State Bank of India [SBI] Complaints & Reviews

i Lokesh Pant tried to withdraw 9000rs on[protected] from state bank of Hyderabad (SBH) situated in beghumpet, machine gave the sound of like counting money but nothing came out and after some seconds message displayed on screen that your transaction has been cancelled, i tried to do transaction again but every time same message was displayed, then i waited there so other can use the atm but nobody else was able to use the atm machine, so i approached to other atm about 1km ahead where i withdraw 5000rs and when i checked my mini statement it shows 9000rs has been debited from my account and i.e cash withdrawal on the same date which was not possible because i didn't make any cash withdrawal. so on 28-06-11 i approached the branch and narrated the whole story then branch official told me that i have to wait for 48 hrs and that amount will automatically deposited in my a/c. again on 30-06-11 i checked my balance but 9000rs was not deposited in my a/c, when i told the same to branch official about it and asked for the procedure to get my money back they told me i have to visit my base branch which is situated in Moradabad(U.P.)right now its not possible for me because i am living in Hyderabad (A.P). please help me out so i can get my money back.

HI

I FORGOT MY USERNAME , PASSWORD, PROFILE USERNAME SO KINDLY RE-ACTIVE MY ONLINE NET BANKING MY ACCOUNT NO. [protected] SBI, WOODS ROAD BRANCH, CHENNAI.

REGARDS

VIMALA

A very long delay in opening of Demat account
Dear,Sir
I had applied for Demat account in Feb in SBI, Birpur, Branch, Dehradun(UK) 908042 in the guidance of SBI Demat A/c executive Priyanka and handed over the form to her. After One month she intimated me that in demat opening form my dacument are missing. In June again after proper filling the form & with proper documents .

Now after approx 5 months, my SBI demat A/c is still to open and now your executive Priyanka not responding to my calls. His behavior is just damaging the image of State Bank of India in my mind. So, I request you to take needful action against him. and advice me that should i go for other demat a/c products. In other companies my demat a/c may be opened in one week time only.

I Miss Sonali Oswal a Saving Account holder in Daund branch (00365) of State Bank of India want to lodge a complaint about the inconvenience I am facing regarding my ATM card.
I had blocked my ATM card on 21st June'11 and as I found my card back in 24hrs I went to the Daund SBI branch to unblock the ATM card but the employees here are unable to do so.
They are unaware of the correct procedure for unblocking ATM card.I had sent email on Jun 30, 2011 to lho.[protected]@sbi.in regarding this matter.

Following are my Acc. details:
My Acc. no.- [protected]
ATM card no.[protected]
ATM card's permanent block ticket no.- [protected].

Kindly look in the matter and take the required action as soon as possible to unblock my ATM card.

Regards,
Sonali Oswal.

AT PRESENT I (K.VISWANATHAN) AM HAVING MY PENSION ACCOUNT AT SBI, SRIHARIKOTA BRANCH. MY PP No.[protected] AND MY PENSION SB A/C No. AT SRIHARIKOTA BRANCH IS [protected]. AS I AM NOT STAYING AT SRIHARIKOTA, I REQUESTED TO TRANSFER MY PENSION A/C TO MYLAPORE BRANCH OF SBI, CHENNAI ON 21/10/2010. TILL DATE I HAVE NOT RECEIVED MY PENSION FOR THE PAST 8 MONTHS. HENCE I REQUEST YOU TO DO THE NEEDFUL AT THE EARLIEST.

MY MOBILE NO: [protected]/[protected]
MAIL ID: [protected]@hotmail.com

I tried to call toll free numbers and customer care number listed in the State Bank of India official web site. all numbers are always busy.
when i contacted the branch they gave me another number and lucky it was a working number and i got customer care officer and i enquired about one of my request which i made with SBI. he was not able to answer and he told he also don't know. he suddenly told me if i am not happy with this service, I can send SMS 'UNHAPPY' to [protected] they will contact you. i say thanks to the officer as he shows interest in solving my issue and as per that i send SMS also.
Here comes the funny part. The same officer called me and told he is calling because he got SMS for which i got the same answer.
The customer care of SBI is managed and solved by single person. it is appreciated that all the customers are handled by a single officer and he deserves and award. Or to show there are no complaints with SBI and even one person can handle the complaints..
Any way the customer care of Nationalized Bank like SBI is an one man show with a normal answer "I DON'T KNOW".

Sir,

I, Ms. Rubina Sahu, am using regularly my SBI ATM card for SBI account at SINGTAM (7515), East Sikkim for cash withdrawal at Jajpur Road, Odisha. But unfortunately, on 1st July-2011, while withdrawing Rs. 1000/- through AXIS BANK ATM at 18:39, the error message that I got as printed output was TRANSACTION DECLINED. UNABLE TO PROCESS. But, on 5th July-2011 while I am trying for a ministatement, i found that the previous Rs. 1000/- was debitted from my account.I want to get my money back. Please solve the problem.


Rubina.

Res. sir,
I am NIRAJ THAKRE. While I was making the fee payment during registration of 5th semester by MP Online (website: www.mponline.gov.in) using my Debit Card via Portal service, the web page was lost due to server problem. The amount was deducted from my account even when the transaction was unsuccessful. So please take certain steps to get return my amount Rs. 22085.00

My informaions are:
Name: NIRAJ THAKRE
Age: 19 year
Occupation: Student of B.Tech. 3rd year (chemical Engineering) in "Maulana Azad National Institute of Technology (MANIT) Bhopal"
Contact no.- [protected]
Address: LIG-148 Deendayal Puram Colony BALAGHAT-481001 (MP)
SBI account no.- [protected]

Hello Sir,
I am Hemant Kumar, i withdraw 2000 cash from other ATM with SBI ATM Card, but i didn't got cash from ATM machine, Gandhimaidan Patna. and i checked transaction then 2000 has been debited from my account.how it possible.
So kindly credited this same amount return back to my account as soon as possible and revert back to me for the same.



Regards,
Hemant Kumar
Mob:-+91 [protected]
Email:[protected]@gmail.com

Dear Sir,

I opened my Bank Account with State Bank of India,MAROL(MUMBAI) HOTEL SILVER ARCHADE MAROL MAROSHI ROAD, MUMBAI,ANDHERI (EAST).

My account no is. [protected], customer ID NO. [protected].

At the time of opening of bank account, state bank deducted Rs.1118( yearly) under SBI life insurance policy.

I am trying to contact local branch for last 3 years to provide me the policy copy so that in near future ,I can cliam my deducted amount but unfortunately till date I have not received the same.

Request you to kindly resolve my problem and provide me the policy number.

Rgds,
Rakesh Sharma
[protected]

Ref: Pension/11-12/271
Dated: 27/01/2011

To
The General Manager,
State Bank of India,
Local Head Office,
Customer Grievance Cell,
SYNERGY, C-6, G-Block
5th Floor, Bandra Kurla Complex, Bandra(East), Mumbai 400 051

Sub: Arrears of Pension(Pre-2006) and non payment of regualr pension.
Ref: RBI letter no- BO (M&G) INW.10791/UVP/10-11 dated 18th January 2011



Dear Sir,

I regreat to inform you that, after several communications made with the branch as well as with the head office at Bhubaneswar and Mumbai, My issues are still not resolved.

My details are as follows:
Name: Laxmi Narayan Patra
S/o Prafulla Kuamari Patra (Benificiary account holder)

PPO No-347225

Account number- [protected]

Address of complaintant:

C/o P.Anand Shetty
Plot-47, Survey -65
Indira Nagar, Handewadi Road
Hadapsar, Pune 411028

Name and address of the branch office:

State Bank of India
Malkangiri, Malkangiri, Orissa
Name of the Nodal Officer- Ashok Kumar Mahakul
Bank Address: Main Road, Malakngiri, 764045

Fact:

My first complaint made vide letter no-036/2009 dated 06/03/2009.

All those corresponding letters are enclosed here with this complaint.Please find the same for your references.

Initially the complaints were mede to credit the pension amount into the benificiary account after the death of the actual pension holder along with to credit the arrears of pension of pre-2006 (for the period[protected] to the same benificiary account.

But, after a several communications/complaints made with bank ( customer help desk at Bhubaneswar), the bank has credited the arrear amount to the deceased account, NOT to the benificiary account.

My objection in this regard was that, as per the grneral rule, the pension amount includes arrears of pension, any interest on the same or any penalities received on the same. Therefore the arrear of pension should also have been credited to the benificiary account and NOT to the deceased account. Even when we have opened a fresh account (in the name of spouse of the deceased person) inorder to get effect all transactions related to the pension of the deceased person, how the arrear amount credited to the deceased person's account.
In the mean while, as per the life certificate requirement, the benificiary (Complaintant) stood before one of the branch (SBI, Hadapsar, Pune, Maharastra) as she is staying at Pune and the dully filled-up form along with proper seal has sent to the concern branch (SBI, Malkangiri, Orissa) through POSTAL, and even we have received the acknowledgement for that, that the document have received with in its due date. But the regular pension amount is also not crediting now-a-days to the benificiary account since December 2010.

Last but not least, we are asking for the transfer of the pension account to PUNE(MH) from MALKANGIRI (Orissa) but such transfer is also getting delayed for no reason.

Loss Caused:

-Mental egony.
-Difficulties faced to live the day-to-day life for delayed crediting of pension since the death of the deceased person.
-Time Value Of Money.
-Opportunity Loss ( Interest cost on such amount which were suppose to have credited in the account from their due dates.)
-Consulting fees paid on such matter.
-Others (Stationaries, Ph bills, Fax cost, Postal cost, Internet cost etc..)

The relief sought :

Amount involved : Rs 2,50,000 (Appx.)

Compensation amount : Rs 1,00,000 (excluding Interest and penalities)
Note: Interest and penalities should be paid as per the legal requirements made under the SBI and RBI rules and regulations.

Sir,
I am the customer of SBI, at SIRSAGANJ branch of Firozabad district o[censored].P with savings bank account No.[protected] with the customer name B P THIRUPALU. In the month of Oct, 2010, I have been transferred from Bihar to U.P. Till date, after many requests submitted in the branch, I did not get the cheque book. When I approach the manager for the same, he says what can I do our data base is showing that the cheque book has been sent. He showed his unability and said If want to complain, I could complain. I have a housing loan. For that I have to give post dated cheques. I have been facing problem for the last 10 months. Not only that I had submitted an application for the sms facility activation for my mobile to know the transaction of my account. I gave an application to unlock my ATM card. These two problems are also not solved yet though gave the applications three months ago. I am fed up with the services of the SIRSAGANJ branch of SBI. Please solve my problems as early as possible.

With regards,
B P THIRUPALU,
JNV GURAIYA SOYALPUR, Dist : Firozabad, State : U.P
Savings bank account No. [protected],
Mobile No. [protected], [protected].

sir ,I am unable to use the internet banking of SBI.I completed all the procedure for this but still i am unable to use this facility.I complaint already to the sbi but no action taken by the them.please do the needfull action.

Respected Sir,
I am a pension account holder of SBI Berhampur,Dist Ganjam ,Odissa account No [protected].
Sir, I have received a ammendment PPO No S/CORR/640761/2010 Dated 04 Jan 2011,which have ammended of Commutation Value having arrear Amount Rs-40154/-have already been adjusted by your SBI Branch . But also ammendment in my pension per month Amount from Rs-3828/- to Rs 4200/- not adjusted till date.

My Email address;- [protected]@gmail.com

I have withdraw 23,000 amount from the SBI atm @ Rpc layout Bangalore
i recived 23 notes of 1000 face value. and i have deposited same notes to ICICI vijayanagar baranch after 10 minutes. ICICI cashier telling that 2 notes are fake. and i went to SBI bank manager but he is not ready to take responsiblity. i have loss of Rs. 2000 becoz ICICI people are not giving those fake notes to me.so what can i do for that please give me suggestion.

hello sir,
I m md nawaid..
Sir i acitivated my account of net banking sbi,,,
But after the activation ,,,
I put my new passward n username,,,
But on second login it shows "invalid username or password",
I m putting d right password n username,,
But it shows invalid,,
Please help me out,,
My a/c no. [protected]
MY ID:[protected]@gmail.com

I , Mrs. Parul, has current ac no [protected] at SBI CV Raman Nagar (Bangalore) Branch.
After opening this account, Jan 2011, I approached the Branch Manager for installation of a swipe machine for her small business. I was asked to contact the other person (Mr Umair). Umair advised me that some paper formalities have to be completed from the branch side and the request has to be forwarded through concerned branch only.
Other banks charge 2% on commission on transactions, SBI has asked me to agree for 3% commission and even after this also the machine is not installed.
It is brought to your kind notice that, apart from the above account, my husband’s Defense pension account, my sb account, both sons sb accounts and some FDs are existing at the branch since I stepped into bangalore 10 years back being in IAF. Inspite of a due respect as an old customer, till now the machine has not been installed yet after a period of 6 months.
As I pay for every service from the bank I am supposed to get the quality service from the bank being the purspose of the business.
Inspite of the repeated reminders, several efforts, requests, meeting the branch, calling people whomsoever is the responsible, the machine has not been installed. Sometimes the person is on leave, meaning the nation will stop working if a person from bank who is responsible for same takes leave.
Also the bank is not efficient enough to provide me this service.

DEAR SIR MY NAME MRS REETA SAXENA W/O LATE MR SALLIL SAXENA ACCOUNT NO IS [protected] BRANCH CODE (01350) NIWARI DIST TIKAMGARH MADHYA PRADESH (ATM CARD NO[protected]
SO MY PROBLEM IS A MY ACCOUNT HAS BEEN LOCKED SOMTHING LIKE 2 MONTH SO I HAVE NO TRANGECTION IN MY ACCOUNT SO PLS SHORTOUT THIS PROBLEMS WHENEVER BRANCH MANEJER NAME SHUNIL KUMAR SAXENA NIWARI BRANCH M.P THEY ARE KNOW MY PROBLEM BUT ALL DOCUMENT COMPLETED IS MY DETAILS .SO PLZ GRANTED .TO OPEND MY ACCOUNT WITH REGARD MRS REETA SAXENA

this is to inform you that my SBI debit atm card is stolen
requesting u to block my sbi debit atm card with immediate effect
my account no. --[protected]
account holder name -- neelam
branch -- cantt. sadar, lucknow

pls provide me details ofany progress in this matter
thank you

Regards,

neelam kumari
lucknow
[protected]

I had received a cheque from an account holder of sbi branch code 98 in feb'2011. Deposited the cheque in my canara bank cbdt,bangalore branch. My bank sent the cheque for clearance to the sbi.Sent several reminder.No response from sbi.Personally I've called the branch. Phone keeps on ringing.None never received the call.I'M not in position to seek money from the person who issued the cheque.No sbi personnel is available.Chairman, dgm, branch manager, tried to contact customer care.All phone numbers keep ringing.None ever talked till now.Canara bank saying they are helpless.