State Bank of India [SBI] Complaints & Reviews

Dear Sir/Madam,

My A/c no [protected] named as Aamir Shaikh i was trying to withdraw cash from SBI atm for Rs.2000/- dt 19/03/2012 time 07:02am. There was error in the system and no amount received & got receipt contains message that SORRY UNABLE TO PROCESS, but customers a/c has been debited for the same amount on same date & same time We have lodge complaint, iD[protected].We got revert from the CCRS dept as SBI has been rejected the same complaint as the same transaction is successful.

As per my concern, i had not received money. It can be clear in CCTV Footage

And SBI Bank rejects the complaint they dont entertained to other banks complaint. Many followups done by me and Axis bank employees. I have been followup to bank several times but they on entertained that no officer is available or officer is on leave. They decline to give CCTV Footage after filing an FIR and the Manager of Axis Bank also been to the SBI Bank.

So plz help me in this regards to get my money back.

If SBI Bank can give clear CCTV footage or they are responsible for the debit they have to pay for it


Please find scan image of receipt.


Thanking You

Aamir Shaikh
[protected]

Dear Sir

Iam having SBI a/c no- [protected] at Azadpur Branch , problem is i tried to withdraw Rs 7000/- through ATM on 1/8/12 at around 7.PM but amount debited Rs 7000/- but cash not recived actually. Pls take necessary step.I have already convey to branch through hard copy aplication form.
I have also attached scan copy of ATM recipt


Regards
Jitender Barolia
[protected]
barolia.[protected]@gmail.com

Location: Rajkot, Gujarat, India


M.F.Bhoranjya on Aug 3, 2012

Dear Sir/Madam

Sub : Withdrawal of Amount

Ref : A/c No. [protected]

As I am holding my above account in Rajkot SBI Main branch and would like to inform you that while trying to withdraw the money from SBI ATM Haridas Road, Wankaner, on 31-July-2012 around 18.00, the transaction was ( Trxn no. 4658). However, I withdrew a sum of Rs. 2000 from the ATM ( Trxn no. 4658). However, after getting the mini statement , I was shocked that it reflected that amount of Rs. 2000/- (ie twice the amount) has been withdrawn from my account with same ( Trxn no. 4658). My transaction for your reference and kindly reverse the amount of Rs. 2000/- in my account.

I need your help for resolving the same Urgently.

The amount Rs.2000/- was not credited into my A/C. Kindly help to resolve the same on V V Urgent basis.

Thanks & Regards
M.F. Bhoraniya (Mob : [protected])
Email-: [protected]@gmail.com

Dear Sir/Madam,

This is Vishal patel from Surat Gujarat. I am holding Sbi Platinum Card No:4377-xxxx-xxxx-9611. In the recent time I called Customer care no:[protected] on 15-Jun-12. As I was interested purchase the electronics item from Croma Centre Surat. Before my purchase I called to customer care to know about the latest offers on my SBICARD. As per the customer care executive the offer is available of 10 % discount on my SBICARD then also I asked him to confirm that weather I can avail this offer at Croma Centre in my city (Surat). He reconfirmed the same & gave me the assurance that yes this offer is valid in Croma Centre Surat. After the assurance given by Customer executive I purchased my goods. I paid the bill as well. On 1st August 2012 I called to customer care[protected] to know about the status of the cash back offer? I was shocked to know from them there is/was no offer of 10% cash back. I asked them It was confirmed by your executive on 15.06.12. They said that they will check & revert for that they asked me to put on hold. I Agreed for that but surprisingly they cut the my phone on both the times. Firstly I thought it may be network problem but 2 times it was beyond my understanding.

hence I request you to help me get back my money and actions against the executive who failed to provide the service & disconnecting the calls.

Regards,

Vishal Patel
Mob:[protected].

Sir,
My name is Amarkant Yadav, My A/C [protected] held with SBI branch, ADB Shivnarayanpur ( branch code : 5725).
I retired from INDIAN NAVY on 31 Jan 2012. My PPO NO is : 09/97/B/5/003071/2011 dated 16 Dec 2011.
Presently I am residing in Jamnagar as my last working unit was in Jamnagar. My permanent Address is
Near UCO bank, vill+ PO : Krishnadaspur, PS : Buddhachak, Dist Bhagalpur (Bihar) - 813222.
I submitted all required proforma( life certificate and all) to bank on 26 May 2012 But my pension has not been started.

On enquiry I came to know that my life certificate has not been punched by my home branch. I contacted the branch manager as well as service manager on telephone they said that this is the job of Patna branch. on my request to punch my life certificate they asked for another life certificate. I told them it is very difficult for me to come to Bihar now then they asked that send it by speed post. I took the sign of manager of valsura SBI branch and send it by speed post which has been received by them on 24 Jul 12. still they have not punched it to my account.

Now they are saying that it is our job we will do it at our own, whatever you wish to do you may do. They are not cooperating and behaving strangely.please look into the matter and do the needful.




Amarkant Yadav
03 Aug 2012
Mobile: [protected]

I have the honour to inform you that I have deposited a SBI a/c payee cheque bearing no.-428007 of amount; Rs.96060/-(Rupees Ninety Six Thousand) only dated-12/07/2012, on13/07/2012 at SBI Namrup Br. (Code-0223),which till today not deposited in my SBI savings A/C No- [protected]. During this period, I have enquired 3-4 times to our SBI Accountant,all the times he told me that the cheque is not yet returned from collecting branch i.e. SBI Dibrugarh,which is situated at distance of 69 Kms. only from Namrup.
On doubt on 31/07/2012, I enquire at SBI dispatch section of deposited br. I astronished to see the cheque till lying at Namrup Br.without sending it to Collecting Branch.The same cheque, which was sent from Dibrugarh Post Office on 12/07/2012 and was recieved by me on 13/07/2012,i.e. only one day is required.
Now my question is "Why should I loss the interest on Rs. 96060/- for around 19one0 month? Who is responsible for not getting my money at my urgent needs ?"
My request is to collect and deposit the cheque amount along with full interest for those days at the earliest to pay Engineering college fees of my daughter, now I have to pay fine for her late payment. WHO will bear IT?
Early reply and necessary action from your end is expected. Thanking you.
Mridul Kanti Das. SBI Namrup Branch, Saving Bank A/C No.- [protected]

Respected sir ,
I sameer kumar ojha .and my a/c no is [protected] . on 2nd july i withdrawn only Rs 500 & payment of Rs 407 . But my
account statement show that my a/c withdrawn 2 tranjection of Rs 500 . I call to my home branch and email but not give any infromation about it .

So plz reply information on my given contract no & email
mobile no - [protected]
email - id - [protected]@yahoo.com.au
[protected]@hotmail.com

This is regarding a cheque number : 76247 for the name of Himanshu Tripathi ; Dated 21/07/2012 and deposited in SBI--dehri-on-sone Branch, Bihar issued by SBI Sasaram Branch, of amount Rs. 10000, but it is 1st August but still it is not reflecting in the account in which it was supposed to be deposited.

A normal cheque should take maximum of 4 days to clear but I am not sure why a such reputed bank is taking so much time to perform such a routine action.
Please let me know if any actions can be taken against SBI as this was very urgent activity for me and I have incurred loss because of this.


Thanks & Regards
Himanshu Tripathi

SBI 9009550 nikv lfifkf 4449994 ,f,d,f,df,dfdfd0f r 443494jkgg gg9r434234

sir, i send an cheque for collection in the branch badamalehra distt. chhatarpur (M. P.), at 04/06/12. the cheque was not collected till date, officers do not take any action as per my request, please help to solve my problem....

Sir,

Even after writing the mail these people are calling again and again dont know they are working.

everyday i m getting more than 10 calls from SBI CREDIT CARD for the name of Mr. Qumaruddin.

This is humble request to the cutomer care of SBI credit card company that please update the data base and dont disturb me again otherwise i wil take a serious action against them.

I am getting calls from SBI Credit Card Company for the name of Qumaruddin as there is no updation of contact details in their database.

I Siddharth Jindal, using the mobile number +[protected] since April 2011.

Thousands of calls i receive and everytime i told that i am using this mobile number politely but they didn't update their database and call again and again mentally disturbing me a lot.

I don't know how these customer people work and maintain their database as on every call i told that i am using this number since April 2011.

Kindly take the action on the same.

Regards

Siddharth Jindal
[protected]

To
The Branch Manager
State Bank Of India
Bashudev pur Branch
Dist-Bhadrak(Orissa)

Sub: Issue of Cheque Book for A/c no. [protected]

Dear Sir,

With reference to the above subject, I Mr.Arun Kumar Nayak .I submit Cheque Book Application form on 7-Jul 2012 but till date not receiveing my cheque book, I requesting you please see this matter and issue my cheque book as soon as possible.Account no-( [protected] ), Because Its Urgent, Please do some necessary setps.

Waiting For Your Response...

Regards,
Arun Kumar Nayak
Contact no-(+91 [protected], +91 [protected])

sir, i am 1st year student of b.tech in bk birla institute of engineering and technology pilani rajasthan , sir i had applied for educational loan in sbi bank of my nearest branch but sir , branch manager refused my loan application without any suitable reason , sir plz take strict action so that i can continue my study. thank you

DEAR SIR,
I HAVE AN ACCOUNT IN UR BRANCH MY NAME IS MONIKA SHARMA AND MY ACCOUNT NO. IS [protected]. I WANT TO START NET BANKING AND I NEED MY MASTER CARD'S EXPIRY DATE FOR ONLINE TANSACTION.
I HOPE U WILL GIVE ME SOME HELPFUL INFORMATION ABOUT THAT.

MONIKA SHARMA
[protected]

Sir I have applied for a loan in khadi gram udyog under a u.p govt employment loan scheme for opening a bakery. My documents file has been refered to S.B.I Chandauli on 22nd june for further loaning process. But the bank ( sbi chandauli) after postponing it for several days finally refused to sanction the following loan and my file has been sent back to khadi gram udyog. Earlier I was not told about the file which they already had recieved but after keeping it for a long time and due to my continuous inquiry to the bank, the bank employee committed that they have got the file . I don't know why i'm refused from the following loan service. Earlier when I was asked by khadi gram udyog to propose a bank then I went to S.B.I Chandauli that if they are ready to sanction me the following loan. By the time they agreed but know they are refusing to do the same. Kindly help me.

sir,
i am using eZ-pay card. i lost my Web pin number. so please send my Web pin number.
Card no:[protected]
Card holder name: lokesh vasantha
Date of birth:15.July 1989 so please send my Web pin number to my e mail address as well as possible. [protected]@gmail.com or send it to my address
#1-20
kanakam pallem village
nandimangalam post
puttur mandal
chittoor dist
andhra pradesh
pin-517583
Thanking you sir
lokesh vasantha
ALSO ACTIVATE MY EZ PAY CARD WHICH IS NOT SHOWING ANY AMPOUNT IN ATM

BEWARE OF SBI CREDIT CARDS
This is a true life incident where an honest human being was forced to pay an amount even without seeing the bill
Dear all,
This is what SBI credit card division can do to you.
I had made a purchase of some 70,000 and odd in December 2011. Since I was sick and out of town for about 2 months I was unable to pay the same immediately. By January it had become 80,459.
Until then I had never paid in installments. I had been clearing the total bill amount every month, month on month.
Then I paid Rs 50,000 in January 2012 and on 21/2/2012 I volunteered to clear the entire outstanding and requested for waiver of late fee payment, Total GST debit and the financial charges in retail. There was absolutely no response from the local office. I wrote to the higher authorities and a waiver was promised. Seen below is the operative portion of their mail dated February 23, 2012
“ ….. However, as service gesture we have credited Rs.1400.00 towards late fee plus government service tax @10.30% on your account and the credit for the same will reflect on your statement dated March 15,2012.”
In the March statement nothing reflected. In fact no bill was sent. In the meanwhile I made a purchase for about 4000 rupees. Then when I attempted to make a payment in a hotel using the SBI credit card the response which I got was "not approved". I was subjected to shame and I had to walk to the nearest ATM and withdraw money from my Debit card and make the payment. So I broke the card into pieces and threw it into a gutter. I intimated this also to the Vice President - Customer Service, one Divya Dhody. All along this was the only person responding to my mails. At least this person responded. There was no response from any other mail ID’s.
The bill’s which were sent to me did not open when I entered my card number. I begged this person to send me a bill which I could view. I just wanted to see whether the waiver, as promised, had been given. Don’t I have the right to see what is mentioned in the bill? Even this request was not conceded. No reply was forthcoming for this request.
I represented that the SBI cards was not at all justified in asking me to pay service charges when they provided bad service. No one cared for anything but some people kept calling me almost 5 to 10 times a day asking me to effect the payment. These phone calls were made from phones which did not have incoming call facility so whenever we called we will only get a reply that the service to this connection has been suspended. But they will call and harass us from the same line. While the correspondences were being exchanged the bill of Rs 4000 grew to 8000. The correspondences did not get me any relief. The only thing which happened during the period of correspondence was that the bill amount kept on growing and irritating calls for payment kept flowing in ten times a day.
Ultimately I was forced/ compelled to pay the sum of Rs 8338.83 without even seeing the bill.
This is the service which SBI credit cards division gives to a person who clears the entire outstanding month on month
When these beggars come to sell their credit cards they come begging on their knees. These are thieves who get our phone numbers and salary details from websites and approach us like sheep. These are wolves in sheep skin.
Let what happened to me be a learning experience for others that is why I am sending this mail to you my dear classmates, Advocate colleagues & Colleagues in my factory. Send this to all whom you know. If any question arises as to proof. I am having all the mails as proof. So don’t be afraid to send this awareness mail to anyone.
Lesson learnt – If you volunteer to pay and be honest .. you will be in trouble. If you change your residence and throw away your SIM card you can go scot-free
Regards
Fredrick Castro
I can be contacted at [protected]@yahoo.com.

Respected sir
I am B.Lakshmi Rajyam, there is a problem during my ATM money transaction at Guntur. I have not received money during transaction but Rs.20000/ was debited from my account.Full details are given below.
On 28 June 2012, I need to withdraw amount of Rs20000 so myself and my husband went to the ATM at Jinna-tower center-GUNTUR and there are two ATM s in that room. Then we went to one ATM (S10O[protected] and checked for mini statement (Txn No: 9409). After that he punched for Rs.20000, then no amount, no slip has come from this ATM. Then we went to next ATM (S10A[protected] in that same room and punched for Rs.20000. Here also no amount and no slip has come and one lady (who did transaction before us) told me that in this particular ATM, at a time Rs.20000 will not come so you try for Rs.10000 or 15000 in single transaction. Then my husband punched for Rs.10000 then there is a comment on display that this much amount is not there in my account and no slip came this time also. we kept on tried for 2 more times and same display came. I checked during my next person transaction and he punched some amount and got the same, no excess amount has come to him. After 5min there is power cut inside ATM room. We were standing there only, then one SBI official came to ATM with empty hands and went inside ATM room. Security person has closed the shutter asking all o[censored]s to come out. This that official was there inside for 10min and came out with free hands (during this time there is no power in ATM room). We told him about our problem, then he replied that if your amount is debited mistakenly then it will be credited in one hour time and he suggested to go and check our balance at other ATM where power is available and give a complaint at Nagaram palem SBI Branch GUNTUR. Then based on the ATM security person & official suggestion I went to some other center ATM and checked for balance and found that Rs.20000 is debited from my Account. After that complained at GUNTUR Nagaram palem branch & REPUDI bank(home branch) also. After 10days we met Guntur –Nagaram palem branch people and they said that no error code is seen in transaction, so 20000/- was withdrawn from ATM and we are closing the complaint. But I have not received any amount &slip from ATM. Please help me.
Later Repudi branch manager also told that reply has come and no error in transaction and amount was withdrawn from ATM (second ATM ID: S10A[protected] in that same room with transaction No.1870, (here only I was told after my first unsuccessful transaction that more than Rs.15000 will not come in this ATM. Then as explained above I tried two times for Rs10000 but display came saying try for less amount)). It is impossible as we are waiting at that ATM for around 15min after transaction and no malpractice has happened. I am using the Debit cards from long period, never happened this kind of problem. I have not withdrawn amount from ATM IDs. S10A[protected] or S10O[protected] available in that same room. But I have been given a reply from SBI home branch REPUDI that amount is withdrawn. Kindly help me in this regard.
I am sincere and Faithfull by nature and There is no need for me to give any false complaint about ATM transaction. There are two evidence I have are, 1. One lady who took money before my transaction in ATM (S10A[protected] is also present and witnessed my unsuccessful transactions (I don’t know that lady, you may trace her and enquire).
2. You may confirm through the CC camera footage available in that ATM.
I sincerely request you to check the CC camera footage in ATM ID: S10A[protected] on 28th June-2012 around 12.20Hrs in our presence. If it is proved that I am wrong, then I am ready to pay for the expenses spent for study of CC camera footage. We don’t know how that ATM software works and how that error code comes but my case is beyond any doubt. So kindly help me in this regard and do justice to me and credit my amount as early as possible. Kindly take necessary action to get back my amount sir.
My A/c No:[protected], SBI-REPUDI , ATM ID:S10A[protected], Txn No:1870, on 28th June-2012
My contact No:[protected] or [protected], kindly give me the acknowledgment in reply mail: [protected]@gmail.com

I HAVE REPEATEDLY(19/07/12 AND 20/07/12) REQUESTED AT CPPC TO POST IN MY ACCOUNT NUMBER-[protected]. CLERK OF CPPC HAD TOLD ME TO UPDATE ON 23/07/12 BUT ENTRY WAS NOT FOUND.
FOR YOUR READY RECKONER "CORRIGENDUM P.P.O NO. S/CORR/153494/2011
FOR COLUMN GROSS DCRG 22086 READ 266873
DIFFERENCE OF DCRG TO BE PAID(+) 46013"

sir,
i am using eZ-pay card. i lost my Web pin number. so please send my Web pin number.
Card no:[protected]
Card holder name:PRITHVI RAJ
Date of birth: 21.november.1993
good thru 02/22 so please send my Web pin number to my e mail address as well as possible. [protected]@gmail.com
Thanking you sir
Prithvi Raj
Btech 2nd year