State Bank of India [SBI] Complaints & Reviews

sir, i am 1st year student of b.tech in bk birla institute of engineering and technology pilani rajasthan , sir i had applied for educational loan in sbi bank of my nearest branch but sir , branch manager refused my loan application without any suitable reason , sir plz take strict action so that i can continue my study. thank you

DEAR SIR,
I HAVE AN ACCOUNT IN UR BRANCH MY NAME IS MONIKA SHARMA AND MY ACCOUNT NO. IS [protected]. I WANT TO START NET BANKING AND I NEED MY MASTER CARD'S EXPIRY DATE FOR ONLINE TANSACTION.
I HOPE U WILL GIVE ME SOME HELPFUL INFORMATION ABOUT THAT.

MONIKA SHARMA
[protected]

Sir I have applied for a loan in khadi gram udyog under a u.p govt employment loan scheme for opening a bakery. My documents file has been refered to S.B.I Chandauli on 22nd june for further loaning process. But the bank ( sbi chandauli) after postponing it for several days finally refused to sanction the following loan and my file has been sent back to khadi gram udyog. Earlier I was not told about the file which they already had recieved but after keeping it for a long time and due to my continuous inquiry to the bank, the bank employee committed that they have got the file . I don't know why i'm refused from the following loan service. Earlier when I was asked by khadi gram udyog to propose a bank then I went to S.B.I Chandauli that if they are ready to sanction me the following loan. By the time they agreed but know they are refusing to do the same. Kindly help me.

sir,
i am using eZ-pay card. i lost my Web pin number. so please send my Web pin number.
Card no:[protected]
Card holder name: lokesh vasantha
Date of birth:15.July 1989 so please send my Web pin number to my e mail address as well as possible. [protected]@gmail.com or send it to my address
#1-20
kanakam pallem village
nandimangalam post
puttur mandal
chittoor dist
andhra pradesh
pin-517583
Thanking you sir
lokesh vasantha
ALSO ACTIVATE MY EZ PAY CARD WHICH IS NOT SHOWING ANY AMPOUNT IN ATM

BEWARE OF SBI CREDIT CARDS
This is a true life incident where an honest human being was forced to pay an amount even without seeing the bill
Dear all,
This is what SBI credit card division can do to you.
I had made a purchase of some 70,000 and odd in December 2011. Since I was sick and out of town for about 2 months I was unable to pay the same immediately. By January it had become 80,459.
Until then I had never paid in installments. I had been clearing the total bill amount every month, month on month.
Then I paid Rs 50,000 in January 2012 and on 21/2/2012 I volunteered to clear the entire outstanding and requested for waiver of late fee payment, Total GST debit and the financial charges in retail. There was absolutely no response from the local office. I wrote to the higher authorities and a waiver was promised. Seen below is the operative portion of their mail dated February 23, 2012
“ ….. However, as service gesture we have credited Rs.1400.00 towards late fee plus government service tax @10.30% on your account and the credit for the same will reflect on your statement dated March 15,2012.”
In the March statement nothing reflected. In fact no bill was sent. In the meanwhile I made a purchase for about 4000 rupees. Then when I attempted to make a payment in a hotel using the SBI credit card the response which I got was "not approved". I was subjected to shame and I had to walk to the nearest ATM and withdraw money from my Debit card and make the payment. So I broke the card into pieces and threw it into a gutter. I intimated this also to the Vice President - Customer Service, one Divya Dhody. All along this was the only person responding to my mails. At least this person responded. There was no response from any other mail ID’s.
The bill’s which were sent to me did not open when I entered my card number. I begged this person to send me a bill which I could view. I just wanted to see whether the waiver, as promised, had been given. Don’t I have the right to see what is mentioned in the bill? Even this request was not conceded. No reply was forthcoming for this request.
I represented that the SBI cards was not at all justified in asking me to pay service charges when they provided bad service. No one cared for anything but some people kept calling me almost 5 to 10 times a day asking me to effect the payment. These phone calls were made from phones which did not have incoming call facility so whenever we called we will only get a reply that the service to this connection has been suspended. But they will call and harass us from the same line. While the correspondences were being exchanged the bill of Rs 4000 grew to 8000. The correspondences did not get me any relief. The only thing which happened during the period of correspondence was that the bill amount kept on growing and irritating calls for payment kept flowing in ten times a day.
Ultimately I was forced/ compelled to pay the sum of Rs 8338.83 without even seeing the bill.
This is the service which SBI credit cards division gives to a person who clears the entire outstanding month on month
When these beggars come to sell their credit cards they come begging on their knees. These are thieves who get our phone numbers and salary details from websites and approach us like sheep. These are wolves in sheep skin.
Let what happened to me be a learning experience for others that is why I am sending this mail to you my dear classmates, Advocate colleagues & Colleagues in my factory. Send this to all whom you know. If any question arises as to proof. I am having all the mails as proof. So don’t be afraid to send this awareness mail to anyone.
Lesson learnt – If you volunteer to pay and be honest .. you will be in trouble. If you change your residence and throw away your SIM card you can go scot-free
Regards
Fredrick Castro
I can be contacted at [protected]@yahoo.com.

Respected sir
I am B.Lakshmi Rajyam, there is a problem during my ATM money transaction at Guntur. I have not received money during transaction but Rs.20000/ was debited from my account.Full details are given below.
On 28 June 2012, I need to withdraw amount of Rs20000 so myself and my husband went to the ATM at Jinna-tower center-GUNTUR and there are two ATM s in that room. Then we went to one ATM (S10O[protected] and checked for mini statement (Txn No: 9409). After that he punched for Rs.20000, then no amount, no slip has come from this ATM. Then we went to next ATM (S10A[protected] in that same room and punched for Rs.20000. Here also no amount and no slip has come and one lady (who did transaction before us) told me that in this particular ATM, at a time Rs.20000 will not come so you try for Rs.10000 or 15000 in single transaction. Then my husband punched for Rs.10000 then there is a comment on display that this much amount is not there in my account and no slip came this time also. we kept on tried for 2 more times and same display came. I checked during my next person transaction and he punched some amount and got the same, no excess amount has come to him. After 5min there is power cut inside ATM room. We were standing there only, then one SBI official came to ATM with empty hands and went inside ATM room. Security person has closed the shutter asking all o[censored]s to come out. This that official was there inside for 10min and came out with free hands (during this time there is no power in ATM room). We told him about our problem, then he replied that if your amount is debited mistakenly then it will be credited in one hour time and he suggested to go and check our balance at other ATM where power is available and give a complaint at Nagaram palem SBI Branch GUNTUR. Then based on the ATM security person & official suggestion I went to some other center ATM and checked for balance and found that Rs.20000 is debited from my Account. After that complained at GUNTUR Nagaram palem branch & REPUDI bank(home branch) also. After 10days we met Guntur –Nagaram palem branch people and they said that no error code is seen in transaction, so 20000/- was withdrawn from ATM and we are closing the complaint. But I have not received any amount &slip from ATM. Please help me.
Later Repudi branch manager also told that reply has come and no error in transaction and amount was withdrawn from ATM (second ATM ID: S10A[protected] in that same room with transaction No.1870, (here only I was told after my first unsuccessful transaction that more than Rs.15000 will not come in this ATM. Then as explained above I tried two times for Rs10000 but display came saying try for less amount)). It is impossible as we are waiting at that ATM for around 15min after transaction and no malpractice has happened. I am using the Debit cards from long period, never happened this kind of problem. I have not withdrawn amount from ATM IDs. S10A[protected] or S10O[protected] available in that same room. But I have been given a reply from SBI home branch REPUDI that amount is withdrawn. Kindly help me in this regard.
I am sincere and Faithfull by nature and There is no need for me to give any false complaint about ATM transaction. There are two evidence I have are, 1. One lady who took money before my transaction in ATM (S10A[protected] is also present and witnessed my unsuccessful transactions (I don’t know that lady, you may trace her and enquire).
2. You may confirm through the CC camera footage available in that ATM.
I sincerely request you to check the CC camera footage in ATM ID: S10A[protected] on 28th June-2012 around 12.20Hrs in our presence. If it is proved that I am wrong, then I am ready to pay for the expenses spent for study of CC camera footage. We don’t know how that ATM software works and how that error code comes but my case is beyond any doubt. So kindly help me in this regard and do justice to me and credit my amount as early as possible. Kindly take necessary action to get back my amount sir.
My A/c No:[protected], SBI-REPUDI , ATM ID:S10A[protected], Txn No:1870, on 28th June-2012
My contact No:[protected] or [protected], kindly give me the acknowledgment in reply mail: [protected]@gmail.com

I HAVE REPEATEDLY(19/07/12 AND 20/07/12) REQUESTED AT CPPC TO POST IN MY ACCOUNT NUMBER-[protected]. CLERK OF CPPC HAD TOLD ME TO UPDATE ON 23/07/12 BUT ENTRY WAS NOT FOUND.
FOR YOUR READY RECKONER "CORRIGENDUM P.P.O NO. S/CORR/153494/2011
FOR COLUMN GROSS DCRG 22086 READ 266873
DIFFERENCE OF DCRG TO BE PAID(+) 46013"

sir,
i am using eZ-pay card. i lost my Web pin number. so please send my Web pin number.
Card no:[protected]
Card holder name:PRITHVI RAJ
Date of birth: 21.november.1993
good thru 02/22 so please send my Web pin number to my e mail address as well as possible. [protected]@gmail.com
Thanking you sir
Prithvi Raj
Btech 2nd year

I have applied sbi credit cards through your sales executive.He has taken my all documents along with (pan card,voter card,my another credit card statement's,and 1 photo).But still i not recived my new card or status.I visited your Chandigarh branch sector -8.I met with branch sales manager.He told me that your application is not process due to negative area. So i told him please hand over my all documents back .Today i again visited your Chandigarh branch but still not recived my whole documents .He says me that your documents are destroyed by our end.Executive are harassing me from 15 working days with giving any reason.Now am giving to take a step against your officer .I just wants to back my all documents ,So that nobody can misuse my documents .If documents are misused by your end than you will be responsible for that..
pls do the needful...
M.N0 [protected]

On 11.07.2011 i entered my iob atm card in sbi atm at puri . i swithced for withdrawal of rs 6000/-.Money came & suddenly retracted inside the atm.After that i complained in my iob bank branch .They assuered me for the recovery of the said amt soon.but till yat i have not got my money refund.

Details of the debited amt

HOSPITAL SQR-II
DATE-11.07.2012
TIME-21.18
ATM ID-S10B[protected]
IOB ATM-[protected]
TXN NO-1678
RESPONSE CODE-NIL
AMT -6000/-(SIX THOUSAND ONLY)

forgot my online sbi banking username & password
Respected sir,

I forgot my online sbi banking username & password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again.

Details of my account:
Full Name :pathuri rajesh reddy
A/c with SBI husnabad, karimnagar(D), andhra pradesh.
A/c No. is [protected]

Thanks & regards,
p. rajesh reddy
+91 [protected]

SIR
I HAVE SBI SAVING BANK ACCOUNT IN MAHANAGAR BRANCH LUCKNOW WITH AN ATM CARD.
ON 23-7-12 I NOTICED THROUGH MINI STATEMENT THAT SOME POS PURCHASING IS BEING DONE FROM ATM CARD WORTH RS 25000 TO 30000 ON 23-7-12 ITSELF FROM MY ACCOUNT NO. [protected]. WHILE I DID NOT DO ANY SUCH PURCHASING OR TRANSACTION WITH MY CARD, WHICH IS WITH ME ONLY.
I IMMEDIATELY REQUESTED BY SBI ACCOUNT BRANCH MANAGER TO BLOCK MY ACCOUNT AND BLOCK MY ATM CARD THRU CUSTOMER CARE.

NOW, PLEASE ADVICE WHERE SHOULD I GO FOR LEGAL COMPLAIN AND RECOVERY OF MY MONEY?

REGARDS
YOGESH KUMAR SRIVASTAVA
[protected]

SBI ATM/Debit Card
Location: Howrah, Ramrajatala ,West Bengal, India


Dibyendu Rakshit on July10, 2012

DEBITON AFTER NONPAYMTNT OF MONET
1.I have an S/v account No. [protected]of SBI, Ramrajatala Branch, Howrah-4, with ATM cum DEBIT card facilities No.[protected].
2.I try to withdraw Rs. 1000/- from AXISATM under Ichapur Canal SideRoad, Howrah- 711104, on 10th July, instead of getting the amount from the machine, Rs. 1000/- , the same amount was debited from my balance amount without receiving Rs1000/-.

3.I made complain immediately to Ramrajatala branch. They after going
through my account after waiting for twenty days till I do not receive my balance. 5. Would youi kindly take proper action from ur end at an early date so that I can be relieved from unnecessary tension and get the Rs. 1000/- credited in my account.

Mr Dibyendu Rakshit
4/3/7 Kedar Bhattacharjee Lane
Howrah- 711104,
Ph.No-[protected]
[protected] (M)
ATM ID no: S1AC3912

dear sir/madam,
1. i want to change my credit card payment option ,instead of autodebit i want to use paymet of credit card over the couter.my full name mr.chirag k shah my credit card no. is [protected]. city udaipur ,(raj)
2. i want to cancel my current statement option , i want my creditcard statement on my mail id.....dr.[protected]@gmail.com.
please consider and effect should start now.

thanks ...




dr.chirag k.shah

Sir/Madam,
I applied the ReIssue of SBI ATM cum Debit Card (International Debit Card – Powered By VISA – Gold Card - Salary Account Holder) my branch (Account No [protected], SBI- BHEL R&D Complex, Ferozguda Branch (Branch Code is 6300), Hyderabad, Andhra Pradesh State, India).I enquired about my ATM Card in my branch, they said “You are requisition is not yet started”. So, Please do the needful.

Respected sir,
I am omprakash and my a/c no.[protected] is in the SBI cantonment branch kanpur.i first time attempt 10,000Rs feed dated 10/08/11 but i am not get the money then second attempt 10,000 here is the same problems.not get the money dated 10/08/11.when i get the entry in my passbook 20,000Rs debited.i complained to sbi costomer care no dated 23/09/11 then 10,000 Rs credit in my account dated 23/09/11.but 10,000 Rs not credited many times i do the complaints but no results.i write a letter to the branch manager cantt branch kanpur. there is no action taken by them.same letter i given to the banking lokpal but there is no action taken yet.plz i request to cnbc awaz that solve my problems.

thanking you.

I met with Branch Manager for this again. He supported me and send message on Help Desk "SIR WE HAVE SAVING BANK ACCOUNT NO. [protected] IN THE NAME OF MANOJ, HIS COMPLAINT THAT HE HAS CHANGE THE MOB. NO. [protected] INSTEAD OF [protected] IN THE ABOVE ACCOUNT. WE HAVE CHANGE IN THE ACCOUNT, PLEASE SOLVE THE PROBLEM. WITH REGARDS HAU HISAR 01566"

Reply from Help desk:
After this on 10.05.2012 from Help Desk (MR. PUNEET CHUTTANI)Give the message &quot&Sir, As per the analysis, the customer has not received SMS for recent ATM transaction in his account [protected] on his newly updated mobile number. This is because when the mobile no. is updated in CBS, the same does not get updated in ATM switch centre database at the same time. Kindly take up the matter with ATM switch centre.

System_AHD_generated on 09.05.2012 conveyed &quot&Thank you for logging the request. Your request is at Corporate Center Belapur & is receiving our attention, pls keep tracking you request through this page & avoid making follow-up telephone calls. In case urgency you may contact us at IP Nos: 101881 to 101884 and from 101887 to 101894.

As the branch manager is very good person and make efforts to solve my problem. The branch manager is unable to correct it at their level due to problem in database of ATM Switch Centre. Thus it is responsibility of ATM switch center to solve the problem. They did not solve my problem till today

NAME : RAVINDRANATH M D
SBI Credit Card No : [protected]
Service Request No:[protected] dated 6th July 2012
Agent who handled this call : DIVYA

I have a done a pre-closure of the outstanding as of June 2012 (payment made on 9th and 21st June 2012) wherein I had taken a 36 months (August 2010 to July 2013) structure payment plan on the outstanding amount using Post Dated Cheques. Find below the details.

4/07/2012 Cheque 8750.00 PAYMENT RECEIVED CHEQUE NO 356698
21/06/2012 Paynet 529.57 PayNet Payment 000000MCIT[protected]
09/06/2012 Paynet 121455.46 PayNet Payment 000000MCIT[protected]
04/06/2012 Cheque 8750.00 PAYMENT RECEIVED CHEQUE NO 356697
04/05/2012 Cheque 8750.00 PAYMENT RECEIVED CHEQUE NO 356696
04/04/2012 Cheque 8750.00 PAYMENT RECEIVED CHEQUE NO 356695
04/03/2012 Cheque 8750.00 PAYMENT RECEIVED CHEQUE NO 356694
04/02/2012 Cheque 8750.00 PAYMENT RECEIVED CHEQUE NO 356693
04/01/2012 Cheque 8750.00 PAYMENT RECEIVED CHEQUE NO 356692
04/12/2011 Cheque 8750.00 PAYMENT RECEIVED CHEQUE NO 356691
04/11/2011 Cheque 8750.00 PAYMENT RECEIVED CHEQUE NO 356690
04/10/2011 Cheque 8750.00 PAYMENT RECEIVED CHEQUE NO 356689
04/09/2011 Cheque 8750.00 PAYMENT RECEIVED CHEQUE NO 356688
04/08/2011 Cheque 8750.00 PAYMENT RECEIVED CHEQUE NO 356687
04/07/2011 Cheque 8750.00 PAYMENT RECEIVED CHEQUE NO 356686

I also called up the Call Center and informed them about this preclosure and asked them to surrender the balance cheques (dated from July 2012 to July 2013) to me. I also received a call from SBI stating that the card has been closed and will refund back the cheques. Inspite of conveying the message SBI submited a cheque of mine on 4th July 2012 and withdrew INR 8750 from my account.
I immediately called SBI and informed them about this stating that the card has been closed as of June 2012 so please refund back the amount. I placed a Service Request on 6th July but the Request became active only on 9th July 2012 as they stated it will take 2 days for the details of the withdrawal to show in the system and will take 7 working days for the refund of the amount. After calling the Call Center I also sent across an email to [protected]@sbi and Divya Dhody on 6th July 2012 and still have not received an email response from them. Its almost 9 working days and still the amount has not been refunded. When I called up the Call Center today they are saying the request has been placed only on 17th July and will take 5 working days for the refund. When I placed a request for refund on 6th July why are they now saying the request has been placed on 17th July 2012.

I really do not understand when the account has closed they system should show and alternatively ask the concerned to refund back the cheques. In my case I have been running from pillar to post to get back my money.

My complaint is have been to the bank on 18/07/212 regarding the issue with the bank as the card is been damaged on this and when i have give the written complaint on this with the complaint that refernce no [protected] the customer care officer said that we need the pan no after calling to the home and i collected the pan no and given that customer care officer says that please bring the pan card i cannot go for 30kms from banshankari to rt nagar i cannot travel and whiel opening the account from the company has given the surity on this and taken the driving licence and why is the non sence think happing with the bank on this branch code is 7982 RT NAgar branch and the manger also says that same thing my concern is why is that with out pan card why are you providing the bank accounts to the corporate region for the account with out pan card

my account no is [protected] i have been banking with the sbi from past 15 months what does it mean on this

I had lost my atm card and apply for reissue of it. It has been 3 months and I have not received it yet, instead I had receive an atm of my another account. I again apply for my atm but I haven't received it yet. Once I enquired in the bank, they said that it has been issued from the bank. I again tried to apply for reissue of it...they said "record already exist".
My account no. is: [protected]
My mob:[protected]