State Bank of India [SBI] Customer Care

Sir,
My son Ramendra Kumar Sinha, customer of SBI and holder of SB account No.[protected] standing at Kailashahar branch(code 5592) in Tripura State applied for ATM-cum-debit card and accordingly he received the card bearing No.[protected] on 15/01/09 by post against his above mentioned SB account but till date his PIN has not yet been reached in branch office. On being approached, the concerned bank authorities intimated that they have not received the PIN yet and also instructed to write to you for the PIN. SBI Kailashahar branch(I would request you to look into and arrange despatch of PIN at the earliest.
With regards,
Ramanimohan Sinha
Vill-Chirakuti, PO-Kirtantali,
Kailashahar, North Tripura
PIN-799279
Ph.[protected]

16.2.2009

To

The Chief Manager,
SBI Cards & Payments Services P. Ltd.,
State Bank of India, New Delhi-110001.

AND

To

The Manager,
SBI Cards & Payments Services P. Ltd.
DLF Infinity Towers, Tower-C, 12th Floor, Block-2, Bldg.3,
DLF Cyber City,
Gurgaon-122002 (Haryana),
INDIA.



Dear Sir,

I have made full cheque payment of Rs.4240 /- for my credit card statement dt. 16.1.09 vide cheque No. 666032, dt. 23.1.2009 and cheque droped in credit card cheque box at SBI, Palm Beach Branch, Navi Mumbai-400 706. But till date cheque is not found and tresse and till date credit not given to me. I am personaly gone to the above said Bank. But no further information given to me by SBI Bank. Please I request you to find where is my cheque gone? If the my cheuqe is miplaced by Bank then Bank should be give me in writing letter, then I will issued fresh cheque. When I am paid bill before due date, why should I pay the delay charges or interest? And one more suggestiton that keep credit card cheque drop box at every ATM Centre. So we can paid easily payment. So, please tressed where is my cheque? And give me answer or inform me immediately after getting this complaint.

I am awating your early response.

Thanking you,

Yours sincerely,

VASANT UTIKAR (Mob.[protected])

I am having CC account "[protected]" at "INDUSTRIAL ESTATE, VARANASI, UTTAR PRADESH".
I've long been a user of your products/services and up until now have always regarded you as an excellent organization. But I am really sorry to say this for the last 2/3 months I am disappointed with the kind of service providing by the branch, especially with the accountant of this branch because he is getting more materialistic rather than being realistic. Though he is capable of doing everything, he believes in dissolving the problem by postponing it rather than solving it immediately.

Nobody at branch aware of the Net Banking facility, not even Manager. And nobody is interested in knowing it too. Though I have complained regarding it but action has not been taken against it.

Hello,

I had taken a loan of Rs 5000 from SBI Kolkata and had requested for conversion of the loan amount into flexi payments. The customer representative was first very rude while talking to me. Then I was given a Reference Number and was told that my loan of rs 5000 has been made into a flexi payment.

This was last year and i started to pay the minimum amount due where I was told that this must be paid to settle the amount of loan. I got a rude shock when I was told that there was no flexi payment done, and I need to pay the entire amount plus the interest charges. Everyday calls are received from SBI customer care who always have the same point to make that payment is due but when the reference number is stated they reply back such reference number does not exist. I have also paid the entire loan of Rs 5000 but why should i PAY anything like the interest charges where as no flexi payment was made?

Can anyone help me?

SBI is advertising that there is no processing fee for House Loans.
One of my friend who recently took loan in Kerala told the following story
SBI inisist that Leagal opinion should be through the lawyer they mention the charge is 1000/-
The Evaluator ( Civil Engineer ) also fixed by them. We have to pay Rs 2000 and if you are urgent you have to take them to the site.
After that SBI will sent SBI officer to the site verify the certificates given by their Lawyer/Evaluator and Civil authorities.
And after that SBI will insist that the Documents/ Registration also should done be through the writer fixed by them . For that you have pay around 16000/-

So totally 19, 000/- you have to spent to avail a Loan of 19 lakhs.

And at least 10 times you have to visit SBI to remind the urgency of the Loan.
You have to meet the manger /processing officer / Loan account creating officer / Document Signing officer/ Cheque disbusing officer/ Insurance Officer/. You have to walk arround the entire office.
He was wondering is it the same way other banks also act. He felt like visting typical state govt office . State Govt offices are working of course working without IT gadgets are much better. "SBI- old wine new bottle(A/c room)" But still wine (loan) is cheaper 9.25% so we have to bear all this to get some kick .
Please for God's sake and our country' s sake let us work to our consciuos for taking 50, 000 minim salary
Albert Sam

Respected Sir/Madam,

It is for your kind attention that I have misplaced my ATM card n.o[protected] today 14th feb, 2009 around 7 PM. This card was issued from IIM Joka Branch of State Bank of India, Joka, Diamond Harbor Road, Kolkata-700104. Following are my details

Name:Gaurav Sharma
Date of Birth:29/12/1982
Mother's Name:Ranjana Sharma
Father's Name:Vijay Singh Sharma
Current Address: H2-117, Ramanujan Hostel, Indian Institute of Management Calcutta,
Joka, Diamond Harbor Road, Kolkata-700104
Permanent Address:C-8 Jamunalal Bajaj Marg,
Dwarika Puri-Lane, Jaipur-302001
ATM CARD N.o:[protected]
ACC N.o:[protected]
Mobile N.o:[protected]


I earnestly request you to deactivate the above mention card as early as possible.


Thanking you.

Yours Sincerely,
Gaurav Sharma

Sub: Regarding SBI Credit Card No: [protected]

This is to bring to your notice that the above said card was used by me and the same was closed by me after fruitful threatening by your goons who were disguised in the name of collection agents, on 24th April 2003.

Once again I will bring back refresh and dust the memory of your bank, the amount I owed to your bank was on 5th March 2003 was Rs 20700.86 and after fruitful harassments by your so called customer service agents and managers the amount of Rs 18, 000 was accepted and paid by my father in my absence.

In case if you’re not aware the customer service manager for Chennai circle (GE capital –SBI) that time I will bring back to your banks memory it was a goon named Mr.Kamalakannan.

After five long year’s again the ghost is haunting me back in the name of debts owed to your card, there particular lady calling me for several months saying that she is from SBI –GE credit cards and I owe Rs 28, 000 and odd money, first of all I like to know how an account which has been settled and accepted by the both parties on settlement suddenly crops with due. I really don’t understand how an account which was settled still alive, this show how un-diligent is your banks mechanism and system.

The harassment by your tele-callers in the name of customer support executive is growing daily, due to regular harassment by your bank staff had led to demise of my father and my mother being admitted to hospital. Even after explaining to your uneducated, disrespectful, ill-mannered executives they are harassing me and my family constantly. I really I appreciate your banks system and ways to harassment you guys must have been given a job in gautamo bay, Cuba.

I request you, with immediate effect to issue directives to your bank to stop this nonsensical behaviour and I need in writing that in present or in future that I or my family will not be disturbed in this reason.






I will be forwarding this letter to Banking Ombudsman so as to know that how your bank has and have been harassing me. (Ref.RPCD.BOS.No.441/13.01.01/2005-06 chapter IV clause 1 sub clause (S), (T) and (U), Clause 2 D and Clause 3)

Awaiting your reply for this mater ASAP,


With regards


Panbalan Thirugnanam

i would like to inform to you sir, i syed abuthahir, my a/c no is NRE[protected], Nungambakkam Br, before 5years i will maintained QAB above 20000.00Rs.last month i will request cheque book, because at the time available 7 cheques only(did not request reissue cheque book).more then 1=i did not any cheque bounse, 2=i did not missuse any cheques, 3=i was maintained before 5years QAB above 20000.00 Rs.after our bank sent him cheque book my NRI Address, but take him reissue cheque book costRs421.00, i will did not request reissue cheque book.so please return to my amount Rs421.00.i will waiting as your good reply.Thanking you.Truly, syed abuthahir, mobile no=[protected], abha, Saudi Arabia.

the amt 4000/- date[protected] not withdrawn but account debited from home branch ATM, nawada, bihar 805110, application with brochures already submitted in the home branch at the next date of transaction. till date account not credit with amount.

i want to raise attention of you that one employee of state bank of india dongargarh branch (branch code-0369) mr.borkar misbehaved with me on 4th feb.2009 in sbi branch and said me that customer like you should close the account from sbi.Now i want to know customer like me how to deal with these type of employee?

SBI ATM Response Code 070
[protected]-----
Sir,

My SBI ATM Card is not able to withdraw money. It gives the slip saying Response Code 070, unable to process. However, it gives the balance statement slip. Pls give suggestions what to do.

thanx
gora