


�From:
ceo <[protected]@airdeccan.net> | Add to Address Book | This is spam

To: <[protected]@rediffmail.com>

Subject: Fwd: Re: Re:Mr. Ran Singh

Date: Tue, 22 May 2007 13:50:00 IST

Note: To help protect your privacy, images from this message have been blocked.View images | What is this?

Dear Mr. Ran Singh,
Greetings from Air Deccan!!!

Ref: DA08381708
This is with regard to your email dated 18th May 2007 with regard to the status of your refund on the below mentioned case DA08381708. We would like to inform you that your refunds was rolled back on the 15th Januray 2007. Kindly check with your bank with the Trace # 408933.

For your kind reference please note down your Reference case# for Refund AIR-D.5581.15012007
Request you to check your account and take up the issue with your with your bank.

We thank you for writing into us. Looking forward to having you fly with us again.

Thanking you
for Capt Gopinath

Rupali Lasrado

Asst Manager Customer Relations

On Sat, 19 May 2007 HeadCards wrote :
>�
>Dear Mr.Singh,
>�
>Thank you for writing to SBI Cards.
>�
>This is with reference to your communication dated May 18,
>2007 regarding your SBI card account.
>Transaction
>�Related:
>�
>We would like to share with you that as of now we have not
>received the credit of Rs.10,177.80 and Rs.10,772.80 from�Air
>deccan�towards the cancellation of air deccan tickets booked through your
>SBI card.
>�
>Hence, we would request you to contact Air Deccan and
>provide us with the cancellation receipt or�any other communication
>regarding the refund of above mentioned amount to enable us to take further
>necessary action.
>�
>In case of any further queries on the SBI Card, we would
>request you to reply at
>feedback.[protected]@ge.com
>without altering
>the subject line or call our 24 hours, 7 days a week, at our local Helpline
>number 39020202 or[protected]for BSNL and MTNL users).
>�
>Yours�sincerely,
>�
>Ajay
>Bharti
>AVP-�Customer�Service
>�
>�
>�
>�
>�
>-----Original Message-----
> From: �ran singh (
>[protected]@rediffmail.com
>)
>Date:
> Friday, May 18, 2007 10:27 AM
>To: �
>[protected]@airdeccan.net
>(
>[protected]@airdeccan.net
>);
>head.[protected]@ge.com
>(
>head.[protected]@ge.com
>)
>Cc:
> feedback . gesbi (
>feedback.[protected]@ge.com
>)
>Subject:
>�Fwd: Fwd: Re: Re:Mr. Ran Singh
>�
> Dear Sir,
> I am coninuously writing mail to both of
> you.But i am not getting any positive response.I have attached the mail of
> SBI as well as airdeccan.
>Airdeccan refund dept. is saying they have
> refund my amount to sbi against the cancellation of tickets,but at the
> same time sbi dept. is saying that they didn't get the refund
> amount.Please specify where is my amount gone as every month since dec-17
> 2006 i am paying interest to sbi against 20000amount.
>Please reply as
> soon as possible otherwise i have to move to consumer court.
>thanks
> & regards
>Ran Vijay Singh
>PNR NO.DAO8381708
>1.CANCELLED DATE
> 17/12/2006 AMOUNT RFUND AGAINST CANCELLATION AS PER AIRDECCAN IS
> Rs.10,177.80.
>1.CANCELLED DATE 15/01/2007 AMOUNT RFUND AGAINST
> CANCELLATION AS PER AIRDECCAN IS Rs.10,772.80.
>My SBI CARD NO.4006 6760
> 1728 7585
>Note: Forwarded message attached
>-- Original
> Message --
> From: "ran singh"
> <[protected]@rediffmail.com>
>To: [protected]@airdeccan.net
>Cc:
> head.[protected]@ge.com
>Subject: Fwd: Re: Re:Mr. Ran Singh
>�
><<EmbeddedMsg0.txt>>
><<EmbeddedMsg1.html>> <<EmbeddedMsg2.txt>>
><<EmbeddedMsg3.html>>

I am holding a SBI Credit card No. [protected]. I had cut my card and sent a letter along to cancel my credit card in the month of January,2011 and the same was dropped at SBI,Sector 10, Panchkula. Till date my card account has not been closed due to which my FD is not being realised. I dont want this card as I have Platinum Cards from other banks with better credit limits. I am unalble to get through the SBI customer care centre despite trying for more then 1000 times.
Kindly help close my card and get the FD realised.

Regards,
Kapil Dev Jerath
[protected]

Sir,

I am Shailendra Kumar Suman working in The Indian Railway.My Salary account no [protected] in SBI Qila Railway Croccing Branch Bareilly UP.Branch Code 9020 Here the employees in the bank Madem Meera Lal are irresponsible/Missbihabier and Negative Attitude and not doing any help to transfer our money to SBI Panvel Branch A/C no [protected]. We all the Railway employees are struggling a lot because of it. To know about our amount two day delay in transfer, they dont lift up the phone in Branch. So please consider this matter .
Jul 13 2011 by.
Shailendra Kumar Suman
Cell No [protected]

Sir,
I had SBI credit card no.[protected]. . On perusal of statements from the months of February onwards,I noticed that they debited my account in respect of transaction of 106.79 dollars on 17.2.11 for an amount of Rs.5078.25 for purchase of a book from amazon.com.Subsequently amazon did not supply the book and refunded the full amount .However, SBI Cards credited only Rs. 906.69 on 10.3.11 & Rs.3719.44 on 17.3.11 i.e total of Rs.4626.13.Why amount of Rs.452.12 had been retained ,was not explained by them nor they furnished relevant details even after 12 reminders. Rather they stated that they have correctly retained the amount

2. Likewise an amount of 117.93 dollars (Rs.5608.01) was debited on 16.2.2011 but subsequently amazon did not supply the book and refunded the amount .But SBI Crads credited only Rs.5101.78 on 19.3.2011. Why difference of Rs.506.23 had been retained, no details furnished.
3. Similarly they credited an amount of Rs.1103.11 on 24.4.2011 as against debit of Rs.1211.51 on 1.3.2011. The difference of Rs.108.40 had been retained by them
4. Again only an amount of Rs.5009.23 has been credited on 24.4.2011 as against debit of Rs.5446.02. The amount of Rs. 436.79 had been retained by them
5.I requested them to credit the remaining amount immediately and also furnish complete working and basis of the amount credited to my account.. Again and again I requested them to furnish the complete working of difference and the rates of dollar adopted by them on various dates as aforesaid, but they did not care. Now they have charged more than Rs. 500 also in the latest statementby way of penalty and did not furnish me the basis for levy of this amount.Please help me in this regard.
anpahuja

Dear Sir,

I have not received my Roll no and the admit card for the SBI PO exam to be held on 24th July 2011.

Details:
Name:Sikander Sharma
Registration no.:3152417
Deposit General no.:[protected]
Branch Name&Code:00718

Kindly suggest the solution.

Regards,
Sikander Sharma

To,
The Branh Manager
State Bank Of India'
BHEL Plant Area Branch, Indra Puri
Bhopal (MP
From:
Deepak Kumar Sharma,' B' 11/ 4 Mahananda Nagar,
Ujjain (MP) Pin 46010

Res. Sir
Mene apna Rs. 4,93,799.00 ka TDR A/c No.[protected] dated 21 Dec 2010 ko 555 days ke renewal ke liye sumitted kera tha jiska quaterly intrest mujhe mil raha hai, lekin yeh statement SBI net per show nahi ker raha hai.kripya is prolem ko door kerne ki kripa kere.
Dhanywad

Deepak Kumar Sharma
Mob [protected], Tel. No. [protected]
My Saving A/c No.[protected]

Dear Sir,
I have sbi account ([protected]) in doda 182202 J&K (IFSC CODE-SBIN0003198). I have activated online banking services through bank. Before 11 days I used online bill payment service and payment bsnl bill (626 rs) online (transaction number is-:1826474) . and is debit on my account but not credit in bsnl account.. I have consult through branch and customer care but no any serious about this problem. He is saying I am not responsible for this problem .please sir resolved this problem.


Biller Name BSNL Cellone Nick Name bhaves
Biller No. CELLONE Reference No. IB05875756
Registered Biller Details
Mobile No [protected]
Details of Payment
Bill Date 19-Jun-2011 Payment Date 30-Jun-2011
Due date 05-Jul-2011 Payment Status Success
Biller Transaction Ref. 1826474 Account No. [protected]
Bill Amount 626.00 Branch DODA

Myself Pradip Mohanty I am holding an account (Bank A/c. No - [protected]) in State Bank of India ,Dehurda branch ,Orissa.
I was withdrawing money from a ATM (Digha, Purba Medinipur, W.B) on dated 30/06/2011 at 7.16 pm and 15000.00 Rs. was deducted from my account and I could not get any cash but I was received one ATM slip
at the time o[censored]sing the ATM machine and clearly mentioned on slip that “unable to process”. Please find attached the soft copy of slip attached with this complaint request.
I have launched a complain against this more than several times in SBI Dehurda branch & SBI Digha Branch as well as complain in SBI customer care in Web & SBI regional Head office Orissa over the phone. But nothing happened from the date of Incident (30/06/2011).
I personally met with the Manager Mr. Goutam Sharkar (SBI ,Digha Branch) and Manager Mr. Amulya Ku. Maharana of the Dehurda branch, Orissa. But nothing happened from the date of Incident (30/06/2011).
Both manager’s says" Forget that money ....we cannot do anything for you".

Please note:- Mr. Goutam Sharkar (SBI Digha Branch, W.B) has told me that money transaction has been drawn from the account and your matter is closed But transaction time and ATM machine has mismatch with my proof (ATM Slip) & Bank proof. I have already requested him for camera checking. But they are saying camera has problem.
Now if I try to call the manager of this branch he says” We cannot do anything for you & close this issue immediately.
So please suggest me what to do???

Hope I will get the justice from you and you will take some actions as early as possible.

Waiting for hearing from you…

Regards

Pradip Mohanty
Address:- At- Chandipur, Po- Kakhra, Ps - Bhograi
Dist - Balasore, Orissa - 756039
Contact No:- [protected]

Email address:- pradip.[protected]@gmail.com

Dear Sir/Madam,

My parent has joint savings bank account in your branch. My account has transferred from Rajbanshinagar Branch to Patelnager Branch two years back. This account had associated with my locker account. Which had already closed and surrendered in the last year dated [2-DEC/ 2010 THURSDAY AT 12 NOON - 2 PM] with all due payment. Hence no amount should be charged by your Rajbanshinagar Branch.

Whereas SBI, Patelnager Branch has deducted the rental charge on 29/6/2011 for this current year too. How they can, if charges has already paid and surrendered by us last year only.

This is very much clear that this is a problem in your update of savings bank account.
So kindly disassociate my ex-locker account and my REFUND the charges in my savings bank account.

The Details of my Savings account are:
SBI Savings A/C NO- [protected] [SBI, PATELNAGAR Branch, Patna-23]
Name of Bank account holder:
SRI RAMPATI PRASAD
SMT. PUSHPA DEVI

The details of the Ex-Locker which has already surrendered by us last year is:
LOCKER NO- 5/4 [Surrendered on 2-DEC/ 2010 THURSDAY AT 12 NOON to 2 PM]
SBI Savings A/C NO- [protected]
RAJBANSHI NAGAR, ROAD NO.1, PATNA ,BIHAR, PIN 800015
IFSC Code: SBIN0003115 [Rajbanshi Nagar]

I have also complained to Consumer Forum in Patna Chapter for this issue.

Please reply me soon.


Thanks and Regards,

RASHMI RANJAN
EDITOR, DELHI DAILY NEWS
ranjan.[protected]@gmail.com
MOBILE NO: [protected]

PPO No - S/037649/2009
No - JC-642542H, Rank - Sub (Retd), Name - Tarkeshwar Singh
Bankers - State Bank of India, Fort William, Kolkata
A/C No - [protected]

To,
The Manager
SBI, CPPC Kolkata

Subject : COMPLAINT : NON CREDIT OF DIFFERENCE OF DCRG

Sir,

1. Reference SBI, Strand Road, Bank Street, Kolkata letter No 56/D/1218 dated 19 Feb 2911 under which ASC Records (South) letter No 642542/T-III/S-Pen dt 08 Feb 2011 and corr PPO No S/CORR/270391/2010 (ARMY) in original enclosed.

2. Till date, difference of DCRG Rs 24780/- (Rupees Twenty Four Thousand Seven Hundred Eighty only) has not been credited in my account so far.

3. Please look into the matter personally and credit the amount at the earliest.

I have an saving account in SBI Rasra Branch- 00168 and i making online request for cheque book from 2 years but they dont issue cheque book. when i went to branch they said they dont know about any online request and when i submit the written application they take whole day for formalities and after that still nothing happen they dont issue cheque book. They not reply in manner. They go vulgar also. When ever i meet manager he also dont take any action and say HE DONT KNOW ANYTHING.

Mohammad Imran
A/c No.- [protected]
Contact no.- [protected], [protected]

Respected Sir/Madam,

I am Lalit Gera (R/O 274/4, Raja Park, Jaipur). I want to complain against SBI Bank Employee Named Laxman Prasad Keyal, Branch Nirman Nagar, Jaipur. I visited this branch for opening new bank a/c but this employee denied me from opening bank a/c in this branch and misbehaved with me. He told me we are not here to open new bank a/c's, just go to other bank. No customer will tolerate this kind of behaviour in today's scenario. Please take proper action against these kind of employees.Address of L.P.Keyal is C-200, Vaishali Nagar, Jaipur. He is having lot of blacj money in his kittey. His mobile no. is [protected].
His Employee Id is 2581825.
His PAN No. is ADHPK9276E
He is property amounting to Rs. 10 Crores in Jaipur.
I am doubtful that he is only a cash officer in SBI bank and having such a huge wealth.
Proper investigation needs to be done.
He is having big house in Vaishali nagar, one big shop in Vaishali nagar , two big plots in hanuman nagar and lots of agriculture land in Jhunjhnu Distt.
Please terminate him from job as he is currept employee in this bank.

Thanks & Regards,

Lalit Gera
Jaipur

Sir,

I was having SBI Credit Card 3 years ago and i have settled that account as per thire Settlement letter with cheque bounce charge also, but i am still geting bills via sms,emails and they are also calling me regarding payments,

I have very much upseted that they are saying your account has not settled and that balance shows Rs.102198.47

I have spoken lot of the person on SBI Credit card division

Please do the needful

My SBI Card Account number [protected]

Respected Sir/Madam,

My PPf account details are:-

1. Name :- Jagat Dhari Singh Porte
2. Account No. :- [protected]
3. Postal Address :- 132 KV Sub Station MPPTCL Colony Multan Pura Biaora
Distict Rajgarh (MP) 465674
4. Mobile No. :- [protected]
5. Email Address :- [protected]@yahoo.com

6. Detail of Complaint :- Sir, State Bank of India Branch Biaora has
discontinue my account without any information given to me. When I go to
deposit some amount to my account on dt. 26.10.2010, the counter clerk has
said that my account has stoped. I give an application to the banch manager
for continue it but he says that it is not possible. I have tired for continue
round to the bank. so, Please help me and do continue my ppf account.

Respected Sir / Mam


My name is Nitesh Narayan Rai,i am from Mau,Banaras.
I want to state that my younger brother is pursuing BDS.
He is in third year now, due to some financial crisis this time my parents are not able to pay his fee.
his fee is 2,10,000 pa,and i have applied to many banks in Mau for the education loan and they are not ready to provide me loan for the same.
i have just completed my MBA and now working and getting 8500pm, my condition is very bad this time,
i am worried about my brother's future, my brother is so much disappointed due to this financial crisis and lack of amount to pay for his fee.
kindly help me for the same, plz save my brother's future, we are so much in tension, kindly help me. i promise i will pay in some amount for the loan.
I request you again and again kindly help me and save my brother's future.
My Add Is: Nitesh Narayan Rai s/o Mr Indra Narayan Rai
Dostpura,kopaganj mau....
Near om talkies kopaganj
Pin 275305
My No is [protected]/[protected]
[protected] (in case above are not working)
here is the detail of that bank


Bank Name:
State Bank Of India
Branch Name:
MAUNATH BHANJAN
Branch Code:
1671
Address:
SBI P.O.MAUNATH BHAN
City:
MAUNATH BHANJAN
State:
Uttar Pradesh
Phone:
[protected], 2228285
Fax:
2222917
Micr Code
[protected]
IFSC Code:
SBIN0001671
Website:
http://www.sbi.co.in

PIN 275305
http://www.banklocations.in/bankdetails.jsp?bank_id=16429
I will be highly obliged

I am feeling very regretted to say that the Bank Employees of Himmat Puri, SBI Bank think themselves as if they are God. They treat the customer as a beast. They avoid their duties. They do not open the bank on time. They 1-2 hrs in lunch. They are always busy in talking on mobiles while this is restricted for customers to use mobile in bank. They tease customer in opening a saving account rather they are providing all the required documents to them. They use very unfair reasons to tease the people.

Pls get them punished with their higher authorities.

Praveen
34/181, Trilok Pur, Delhi-91