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State Bank of India [SBI]

SBI Cards — Waiver of Interest charges

Address:Gurgaon, Haryana

I have a credit card with SBI cards and I took a balance transfer offer for 2 months at 0% interest with them. I have always been a pay in full customer. When I took the balance transfer from SBI. I paid my purchase balance other than the balance transfer in full on the due date. However, sbi charged me with the interest charges. When I contacted them to waive the charges. They said It can not be waived as i[censored] have a balance other than balance transfer interest will begin to accure on them as well. But, customer care representative did not tell me about this. Therefore, I requested for the waiver.

Contact Number : [protected]
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SBI Credit Card — Waiver on Interest Charges

Hi,

I am writing this complain on behalf of my brother Mr. Rajesh Verma who is staying in Varanasi (UP) holding SBI credit card no [protected]; He used to pay due on regular basis to recovery agent (Dox N Pak office is close long back) hence could not make the payment after words

2 years ago he met a major accident and lost the card along with his conscious. Initially he was supposed to pay Rs. Approx: 2206/- now the outstanding showing of Rs. 11019/

I had requested for settlement through customer care but could not get response after 2 weeks time. We are file to pay initial amount i.e 2206/-

I need your help into waiver of Interest charges as a gesture of service. Thanks

Please contact at [protected] OR sandeep.[protected]@accenture.com
Reply
Dear Yuvraj,

We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@ge.com mentioning reference number 111608 in your mail to enable us to address your concern on priority.

Yours Sincerely,
SBI Cards.
Reply
Dear Yuvraj,

We are awaiting the additional information/documents from your end to help us address the issue raised by you. Kindly mail us the required information at [protected]@ge.com.

Yours Sincerely,
SBI Cards.
Reply

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